---
title: 'Contract: Deal Support Coordinator at Newsela'
canonical: 'https://feeny.ai/job/contract-deal-support-coordinator-newsela-argentina-brazil-chile-colombia-costa-1c57jpdcdv11'
type: 'job'
last_seen: '2026-10-14'
---

# Contract: Deal Support Coordinator at Newsela

- **Company:** Newsela
- **Location:** Argentina / Brazil / Chile / Colombia / Costa Rica
- **Work type:** remote
- **Posted:** 2026-10-06
- **Last confirmed live:** 2026-10-14
- **Apply:** https://job-boards.greenhouse.io/newsela/jobs/8243563

## Job description

Reporting to the Team Lead, Deal Desk, the Deal Support Coordinator role focuses on transactional deal support and administrative tasks that help our sales team close business efficiently. If you enjoy data accuracy, policy and process, working with systems, and supporting a fast-moving sales environment, this is a great entry point into Sales Operations.

Responsibilities:

- Review and verify incoming deals for accuracy; confirm transactions adhere to revenue recognition policies and operational guidelines to close opportunities efficiently and correctly.
- Ensure approvals for non-standard deals have been properly documented, raised to the right approval levels, and resolved within set timeframes.
- Handle contract amendments (e.g., billing address changes, term extensions, product swaps) by preparing required documentation and routing approvals as needed.
- Maintain data integrity in Salesforce CPQ by identifying and correcting quote or contract discrepancies.
- Enter and update deal data points accurately in Salesforce and related systems that drive org-wide KPIs.
- Monitor our internal Slack deal support hotline channel and route requests appropriately.
- Become a subject matter expert for our customer-facing teams by answering transactional questions and supporting their deals input (e.g., quote status, required approvals).
- Consistently meet defined SLAs and service standards to support timely and accurate bookings and resolutions.
- Provide general administrative support to the Deal Desk team.

Experience:

- Bachelor’s degree or equivalent experience preferred.
- 1+ year experience in data entry, sales support, customer service, or operations.
- Familiarity with Salesforce, Google Workspace, Microsoft Suite and Adobe tools a plus.
- Strong attention to detail, accuracy, and consistency in work.
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
- Strong communicator in English at a professional level (written and verbal)
- Proactive, collaborative, and eager to learn sales operations processes.

Additional Requirements:

- Hours: 8 hours a day Monday - Friday between 8:00am - 8:00pm (Eastern Standard Time - US) - We are flexible on start time as long as you can do 8 hours a day between these times. Please note that interviews will take place between these times as well.
- Candidates must have access to and be willing to use their personal computer or laptop for this role. The device must be a Mac (Apple) product.

Additional Role Details:

- This contract position is paid a monthly rate (USD).
- This person must be located in one of the following countries: Argentina; Brazil; Chile; Colombia; Costa Rica.
- Please note that given the nature of the position, this role will not be eligible to participate in company-sponsored benefits.
- The contract is estimated to last 12 months with the potential for extension, though an extension is not guaranteed.

All offers of employment are contingent upon the successful completion of a background check as part of our pre-employment process.

Why you’ll love working at Newsela:

- Work From Home: We are a fully remote company!
- Make A Difference: No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers!

About Newsela:

Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. We deliver integrated, AI-powered solutions designed to unlock student engagement, empower teachers, and drive meaningful learning outcomes. Our suite of products supports knowledge and skill development, writing practice, daily instruction, assessment, and data-informed decision-making across K–12 classrooms. Grounded in learning science research, Newsela’s solutions integrate content, assessment, and analytics to help educators track progress, understand student outcomes, and deliver high-impact instruction that supports every learner.

#LI-Remote

## About Newsela

## Company Overview
- **One-liner**: Newsela is an education technology company that provides a content and assessment platform with differentiated, standards-aligned instructional resources for K-12 schools.
- **Entity Type**: Private (Series D funding)
- **Headquarters**: New York, United States
- **Founded**: 2013
- **Founders**: Matthew Gross and Dan Cogan-Drew

## Core Business
- **Primary industry**: Education technology (E-Learning Providers)
- **Target customers**: B2B (U.S. K-12 school districts); teachers and administrators are primary users; also serves individual teachers (freemium model).
- **Mission or purpose statement**: "Meaningful classroom learning for every student."

