--- title: '(Contract Role - 6 Months) Fundraising Implementation Specialist - Keela, Raisely at Velora' canonical: 'https://feeny.ai/job/contract-role-6-months-fundraising-implementation-specialist-keela-raisely-9tyncmzbcbsx' type: 'job' last_seen: '2026-09-12' --- # (Contract Role - 6 Months) Fundraising Implementation Specialist - Keela, Raisely at Velora - **Company:** Velora - **Location:** Usa and, Canada - **Work type:** remote - **Posted:** 2026-07-01 - **Last confirmed live:** 2026-09-12 - **Apply:** https://job-boards.greenhouse.io/velora/jobs/4301491009 ## Job description About Velora: 📍check out our company website: [joinvelora.com](http://joinvelora.com) Our product websites: - [keela.co](http://keela.co) - [raisely.com](http://raisely.com) - [aplos.com](http://aplos.com) We’re excited to share that Aplos, Raisely, and Keela have come together to form one unified company, Velora, with a shared mission: to help nonprofit organizations thrive. While we continue to offer the products you know and love, we now operate as one team, dedicated to making nonprofit work easier, more impactful, and more sustainable. Together, our combined expertise spans fundraising, donor management, financial tracking, and communications—offering a powerful suite of tools designed to reduce complexity so nonprofits can focus on what matters most: making a difference. We’re one company with 3 products all servicing customers in the impact space. Working at Velora means that you have the opportunity to build one or across all our products. We have a combination of merged teams and also teams dedicated to one specific product and you can find details about the work through our job descriptions under the “about the role” section. About the role: Location: - US: CA, CO, GA, FL, ID, MD, MA, MN, NC, NV, OR, SC, TN, TX, VA, WA (California, Colorado, Georgia, Florida, Idaho, Maryland, Massachusetts, Minnesota, North Carolina, Nevada, Oregon, South Carolina, Tennessee, Texas, Virginia, Washington) - Canada Provinces: British Columbia, Ontario, Alberta only In this role, you will be responsible for delivering fundraising-focused implementation services across both Keela and Raisely. As an integral member of the Implementation team, you’ll support customers through all stages of their journey whether you’re: - onboarding a new customer into Keela (CRM/donor management) and/or Raisely (fundraising), - launching a new donation form or campaign, - migrating and validating donor contact data, - migrating and validating donations and fundraising data, - providing fundraising strategy-enabled configuration, training, and consulting to ensure customers go live successfully. You’ll build trusted relationships with customers and help them adopt best practices in fundraising operations, online giving, and donor stewardship. You’ll also partner closely with Customer Success, Sales, and Product to share feedback and improve the customer experience. This role is an excellent opportunity to launch yourself into Customer Experience and/or the technology industry while developing deep expertise in nonprofit fundraising workflows. What will you be doing (your role)? - Work with multiple customers (40+) simultaneously to successfully manage and implement new clients and their data across Keela and Raisely. - Develop deep product knowledge of Keela and Raisely, including staying current on new features, enhancements, and fundraising best practices. - Lead end-to-end fundraising implementations, including: - donation form setup and optimization, - campaign configuration, - peer-to-peer and event fundraising setup (as applicable), - payment processor support and troubleshooting (as applicable), - integrations and workflow setup (as applicable within supported tools/processes). - Manipulate and transform data sets according to established best practices to improve customer data quality and organization (e.g., contacts, donations, campaigns, custom fields). - Provide fundraising and donor management expertise to customers through consultative setup, calls, and email follow-up — translating goals into practical system configuration. - Deliver strong project management, consulting, communication, and leadership skills by managing expectations and delivering high-quality solutions on-time, and within scope. - Act as a liaison between customers and product teams, conveying fundraising-specific feedback and pain points to improve platform functionality and user experience across Keela and Raisely. - Practice teamwork and collaboration across Services, Customer