---
title: 'Contracts Analyst at PointClickCare'
canonical: 'https://feeny.ai/job/contracts-analyst-pointclickcare-toronto-wegnz8g6v73h'
type: 'job'
last_seen: '2026-09-07'
---

# Contracts Analyst at PointClickCare

- **Company:** PointClickCare
- **Location:** Toronto, Canada
- **Compensation:** $58k–$65k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-06-23
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/pointclickcare/9c6205d9-6ff7-4ffe-9998-068bcc49c587

## Job description

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

**Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

Key Responsibilities: Contract Review and Quality Control: Conduct thorough reviews of contract documents to ensure accuracy, completeness, and compliance with Legal Department standards prior to obtaining signatures. Apply sound judgment to identify issues, inconsistencies, missing information, and deviations from approved templates, playbooks, policies, or process requirements.

Capacity Management and Precision: Proven ability to sustained, high-volume contract review workloads without compromising accuracy, data integrity, or review quality. Maintain focus, discipline, and consistency while managing multiple contracts, urgent requests, and competing priorities simultaneously.

Data Entry and Record Management: Accurately input contract details into the contract lifecycle management (CLM) and Customer Relationship Management (CRM) platforms, ensuring all relevant data fields are complete, accurate, and properly categorized. Demonstrate strong ownership of data quality, including the ability to identify gaps, correct errors, and escalate issues promptly.

Database Maintenance and Updates: Maintain and update the CLM database, ensuring all information is current and aligned with executed agreements. Support ongoing improvements to contract intake, tracking, metadata standards, workflow efficiency, and reporting accuracy.

Validation and Reporting of Contractual Data: Regularly validate key information within existing agreements, generating reports and analyzing data to support organizational objectives and ensure data consistency. Use CLM, CRM, reporting tools, spreadsheets, and AI-enabled tools, where appropriate and approved, to support faster review, structured analysis, trend identification, and operational insights.

Identify and Flag Discrepancies: Detect and report discrepancies, incomplete information, or other issues within contracts to the relevant team members for resolution. Exercise curiosity and persistence in resolving inconsistencies, understanding root causes, and helping prevent recurring errors.

Collaboration with Legal and Compliance Teams: Work closely with legal, compliance, and other relevant teams to clarify contract terms, resolve issues, and ensure alignment with regulatory and policy requirements. Communicate clearly, professionally, and with appropriate urgency when coordinating across teams.

Documentation and Record-Keeping: Maintain organized records of all reviewed contracts, amendments, and correspondence, supporting an accessible and well-maintained archive of contract documentation. Ensure documentation is complete, searchable, audit-ready, and aligned with internal retention, approval, and governance requirements.

Technology, AI, and Process Improvement: Use technology effectively to improve speed, accuracy, consistency, and visibility across contract operations. Demonstrate AI fluency, including the ability to use approved AI tools responsibly for contract summarization, issue spotting, data extraction, workflow support, quality checks, and process improvement, while maintaining confidentiality, accuracy, and appropriate human review.

Execution and Results Orientation: Take ownership of assigned work, follow through on commitments, meet deadlines, and demonstrate the discipline and persistence required to deliver high-quality results in a demanding, high-volume environment.

Your Key Strengths:

Attention to Detail: Ability to meticulously review contracts for accuracy, completeness, and compliance with internal standards, ensuring high-quality, accurate documentation before processing.

Data Entry Proficiency: Skilled in accurately entering high volumes of data into contract management and CRM systems, with a focus on maintaining data integrity. Able to work efficiently at scale while preserving precision and consistency.

Contract Analysis: Competence in interpreting contractual terms and conditions, identifying key information for reporting and validation, and recognizing inconsistencies or ambiguities. Demonstrates curiosity, judgment, and the ability to learn contract concepts quickly.

Knowledge of Contract Management Tools: Familiarity with CLM systems and CRM software, with the ability to navigate and utilize these tools effectively. Strong overall technology aptitude, including comfort learning new systems, using advanced search and reporting functionality, working with spreadsheets, and leveraging approved AI-enabled tools to improve contract operations.

AI Fluency and Responsible Use: Ability to use AI tools thoughtfully and responsibly to increase efficiency, improve quality control, extract and organize information, identify potential issues, and support reporting and analysis. Understands that AI output must be verified and that confidentiality, privilege, privacy, and company policy requirements must be followed at all times.

Reporting and Data Validation: Proficiency in generating reports, analyzing contractual data, and validating information in agreements to support accurate and timely reporting. Able to identify patterns, anomalies, and opportunities for process improvement.

