---
title: 'Content & Social Media Manager at Conduit Health'
canonical: 'https://feeny.ai/job/content-social-media-manager-conduit-health-new-york-kgg7xw0qyr49'
type: 'job'
last_seen: '2026-11-03'
---

# Content & Social Media Manager at Conduit Health

- **Company:** Conduit Health
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-20
- **Last confirmed live:** 2026-11-03
- **Apply:** https://jobs.ashbyhq.com/conduit-health/dc9d317f-fed3-4a56-a54d-839dc08df396

## Job description

## About Conduit Health

Conduit Health is transforming one of the most outdated corners of post-acute care—getting essential medical equipment and supplies into patients' homes. We're the first vertically integrated, AI-powered platform to unite ordering, telehealth, prescriptions, insurance, and fulfillment into one seamless experience. In seconds, case managers and providers can say "yes" to patients who would otherwise wait weeks — while we handle every step behind the scenes.

## The Role

We are looking for a Content & Social Media Manager to own our social media channels and build the content engine that will help propel Conduit into the next stage of growth. The best fit for this role is someone who is hungry to be a true operator and build a function from the ground up. You'll work directly with senior leadership to help craft the Conduit story and be hands on keyboard executing on that vision. You're comfortable operating in a fast-paced and dynamic environment with shifting priorities. This role reports to the Head of Marketing. It's a hands-on individual contributor role today, with the resources you need to move fast – and a clear path to growing a team around you.

## What You'll Do

- Organic channel ownership: Meta, LinkedIn, Reddit & more. You'll build the roadmap, expand our presence, own the calendar, write the copy, and post the content.
- Build the content engine: Blog posts, newsletters, case studies, social posts (video, static & written), Influencer content, white papers, patient stories & more. You'll manage how to produce content that is SEO-minded & valuable to patients at scale, and decide what’s built in-house or resourced.
- Community management: Directly engage and manage our brand sentiment across Facebook groups, Reddit threads, LinkedIn posts, ads etc. You’ll partner closely with patient experience to connect patients with the right members of our team.
- Tell the story: Work with leadership and the founders to sharpen how we communicate what we're building to our audiences: patients & caregivers, partner organizations, health plans and more.
- Go where you’re needed: Because this role is at the center of crafting our story, you’ll be a valuable collaborator for things like influencer & affiliate marketing, one-pagers, collateral, FAQs and comms.
- Measure and adjust: You’ll define what success looks like, and use data to measure it.

## Who You Are

- Builder: You want to create a function and make decisions that matter. The blank page excites you.
- Native to the feed: You understand how these platforms actually work, and know how to leverage all the tools available to earn the right engagement.
- Clear & efficient writer: You’re a strong writer across a number of mediums, and you’re comfortable with fast turnarounds.
- Creator: You are excited about concepting, producing and publishing a high volume of content.
- AI-assisted: You understand the value of craft and human touch, and know how to leverage AI to improve your workflow and output.
- Thoughtful: You understand who our audience is and know how to meet them on their level. We are helping vulnerable people and their loved ones tackle serious challenges, not selling energy drinks.

## What You'll Bring

- 3+ years in social, content, or brand marketing — agency or in-house, startup experience a plus.
- Writing samples or a portfolio of your work.
- Hands-on experience managing organic social media accounts.
- Excitement around joining an early-stage, high-growth and high-impact organization that's building something transformative.

In your first 90 days you’ll:

- Launch a consistent presence on LinkedIn and Meta.
- Build the content playbook: calendar, voice guidelines, templates, review process.
- Publish our first SEO-driven guides and case studies.
- Show early movement against baseline in SEO, engagement, and audience growth.

## Our Values

- Excellence, Not Perfection: We set a high bar for our work and impact, but we don't get lost in endless polish for polish's sake. We focus on results that matter.
- Urgency, Not Chaos: We move fast because speed drives our advantage. We pair urgency with clarity to avoid noise and burnout.
- Systems, Not One-Offs: Every solution should eliminate the root cause so the problem never returns. Wins are good; scalable systems are better.
- Committed, Not Just Here: We show up engaged, proactive, and ready to go above and beyond. The outcomes you drive are what matter most.
- Crush Goals, Not Souls: We take our work seriously, but not ourselves. Be yourself, bring positivity, have fun, and laugh often.

## Compensation & Benefits

- Flexible hybrid work environment
- Unlimited PTO + company holidays
- Full medical, dental, and vision coverage
- Direct mentorship and growth opportunities
- Opportunity to help shape and scale operations at a fast-growing healthcare startup

## Equal Opportunity

Conduit Health is an equal-opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees.

