---
title: 'Consultant, Implementation Engineer at Harbor'
canonical: 'https://feeny.ai/job/consultant-implementation-engineer-harbor-united-states-3mes1sq5bhqy'
type: 'job'
last_seen: '2026-09-11'
---

# Consultant, Implementation Engineer at Harbor

- **Company:** Harbor
- **Location:** United States
- **Work type:** remote
- **Posted:** 2026-08-19
- **Last confirmed live:** 2026-09-11
- **Apply:** https://job-boards.greenhouse.io/harborglobal/jobs/5216665007

## Job description

Harbor is seeking an Implementation Engineer to join our Enterprise Solutions practice. The Implementation Engineer ensures client satisfaction through successful installation of Intapp solutions that will improve the client’s business efficiency and functionality. The Engineer applies advanced knowledge and experience to ensure client satisfaction by participating in complex projects and takes an active role, modeling best practices as an expert in the field. This is a remote position that can be located anywhere in the US or Canada.

Responsibilities:

- Assesses client needs and installs and implements industry-standard legal/accounting/consulting systems, integrations, and enterprise solutions
- Provides leadership to all members of the team
- Has advanced expertise with deployment methodologies
- Acts as the escalation point for complex situations and creates effective solutions
- Highly proficient with products and features
- Acts as go-to for go-live off-hours help for internal resources or general technical hurdles
- Performs upgrades to production systems as needed
- Migrates on-premises solutions to the Cloud using REST service via 3rd party tools
- Writes reports to review historical data using SQL and/or cloud-based reporting solutions
- Owns the end-to-end implementation of software products and services. This includes project scoping, planning, development, installation, configuration, deployment, and support.
- Owns client communication process and is responsible for setting client expectations on a project basis.
- Assists with product rollouts by ensuring end users are trained to be fully conversant with the software.
- Responsible for prioritizing and managing own workload to meet client expectations.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
- Contributes to team effort by accomplishing related results as needed.
- Provide design and architecture expertise for delivering client integrations
- Understand, develop, and implement integrations with a variety of systems including AD, Microsoft SQL Server Systems, flat files, XML files, and APIs on behalf of clients
- Provision Boomi ATOMS and troubleshoot on-prem resource access
- Deliver new integrations as both a technical resource for configuration and a functional resource working closely with client teams
- Perform maintenance activities for our client integrations, including troubleshooting and resolving issues
- Be responsible for the overall integration strategy and rationalization of integrations
- Populate cloud-hosted systems using REST services
- Work closely with clients to roll out new software solutions that contain their data
- Delivering technical solutions to non-technical clients.
- Review and resolve complex technical support requests as needed
- Consistently maintains 80-90% of time spent on client-billable projects

Qualifications:

- Four-year degree in a relevant field or equivalent combination of experience and education
- At least 5+ years of experience in a customer-facing software implementation role in a legal services/law firm environment.
- Experience writing Microsoft SQL Server queries with a solid understanding of relational database structure and normalization
- Expert proficiency with Microsoft SQL scripting language
- Competent in the following areas: problem solving, customer-focus, communication, collaboration, organizational support, quality focus, and punctuality

Preferred Qualifications:

- Expert proficiency in the following technical areas: XML, JQUERY/JSON, REST APIs, Parquet
- Expert proficiency in the following technical areas: IIS, SSL, XML, JQUERY
- Experience with ETL concepts and how ETL/Data Warehousing integrations differ from bi-directional sync style integrations
- Experience using Sisense reporting tool
- Experience in Legal systems such as Aderant, Elite, iManage
- Advanced level of knowledge in the legal operations and technical fields
- Experience with Dell Boomi
- Experience using Microsoft ADF
- Experience with ADF object types: Pipeline, Dataset, DataFlow, Linked Service, Integration Runtimes
- Experience leveraging Microsoft Data Factory to export data between systems
- Experience with keeping systems in sync using Data Factory tools
- Experience with Azure Data Factory
- Experience using the following: KeyVault, Storage (Blob & ADLSg2), Logic Apps or Power Automate
- Experience with Azure DevOps or Git (preferred) or TFVC
- Experience with Functions and connecting Azure services using Managed Identities (a plus)

About Us:

Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.

Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.

## About Harbor

## Company Overview
- **One-liner**: Harbor Global is a globally integrated legal technology and consulting services firm that helps law firms and corporate law departments achieve breakthrough outcomes through strategy, technology, operations, and intelligence.
- **Entity Type**: Private (bootstrapped; no public funding rounds disclosed)
- **Headquarters**: Chicago, Illinois, United States (primary hub; major offices also in Moncton, Manila, London, and Sydney)
- **Founded**: Not publicly available
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Legal Technology and Consulting Services
- **Target customers**: B2B – leading law firms, corporations, and their in-house legal departments
- **Mission**: To be a globally integrated organization where colleagues, clients, and partners can thrive, with an ambitious commitment to client success.