Organizational Skills: Capability to manage and prioritize a high volume of contracts and associated tasks, maintaining an organized workflow to meet deadlines. Able to manage multiple priorities simultaneously, adjust quickly to changing business needs, and maintain accountability under pressure.

Work Ethic and Discipline: Hard-working, reliable, self-motivated, and disciplined, with a strong desire to learn, improve, and deliver measurable results.

Learning Agility: Quick learner with the curiosity and initiative to understand contract processes, business context, systems, policies, and stakeholder needs.

Communication and Collaboration: Strong written and verbal communication skills to effectively liaise with internal stakeholders, clarify contract details, and support the contract management process. Able to communicate issues clearly, escalate appropriately, and work constructively with Legal, Sales, Finance, Compliance, and Operations teams.

Education: College level education required. Paralegal, law clerk or similar experience and education is a bonus. Experience with contract operations, CLM systems, CRM platforms, data validation, reporting, legal operations, or technology-enabled contracting processes is strongly preferred.

## About PointClickCare

## Company Overview
- **One-liner**: PointClickCare provides a cloud-based electronic health record (EHR) and care collaboration platform for senior living, skilled nursing, and post-acute care providers, serving as North America’s #1 senior care EHR.
- **Entity Type**: Private (Late Stage)
- **Headquarters**: Mississauga, Ontario, Canada
- **Founded**: 2000
- **Founders**: Mike Wessinger and Dave Wessinger

## Core Business
- **Primary industry**: Healthcare IT – specifically electronic health records (EHR), care coordination, and value-based care solutions for long-term and post-acute care (LTPAC) and senior living.
- **Target customers**: B2B – skilled nursing facilities, assisted living communities, continuing care retirement communities, acute care hospitals, health plans, and other post-acute providers.
- **Mission / Purpose**: To make healthcare more connected, efficient, and insight-driven by transforming how care is planned, delivered, and paid for – ultimately improving outcomes for millions of patients.

## Products & Services
- **PointClickCare EHR**: Industry-leading, integrated electronic health record for senior living and long-term care, with purpose-built workflows for move-in, service delivery, billing, and clinical documentation.
- **AI-Informed Healthcare**: Proprietary AI model trained on the largest LTPAC dataset in North America to identify high-risk patients, reduce readmissions, and streamline care coordination using predictive, chart-level insights.
- **Intelligent Transitions**: Tools that use billions of patient data points to provide care teams with proactive, actionable insights for optimizing patient transitions across acute and post-acute settings.
- **Reimbursable Outcomes**: Advanced analytics that connect clinical outcomes to reimbursement, helping providers and payers improve quality scores, meet value-based care goals, and navigate financial complexities.
- **PointClickCare Marketplace**: An ecosystem of 400+ integrated third-party partners that allows organizations to customize and extend their care platform.

*Each product is a SaaS offering, delivered as part of a unified cloud platform.*

## Market Standing
- **Valuation**: $4 billion as of the latest reported round ([Tracxn](https://tracxn.com/d/companies/pointclickcare/__HQJYcaarZQgBhkk16un5Vwr98WSt4aEIr6x0wRz22YY))
- **Total Funding**: $283 million raised across 5 rounds; notable investors include **Dragoneer Investment Group** and **Hellman & Friedman** ([Tracxn](https://tracxn.com/d/companies/pointclickcare/__HQJYcaarZQgBhkk16un5Vwr98WSt4aEIr6x0wRz22YY))
- **Key Metric**: Trusted by more than **30,000 provider organizations**; serves every major US health plan; network accounts for **700M+ total patient visits**; **#1 senior care EHR in North America** ([PointClickCare](https://pointclickcare.com/company/about-us/))
- **Growth Signals**:
  - Acquired three companies in recent years: **American HealthTech** (2024), **Patient Pattern** (2023), and **Audacious Inquiry** (2022) to expand capabilities in AI, health data exchange, and revenue cycle management ([Tracxn](https://tracxn.com/d/companies/pointclickcare/__HQJYcaarZQgBhkk16un5Vwr98WSt4aEIr6x0wRz22YY))
  - Recognized as a **Forbes top 100 private cloud company** ([PointClickCare](https://pointclickcare.com/company/about-us/))
  - Employee count of **1,500** as of March 2025 ([Tracxn](https://tracxn.com/d/companies/pointclickcare/__HQJYcaarZQgBhkk16un5Vwr98WSt4aEIr6x0wRz22YY))
- **Annual Revenue**: Not publicly available (private company).

