---
title: 'Contribution Trade Ops Associate I at Human Interest'
canonical: 'https://feeny.ai/job/contribution-trade-ops-associate-i-human-interest-united-states-64rve36h748a'
type: 'job'
last_seen: '2026-11-09'
---

# Contribution Trade Ops Associate I at Human Interest

- **Company:** Human Interest
- **Location:** United States
- **Work type:** remote
- **Posted:** 2026-11-03
- **Last confirmed live:** 2026-11-09
- **Apply:** https://job-boards.greenhouse.io/humaninterest/jobs/8345546

## Job description

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits.

Nearly half of all working Americans are not saving enough for their future. Too often it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high-growth tech company changing the retirement industry. We are backed by a number of investors. Most recently, this includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as [BlackRock](https://www.globenewswire.com/news-release/2023/01/13/2588448/0/en/Human-Interest-and-BlackRock-Join-Efforts-to-Expand-Access-to-Retirement-Plans-for-Working-Americans.html#:~:text=Human%20Interest%20has%20secured%20approximately%20%24500%20million%20in%20funding%20to%20date&text=NEW%20YORK%20and%20SAN%20FRANCISCO,businesses%20across%20the%20United%20States.), https://www.globenewswire.com/news-release/2021/08/04/2274611/0/en/The-Rise-Fund-Leads-200M-Series-D-Investment-in-Human-Interest-to-Accelerate-Growth-and-Societal-Impact.html, SoftBank, [Glynn Capital](https://www.globenewswire.com/news-release/2021/02/11/2174214/0/en/Human-Interest-Completes-105M-Series-C-Following-Breakout-Year-in-2020.html), NewView Capital, USVP, Wing, Uncork, and more.

## About the role

As a member of the Contribution Trade Operations team, you will play a key role in supporting day-to-day operations at a rapidly scaling startup. Organized, detail-oriented, and adaptable, you will ensure accurate and timely payroll processing while helping to build and refine processes from the ground up. You will gain in-depth knowledge of various payroll systems and integrations to ensure contributions are processed correctly and on time. Your role will also involve troubleshooting integration issues, maintaining accurate records, and collaborating with internal teams to optimize processes and communicate trends and metrics.

## About the team

This team reviews and verifies customer and account data to ensure accuracy, minimize errors, and maintain compliance with industry regulations and company standards. They improve contribution processing workflows, increasing speed and accuracy while identifying automation opportunities to reduce manual tasks. The team resolves issues through detailed analysis and validation, ensuring accurate reports and enhancing operational efficiency and data integrity. By collaborating with cross-functional teams, they address customer needs, improve processes, and contribute to product enhancements. They also support internal teams by sharing operational insights to guide decision-making and ensure successful project execution, while managing key projects to align resources and timelines with business goals for timely delivery.

## What you get to do every day

- Ensure that all data is reviewed for accuracy and discrepancies are identified and escalated, contributing to accurate and compliant customer accounts.
- Achieve consistent, timely processing of contributions, meeting deadlines and ensuring customers’ contributions are correctly applied without delays.
- Proactively identify discrepancies and correct errors, ensuring high-quality, consistent data for reporting and operational purposes.
- Support a smooth flow of information between teams to resolve customer inquiries quickly and contribute ideas to streamline workflows, improving overall operational efficiency.
- Gain proficiency in the company's operational processes, becoming a trusted point of contact for day-to-day support and offering insights on how to enhance these processes.
- Assist in the successful completion of key projects by contributing to tasks on time, supporting project leads, and ensuring high standards of quality in project deliverables.

## What you bring to the role

- 1-2 years of experience in Accounting or 401(k) Recordkeeping (preferred)
- Strong attention to detail
- Good organizational skills
- Clear communication skills, both verbal and written
- Ability to work efficiently in a fast-paced environment
- Comfortable working both independently and as part of a team
- Strong aptitude for working with numbers
- Time management skills to prioritize tasks effectively
- Basic problem-solving abilities
- Interest in research and learning
- Willingness to identify and suggest process improvements

## Nice to have

- Bachelor's Degree
- Basic reconciliation skills

How you can grow your career at Human Interest

As you excel in your core role, you’ll have the opportunity to advance to a Senior Contribution Trade Operations Associate position, where you'll handle similar responsibilities with a higher level of complexity and increased responsibility.

Why you will love working at Human Interest

Mission - Highly collaborative startup dedicated to supporting employee engagement and growth. It’s an opportunity to help solve one of the biggest unsolved problems in America: saving for retirement.

