---
title: 'Content Marketing Specialist at Donorbox'
canonical: 'https://feeny.ai/job/content-marketing-specialist-donorbox-south-africa-0bpgycgke00m'
type: 'job'
last_seen: '2026-09-23'
---

# Content Marketing Specialist at Donorbox

- **Company:** Donorbox
- **Location:** South Africa
- **Work type:** remote
- **Posted:** 2026-06-12
- **Last confirmed live:** 2026-09-23
- **Apply:** https://job-boards.greenhouse.io/donorbox/jobs/4704121005

## Job description

## About Donorbox

Donorbox is a leading fundraising platform and donor management system for nonprofit organizations. Our mission is to accelerate positive impact worldwide by helping nonprofits become highly effective at raising funds and managing their supporter base. Since 2014, we have powered more than 100,000 global organizations to raise over $3B in donations. 🚀

Our fast-growing company is profitable and bootstrapped with a healthy run rate. We have a fully distributed and diverse 150-person team based in 16+ states and 23+ countries. In 2026, Donorbox was named by Built In as one of the Best Places to Work in Washington, DC.

🏅 Donorbox is rated the #1 software for fundraising, donor management, and nonprofit payment on G2 based on hundreds of verified customer reviews — a reflection of the care our team puts into building products that nonprofits trust.

## The Role

Donorbox is seeking a highly skilled and detail-oriented Content Marketing Specialist. The individual will be primarily responsible for helping further evolve our content marketing strategy - with strong focus on Donorbox’s Nonprofit Blog and Email Marketing efforts. The individual will be focusing on creating impactful, product-focused, and educational content that drives engagement and conversions. This role requires a blend of creativity, strategic thinking, and excellent writing skills, as well as the ability to analyze content performance and adjust strategies accordingly. A strong background in B2B marketing is essential and nonprofit experience is highly preferred.

## Responsibilities

Content Development & Management

- Research, write, edit, and publish high-quality blog articles focused on fundraising, nonprofit best practices, product education, and industry trends.
- Coordinate and manage external writers to support the production of expert-written and thought leadership content.
- Assist in the execution of Donorbox's content calendar, ensuring content is delivered on time and aligned with campaign objectives.
- Support the development of content for strategic initiatives, including SEO, AEO (Answer Engine Optimization), customer retention programs, and product launches.
- Customization of content across multiple formats such as email campaigns, landing pages, guides, social content, and customer communications, to drive personalized content.
- Conduct content audits and identify opportunities to refresh, optimize, and improve existing content performance.

Email Marketing & Campaign Support

- Build, manage, and optimize email campaigns within major email marketing platforms
- Maintain audience segmentation, contact lists, and automation workflows to support campaign targeting and personalization.
- Assist in developing email copy for product launches, promotions, customer education, and lifecycle marketing programs.
- Monitor campaign performance metrics, including open rates, click-through rates, conversions, and engagement trends, and provide recommendations for improvement.
- Knowledge on email marketing templates and frameworks to drive customer engagement and response.

SEO/AEO & Content Optimization

- Apply SEO and AEO best practices to content creation and optimization efforts.

- Conduct topics research and competitor analysis to identify new content opportunities.

- Partner with SEO/AEO and product marketing stakeholders to improve organic visibility and search performance.

- Support initiatives designed to increase visibility across both traditional search engines and AI-powered answer engines.

Cross-Functional Collaboration

- Collaborate with Product Marketing, Growth, Customer Success, and Product teams to develop content that supports company objectives.

- Coordinate with designers to develop supporting visual assets for blogs, email campaigns and guides.

- Ensure all content aligns with Donorbox's brand voice, messaging framework, and style guidelines.

Reporting & Analysis

- Track content and campaign performance using analytics tools and provide regular reporting on key metrics.

- Use data-driven insights to identify opportunities for content optimization and audience engagement.

- Stay informed about nonprofit sector trends, fundraising best practices, AI-driven search developments, and content marketing innovations.

## Qualifications & Experience

- Bachelor's degree in Marketing, Communications, Journalism, English, or a related field.

- 5-7 years of experience in content marketing, digital marketing, or content writing.

- Experience working in B2B SaaS marketing is required.

- Experience in the nonprofit sector is highly preferred.

- Strong writing, editing, and proofreading skills with demonstrated experience producing high-quality content.

- Experience managing email marketing campaigns and marketing automation platforms (ActiveCampaign experience is highly preferred).

- Familiarity with SEO best practices, keyword research, and content optimization techniques.

- Deep understanding of AEO, AI search trends, and evolving content discovery channels is a strong advantage.

- Experience coordinating freelance writers, agencies, or external contributors is preferred.

- Strong project management and organizational skills with the ability to manage multiple priorities and deadlines.

- Analytical mindset with experience reviewing content and campaign performance data.

- Excellent communication and collaboration skills.