## Competitive Advantages
- **Largest LTPAC dataset in North America** – Powers a proprietary AI model that delivers predictive, chart-level insights unmatched by competitors.
- **Network effects** – A vast, integrated ecosystem of 400+ partners and connections to every major US health plan creates high switching costs and deep data interoperability.
- **20+ years of founder-led innovation** (independent since 2000), with deep domain expertise in senior care and post-acute value-based care.
- **#1 senior care EHR** brand recognition and trust among 30,000+ provider organizations.

## Strategic Focus
- **Value-based care enablement**: Helping providers and payers improve outcomes while navigating value-based reimbursement models through analytics and intelligent transitions.
- **AI-first innovation**: Expanding the use of proprietary AI to reduce clinician administrative burden, identify high-risk patients, and optimize care coordination.
- **Platform expansion**: Growing the marketplace and integration ecosystem to become the operating system for the entire LTPAC continuum.
- **Continued M&A**: Pursuing strategic acquisitions to broaden functionality (clinical AI, revenue cycle, health data exchange) and geographic footprint.

## Why Work Here
- **Culture & Inclusion**: Emphasizes a culture of belonging through an **Allyship & Inclusion Community** and values diverse backgrounds and perspectives ([Life at PointClickCare](https://pointclickcare.com/life-at-pointclickcare/))
- **Work Flexibility**: Offers **flex work and time off** with a hybrid model to support work-life balance ([Life at PointClickCare](https://pointclickcare.com/life-at-pointclickcare/))
- **Learning & Growth**: Provides continuous learning opportunities and career development resources, including internship and co-op programs for students ([Life at PointClickCare](https://pointclickcare.com/life-at-pointclickcare/))
- **Competitive Benefits**: Competitive compensation, incentives, recognition programs, and rewards ([Life at PointClickCare](https://pointclickcare.com/life-at-pointclickcare/))
- **Impactful Mission**: Work on technology that directly improves the quality of care for millions of seniors and patients across North America.
- **Headcount**: 1,500 employees as of March 2025, indicating a scaling organization with room for career growth.

## Sources
1. [PointClickCare About Us](https://pointclickcare.com/company/about-us/)
2. [Life at PointClickCare](https://pointclickcare.com/life-at-pointclickcare/)
3. [PointClickCare Careers on Lever](https://jobs.lever.co/pointclickcare)
4. [Tracxn Company Profile](https://tracxn.com/d/companies/pointclickcare/__HQJYcaarZQgBhkk16un5Vwr98WSt4aEIr6x0wRz22YY)
5. [PointClickCare Main Site](https://pointclickcare.com/)

## Other roles at PointClickCare

- [Sr. Accounts Receivable Specialist (1 year contract)](https://feeny.ai/job/sr-accounts-receivable-specialist-1-year-contract-pointclickcare-mississauga-cyba898jqn7f) — Mississauga, Canada
- [Accounts Receivable Specialist](https://feeny.ai/job/accounts-receivable-specialist-pointclickcare-mississauga-jyq0aa63mr3c) — Mississauga, Canada
- [Principal AI Engineer](https://feeny.ai/job/principal-ai-engineer-pointclickcare-mississauga-veqdkj1fzk1k) — Mississauga, Canada
- [Canada- Jr Software Engineer (SRE)](https://feeny.ai/job/canada-jr-software-engineer-sre-pointclickcare-mississauga-jha6n2eyzmqb) — Mississauga, Canada
- [Market Research Manager](https://feeny.ai/job/market-research-manager-pointclickcare-mississauga-v9zfqt35h3zp) — Mississauga, Canada
- [Content Strategist, Contract (US)](https://feeny.ai/job/content-strategist-contract-us-pointclickcare-united-states-jvpmkbke3vgw) — United States
- [Content Strategist, Contract (CA)](https://feeny.ai/job/content-strategist-contract-ca-pointclickcare-mississauga-xtwjdg2e1acs) — Mississauga, Canada
- [Principal Software Engineer - Big Data & Java](https://feeny.ai/job/principal-software-engineer-big-data-java-pointclickcare-mississauga-2w071bn0b1np) — Mississauga, Canada
- [Sr. Director, HR Technology and AI Enablement](https://feeny.ai/job/sr-director-hr-technology-and-ai-enablement-pointclickcare-mississauga-gmtxzaew8eyz) — Mississauga, Canada
- [Senior Site Reliability Engineer](https://feeny.ai/job/senior-site-reliability-engineer-pointclickcare-united-states-67vrd2k7a21x) — United States