Culture - Our operating principles define how we come together as a team to do our work. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest.

- Customer obsession
- Long-term orientation
- Autonomous and accountable teams
- An escalating bar for talent and performance
- Fundamental optimism

Compensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the US. The hourly range for this position spans $21.00 - $24.00 per hour and represents the minimum in our lowest geographic region to a maximum in our highest geographic region. The salary that we offer to a new employee within this range is based on their location within the US, their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall Total Rewards package. Depending on the position, additional compensation components such as bonus, commission, and equity may be offered. All of our employees are offered a robust suite of physical, financial and mental wellness benefits.

## Benefits -

- A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
- Top-of-the-line health plans, as well as dental and vision insurance
- Generous PTO and parental leave policies
- Addition Wealth - Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
- Lyra - Enhanced Mental Health Support for Employees and dependents
- Carrot - Fertility healthcare and family forming benefits
- Candidly - Student loan resource to help you and your family plan, borrow, and repay student debt
- Monthly work-from-home stipend; quarterly lifestyle stipend
- Employee Resource Groups including Veterans, Lift Ev’ry Voice, Pride, LatinX, Families, and Women in Tech
- Fun online and regional events and celebrations and department and company offsites
- The vast majority of our positions can be 100% remote

We’re a great place to work (but don’t take our word for it)

Here’s a list of our awards and accolades:

- Certified as a Great Place To Work® (2023-2025)
- Fortune Best Place to Work in the Bay Area (2024)
- Best Places to Work by Built In (2023-2024)
- America’s Best Startup Employers by Forbes (2020-2022, 2024)
- A Top Company by Y Combinator (2020-2023)
- Inc. Fastest Growing Companies (2021)

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws.

We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com.

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with [CCPA](https://humaninterest.com/applicant-privacy-notice/) guidelines.

See more: https://humaninterest.com/disclosures

## About Human Interest

## Company Overview
- **One-liner**: Human Interest provides affordable, full-service 401(k) and retirement plans tailored for small and medium-sized businesses.
- **Entity Type**: Private (venture-backed; raised over $700M in primary and secondary financings)
- **Headquarters**: San Francisco, California, USA (with a significant office in Lindon, Utah)
- **Founded**: 2015
- **Founders**: Not publicly available in provided sources

## Core Business
- **Primary industry**: Retirement benefits / Financial services for employers
- **Target customers**: B2B – small and medium-sized businesses (SMBs) that want to offer retirement plans to their employees
- **Mission/purpose**: “Ensure that people in all lines of work have access to a secure financial future” [humaninterest.com](https://humaninterest.com/about-us/)

## Products & Services
- **Human Interest 401(k) / 403(b) Platform**: A full-service, automated retirement plan covering plan setup, payroll sync, compliance testing, recordkeeping, and IRS paperwork. Offers Traditional and Roth 401(k)s, 403(b)s, safe harbor plans, and profit-sharing. Includes low-cost funds, zero transaction fees, and customizable matching/vesting. [humaninterest.com](https://humaninterest.com/)
- **3% Cash Back on Contributions**: A unique perk for employees earning $60,000 or less per year – 3% cash back on contributions (min. $100, max. $250) [humaninterest.com](https://humaninterest.com/)
- **Payroll Integrations**: Over 600 payroll integrations (e.g., Gusto, QuickBooks, ADP) make setup and ongoing administration seamless [humaninterest.com](https://humaninterest.com/)

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric (Private)**: Total funding raised – over $700M (primary and secondary financings as of latest round) [humaninterest.com/careers](https://humaninterest.com/careers/)
- **Notable Investors/Partners**: Marshall Wace, Baillie Gifford, BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and others [humaninterest.com/careers](https://humaninterest.com/careers/)
- **Growth Signals**: Serves over 40,000 businesses; covers more than 1,000,000 employees; named to Inc. Fastest Growing Companies (2021); recognized as Y Combinator Top Company (2020-2023); certified as Great Place To Work (2023-2024); listed on Forbes America’s Best Startup Employers (2020-2022, 2024) [humaninterest.com/careers](https://humaninterest.com/careers/) and [job-boards.greenhouse.io](http://job-boards.greenhouse.io/humaninterest)

## Competitive Advantages
- **Affordable & Accessible**: Low-cost funds, zero transaction fees, and automated compliance make retirement plans viable for SMBs that traditional providers often ignore.
- **Full‑Service Automation**: Handles compliance testing, recordkeeping, and IRS paperwork – freeing employers from administrative burdens. Integrates with 600+ payroll systems.
- **Innovative Employee Perk**: The 3% cash back on contributions is a unique differentiator that directly benefits lower‑income workers.
- **Strong Backing**: Backed by top‑tier investors (BlackRock, TPG, SoftBank) lending credibility and financial stability.

