---
title: 'Consumer Compliance Senior Analyst, Complaints at Current'
canonical: 'https://feeny.ai/job/consumer-compliance-senior-analyst-complaints-current-new-york-mxtcf91j872p'
type: 'job'
last_seen: '2026-09-08'
---

# Consumer Compliance Senior Analyst, Complaints at Current

- **Company:** Current
- **Location:** New York, NY
- **Posted:** 2026-08-06
- **Last confirmed live:** 2026-09-08
- **Apply:** https://current.com/careers/open-positions/?id=8112113&gh_jid=8112113

## Job description

## CONSUMER COMPLIANCE SENIOR ANALYST (COMPLAINTS)

Current is a leading consumer fintech platform transforming financial access for everyday Americans with over five million members. We provide access to financial solutions that seamlessly work together to solve the needs of our members and enable all Americans to build better financial futures. Based in NYC, our results-driven environment drives us to build better products, grow faster and empower everyone on our team to have an impact on our business and mission to improve financial outcomes.

## ABOUT THE ROLE

We are looking for a Consumer Compliance Senior Analyst (Complaints) to join our growing team. You will be an individual contributor, with an immediate focus on the regulatory complaints response process and related reporting. You may also have the opportunity to contribute to special consumer compliance projects as needed.

## RESPONSIBILITIES

Our Consumer Compliance team promotes Current’s adherence to consumer protection laws, regulations, rules, and standards when interacting with the public and our customers. As a consumer compliance analyst, you may contribute to this important work in many ways.

- Regulatory Complaint Response:
- Analyze communications of dissatisfaction from our customers to identify potential regulatory risk; research individual cases
- Carefully and efficiently draft detailed and accurate formal written responses to customers, bank partners, and regulators
- Work in collaboration with other team members to escalate issues and create actionable reporting
- Special Projects: Current Compliance moves fast, and our risks and priorities are constantly in flux as our business evolves. That means everyone on our team is regularly asked to pitch in and take on additional projects that may be a departure from prior day-to-day responsibilities.

## ABOUT YOU

- You have at least four (4) years of relevant experience.
- You love research; you are a great writer; you are great with data; you are fanatically detail-oriented; you hold yourself to the highest standards in everything you do; you are excited to learn new subject matter and new technologies; you are flexible and collaborative; you embrace change; you want to be part of a team of high performers that works closely together to excel.
- You are looking for an opportunity for professional growth in a role that will allow you to learn our business and collaborate broadly across a dynamic and innovative company.
- Prior experience in the following will be ideal:
- You have also worked at a fintech or a bank, or in law or consulting.
- Handled customer complaints
- You are familiar with consumer finance regulations (such as Reg E and Reg Z) and investigations.

This role has a base salary range of $85,000-$110,000. Compensation is determined based on experience, skill level, and qualifications, which are assessed during the interview process. Current offers a competitive total rewards package which includes base salary, equity, and comprehensive benefits.

## BENEFITS

- Competitive salary
- Meaningful equity in the form of stock options
- 401(k) plan
- Discretionary performance bonus program
- Biannual performance reviews
- Medical, Dental and Vision premiums covered at 100% for you and your dependents
- Flexible time off and paid holidays
- Generous parental leave policy
- Commuter benefits
- Fitness benefits
- Healthcare and Dependent care FSA benefit
- Employee Assistance Programs focused on mental health
- Healthcare advocacy program for all employees
- Access to mental health apps
- Team building activities
- Our modern NYC-based office with open floor plan, stocked kitchen, and catered lunches

## About Current

## Company Overview
- **One-liner**: Current is a consumer fintech platform that provides mobile-first banking services—including spending accounts, early paycheck access, credit building, and savings—to help everyday Americans improve their financial outcomes.
- **Entity Type**: Private (Series E; most recent round closed June 2026)
- **Headquarters**: New York, New York, United States
- **Founded**: 2015
- **Founders**: Stuart Sopp (CEO & Co-Founder)

## Core Business
- **Primary industry**: Financial Services / Fintech (consumer banking, payments, credit, earned wage access)
- **Target customers**: B2C — everyday Americans, including teens (custodial accounts), gig workers, and underserved or unbanked populations; no minimum income or age restrictions
- **Mission / purpose**: To improve financial outcomes for all Americans by providing affordable, integrated financial solutions that address their most important needs.

## Products & Services
- **Spending Account (Core Banking)**: Mobile-first checking account with a Visa debit card; no mandatory fees, no minimum balance, fee-free overdraft, and early access to paychecks (up to 2 days early with direct deposit).
- **Paycheck Advances (Earned Wage Access)**: Advances of up to $750 deposited directly into the Current account for qualifying members.
- **Build Card (Secured Credit Card)**: No credit check, no upfront deposit; helps members build credit history with monthly payments; managed via a single spending balance.
- **Savings Pods**: Sub-accounts that earn an annual boost up to 4.00% APY; instant transfers from spending balance.
- **Crypto Trading**: Buy/sell dozens of coins directly from spending balances with no trading fees.
- **Teen Banking (Custodial Accounts)**: Debit cards for kids with automatic allowances, instant transfers, and real-time spending alerts for parents.
- **P2P Transfers**: Send money to anyone.
- **Cash Deposits**: Available at 60,000+ participating retail locations.
- **ATM Network**: Access to 40,000+ fee-free in-network ATMs.
- **Money Management Tools**: Budgeting tools, spending insights, instant notifications.

