--- title: 'Content Coordination at Harper' canonical: 'https://feeny.ai/job/content-coordination-harper-san-francisco-5dvvkf840yt3' type: 'job' last_seen: '2026-09-05' --- # Content Coordination at Harper - **Company:** Harper - **Location:** San Francisco, CA - **Compensation:** $110k–$150k - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-06-22 - **Last confirmed live:** 2026-09-05 - **Apply:** https://jobs.ashbyhq.com/harperinsure/16d9ed97-926c-4a0f-8841-50e59f0862e1 ## Job description ## CONTENT COORDINATOR Harper is an AI-native commercial insurance company in San Francisco. We're not bolting AI onto insurance — we're rebuilding the entire business as software, on a simple bet: turning expert human judgment into compute is one of the largest transitions left to make, and a trillion-dollar industry still run 90% by hand is the place to prove it. We've grown ~100x in the last year and we move at that speed — on-site, in person, long days, very high standards. Almost no one joins Harper for insurance; they join to build the company that replaces how it works. ## THE ROLE Harper is building something remarkable — and the world needs to know it. Our customers are real small business owners with real stories, and our product is genuinely changing how commercial insurance works. But none of that matters if we can't tell the story compellingly, consistently, and at the right moment. You own the content that shapes how customers, prospects, and investors think about Harper: the blog posts that establish our authority, the customer stories that build trust, the thought leadership that puts our founders in the conversation, and the marketing assets that make every field interaction more effective. You're a content professional who can write beautifully and run a content program without losing anything. You're not just a writer — you're an editor, a project manager, and a strategist who understands what content is supposed to do. You have strong opinions about quality, a sharp instinct for what resonates with a small business audience, and the organizational discipline to keep a calendar moving across multiple formats and stakeholders. You report to the Head of Marketing and collaborate across the growth, CRM, ABM, and SEO teams. Winning in 6–12 months looks like a content program that's organized, on-brand, and measurably contributing to how Harper shows up in the market. ## WHAT YOU'LL DO - Own the content calendar. Plan, manage, and execute Harper's content program across blog, email, social, and field marketing assets — keeping the calendar organized and stakeholders aligned. - Write and edit across formats. Produce high-quality blog posts, customer stories, thought leadership, email copy, and sales enablement materials. - Develop customer stories. Interview customers, find the compelling narratives, and turn them into case studies, testimonials, and stories that build trust with prospects. - Support field marketing. Create and maintain the assets that help Harper show up effectively at events, in partnerships, and in direct sales conversations. - Collaborate on thought leadership. Work with founders and subject matter experts to develop and publish perspectives that position Harper as a voice in commercial insurance. - Track content performance. Monitor engagement, reach, and conversion for content assets, and use the data to inform future planning and priorities. ## WHO YOU ARE - You're a strong writer who can adapt tone and format across a wide range of content types without losing quality. - You've managed a content calendar with multiple contributors and formats and kept it running on schedule. - You know how to turn a 30-minute customer interview into a story that makes a prospect say "that sounds like me." - You understand the difference between content that builds authority and content that fills a quota. - You're highly organized and can track multiple projects at different stages without things falling through the cracks. - You have a point of view on what good content looks like — and the conviction to advocate for it. - You're based in San Francisco or willing to relocate. THE REALITY — READ THIS BEFORE YOU APPLY This is a build-the-program seat, measured by content that actually moves how Harper shows up — authority, trust, and the conversions it supports — not volume published. It's on-site in San Francisco, in person, long days, high standards. You own the calendar end-to-end across multiple teams, which means when something stalls or ships off-brand, that's yours to catch and fix. The bar on quality is high and the pace is fast at the same time, so the job is as much editorial judgment and project discipline as it is writing. This isn't a place to fill a content quota or manage a plan someone else owns, and it isn't a pure brand or comms role detached from results. Almost no one takes it for insurance — they take it because owning the story of a company growing ~100x, with real customers and founders worth writing about, is a rare seat. If owning quality and outcomes together is the appeal, apply. If it's a deterrent, it won't get easier here. ## COMPENSATION & LOGISTICS - Salary: $110,000–$150,000, plus performance bonus and equity. - Location: On-site, San Francisco. Based here or willing to relocate. - Schedule: Monday–Friday, long days, in the building with the team. ## BENEFITS - Uber commuter benefits - Meals provided — breakfast, lunch, and dinner - Snacks, drinks, and coffee stocked daily - Free gym membership - Health, dental, and vision insurance ## REQUIREMENTS - 3+ years of content marketing experience, with a portfolio that demonstrates range across formats (long-form, short-form, email, and assets) - Strong writing and editing skills with demonstrable ability to adapt voice and tone for different audiences and channels - Experience managing a content calendar and coordinating content production with multiple stakeholders - Ability to conduct interviews and distill complex or technical information into clear, accessible narratives - Working knowledge of content performance metrics and the ability to use data to inform planning decisions - Highly organized with strong project management instincts ## NICE TO HAVE - Experience writing for a B2B or SMB audience, particularly in financial