Details

- Fully remote based in South Africa
- Salary: 40-50k USD

## Benefits & Perks

- Fully remote work from the comfort of your home
- Generous time off policy of 21 days (birthday included 🎉), 8 designated/floating holidays, 2 paid volunteer days, and 5+ sick days (dependent on state)
- Employer-sponsored health insurance plan through TriNet, including medical (United Healthcare), dental, vision, and life
- 401(k) retirement plan via TriNet's partner, Empower, with an employer match of up to 4%
- Reimbursement package for home office expenses and professional development, up to $1.5k
- Eligibility for employee equity plan (stock options)
- Wellness program with fitness and mindfulness classes
- Love your work and our mission of serving nonprofits!

The Application Process

We have 6 stages:

- Apply here and fill out our questions to tell us about you!
- Prescreen Call with the Talent Team
- Interview with Hiring Manager
- Assignment
- Panel/Final Interview
- Background & Reference Checks

If this sounds like the right role for you, please apply today and let us know why. We look forward to hearing from you!

This employer participates in E-Verify to confirm the employment eligibility of all newly hired U.S. employees. To learn more about E-Verify, please visit [www.e-verify.gov](http://www.e-verify.gov).

## About Donorbox

## Core Business
- **Primary industry**: Nonprofit fundraising software / donation technology
- **Target customers**: Nonprofit organizations of all sizes, charities, religious institutions, schools, animal welfare groups, political campaigns, and other mission-driven entities (B2B, SMB to enterprise)
- **Mission / purpose**: To equip all nonprofits with effective, accessible fundraising tools that support sustainable growth and remove technological barriers to helping others.

## Products & Services
- **Donorbox Donation Forms & Pages**: Embeddable, customizable donation forms and pages with recurring giving options, text-to-give, and a 4x faster checkout (UltraSwift™) that reduces donor drop-off.
- **Donorbox CRM (AI-powered)**: Comprehensive donor management with integrated email, dynamic segmentation, action tracking, and AI-driven insights to boost donor retention and fundraising efficiency.
- **Jay·AI**: An AI assistant that helps fundraisers pull donor data, craft targeted outreach materials, and refine fundraising strategies instantly.
- **Donorbox Live™ Kiosk**: A self-service kiosk solution for on-location giving at events, churches, museums, and other venues.
- **Events**: Online event management and ticketing integrated with donation capabilities.
- **Security & Fraud Protection**: 24/7 dedicated security team with advanced anti-fraud measures to protect donor data and reduce chargebacks.

## Market Standing
- **Valuation / Market Cap**: Not disclosed (private company)
- **Key Metric**: Over $3 billion in donations processed for more than 100,000 organizations across 96 countries (as of 2025/2026).
- **Notable Investors / Partners**: No external investors publicly listed; company appears bootstrapped. Partnerships include integrations with major platforms (e.g., HubSpot, Zoom, Slack, Basecamp, JIRA).
- **Growth Signals**:
  - Headcount of ~116 employees (9.4% YoY growth; +13 people) according to one source, with another source citing 150 total employees.
  - Rated **#1 Fundraising and Donor Management software on G2** (over 900 reviews).
  - Expanded to operate in 18+ countries with a remote team spanning 23+ countries.
  - Introduced AI-powered CRM and Jay·AI in recent product updates.

## Competitive Advantages
- **99.99% uptime** with world-class support (including weekend availability) – reliability unmatched in the nonprofit fundraising space.
- **AI-powered CRM** that differentiates Donorbox from traditional donation platforms, enabling smarter donor segmentation and personalized outreach.
- **UltraSwift™ checkout** (4x faster than standard forms) reduces donor abandonment and increases conversion.
- **Built-in security** with 24/7 anti-fraud monitoring, reducing chargeback costs for nonprofits.
- **Free tier** available, lowering the barrier for small organizations to start fundraising.

## Strategic Focus
- Deepening AI capabilities (Jay·AI) to automate fundraising tasks and improve donor retention.
- Expanding the all-in-one suite (forms, CRM, kiosk, events) to become the single operating system for nonprofit fundraising.
- Continuing to scale globally while maintaining a fully remote, distributed team.
- Enhancing security and compliance to protect donor trust.

## Why Work Here
- **100% remote** – employees work from home in 23+ countries; the company provides a generous home office budget that is renewed annually.
- **Culture**: Emphasizes customer-centricity, integrity, positive empowerment, clear communication, results-driven ownership, and neutrality (apolitical stance). Described as a diverse, friendly group that “treat each other how we want to be treated.”
- **Tech stack**: Ruby, Google, Slack, Zoom, JIRA, Basecamp, HubSpot – modern tools with an engineering team focused on scalable, secure software.
- **Perks**: Home office budget, flexible remote work, collaborative environment via Slack and Google Meet.
- **Growth opportunities**: Open roles across engineering, product, sales, and operations; recent hires include Director of Data Strategy, Director of Product Engineering, and SVP of Growth.

## Sources
1. [donorbox.org – About Us](https://donorbox.org/explore/about-us)
2. [donorbox.org – Homepage](https://donorbox.org/)
3. [LinkedIn – Donorbox](https://www.linkedin.com/company/donorbox)
4. [Built In – Donorbox](https://builtin.com/company/donorbox)
5. [Greenhouse – Donorbox Jobs](http://job-boards.greenhouse.io/donorbox)

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