## Strategic Focus
- Continue to scale the platform to serve more SMBs, deepen payroll integrations, and expand product features (e.g., 403(b) plans, profit-sharing).
- Drive adoption through technology and ease of use, positioning retirement benefits as a core HR tool for growing companies.

## Why Work Here
- **Culture & Mission**: Employees are motivated by solving America’s retirement savings crisis; strong sense of purpose (“Creating a more secure financial future for everyone”).
- **Recognition**: Great Place to Work® certified (2023-2024); Best Places to Work by Built In (2023-2024); Forbes America’s Best Startup Employers (2024).
- **Work Model**: Remote‑first for many roles (US‑based remote positions listed) plus in‑person/hybrid options at San Francisco HQ and Lindon, Utah office. SF office offers unlimited snacks, catered lunches, gym, showers, bicycle storage; Lindon office has catered lunches, basketball/pickleball courts.
- **Benefits**:
  - 401(k) with dollar‑for‑dollar match up to 4% of compensation (immediately vested, $0 plan fees)
  - Health, dental, vision insurance (employee premiums fully paid, dependents 50% covered)
  - Stock options for all employees
  - Generous paid time off (FTO for exempt, PTO for non‑exempt) and parental leave
  - Fertility healthcare and family‑forming benefits (Carrot)
  - Mental health support (Lyra) and student loan resource (Candidly)
  - Monthly work‑from‑home stipend, annual wellness stipend
  - Dollar‑for‑dollar charity match up to $1,000/year
  - Employee Resource Groups (Veterans, Lift Ev’ry Voice, Pride, LatinX, Families, Women in Tech)
- **Engineering Culture**: Autonomous and accountable teams; emphasis on long‑term orientation and fundamental optimism [humaninterest.com/careers](https://humaninterest.com/careers/) and [job-boards.greenhouse.io](http://job-boards.greenhouse.io/humaninterest)

## Sources
1. [humaninterest.com](https://humaninterest.com/) – Company overview, product features, statistics
2. [humaninterest.com/about-us](https://humaninterest.com/about-us/) – About page, mission, team details
3. [humaninterest.com/careers](https://humaninterest.com/careers/) – Careers page (funding, investors, locations, benefits, culture)
4. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/humaninterest) – Current job openings, awards, benefits details
5. [linkedin.com/company/humaninterest](https://www.linkedin.com/company/humaninterest) – LinkedIn company profile

## Other roles at Human Interest

- [Strategic Partnerships Director](https://feeny.ai/job/strategic-partnerships-director-human-interest-united-states-p75bvp3nrf9y) — United States
- [Client Relationship Manager I](https://feeny.ai/job/client-relationship-manager-i-human-interest-united-states-5ny1pnstfs6j) — United States
- [Customer Success Support Associate I](https://feeny.ai/job/customer-success-support-associate-i-human-interest-lindon-n2tph1qm3kcs) — Lindon, UT
- [Partner Account Manager - Phoenix](https://feeny.ai/job/partner-account-manager-phoenix-human-interest-phoenix-73stz4ktczwy) — Phoenix, AZ
- [Director of ERISA Compliance](https://feeny.ai/job/director-of-erisa-compliance-human-interest-united-states-qtfrh8wkrhg4) — United States
- [Senior Software Engineer - Mobile](https://feeny.ai/job/senior-software-engineer-mobile-human-interest-united-states-bqqecpwesgr3) — United States
- [Sr Manager, Payroll Connection & Integration Support](https://feeny.ai/job/sr-manager-payroll-connection-integration-support-human-interest-united-states-3pzr6pb5y1wx) — United States
- [Senior Recruiter, GTM & Sales](https://feeny.ai/job/senior-recruiter-gtm-sales-human-interest-united-states-8h9s1dscv7cn) — United States
- [Revenue Compensation Analyst](https://feeny.ai/job/revenue-compensation-analyst-human-interest-united-states-7w1arbwhvsdw) — United States
- [Procurement and Accounts Payable Specialist](https://feeny.ai/job/procurement-and-accounts-payable-specialist-human-interest-lindon-x311czn9wqcy) — Lindon, UT