services, insurance, or a related industry - Background developing SEO-informed content in partnership with an SEO strategist - Experience creating sales enablement materials or field marketing assets - Familiarity with content management systems, email platforms, and basic design tools - Exposure to thought leadership and executive content programs ## PROCESS - People screen — fit and alignment - Lead screen — skills and judgment - Super day — how you operate in real time ## TO APPLY Send your resume and two to three examples of your work across different formats — ideally including something that genuinely moved the needle. ## About Harper ## Company Overview - **One-liner**: Harper is an AI-native commercial insurance brokerage that uses data and automation to help mid-sized businesses secure optimal coverage faster and at lower cost. - **Entity Type**: Private startup (Y Combinator Winter 2025, raised $47 million) - **Headquarters**: San Francisco, California, United States - **Founded**: 2024 - **Founders**: Dakotah Rice (CEO) and Tushar Nair (CTO) ## Core Business - Primary industry: Commercial insurance (Excess & Surplus lines brokerage) - Target customers: Mid-sized businesses with complex insurance needs, spanning technology, life sciences, aerospace, construction, and consulting - Mission: "We want to become the largest insurance brokerage in the world with the best NPS." (Source: [Y Combinator](https://www.ycombinator.com/companies/harper)) ## Products & Services - **Harper Hub**: Proprietary AI-native platform that automates form filling, carrier matching, and client communications, cutting weeks from the traditional quoting timeline. - **Brokerage Services**: Comprehensive commercial insurance products including General Liability, Professional Liability (tech E&O with no AI exclusions), Cyber Insurance, Commercial Auto, Commercial Property, Umbrella, and Bonds – all placed through an AI-enhanced workflow. - **Specialty Expertise**: Deep coverage for regulated industries such as FDA‑regulated labs, aerospace contractors, and security guard firms. ## Market Standing - **Valuation / Market Cap**: Not publicly disclosed - **Key Metric**: Total funding of **$47 million** (confirmed on company website and Y Combinator profile; some third‑party sources list a lower figure but official sources indicate $47M) - **Notable Investors**: Y Combinator (pre‑seed lead); other investors not publicly detailed - **Growth Signals**: Writing over **$6 million in annualized premiums** across 35 states (as of early 2025); **6,000+ clients** with **98.78% client retention**; headcount of 39 employees growing **353% year‑over‑year**; **19 open positions**; 100% success placing tech E&O without AI exclusions. ## Competitive Advantages - **AI‑native infrastructure**: Proprietary technology automates quoting, binding, and service, enabling faster turnaround and lower overhead compared to traditional brokers. - **Deep niche expertise**: Focus on complex, regulated industries (tech, life sciences, aerospace) where incumbents often struggle. - **High retention**: 98.78% client retention rate and proven ability to place hard‑to‑cover policies (e.g., tech E&O with AI exclusions) signal strong customer trust. - **Data‑driven underwriting**: Real‑time analysis of prior interactions and quote intelligence to match businesses with the best carrier. ## Strategic Focus - Scaling the AI‑native brokerage to serve the mid‑market today and eventually all businesses (commercial insurance commissions represent a $100B+ market). - Aggressively hiring across engineering, sales, operations, and partnerships to support rapid growth. - Expanding carrier partnerships and geographic reach (currently licensed in 35 states). ## Why Work Here - **Early‑stage impact**: Join a Y Combinator‑backed startup at its inflection point, building the AI‑native future of insurance. - **High‑leverage roles**: Engineers and GTM professionals work directly on systems (LLMs, automation) that drive measurable business outcomes. - **Culture**: "Human expertise amplified by AI" – domain knowledge meets cutting‑edge technology; teammates from Goldman Sachs, Coinbase, and other top firms. - **Work environment**: San Francisco headquarters with both in‑office and remote roles available depending on the position. - **Compensation**: Competitive startup salaries (e.g., $160K–$230K for engineering roles per job listings). - **Career growth**: Fast‑growing company (353% headcount growth) with opportunities to shape processes and take on ownership early. ## Sources 1. [harperinsure.com](https://harperinsure.com/) – Company website (home page) 2. [jobs.ashbyhq.com/harperinsure](https://jobs.ashbyhq.com/harperinsure) – Careers page 3. [ycombinator.com/companies/harper](https://www.ycombinator.com/companies/harper) – Y Combinator company profile 4. [linkedin.com/company/harperinsure](https://www.linkedin.com/company/harperinsure) – LinkedIn company page 5. [builtin.com/company/harper-harperinsurecom](https://builtin.com/company/harper-harperinsurecom) – Built In company profile ## Other roles at Harper - [Customer Service Manager](https://feeny.ai/job/customer-service-manager-harper-san-francisco-rmk9xyfgeny4) — San Francisco, CA - [Engineering Manager/TLM, Platform](https://feeny.ai/job/engineering-manager-tlm-platform-harper-san-francisco-8h29hpszw0g7) — San Francisco, CA - [Engineering Manager, Growth](https://feeny.ai/job/engineering-manager-growth-harper-san-francisco-fasf4sj96myf) — San Francisco, CA - [Product Engineer](https://feeny.ai/job/product-engineer-harper-san-francisco-2x6dytf3hvfp) — San Francisco, CA - [Platform Engineer](https://feeny.ai/job/platform-engineer-harper-san-francisco-gg66r2c8ygc1) — San Francisco, CA - [Account Executive](https://feeny.ai/job/account-executive-harper-san-francisco-kh2x5jhcsqz5) — San Francisco, CA - [Data Automation Specialist](https://feeny.ai/job/data-automation-specialist-harper-san-francisco-dng49ww48npf) — San Francisco, CA - [Data Analyst](https://feeny.ai/job/data-analyst-harper-san-francisco-93nb7rksmnsn) — San Francisco, CA - [SEO/GEO Manager](https://feeny.ai/job/seo-geo-manager-harper-san-francisco-y3xt29593y80) — San Francisco, CA - [ABM Lead](https://feeny.ai/job/abm-lead-harper-san-francisco-nchxy0c1adse) — San Francisco, CA