--- title: 'Content Operations Associate at hyperexponential' canonical: 'https://feeny.ai/job/content-operations-associate-hyperexponential-london-zjtqcrb844k9' type: 'job' last_seen: '2026-10-14' --- # Content Operations Associate at hyperexponential - **Company:** hyperexponential - **Location:** London, United Kingdom - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-09-28 - **Last confirmed live:** 2026-10-14 - **Apply:** https://jobs.ashbyhq.com/hyperexponential/5d875c4d-9947-4a42-9818-cc15c1fd95bd ## Job description Hi πŸ‘‹ I'm Deyan, Director of Corporate Marketing at hyperexponential. I lead Corporate Marketing: brand creative and design, PR and communications, flagship events, and owned media. We partner with teams across the business to produce a high volume of long-form and short-form content. A podcast episode or a report becomes clips, articles, exec posts, and social across everything the department touches. I'm hiring a Content Operations Associate to help turn that into a repeatable operation. You'll build the pipelines that carry our content from raw material to published output, run them day to day, and make each cycle better than the last. You'll work across every part of the department rather than sitting inside one slice of it. It's an operations role, not a strategy one. That's deliberate. You'll be close to the editorial thinking without owning it, and your job is the machinery underneath. If that's the kind of problem you want to solve, I'd love to hear from you. ## About hyperexponential (hx) At hyperexponential, we're building the AI-powered platform that enables the world's most critical decisions in a Β£7 trillion industry: which risks to take and how to price them. These decisions shape real-world outcomes. Whether rockets successfully launch into space, autonomous vehicles make it to market, or communities recover after major storms. Until now, insurance has made billion-pound decisions using outdated tools. We're changing that. Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision, helping them move faster, act smarter, and take on more risk with confidence. Backed by a16z, Highland Europe, and Battery Ventures, we're scaling globally. We're already trusted by nearly 50 of the world's largest insurers, with zero churn and billions in premiums flowing through hx. What began as a single product in one market has evolved into a multi-product, multi-territory platform powering every stage of pricing and underwriting. AI is at the core of what we do. From building the world's first domain-specific AI peer programmer for insurance (think GitHub Copilot with a PhD in actuarial science) to shaping agentic workflows that reinvent how this industry operates. What makes hx different is the people who build it. Impact isn't tied to title or tenure. It's defined by the challenges you take on and the discipline you bring. Surrounded by peers who stretch you, you'll do the best, hardest work of your life in a company engineered to endure. If that sounds like you, join us in building what comes next. ## About the team Marketing at hx builds authority and demand in a niche, technically complex space. This isn't volume-driven marketing. It's deliberate, high-quality work where every output is expected to earn its place. This role sits in Corporate Marketing: brand, content, flagship events, PR and comms, design and multimedia, and owned media. We partner with teams across the business to produce a high volume of long-form and short-form content. The opportunity now is to turn that into a repeatable operation. The pipelines that take a podcast episode or a report and turn it into clips, articles, exec posts and social. You'll help build those pipelines, run them day to day, and make each cycle better than the last. It's an operations role rather than a strategy one. You'll be close to the editorial thinking and pick up plenty of it, but your job is the machinery that carries it. Check out our [Marketing & GTM Engineering Candidate Hub](https://www.hyperexponential.com/careers/hubs/marketing-gtm-engineering) for a behind the scenes look at the team you would be joining. ## What you'll be doing Map how hx's content actually gets made. The tools, the sequence, the hand-offs, and where it breaks. Keep that picture current as the operation changes around it. Run the production cycle across our content programmes (customer stories, the podcast, thought leadership and executive comms). Brief our agency partners, hold the quality bar on what comes back, and hit the publish dates. Take a growing share of that work in-house as you learn how it runs. Draft copy for new web pages and projects. We draft with Claude against a codified brand voice, so you're never starting from blank. Work with input from internal SMEs and run the loop between programme owners, designers and agency partners. Brief in, feedback consolidated, builds QA'd, pages live on the date agreed. Keep the hx thought leadership calendar operationally sound. Set the schedule, make the call on what runs when, chase the drafts, and cut existing long-form into the clips, posts and articles that feed our channels. Keep the operations behind our named-voice programme running. The scheduling, the queue, the approvals, the chasing. So the experts and execs who carry our thought leadership post on cadence without having to manage the process themselves. Build the templates, prompts and share packs the wider team publishes from. Good work shouldn't depend on you being available. Learn how we stay visible in AI-generated answers as well as search results. Work out how that content gets published and distributed across