Success, and Sales to coordinate project execution and ensure a smooth handoff/ongoing success. What we’re looking for (requirements): We believe that no one meets 100% of the listed qualifications. We are less concerned about whether you’ve done everything on a laundry list of specific things and more interested in cultivating a pool of candidates who want to join a connected, mission-driven, hard-working team of practitioners driven by creativity, curiosity, and a goal to change the world. If you feel like you meet most of the following, we encourage you to apply. - 2+ years of experience in software implementation, project management, customer engagement, and/or fundraising operations. - Experience supporting or implementing fundraising tools (donation forms, campaigns, CRMs) is strongly preferred. - Proficient in Excel, with mastery of data manipulation and analysis to ensure accurate imports, exports, and reporting. - Outstanding customer service skills with a strong desire to create value, solve problems, and delight customers. - Tech savvy and passionate about learning and managing multiple software tools at once. - Highly organized and self-motivated, capable of working independently to meet deadlines and deliver exceptional results. - Demonstrated experience providing technical and customer support through email and calls, with a strong ability to troubleshoot and resolve issues effectively. - Familiarity with Google Suite, Slack, and Salesforce is a bonus. - Friendly, approachable demeanor and enthusiasm for learning and staying updated on fundraising trends, platform best practices, and customer needs. - Excellent written and verbal communication skills. - Excellent organizational skills with the ability to multitask. - Quick learner and proactive problem-solver. - A collaborative team player. Why work with us? If you need more convincing, here’s the rest of it: - 💵 Salary – The pay range for this role is $25 - $30 hourly. Your base salary compensation will be determined based on factors such as skills, education, experience, and geographic location. - 🏝️ Paid Time Off - Canada: Everyone gets 4 weeks paid leave plus 11 days of public holidays, as well as an ‘end of year shutdown’ which is an extra 2 week company holiday. Plus, you are entitled to generous paid sick leave. - US: US employees are eligible for open or paid discretionary time off (take time when you need it), plus 11 days of public holidays, as well as an ‘end of year shutdown’ which is an extra 2 week company holiday. Plus, you are entitled to generous paid sick leave. - 🌴 Work remotely – We’re a remote-first company - live and work wherever you’re happiest. - 🤷 Training – We’ll support you when you want to learn new skills or pay for conference or course tickets. - ❤️ Health Coverage & Retirement- - Canada & US: We offer robust medical, dental, vision, disability and life insurance coverages and have a 4% match on Retirement. If you have any questions or require accommodations in the interview process, please reach out to recruitment@joinvelora.com. Aplos, Keela and Raisely’s Commitment to Equal-Employment, Diversity, Inclusion, and Equity We know with diversity comes strength. Aplos, Raisely and Keela provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you have any questions or require accommodations in the interview process, please reach out to recruitment@joinvelora.com. Velora's Commitment to Equal-Employment, Diversity, Inclusion, and Equity We know with diversity comes strength. Aplos, Raisely and Keela provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ## About Velora ## Company Overview - **One-liner**: Velora provides a unified operations platform for nonprofits, combining fund accounting, CRM, and fundraising tools to simplify financial management, donor relationships, and campaign execution. - **Entity Type**: Private (funding stage not publicly disclosed) - **Headquarters**: Not publicly available (remote-first company with hiring in the United States, Canada, and Australia) - **Founded**: 2024 (formed through the merger of Aplos, Keela, and Raisely) - **Founders**: Not publicly available as a unified entity; the company was formed by combining three existing nonprofit software companies ## Core Business - **Primary industry/industries**: Nonprofit technology (SaaS), Fund Accounting, Donor Management, Fundraising - **Target customers**: Nonprofit organizations of all sizes (B2B, serving over 15,000 nonprofits worldwide) - **Mission or purpose statement**: To help nonprofit organizations thrive by simplifying