## About Conduit Health

## Company Overview
- **One-liner**: Conduit Health makes it easy for Medicare and Medicaid patients to get essential home medical supplies fully covered by insurance, by integrating clinical evaluation, insurance authorization, and supply fulfillment into one seamless platform.
- **Entity Type**: Private (Series A)
- **Headquarters**: New York, New York, USA
- **Founded**: 2023
- **Founders**: Natan Wise (CEO) and Rocky Seftel (CPO)

## Core Business
- Primary industry/industries: Healthcare technology, Durable Medical Equipment (DME), Insurance navigation
- Target customers: B2C (Medicare and Medicaid patients and their caregivers) and B2B (MLTSS plans, home care agencies, discharge planning teams, skilled nursing facilities, case management organizations)
- Mission or purpose statement: To make it easier for patients to access what they're already entitled to — insurance-covered home medical supplies — so they can stay healthy and independent at home.

## Products & Services
- **Platform/Service**: A consumer-facing platform that connects patients with licensed clinicians over a quick phone or video call, verifies insurance eligibility, and handles all prescriptions and paperwork to deliver medical supplies directly to the patient's door with easy monthly re-ordering.
- **CareOS (Proprietary AI Engine)**: The Conduit Authorization and Reimbursement Engine, an agentic AI platform trained on 50,000+ patient interactions. It predicts coverage and automates payer workflows in real time to accelerate approvals and cut through insurance bottlenecks.
- **Product Catalog**: A wide range of DME including adult diapers, pull-ups, chux, liners, pads, transport chairs, rollators, walkers, manual wheelchairs, Hoyer lifts, and continuous glucose monitors (e.g., Dexcom G7, FreeStyle Libre 2+ and 3+).

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total Funding — $22 million (raised $17M Series A in March 2026, led by Drive Capital, with participation from XYZ Ventures, Twelve Below, Eniac Ventures, and others) [prnewswire.com](https://www.prnewswire.com/news-releases/conduit-health-raises-17-million-series-a-to-rebuild-the-path-to-insurance-covered-medical-supplies-302715481.html)
- **Notable Investors/Partners**: Drive Capital, XYZ Ventures, Twelve Below, Eniac Ventures, Diede van Lamoen [conduithealth.com](https://www.conduithealth.com/about)
- **Growth Signals**: Over 50,000 patients served since its public launch in late 2024. The company saw more patients in February 2026 than in the entire first half of 2025. Its payer network includes more than 100 health plans covering nearly 90 million lives. Product catalog has increased four times over since launch. [prnewswire.com](https://www.prnewswire.com/news-releases/conduit-health-raises-17-million-series-a-to-rebuild-the-path-to-insurance-covered-medical-supplies-302715481.html)

## Competitive Advantages
- **Vertically Integrated Model**: Conduit consolidates clinical evaluation, insurance authorization, and fulfillment under one roof, eliminating the administrative handoffs that typically delay access for weeks.
- **CareOS Moat**: A proprietary AI engine trained on 50,000+ cases that codifies hundreds of thousands of payer-specific rules. It gets stronger with every new case, creating a data network effect that is difficult to replicate.
- **Zero Cost to Patients**: Everything is fully covered by insurance — no out-of-pocket costs, no insurance forms, and no need to visit a doctor beforehand, dramatically lowering the barrier to access.
- **Consumer-First Approach**: Unlike traditional DME suppliers, Conduit is built for the patient experience, with a quick online intake, telehealth consults, and automated monthly resupply.

## Strategic Focus
- **Current Priorities**: Continue scaling the vertically-integrated model to serve the growing aging-at-home population. Expand the payer network and product catalog. Leverage CareOS to take on more denial risk and standardize workflows.
- **Future Vision**: Expand beyond DME into a broader range of insurance-covered services for home healthcare, including transportation to medical appointments, medically-tailored meals, and home modifications. [prnewswire.com](https://www.prnewswire.com/news-releases/conduit-health-raises-17-million-series-a-to-rebuild-the-path-to-insurance-covered-medical-supplies-302715481.html)

## Why Work Here
- **Culture Highlights**: Mission-driven team with genuine excitement for improving home healthcare. High-trust, autonomous environment where egos are left at the door. They move fast and have fun. [conduithealth.com](https://www.conduithealth.com/careers)
- **Remote/Hybrid Policy**: Hybrid model — collaborate in the NYC office 3 days a week, with flexibility to work remotely the rest of the time. [conduithealth.com](https://www.conduithealth.com/careers)
- **Notable Perks**: Competitive salary and equity, unlimited PTO, comprehensive medical/dental/vision coverage. [conduithealth.com](https://www.conduithealth.com/careers)
- **Engineering Culture**: Building a new system for healthcare at home. Opportunity to work on a cutting-edge agentic AI platform (CareOS) that directly impacts patient outcomes. Currently hiring across Engineering, Product, Operations, and Growth. [conduithealth.com](https://www.conduithealth.com/careers)

## Sources
1. [conduithealth.com](https://www.conduithealth.com/)
2. [conduithealth.com/about](https://www.conduithealth.com/about)
3. [conduithealth.com/careers](https://www.conduithealth.com/careers)
4. [prnewswire.com](https://www.prnewswire.com/news-releases/conduit-health-raises-17-million-series-a-to-rebuild-the-path-to-insurance-covered-medical-supplies-302715481.html)
5. [cbinsights.com](https://www.cbinsights.com/company/conduit-health)

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