---
title: 'Consultant - Clinical Operation Systems Implementation at Veeva Systems'
canonical: 'https://feeny.ai/job/consultant-clinical-operation-systems-implementation-veeva-systems-shanghai-0bh1ddbnjm7a'
type: 'job'
last_seen: '2026-09-07'
---

# Consultant - Clinical Operation Systems Implementation at Veeva Systems

- **Company:** Veeva Systems
- **Location:** Shanghai, China
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2024-09-20
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/veeva/2c285d92-4862-440f-9487-8f9e2741e3c5

## Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

## The Role

Interested in making a rapid impact on Life Sciences organizations at the forefront of ground-breaking cures and therapies? Do you love solving business problems with technology? Are you passionate about enabling Clinical Operations to make Life Sciences organizations more productive and efficient?

Veeva Systems is looking for driven, self-motivated Consultants with exposure to advising and implementing software solutions to help customers optimize their clinical operations in the cloud.

Veeva Vault Clinical Suite is the only unified suite of applications (eTMF, CTMS, SSU, Payments) for clinical trial management from site selection to study archival, completely adapted for Pharmaceutical, Medical Device, Research Organizations, and Diagnostics Companies of all sizes.

As a key member of our China Professional Services team, you will work side-by-side with customers and our solution architects to implement Vault Clinical Suite. In this role, you will lead the overall delivery of Vault Clinical Suite for our customers. You will define and drive business processes, lead the project team in delivering the solution, and guide our customers throughout the implementation programs.

As a Consultant, you will actively collaborate across Veeva, contributing ideas, enhancing our delivery model, and working closely with our product management team to meet the evolving needs of the industry.

Help us transform and bring innovation to Clinical Operations!

## What You'll Do

- Participate in projects at life sciences or biotech companies designing and deploying Vault Clinical systems
- Rapidly configure and implement the Vault Clinical suite (Vault eTMF, Vault CTMS, and Payments), which is used to manage clinical processes and content in the cloud
- Lead requirements workshops: design, prototype, configure, and document content management and/or data solutions
- Project management, including resource planning, leading and motivating a cross-functional team, and project tracking and forecasting
- Ensure customer success from beginning to end of the engagement life cycle
- Mentor project team and junior consultants
- Assist presales/sales teams in defining scope, cost, and estimations

## Requirements

- Strong written and verbal communication skills in both Chinese and English
- 5+ years’ experience with a minimum of 3 years in either IT consulting / professional services environment or in a System Administration / IT Business Partner role for life sciences Clinical operations departments
- Relevant knowledge of Drug Clinical Operations processes and regulations
- Experience with content and/or data management systems with the ability to comprehend and translate business requirements and create corresponding solution designs
- Demonstrated work history in stakeholder management, critical thinking skills, and ability to conduct complex communications in a wide variety of settings and audiences
- Ability to travel 25-50% within China
- Candidate must be based in Shanghai and have the legal right to work

## Nice to Have

- Direct experience with systems such as regulated systems or data-driven applications such as Veeva Vault solutions, Oracle Siebel, goBalto, BioClinica CTMS, Medidata Rave CTMS/Strategic Monitoring, Parexel IMPACT, Bio-Optronics Clinical Conductor, PhlexEView, Trial Interactive, DrugDev Site Selection, and Payments, WingSpan eTMF and SiteZONE, Complion, Florence eBinders, Forte Oncore, and eReg, NextDocs, Documentum, SharePoint or other technologies used in the management of clinical studies
- Consulting experience
- Project Management skills and PMP certification are a plus
- Life Science, computer science, biochemical and mechanical engineers, or related degree
- SaaS/Cloud experience

#LI-Associate

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

## About Veeva Systems

## Company Overview
- **One-liner**: Veeva Systems builds the industry cloud for life sciences — cloud software, AI, industry-specific data, and consulting that help pharmaceutical, biotech, and medical device companies bring therapies to market faster.
- **Entity Type**: Public (NYSE: VEEV), converted to a Public Benefit Corporation (PBC) in February 2021 — the first public company to do so
- **Headquarters**: Pleasanton, California, USA (4280 Hacienda Drive, Pleasanton, CA 94588)
- **Founded**: 2007
- **Founders**: Peter Gassner and Matt Wallach

