--- title: 'Content Specialist at Kaseya Careers' canonical: 'https://feeny.ai/job/content-specialist-kaseya-careers-brentwood-mgd1016de1n0' type: 'job' last_seen: '2026-09-13' --- # Content Specialist at Kaseya Careers - **Company:** Kaseya Careers - **Location:** Brentwood, TN - **Work type:** remote - **Posted:** 2026-07-29 - **Last confirmed live:** 2026-09-13 - **Apply:** https://www.kaseya.com/careers/jobs/id/6112582004/?gh_jid=6112582004 ## Job description ## About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success. Backed by [Insight Partners](https://www.insightpartners.com/), a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide. Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe. We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in. At Kaseya, we don't just raise the bar. We build it. Content Specialist, MSP Success As an MSP Success content specialist, you will play a critical part in enabling MSP partners to grow revenue, improve go-to-market execution, and better leverage Kaseya solutions through high-quality content. Our team creates marketing collateral for MSP owners and marketing teams to acquire SMB customers, content to inform MSPs through the MSP Success website and instructional content through Success Peer. Depending on the content being created, the target audience will be either Kaseya MSP partners and prospects, or the SMBs that are the MSPs’ target audience. As a content specialist on the MSP Success Content Team, you will be responsible for developing and delivering content across multiple initiatives and formats. This position offers the opportunity to create content that directly impacts the growth and success of MSP partners. Success in this role is measured by timely and accurate delivery of content with minimal revisions necessary, content engagement metrics and overall quality of work. ## Responsibilities - Contribute original, high-quality, engagement-driven content from concept to delivery - Ensure consistent tone, style and messaging across each content type (e.g., MSP Success Digital, MSP Success Peer and MSP Success website) - Translate complex technical or service information into clear, engaging language for the target audience. - Review and refine SME-created content for grammar, readability, accuracy, SEO and AI optimization (AIO), and compliance with brand voice guidelines and standards, where applicable. - Use CMS and workflow tools (e.g., MSP Success Partner Portal, WordPress, Asana, and AI-assisted content tools like ChatGPT or Gemini) to manage multiple projects simultaneously and ensure timely delivery. - Stay informed on social media, AIO and SEO trends, and content performance insights to guide continuous improvement. - Collaborate internally with Strategy, Creative, Digital and Peer teams to ensure content aligns with visual and functional best practices. - Collaborate externally with MSP partners in the content creation process where applicable. Required Qualifications - 3+ years of experience in a content marketing role (ideally in a B2B environment) with experience creating various types of written content such as gated downloadable resources, blogs or long-form articles, webinar decks and scripts, social media and ad copy, and video scripts - BA/BS degree in marketing, advertising or communications or equivalent work experience - 2+ Written and verbal communication skills - 2+ Familiarity with AIO and SEO best practices ## Preferred qualifications to thrive in this role - Ability to multitask and take on multiple assignments simultaneously - Meticulous attention to detail - Excellent organizational and analytical skills - Experience creating partner-facing or enablement content - MSP or IT industry experience - Deep familiarity with cybersecurity/IT topics Additional information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law. ## About Kaseya Careers ## Company Overview - **One-liner**: Kaseya is a global provider of unified IT management and cybersecurity software, serving managed service providers (MSPs) and small to medium-sized businesses (SMBs). - **Entity Type**: Private (privately held) - **Headquarters**: Miami, Florida, USA - **Founded**: 2000 - **Founders**: Not publicly available ## Core Business - **Primary industries**: IT management, cybersecurity - **Target customers**: B2B – managed service providers (MSPs), small to medium-sized businesses (SMBs), and enterprise IT departments - **Mission**: “To empower you to simplify and transform IT and cybersecurity management with innovative platform solutions.” ([kaseya.com](https://www.kaseya.com/company/)) ## Products & Services - **Kaseya 365**: Unified platform combining IT management, security, backup, and automation tools for MSPs and IT teams. - **IT Glue**: IT documentation and knowledge management platform. - **RapidFire Tools**: Network assessment and reporting tools. - **Spanning Cloud Apps**: Backup and recovery for SaaS applications (Office 365, G Suite, Salesforce). - **ID Agent / Graphus**: Dark web monitoring and phishing protection. - **RocketCyber**: Managed detection and response (MDR) platform. - **TruMethods**: Business coaching and operational best practices for MSPs. - **Unitrends**: Backup and disaster recovery solutions. All are delivered as SaaS or on-premise software, with over 40 products total. ## Market Standing - **Valuation**: Not publicly disclosed (private company) - **Key Metrics**: - Over 40,000 customers ([kaseya.com](https://www.kaseya.com/company/)) - Over 500,000 IT professionals use Kaseya products - 300 million devices managed globally - ~5,000 employees (as of 2025, per Built In) - **Notable Investors/Partners**: Not publicly listed in provided sources; company is privately held (backed by private equity). - **Growth Signals**: - Offices in more than 21 countries, with expansion in Bengaluru, Dublin, and other hubs. - Recognized as a “Great Place to Work” ([kaseya.com](https://www.kaseya.com/careers/)). - Continues to add products and acquire complementary technologies. ## Competitive Advantages - **Broad platform**: Over 40 integrated products covering IT management, security, backup, and documentation – a single-vendor solution for MSPs. - **Partner-first approach**: “Partner First Pledge” program shares risk with MSPs, building strong loyalty. - **Scale and reach**: Serving 40,000+ customers across 20+ countries with a large partner ecosystem. - **Innovation track record**: First-to-market with remote monitoring and management (RMM) in 2000, now a leader in unified IT and security. ## Strategic Focus - Accelerate adoption of the Kaseya 365 unified platform. - Expand cybersecurity capabilities (MDR, phishing, dark web monitoring). - Grow international presence, especially in India, Ireland, and Australia. - Hire aggressively across engineering, sales, customer success, and corporate functions to support rapid growth. ## Why Work Here - **Culture**: Described as “human-centered” and “culture-centered,” with a strong emphasis on growth and collaboration. The company often uses the “rocketship” metaphor to signal momentum. - **Work environment**: Hybrid and in-office options depending on role and location. Many roles are remote; some offices (Miami, Bangalore, Dublin) are in-office or hybrid. Built In lists both on-site and remote positions. - **Career development**: Structured interview process, take-home assessments for tech roles, and a software sales development program for career switchers. - **Global presence**: Opportunities to work in over 20 countries, with hubs in Miami, Dublin, Bangalore, Sydney, Vancouver, and more. - **Recognition**: Certified “Great Place to Work”; noted for positive workplace culture. ## Sources 1. [kaseya.com – Careers](https://www.kaseya.com/careers/) 2. [kaseya.com – About Kaseya](https://www.kaseya.com/company/) 3. 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