--- title: 'Content Expansion Team Lead at Project Expedition' canonical: 'https://feeny.ai/job/content-expansion-team-lead-project-expedition-united-states-0mrbghbmwzec' type: 'job' last_seen: '2026-09-10' --- # Content Expansion Team Lead at Project Expedition - **Company:** Project Expedition - **Location:** United States - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-05-08 - **Last confirmed live:** 2026-09-10 - **Apply:** https://jobs.ashbyhq.com/project-expedition/dfba4854-1d78-4311-9667-c690f2fec765 ## Job description Project Expedition, a rapidly growing travel company, is seeking a Team Leader for our Content Development Team. As part of our Supplier Partnerships Department, this role is focused on leading supplier onboarding and content quality, ensuring new tour operators are set up for success on our platform from day one. If you enjoy building processes, working cross-functionally, and helping partners succeed, this could be a great fit. The right candidate will lead by example, while onboarding new suppliers, managing early-stage relationships, and ensuring high-quality content and seamless integrations. You’ll play a key role in scaling our supply inventory and improving how we bring new experiences onto the platform. This is a hybrid role where you’ll lead a small team while also staying hands-on as an individual contributor. ## Key Responsibilities - Lead and mentor a team focused on onboarding new suppliers - Own the onboarding process from initial engagement through activation - Serve as the main point of contact for suppliers during onboarding - Partner with technical teams to support integrations and resolve issues - Ensure all supplier content meets quality standards and is optimized for conversion - Improve onboarding workflows, documentation, and playbooks - Track and drive performance against onboarding KPIs (time to launch, activation, quality) - Identify bottlenecks and continuously improve processes - Collaborate with product, operations, and commercial teams to share insights and improve the platform - Analyze supplier and onboarding data to drive better outcomes - Support early-stage supplier success through guidance and best practices - Leverage AI to optimize and automate repetitive tasks and processes The ideal candidate: - Experience leading or mentoring a team - Strong organizational and project management skills - Clear and effective communicator - Comfortable working cross-functionally, including with technical teams - Detail-oriented with strong analytical thinking - Able to manage multiple priorities in a fast-paced environment - Strong relationship-building skills - Experience working with external partners or vendors - Marketplace, onboarding, or travel industry experience is a plus Benefits include: - Annual company bonus (up to a total of $3,000, based on company targets - deferred eligibility) - 15 days of leave (increases to 20 days at 2 years tenure) - Company Healthcare Plan (Company contribution $9K with 2 completely covered plans) - 401K company plan - Annual work from home budget $500 - Annual training budget of $250 - TSA Precheck (worth $80) - Annual Project Expedition tour credits of $750 - Employee discounts on thousands of tours and activities Additional Information While we’re excited to grow our team across the U.S., we’re currently unable to hire employees residing in California or New York. Please note that while this is a remote position, it is not suitable for digital nomads. Employees must be based in the United States and will have an allocation of time that they can work remotely in other destinations. Project Expedition is growing quickly, and this role will likely evolve over time. You’ll have the opportunity to make a direct impact on how we scale our supply and onboarding efforts, while also shaping your own career path. This role is great for someone who is comfortable with ambiguity, works independently, and is always looking for ways to improve how things are done. ## About Project Expedition ## Company Overview - **One-liner**: Project Expedition is a discovery and booking platform for excursions, tours, and attractions in destinations around the world, offering thousands of things to do with competitive pricing and customer service. - **Entity Type**: Private (Seed stage; raised $500K in 2016) - **Headquarters**: New York, New York, United States - **Founded**: 2015 - **Founders**: Jeremy Clement, Rob Keen ## Core Business - **Primary industries**: Travel Arrangements, Leisure Tourism, Tours & Activities - **Target customers**: B2C (travelers) and B2B (travel agents, tour operators, cruise lines via white-label solutions) - **Mission statement**: “Our goal is to bring you the experiences you want and the personalized service you deserve.” ## Products & Services - **Tours & Activities**: Thousands of bookable experiences – from leisure to adventure, budget to luxury, guided or unguided. - **Attraction Tickets**: Skip-the-line entry, guided tours, and audio guides for popular attractions. - **Custom Itineraries**: Tailor-made tours and trips for individuals or groups. - **Multiday Trips**: Safaris, single-destination stays, and multi-destination packages (2–20+ days). - **Shore Excursions**: Cruise port pick-up/drop-off with guaranteed on-time return. - **Pickups & Transfers**: Airport/hotel transfers and connections. - **White Label Solution**: Customizable booking platform for industry partners (B2B). ## Market Standing - **Valuation**: Not publicly available - **Key Metric**: Total Funding – USD 500,000 (Seed round, closed Jan 1, 2016) - **Notable Investors/Partners**: Not disclosed; white-label partnerships with travel industry players - **Growth Signals**: - Over 20,000 tours & activities available worldwide (as of Feb 2021) - 38 employees (+2.4% year-over-year) - 5,915 LinkedIn followers (+32.4% year-over-year) - Monthly website traffic: ~201,000 visits (up 19.7% year-over-year) - Operations in 6 countries (US, UK, Canada, Ireland, Costa Rica, Switzerland) ## Competitive Advantages - **Flexible Bookings**: Free amendments and cancellations; price-match guarantee. - **Expert Customer Support**: Live chat, phone, email – described as “kind of obsessed about customer service.” - **White Label Platform**: Enables travel agents and tour operators to rebrand the booking engine. - **Technology Stack**: Uses modern tools (Datadog, Snowflake, Looker, dbt, Python, Laravel) to power personalization and operations. - **Pioneering Features**: Introduced split payments, virtual agent technology, and early expansion into Caribbean, Mexico, and China. ## Strategic Focus - Expand destination inventory and geographic reach (especially in Asia and the Caribbean) - Grow B2B white-label partnerships - Invest in technology (e.g., virtual agent, data analytics) to improve the user experience and operational efficiency - Increase headcount in client experience, content, and business development roles ## Why Work Here - **Culture**: “We are passionate about travel” – team is encouraged to explore destinations and deliver exceptional service. - **Work Mode**: Office presence in New York (222 Broadway, 26th floor); open roles suggest a mix of in-office and remote (e.g., Business Development Manager - Canada). - **Notable Perks**: Not explicitly stated, but tech stack (Python, Snowflake, Looker) indicates strong engineering culture. High-growth environment with clear career progression (active roles for Senior Specialists, Team Leads, Heads of departments). - **Current Openings** (7 active postings): Head of Client Experience, Content Expansion Team Lead, Senior Travel Planning Specialist, Business Development Manager (Canada). ## Sources 1. [Project Expedition About Page](https://www.projectexpedition.com/about/) 2. [Project Expedition Homepage](https://www.projectexpedition.com/) 3. [Project Expedition Careers Page](https://www.projectexpedition.com/careers/) 4. [Project Expedition LinkedIn](https://www.linkedin.com/company/project-expedition) 5. [Project Expedition Crunchbase](https://www.crunchbase.com/organization/project-expedition) ## Other roles at Project Expedition - [Content Development Associate](https://feeny.ai/job/content-development-associate-project-expedition-united-states-3vvvseh4g9zh) — United States - [Supplier Operations Associate](https://feeny.ai/job/supplier-operations-associate-project-expedition-united-states-80ykcqq57nd5) — United States - [Head of Client Experience](https://feeny.ai/job/head-of-client-experience-project-expedition-united-states-1q34nn1rgzhx) — United States