## Core Business
- **Primary industry**: Life sciences technology / healthcare IT — serving R&D, clinical, regulatory, quality, safety, and commercial functions
- **Target customers**: B2B enterprise — pharmaceutical, biotechnology, and medical device companies; over 1,000 customers globally
- **Mission/purpose**: "Building the Industry Cloud for Life Sciences" — helping the industry become more efficient and effective so it can focus on creating quality products in shorter time frames while maintaining compliance

## Products & Services
- **Veeva Vault Platform**: The core cloud platform with applications for Clinical, Regulatory, Quality, and Safety — consolidating critical processes in one central system to accelerate study timelines, streamline regulatory processes, and unify quality and safety operations.
- **Veeva AI**: Agentic AI added to the Veeva Vault platform, with deep, industry-specific agents for Veeva applications — designed to connect sponsors, sites, patients, and regulators more effectively and increase industry productivity.
- **Commercial Solutions**: Applications, data, and analytics for marketing and commercial teams to maximize campaign performance.
- **Consulting Services**: Business consulting alongside software, data, and AI to support customers' most critical business processes from R&D through commercialization.

## Market Standing
- **Valuation/Market Cap**: Publicly traded (NYSE: VEEV); specific market cap not stated in cited sources.
- **Key Metric**: 975+ customers (careers site) / 1,000+ customers (corporate site); close to 8,000 employees at end of fiscal 2026.
- **Notable Investors/Partners**: Not disclosed in cited sources; as a public company with an extensive partner ecosystem supporting its cloud solutions.
- **Growth Signals**: Added a net 637 employees in fiscal 2026, ending the year with close to 8,000 employees; launched Veeva AI as a major portfolio expansion; has grown steadily "without the need for significant layoffs historically"; product hubs span Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto.

## Competitive Advantages
- **Industry-specific depth**: Unlike generic enterprise software, Veeva is built exclusively for the highly regulated life sciences industry, covering the full value chain from clinical through commercial.
- **Public Benefit Corporation structure**: Legally obligated to balance shareholder interests with customers, employees, partners, the life sciences industry, and communities — a durable differentiator in talent and customer trust.
- **Scale and switching costs**: Deep integration across R&D, quality, regulatory, and commercial workflows for over 1,000 customers creates significant lock-in.
- **No non-compete agreements**: Veeva does not require employees to sign non-competes and has taken legal action to fight their unfair use — a strong cultural and recruiting advantage.
- **Clear values in priority order**: Do the Right Thing, Customer Success, Employee Success, Speed.

## Strategic Focus
- **Industry cloud expansion**: Continuing to build out the full industry cloud — software, AI, data, and consulting — to become "essential to and appreciated by" the life sciences industry.
- **Veeva AI rollout**: Making agentic AI a transformative layer across the Vault platform to increase innovation and productivity from drug development through commercialization.
- **High-quality job creation**: Investing in people with tech-enabled hiring tools, manager training (with direct CEO involvement), and fair, flexible employment — while maintaining steady, measured growth without significant layoffs.
- **Long-term durable growth**: Operating as a PBC with a commitment to the life sciences industry's critical functions.

## Why Work Here
- **Work Anywhere policy**: Employees can work from home or the office on any given day; product teams are organized in regional hubs (Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, Toronto) with regular in-person collaboration.
- **Culture and values**: Collaborative environment where employees are "treated with respect" and supported to "captain their own ship" toward growth; values are explicitly prioritized: Do the Right Thing, Customer Success, Employee Success, Speed.
- **Giving back**: 1% Veeva Giving program — each employee receives an amount equal to 1% of their base salary annually to donate to non-profits of their choice; giving is entirely employee-driven.
- **Equity for employees**: Equity program designed so the vast majority of employees participate and benefit financially in the company's growth.
- **No non-compete clauses**: Employees are free to work where they choose, and the company actively fights unfair non-compete practices in the industry.
- **Stability with growth**: "Measured and thoughtful" hiring that has historically avoided significant layoffs, with net headcount growth of 637 in fiscal 2026.
- **Meaningful work**: Directly supports life sciences companies in their mission to improve and extend life.

## Sources
1. [veeva.com](https://www.veeva.com/)
2. [careers.veeva.com](https://careers.veeva.com/)
3. [careers.veeva.com — Why Veeva](https://careers.veeva.com/why-veeva/)
4. [veeva.com — Corporate Citizenship](https://www.veeva.com/corporate-citizenship/)
5. [2026 Public Benefit Corporation Report (PDF)](https://www.veeva.com/wp-content/uploads/2026/05/2026-PBC-Report.pdf)

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