---
title: 'Consultant - Payment Operations at Nium'
canonical: 'https://feeny.ai/job/consultant-payment-operations-nium-mumbai-4mj3serbzyt3'
type: 'job'
last_seen: '2026-11-05'
---

# Consultant - Payment Operations at Nium

- **Company:** Nium
- **Location:** Mumbai, India
- **Employment:** contract
- **Work type:** hybrid
- **Posted:** 2026-11-02
- **Last confirmed live:** 2026-11-05
- **Apply:** https://jobs.lever.co/nium/a60371e3-efd9-4a71-8dae-90d44187991a

## Job description

About the Role:

Over the years we have slowly and steadily recruited some of the best in the business and every day they bring us closer to our full potential. In the five years since our inception, we have evolved significantly as a company but customer obsession has always been at our core. We believe that cross-border money transfers should be seamless; and every customer using our services should have a smooth, cost-effective and a transparent experience. In this light, our Reconciliation manager plays a very critical role by taking ownership of all payments transaction processing and be responsible for day-to-day, month-to-month SLAs.

We believe that cross-border money transfers should be seamless; and every customer using our services should have a smooth, cost-effective and a transparent experience. In this light, our Transaction processing play a very critical role by taking ownership of all payments transaction processing and be responsible for day-to-day, month-to-month SLAs.

Key Responsibilities:

- As an Consulant in our Payment Processing team you will –Liaise with internal stakeholders (Compliance, Customer Service, Product, and Technology) for processing of transactions for both our Retail & Institutional businesses
- Reconcile incoming customers' money with their transactions and making sure their wallets have sufficient balance for the execution of their transactions.
- Onboard new Institutional, SME, and enterprise clients on Nium's platform.
- Monitor, investigate, and resolve payment processing issues.
- To verify statements for various banks and currencies before reprocessing or refunding transactions.
- Creating monthly Invoices for clients and tracking their settlement.
- Coordination with the Reconciliation and Finance teams for accounting queries, provide relevant information to ensure proper accounting is carried out
- Work with Account Managers and Customer Service teams to resolve customer complaints.
- Publish MIS reports to the management and internal stakeholders.
- Organize workflow to meet department objectives.
- Work with Product and Technology teams to improve process efficiency and automation.
- This role will require you to work in a rotational shift environment. Also, given Nium operates across multiple geographies there are no fixed holidays, and we follow a flexible holiday schedule.

Requirements:

- Bachelor's degree with 2-5 years of experience working in Payment Processing, preferred knowledge of Cross border remittances
- Can prioritize, organize, and execute tasks with minimal supervision.
- Demonstrates strong interpersonal and communication skills.
- Demonstrates ability to work with a high degree of quality.
- Demonstrates strong problem-solving/Issue Resolution skills.
- Hands-on experience in MS Office and tools within it.
- Possesses Behavioural competencies such as Customer-centricity, confidence, go-getter mindset, curiosity, comfortable to multitask on systems, can relate to Tech as an end-user, team player, flexible, looks for improvements in pursuit of operational efficiency.

## About Nium

## Company Overview
- **One-liner**: Nium provides a global real-time payments infrastructure that enables businesses to collect, convert, and disburse funds across borders instantly.
- **Entity Type**: Private (Series E, $314M total funding)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2016
- **Founders**: Prajit Nanu (CEO)

## Core Business
- **Primary industry/industries**: Financial Services, Fintech, Cross-Border Payments, Card Issuance
- **Target customers**: B2B – banks, fintechs, payroll providers, travel companies, marketplaces, AI platforms, and other businesses needing global payment capabilities.
- **Mission**: "To build the first global infrastructure for real-time payments."
- **Vision**: "A world where money moves instantly to everyone, everywhere."

## Products & Services
- **Multi-Currency Accounts**: Manage, hold, and convert funds in multiple currencies from a single platform.
- **Global Payouts**: Deliver funds to bank accounts, cards, or wallets across 190+ countries, with real-time capability in over 100 markets.
- **Nium Verify**: Instant bank account verification across 50+ countries to reduce failed payments.
- **Global Card Issuing**: Issue physical and virtual cards in 34+ countries, processing 41+ million card tokens annually.
- **Stablecoin-Backed Cards**: An end-to-end suite connecting digital assets to real-world payments.
- **Nium API**: A powerful, easy-to-use API for automation and growth, with comprehensive documentation and code snippets.

## Market Standing
- **Valuation**: Not publicly disclosed (last raised a $50M Series E extension in September 2024, per reports).
- **Key Metric**: Total Funding of $314M.
- **Notable Investors/Partners**: Investors include Visa, Bpifrance, Global Founders Capital, Vertex Ventures, and others. Partners include leading names in banking, travel, payroll, and blockchain.
- **Growth Signals**: Processes $60B+ in annual transaction volume. Named to CNBC's World's Top Fintech Companies 2024 and Forbes Fintech 50 for two consecutive years. Increased headcount by 6.7% YoY (639 employees). Secured a Type 1 Funds Transfer License from Japan's FSA and was approved as a Registered Financial Service Provider in New Zealand in 2024. Serves 1,000+ customers.

## Competitive Advantages
- **Regulatory Moat**: Holds licenses and authorizations in 40+ countries, a significant barrier to entry for competitors.
- **Broad Reach**: Payout network spans 190+ markets in 100+ currencies, with 100+ real-time markets.
- **One-Stop Platform**: Combines multi-currency accounts, payouts, card issuing, and verification in a single API, replacing multiple legacy systems.
- **First-Mover in Digital Assets**: Pioneered stablecoin-backed cards and a full suite connecting digital assets to real-world payments.

## Strategic Focus
- **Current priorities**: Expanding regulatory footprint (e.g., Japan, New Zealand, Australia), deepening stablecoin/blockchain infrastructure, and scaling its card issuance business. The company is focusing on enabling on-demand payments for the new workforce (gig workers, creators) and embedding compliance as a competitive advantage.

## Why Work Here
- **Culture**: Emphasizes three core values: "Keep It Simple," "Make It Better," and "Win It Together." Has a strong "Women @ Nium" community and a stated commitment to diversity and inclusion.
- **Work policy**: Hybrid – most team members are in the office 3 days per week globally.
- **Perks & Benefits**: Competitive salary and bonus plans, comprehensive benefits, generous parental leave, global socials and team-building events, year-end company-wide time off, peer and company recognition programs, and a learning and development stipend.
- **Global Environment**: A workforce distributed across 26 countries with offices in San Francisco, Singapore, the UK, the Netherlands, India, Malta, and more. Opportunities for global career mobility.
- **Engineering & Product Focus**: CEO Prajit Nanu leads product strategy, and the company is building next-generation payments infrastructure at scale, offering the chance to work on high-impact, real-time systems.

## Sources
1. [nium.com](https://www.nium.com/about-us)
2. [nium.com](https://www.nium.com/)
3. [nium.com](https://www.nium.com/careers)
4. [linkedin.com](https://www.linkedin.com/company/nium-global)
5. [jobs.lever.co](https://jobs.lever.co/nium)
6. [crunchbase.com](https://www.crunchbase.com/organization/nium) (implied via funding data)
7. [forbes.com](https://www.forbes.com) (cited as "Forbes Fintech 50")
8. [cnbc.com](https://www.cnbc.com) (cited as "CNBC's World's Top Fintech Companies")

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