## Products & Services
- **Legal Technology + Operations**: Advisory, implementation, and operational support for legal technology systems and workflows.
- **Research + Intelligence**: Expert solutions in research, library, and information management to address complex information challenges.
- **Vendor Governance + Sourcing**: Vendor management and sourcing solutions to minimize risks and optimize controls and compliance.
- **Strategy + Transformation**: Combining industry insights with strategy, technology, and business consulting to help clients set and execute their direction.
- **Harbor Labs**: Legal engineering solutions that help enterprises use advanced technology to accelerate the speed of business.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Over 900 industry experts globally (team of ~800–900 employees, as stated on the company website)
- **Notable Investors/Partners**: Not publicly available
- **Growth Signals**: Currently listing 30 open roles on Greenhouse (July 2025/2026); expansion of Data & AI Strategy leadership (Senior Director, Senior Manager); global remote-first hiring across US, Canada, UK, Australia, and Philippines.

## Competitive Advantages
- **Multidisciplinary integration**: Teams are organized into specialist groups aligned with key client functions, enabling seamless collaboration across legal, technology, operations, and intelligence.
- **Remote-first culture**: A significant portion of the 800+ team works from home, supported by offices and co-located workspaces – a model that attracts top talent globally.
- **Deep domain expertise**: A "deep bench" of experts spanning legal technology, sourcing, research, and transformation, allowing tailored solutions for complex legal challenges.

## Strategic Focus
- **Data & AI**: Recent hires for Senior Director and Senior Manager of Data & AI Strategy signal a push to embed AI and data analytics into client solutions.
- **Client relationship expansion**: Emphasis on building lasting connections and fostering community within the legal industry.
- **Global growth**: Continued expansion of remote teams and office hubs in key jurisdictions (US, Canada, UK, Australia, Philippines).

## Why Work Here
- **Flexible work environment**: Remote-first culture with the option to work from home, co-located workspaces, or on-site with clients. Offices available in major hubs.
- **Comprehensive benefits**: Medical, dental, vision, mental health support, life insurance, disability, wellness benefits, retirement savings with employer matching, flexible PTO, parental leave, and statutory holidays.
- **Career development**: Training and development programs, employee assistance, and a clear interview process that may include behavioral, case-study, or technical interviews.
- **Culture**: Values-driven organization focused on client success, inclusive community, resilient connections, and collaboration. Described as a place where employees can "work amongst the stars."

## Sources
1. [harborglobal.com](https://harborglobal.com/)
2. [harborglobal.com/careers/about-harbor](https://harborglobal.com/careers/about-harbor/)
3. [harborglobal.com/careers/for-applicants](https://harborglobal.com/careers/for-applicants/)
4. [job-boards.greenhouse.io/harborglobal](http://job-boards.greenhouse.io/harborglobal)
5. [harborglobal.com/careers](https://harborglobal.com/careers/)

## Other roles at Harbor

- [Salesforce Senior Associate Consultant](https://feeny.ai/job/salesforce-senior-associate-consultant-harbor-mumbai-4tnrhzah5j6n) — Mumbai, India
- [Contracts Specialist](https://feeny.ai/job/contracts-specialist-harbor-manila-5b0da57s5xks) — Manila, Philippines / Philippines
- [Revenue Operations Analyst](https://feeny.ai/job/revenue-operations-analyst-harbor-canada-united-states-afdr9gtcgkdq) — Canada / United States
- [Business Analyst & Workflow Associate Consultant, Corporate Legal Solutions](https://feeny.ai/job/business-analyst-workflow-associate-consultant-corporate-legal-solutions-harbor-tbh3mtqtemqk) — Canada / United States
- [US Payroll Manager - Client Services Consultant](https://feeny.ai/job/us-payroll-manager-client-services-consultant-harbor-united-states-united-dpf7hc5r2kyp) — United States / United Kingdom
- [Office Administration Lead](https://feeny.ai/job/office-administration-lead-harbor-moncton-new-brunswick-jxavvkpwjjkd) — Moncton New Brunswick, Canada
- [Senior Associate Consultant, 3E Application Management](https://feeny.ai/job/senior-associate-consultant-3e-application-management-harbor-united-kingdom-9291mkd1tb4p) — United Kingdom
- [Team Lead, Law Department Strategy and Operations](https://feeny.ai/job/team-lead-law-department-strategy-and-operations-harbor-united-states-v9dmvmtt8stm) — United States
- [US Team Lead, Legal Application Managed Services](https://feeny.ai/job/us-team-lead-legal-application-managed-services-harbor-united-states-8sg6jf2gsmdh) — United States
- [Executive Assistant](https://feeny.ai/job/executive-assistant-harbor-united-states-4s3f4jpmaaw3) — United States