## Products & Services
- **[Newsela ELA](https://newsela.com/)**: Differentiated fiction and nonfiction texts, novel studies, and curriculum complements to support knowledge-rich literacy instruction. (SaaS)
- **[Newsela Social Studies](https://newsela.com/)**: Primary sources, biographies, current events, and interactive multimedia to support critical thinking and diverse perspectives. (SaaS)
- **[Newsela Science](https://newsela.com/)**: Engaging videos, standards-aligned texts, lessons, and activities to support real-world science connections. (SaaS)
- **[Formative by Newsela](https://newsela.com/)**: A real-time instruction and assessment platform that unifies district assessments and delivers standards-aligned insights for administrators and teachers. (SaaS, acquired in 2023)
- **[Newsela Writing / Luna AI](https://newsela.com/)**: AI-powered, rubric-aligned writing feedback delivered in real time to support writing practice across the curriculum. (AI tool)
- **Schoolytics** (acquired): Student data unification platform providing role-based dashboards and actionable insights. (SaaS)
- **Generation Genius** (acquired February 2025): Science and math video content for K-8.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company). Total funding of $172.2M as of 2021.
- **Key Metric**: Annual revenue of $50M (source: LinkedIn company data). Over 25 million users (students and teachers) and used in ~90% of U.S. K-12 schools.
- **Notable Investors/Partners**: TCV (lead Series C & D), Franklin Templeton (lead Series D), Kleiner Perkins (lead Series B), Owl Ventures (lead Series A), NewSchools Venture Fund & Kapor Capital (Seed).
- **Growth Signals**: 12.6% year-over-year headcount growth (to 386 employees); continuous product expansion via acquisitions (Formative, Schoolytics, Generation Genius); launch of Luna AI; 2025 CODiE Awards (Winner for Newsela Writing, Finalist for ELA and Social Studies).

## Competitive Advantages
- **Differentiated content at scale**: Library of 18,000+ texts and videos from 175+ content providers, available at five reading levels – enabling personalized learning without compromising standards alignment.
- **Entrenched in U.S. schools**: 90% of K-12 schools use Newsela, creating a strong network effect and switching costs.
- **Comprehensive product suite**: Covers ELA, social studies, science, formative assessment, and data analytics under one roof, reducing tool fragmentation for districts.
- **AI-powered tools**: Luna AI provides real-time writing feedback, saving teachers time while differentiating instruction.
- **Research-backed efficacy**: ESSA Tier II studies show product accelerates learning in ELA and social studies.

## Strategic Focus
- **Expansion of AI capabilities**: Deeper integration of Luna AI across the product portfolio to automate lesson planning, activity design, and text differentiation.
- **Product integration**: Unifying acquired companies (Formative, Schoolytics, Generation Genius) into a seamless platform for districts.
- **Market penetration**: Growing international presence (currently operating in 13 countries) and deepening relationships with large school districts.
- **Supplemental curriculum leadership**: Positioning Newsela as the go-to source for engaging, standards-aligned supplemental materials across core subjects.

## Why Work Here
- **Fully remote**: Newsela is a fully remote team across the United States with some roles in Latin America.
- **Culture and mission**: Emphasis on work that makes a tangible impact on K-12 education – "inspire a generation of learners, support and empower teachers."
- **Benefits**: Unlimited time off, generous family leave (maternity, paternity, adoption), wellness resources (mind & body discounts, access to world-class medical experts including pet coverage), and learning stipends.
- **Engineering/Product culture**: Open roles for data engineers, analytics engineers, site reliability engineers, and product managers. The company values creative, passionate employees "with quick minds and warm hearts."
- **Growth opportunities**: 30 active job postings across sales, customer success, product, and technology; 12.6% annual headcount growth indicates a scaling organization.

## Sources
1. [newsela.com/careers](https://newsela.com/careers)
2. [newsela.com/company](https://newsela.com/company)
3. [job-boards.greenhouse.io/newsela](http://job-boards.greenhouse.io/newsela)
4. [linkedin.com/company/newsela](https://www.linkedin.com/company/newsela)
5. [newsela.com](https://newsela.com/)

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