## Market Standing
- **Valuation**: $1.5 billion (post-money, Series E, June 2026)
- **Total Funding**: $663.4M (across 10 rounds, including the Series E)
- **Annual Revenue**: Not publicly disclosed; reported 3 consecutive years of 70%+ revenue growth (as of June 2026)
- **Members**: 6+ million (as of mid-2026)
- **Notable Investors**: Springcoast Partners (led Series E), Andreessen Horowitz, Tiger Global Management, Avenir, Foundation Capital, Wellington Management, Sapphire Ventures, General Catalyst (Customer Value Fund), QED Investors, Cross River
- **Growth Signals**: 
  - Third consecutive year of >70% growth (June 2026)
  - Approaching profitability in 2026
  - Expanded credit/liquidity partnership with Cross River
  - Extended commitment from General Catalyst’s Customer Value Fund
  - Building operational scale and governance for public company readiness
  - Headcount grew 33.4% YoY to ~183 employees (LinkedIn data, 2025-2026)

## Competitive Advantages
- **Proprietary core banking technology**: Built and maintains its own core banking stack, enabling full integration of features (no silos) and direct relationships with partner banks (Choice Financial, Cross River) and Visa without intermediaries.
- **Spend-based business model**: Revenue driven primarily by interchange fees (merchant swipe fees), not deposit-based lending — a fundamentally different model from traditional banks.
- **No mandatory fees**: No annual fees, overdraft fees, or minimum balance requirements, making it accessible to low-income and underserved Americans.
- **Integrated credit building**: Secured credit card + credit score monitoring (VantageScore) tied directly to the spending account, with no separate deposit or credit check.
- **AI & cloud-native platform**: Heavy investment in AI and cloud infrastructure to deliver personalized financial experiences at scale.

## Strategic Focus
- **Product innovation**: Continued investment in AI-powered financial services, banking, payments, liquidity, and credit offerings.
- **Public market readiness**: Building the operational scale, governance, and financial profile expected of a public company; targeting profitability in 2026.
- **Member growth**: Expanding the member base beyond 6 million by deepening product adoption and entering new use cases.

## Why Work Here
- **Culture**: Mission-driven fintech focused on improving financial outcomes for everyday Americans; described as combining industry-leading technology with highly skilled talent.
- **Work environment**: Headquarters in New York, NY; hybrid/office policy not explicitly stated but roles are likely NYC-based.
- **Perks & benefits**: Competitive salary, equity, discretionary bonus program, flexible vacation policy, commuter benefits, medical/dental/vision insurance.
- **Engineering culture**: Emphasis on building proprietary core banking tech, AI/ML infrastructure, and fully integrated product experiences; strong focus on security, scalability, and innovation.
- **Recent hires from**: Varo Bank, WeWork, letgo, Deloitte, Amazon, American Express, Uber, Capital One, Morgan Stanley, JPMorganChase — indicating a high-caliber talent pool.
- **Open roles (as of mid-2026)**: Senior Software Engineer (Applied ML), Senior Business Intelligence Engineer, Senior Data Analyst, Senior Data Scientist, Director of Data Analytics, Director of Risk, Analytics Engineer, and more.

## Sources
1. [current.com/about-us](https://current.com/about-us/)
2. [current.com/careers](https://current.com/careers/)
3. [current.com](https://current.com/)
4. [LinkedIn - Current](https://www.linkedin.com/company/current)
5. [CB Insights - Current](https://www.cbinsights.com/company/current)
6. [Greenhouse - Current Careers](https://job-boards.greenhouse.io/current81)

## Other roles at Current

- [Director, Product Analytics](https://feeny.ai/job/director-product-analytics-current-new-york-98fds9fencqz) — New York, NY
- [Software Engineering Manager, Android](https://feeny.ai/job/software-engineering-manager-android-current-new-york-ddc6amgy4p9j) — New York, NY
- [Internal Controls Manager](https://feeny.ai/job/internal-controls-manager-current-new-york-6h9jztfek2k0) — New York, NY
- [Procurement Manager](https://feeny.ai/job/procurement-manager-current-new-york-dfs7emhgew9f) — New York, NY
- [Senior Manager, Corporate FP&A](https://feeny.ai/job/senior-manager-corporate-fp-a-current-new-york-5cz2sa2bvv6e) — New York, NY
- [QA Lead, Risk Operations](https://feeny.ai/job/qa-lead-risk-operations-current-new-york-j608htrftaxy) — New York, NY
- [Senior Stock Plan & Payroll Specialist](https://feeny.ai/job/senior-stock-plan-payroll-specialist-current-new-york-mwfebwt801pp) — New York, NY
- [Learning & Development Lead, Risk Ops](https://feeny.ai/job/learning-development-lead-risk-ops-current-new-york-dbxwpwpajje8) — New York, NY
- [Software Engineer, Android](https://feeny.ai/job/software-engineer-android-current-new-york-71cp1zhd6rbp) — New York, NY
- [Director, Analytics Engineering](https://feeny.ai/job/director-analytics-engineering-current-new-york-558aqfw0c0fd) — New York, NY