nonprofit operations, making work easier, more impactful, and more sustainable [joinvelora.com](https://www.joinvelora.com/) ## Products & Services - **Velora Fund Accounting (built on Aplos)**: Fund and grant tracking software designed for nonprofits, with restricted fund management, program tracking, budgeting, and board-ready reporting. [joinvelora.com](https://www.joinvelora.com/) - **Velora CRM (built on Keela)**: Donor management system with donor profiles, gift history, segmentation, automated donor journeys, and relationship tracking. [joinvelora.com](https://www.joinvelora.com/) - **Velora Fundraising (built on Raisely)**: Fundraising platform with donation forms, peer-to-peer campaigns, events, appeals, recurring giving, and automated receipts and thank-yous. [joinvelora.com](https://www.joinvelora.com/) - **Proactive Intelligence (Coming Soon)**: A system that monitors nonprofit operations and flags issues before they become problems, enabling proactive action. [joinvelora.com](https://www.joinvelora.com/) ## Market Standing - **Valuation**: Not publicly disclosed - **Key Metric**: Over $9 billion raised through their tools; serving 15,000+ nonprofits; supporting 10.5 million unique donors [joinvelora.com](https://www.joinvelora.com/) - **Notable Investors/Partners**: Not publicly disclosed - **Growth Signals**: Formed through the merger of three established nonprofit software companies (Aplos, Keela, Raisely) into a unified platform; growing team with multiple open roles across engineering, product, sales, and customer experience [greenhouse.io](https://job-boards.greenhouse.io/velora) ## Competitive Advantages - **Unified platform**: One integrated system combining fund accounting, CRM, and fundraising—reducing complexity for nonprofits that previously needed separate tools - **Data synchronization**: Transaction data flows automatically between products, eliminating manual exports and reconciliation - **Proven track record**: Built on three established products already trusted by over 15,000 nonprofits - **Nonprofit-specific design**: Purpose-built for nonprofit operations rather than adapted from for-profit software ## Strategic Focus - **Integration & unification**: Continuing to bring together the three legacy products into a seamless, connected platform - **Proactive intelligence**: Developing AI-driven monitoring and alerting to help nonprofits identify issues early - **Global expansion**: Hiring talent across the United States, Canada, and Australia with a remote-first approach - **Customer experience**: Emphasis on supporting the unique needs of nonprofit organizations and their missions ## Why Work Here - **Remote-first culture**: Velora embraces a remote-first work environment, trusting employees to manage their time and productivity [joinvelora.com/careers](https://www.joinvelora.com/careers) - **Global talent pool**: Hires exclusively in specific regions in the United States, Canada, and Australia - **Generous benefits**: 100% employer-matched 401k/RRSP up to 4% (vested day 1), robust health coverage (medical, dental, vision, life) at generous premiums for employees and dependents, free EAP and mental health resources - **Time off**: Discretionary/unlimited time off for US employees; 4 weeks paid time off for Canadian and Australian employees; 11 paid holidays per year; paid end-of-year shutdown from Christmas to New Year - **Parental leave**: 12 weeks of 100% base pay top-up for new parents (effective day 1) in the US, Canada, and Australia - **Learning & development**: Dedicated budget available to all employees for learning expenses - **Volunteer time off**: 2 days (16 hours) of paid time off per year for volunteering - **Mission-driven work**: Opportunity to build products that help nonprofits make a difference in the world - **Cross-product impact**: Employees can work across one or all three product lines (fund accounting, CRM, fundraising) [greenhouse.io](https://job-boards.greenhouse.io/velora) ## Sources 1. [joinvelora.com](https://www.joinvelora.com/) 2. [joinvelora.com/careers](https://www.joinvelora.com/careers) 3. [joinvelora.com/about-us](https://www.joinvelora.com/about-us) 4. [greenhouse.io](https://job-boards.greenhouse.io/velora) 5. [linkedin.com/company/getvelora](https://www.linkedin.com/company/getvelora) ## Other roles at Velora - [Partner Sales Manager](https://feeny.ai/job/partner-sales-manager-velora-united-states-yqytg851cr34) — United States - [Bookkeeping Specialist](https://feeny.ai/job/bookkeeping-specialist-velora-usa-and-2cfvf906f08s) — Usa and, Canada