the blog and website. You'll start by running these cycles with support. Within a year we'd expect you to own them end to end and have a view on what we build next. ## What we're looking for - You'll need to take on ownership and responsibility from the start, whatever your level. We care more about how you work than how long you've worked, and we don't expect you to have done all of this before. - You've made and published something (a newsletter, a channel, a society page, client work) and found yourself more interested in how it got made than in the making. - You're organised in a way other people can see. You track what's outstanding, you follow up, and you flag problems early rather than absorbing them. - You use AI properly in your own work. Reusable prompts and templates that make a recurring task faster, not a tool you tried once. - You pick things up by using them rather than waiting to be trained. - Familiarity with a CMS, a scheduling tool, or a project tracker. - Bonus points if you've got work out of someone you couldn't instruct (an agency, a freelancer, a collaborator) by writing a clear ask and going back when it wasn't right. You're unlikely to thrive here if - You expect full product maturity, clear roadmaps, and well-defined processes before taking action - hx moves fast and requires comfort operating in ambiguity where products, priorities, and messaging are still evolving. - You focus primarily on flashy launch work or brand campaigns rather than the detail-oriented, outcomes-driven work of deepening adoption, engagement, and user understanding. - You struggle to prioritise or make trade-offs without perfect information, waiting for others to decide rather than using judgment to move work forward with the context available. If reading our [Culture Document](https://hx.wiki/) leaves you feeling neutral rather than energised, hx may not be the place where you'll do your best work. We're building something that asks for commitment and conviction, and we want you to feel excited by the opportunity to grow with us. ## Compensation At hx, we're committed to salary transparency. You'll always have clarity on pay early in the process. Our Talent Partner will share details with you during initial conversations. We're working towards publishing salary information for all roles globally. Because we're building at the intersection of technology/SaaS and insurance, our roles don't always map neatly onto traditional benchmarks. Our approach is to design compensation that's competitive in the market, fair across teams, and aligned with the impact our people make. Equity: We offer equity across all roles at hx, making it a significant component of total compensation. Your Talent Partner will be able to share more details about this. ## Benefits Β£5,000 training and conference budget for individual and group development. 25 days of holiday plus 8 bank holidays (33 days total). Company pension scheme via Penfold. Mental health support and therapy via [Spectrum.life](http://Spectrum.life). Individual wellbeing allowance via Juno. Private healthcare insurance through AXA. Income protection and Life Insurance. Cycle to Work Scheme. Additional perks Top-spec equipment (laptop, screens, adjustable desks, etc.). Regular remote and in-person hackathons, lunch and learns, socials, and game nights. Team breakfasts and lunches, snacks, drinks fridge, and a fun office at The Ministry. Exceptional opportunities for personal development and growth as we build something remarkable together. Interview process - Talent Screening - Hiring Manager Interview - Skills Assessment: a take-home exercise, followed by a review session - Values Interview - Meet the CEO - We offer! Our commitment to Diversity hxers are at the centre of everything we build. We know that progress depends on diverse perspectives, and we are committed to creating an environment where everyone can thrive, grow, and make an impact. We recognise there is always more to do, and we take responsibility for shaping a workplace that is not only diverse but genuinely inclusive. Diversity is not just the right thing to do. It's key to solving the complex challenges we choose to take on. By welcoming people from all backgrounds and experiences, we strengthen our ability to question assumptions, push boundaries, and design solutions that endure. If you're energised by complexity and motivated to grow, we encourage you to apply and join our global team. Next steps If this opportunity resonates with you, apply or share it with your connections. Our dedicated talent team reviews all applications and we promise to provide feedback regardless of the outcome. For more information about applying and to view other opportunities, visit our careers page. Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy. Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy. ## About hyperexponential ## Company Overview - **One-liner**: hyperexponential builds an AI-native pricing and underwriting platform for commercial Property & Casualty (P&C) insurers, transforming how they understand, price, and manage risk. - **Entity Type**: Private (Series B) - **Headquarters**: London, United Kingdom - **Founded**: 2017 - **Founders**: Amrit Santhirasenan (CEO) & Michael Johnson ## Core Business - **Primary industry**: Insurance Technology (InsurTech) / Enterprise Software / AI - **Target customers**: B2B, serving commercial P&C insurers, reinsurers, and Managing General Agents (MGAs), including large enterprises like Aviva. - **Mission statement**: "We believe every insurance decision should be powered by intelligence, not intuition." ## Products & Services - **hx Platform (The #1 pricing and underwriting platform for commercial P&C insurance)**: A comprehensive AI-powered SaaS platform that covers the entire underwriting lifecycle. - **Submission Triage**: Helps win more of the right risks by automating initial assessment. - **Pricing & Rating**: Enables confident pricing for each individual risk. - **Portfolio Intelligence**: Provides tools to steer a more profitable overall book of business. - **Decision Engine**: A smart, user-controlled logic engine for automating decisions. - **Agent AI**: An AI agent feature to further automate and augment underwriting tasks. - **Key Capabilities**: - **Enterprise Security**: SOC2 Type 2 and ISO 27001:2022 certified. - **Full Audit Trails & Governance**: Captures every decision, rule change, and model update for regulatory review. - **Open, Portable Architecture**: Provides structured access to all data, configuration, and code for transparency and portability. ## Market Standing - **Valuation/Market Cap**: Not publicly available. - **Key Metric**: - **Total Funding**: $91.0M (Series B: $73M in Jan 2024; Series A: $18M in Jun 2021). - **Annual Revenue**: $8.7M (per LinkedIn). - **Notable Investors/Partners**: - **Investors**: Andreessen Horowitz, Battery Ventures (led Series B), Highland Europe (led Series A). - **Customers**: Trusted by carriers processing over $60bn in GWP annually, including Aviva. - **Growth Signals**: - **Headcount**: 222 employees (+12.7% YoY). - **Customer Win**: Aviva built 20 different pricing models in just 9 months, cutting model build time by 75%. - **Job Posting Growth**: Yearly job posting trend is +77.8%. - **Global Reach**: Operates in 9 countries including the US, Poland, and Portugal. ## Competitive Advantages - **AI-Native Platform**: Unlike traditional workbenches that automate the past, hx is built for the future where AI and human expertise work together. - **Deep Industry Specialization**: Combines deep actuarial understanding with world-class engineering, creating a powerful moat in a complex, high-value industry. - **Proven Enterprise Adoption**: Trusted by some of the world's largest insurers (e.g., Aviva) for billion-dollar decisions, demonstrating strong product-market fit and scalability. - **Open & Transparent Architecture**: Offers full data and code portability, a key differentiator for risk-averse enterprise clients who fear vendor lock-in. ## Strategic Focus - **Product Expansion**: Continuing to build out its platform across the entire underwriting lifecycle (triage, pricing, portfolio optimization) and with new AI capabilities (Agent AI). - **Global Scaling**: Expanding its presence in the US market, as evidenced by a growing New York office and dedicated US leadership roles. - **Deepening AI Integration**: Investing heavily in AI research and engineering to maintain its technological lead in the insurance intelligence space. ## Why Work Here - **High Impact Work**: Employees directly contribute to solving billion-dollar questions in a complex industry. 95% of hxers say their work directly contributes to the mission. - **Strong Culture & Values**: The company emphasizes ownership, pushing boundaries, continuous growth, going deeper, and doing the right thing. - **Growth Opportunities**: High internal mobility with 35 internal moves and promotions in a single year. - **Engineering Excellence**: The tech team works with modern stacks (Rust, Kotlin, React, AI/ML) on challenging problems in a high-stakes domain. - **Work Policy**: Hybrid model for most roles (e.g., London, New York, Warsaw), with some remote options (e.g., UK Remote, Poland Remote). - **Positive Environment**: 200 peer recognitions shared in a single quarter, and a 55 Candidate Net Promoter Score (cNPS) indicates a strong, respectful culture. ## Sources 1. [hyperexponential.com](https://www.hyperexponential.com/) 2. [hyperexponential.com - About](https://www.hyperexponential.com/company/about) 3. [hyperexponential.com - Careers](https://www.hyperexponential.com/careers) 4. [linkedin.com - hyperexponential](https://uk.linkedin.com/company/hyperexponential) ## Other roles at hyperexponential - [Senior Security Engineer](https://feeny.ai/job/senior-security-engineer-hyperexponential-london-vc5wwcbwfk3f) β€” London, United Kingdom - [Head of Agentic Field Engineering](https://feeny.ai/job/head-of-agentic-field-engineering-hyperexponential-new-york-sfz3ech0nwxc) β€” New York, NY - [Revenue Operations Leader (Senior Director–VP)](https://feeny.ai/job/revenue-operations-leader-senior-director-vp-hyperexponential-new-york-7bh22wjpvvp1) β€” New York, NY - [Senior Model Developer (Client Education)](https://feeny.ai/job/senior-model-developer-client-education-hyperexponential-london-bgc0n7v6b4vj) β€” London, United Kingdom - [People Operations Associate (AI and Automation)](https://feeny.ai/job/people-operations-associate-ai-and-automation-hyperexponential-london-3kk8jrm9q0yy) β€” London, United Kingdom - [Technical Trainer](https://feeny.ai/job/technical-trainer-hyperexponential-london-gkh8gcm9pdws) β€” London, United Kingdom - [Director of Solutions Marketing](https://feeny.ai/job/director-of-solutions-marketing-hyperexponential-new-york-zy9s4kjjpzba) β€” New York, NY - [Product Marketing Manager](https://feeny.ai/job/product-marketing-manager-hyperexponential-london-yd1yh40nxj3y) β€” London, United Kingdom - [Senior Actuarial Solutions Engineer](https://feeny.ai/job/senior-actuarial-solutions-engineer-hyperexponential-new-york-re372jkveqrh) β€” New York, NY - [Solutions Architect - Pre Sales](https://feeny.ai/job/solutions-architect-pre-sales-hyperexponential-london-kx1wen93ygfh) β€” London, United Kingdom