--- title: 'Controller at ResQ' canonical: 'https://feeny.ai/job/controller-resq-toronto-5e78531f9gg9' type: 'job' last_seen: '2026-09-08' --- # Controller at ResQ - **Company:** ResQ - **Location:** Toronto, Canada - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-08-28 - **Last confirmed live:** 2026-09-08 - **Apply:** https://jobs.ashbyhq.com/resq/5a9ed4f1-fa1b-40d3-bf5f-ff6612fe64cb ## Job description ResQ is an all-in-one facilities 🛠️ management platform built for fast-growing facilities and trades businesses. Thousands of service companies trust ResQ to streamline their repair and maintenance operations while enhancing profitability. Our mission to "create economic empowerment for the service industry" drives everything we do. We are deeply committed to supporting local trades and facilities - the vital backbone of our communities. These unsung heroes pour years of grit, sweat, and sacrifice into building their companies, often facing significant challenges. Many local service businesses face intense competition from larger corporations equipped with substantial resources and market advantages. ResQ is changing that by providing local businesses with intelligent, AI-powered tools that enable these businesses to operate more efficiently, intelligently, and profitably. We believe that when local service businesses succeed, entire communities 🫶 thrive. That’s why ResQ is dedicated to empowering the individuals who keep our world running smoothly. Keep reading to learn more about the problem we are solving for our customers! Hello 👋 Future ResQer! ResQ is looking for a Controller to take full ownership of the accounting function across our Canadian parent and U.S. subsidiaries. This is a high-autonomy opportunity to own the numbers, make technical accounting and compliance decisions, and build the processes and infrastructure needed as ResQ continues to scale across North America. We understand that joining a team is one of the most important choices you make, and adding a team member is one of the most important choices we’ll make. We want you to get to know us, and we want to understand how you approach problems, learn, and what motivates you. We thrive on transparency, and we know accounting requires a certain level of ownership, attention to detail, and judgment. Below are some questions to ask yourself to help you decide if this role is right for you at this specific time (and if not, let’s connect later). Are you nodding your head with excitement at the idea of: - Being the person who owns the accounting function and makes the call when things get complicated. - Building processes and controls from the ground up rather than inheriting a perfectly established finance function. - Getting into the details of a business that goes beyond a traditional SaaS P&L, including service delivery, contractor economics, and margins. - Navigating the complexities of a Canadian parent with U.S. subsidiaries and figuring out cross-border accounting and tax requirements. - Making the numbers cleaner, the close faster, and the financial information more useful to the business every month. What you will do: - Own the Accounting Function: Oversee daily accounting operations, financial reporting, and consolidation across all business entities. - Lead the Close: Own the timely and accurate execution of monthly and annual financial close processes. - Drive P&L & Margin Analysis: Lead P&L and margin analysis across our service lines, digging into cost of delivery, contractor/vendor payout economics, and margin by line — going beyond a traditional software/SaaS P&L. - Build & Improve Accounting Processes: Maintain and strengthen internal controls, close processes, and accounting systems. We're currently on QuickBooks, with an eye toward more scalable platforms as we grow. - Oversee AR, AP & Cash Management: Own accounts receivable, accounts payable, collections, and cash management across all entities. - Own Cross-Border Tax & Compliance: Manage U.S. and Canadian tax obligations, including researching nexus requirements, managing registrations, and ensuring accurate state and local sales tax filings and remittances. - Support Financial Planning & Decision-Making: Develop and monitor cash flow forecasts, annual budgets, and variance analyses to support executive decision-making. Who you are: You already know accounting is about more than getting the debits and credits right. We’re looking for someone who can operate independently, make good judgment calls, and build structure where it doesn't yet exist. We care about technical expertise, but just as much about how you approach problems, learn, and take ownership. - CPA designation (CPA Canada, CPA US, or equivalent). - 5+ years of progressive accounting experience, including time in a Controller or senior accounting role. - Deep working knowledge of US GAAP or IFRS, specifically around services and warranty-style revenue recognition. - Comfortable managing deferred revenue and liability accruals for service obligations, not just standard SaaS/subscription accounting. - Direct experience with multi-entity, multi-currency, cross-border U.S.-Canada accounting and consolidation. - Strong understanding of accounting controls, financial reporting, and close processes. - Comfortable operating without a lot of process already built — you see the gap and build it. - Strong Excel and Google Sheets skills. Looker or Omni experience is a plus. - A proactive, roll-up-your-sleeves attitude with a demonstrated readiness to learn and navigate the complexities of our organization. Nice to haves: - Experience with modern accounting platforms (e.g., Rillet or Campfire) or migrating off QuickBooks - Experience in a trades/field-services or home-services business specifically Want to learn more? 👀 Keep Reading! We are a mission-driven team and have a big vision to revolutionize the service industry. While on that journey, we recognize that building a startup is very hard. Turning vision into reality in a fast-growing environment takes superhuman efforts and is often one of the most difficult, yet rewarding, things one can do. We do our best to ensure transparency during all stages of the interview process but we realize it's a lot of information 📚 to take in at once so we wanted to centralize everything to make it easier for you to navigate through. We have created a Talent Notion page which will help you learn more about us during the recruitment process. WE ARE SPILLING THE TEA 🫖 ON ALL THINGS RESQ, CLICK HERE https://www.notion.so/getresq/Joining-ResQ-e32fcd0e5d4b4278b7f99e45004c0b2e IF YOU WANT ACCESS TO THE INSIDE SCOOP 💬 TELL YOUR FRIENDS, BECAUSE SHARING 🫶 IS CARING 🧡 _____________________________________________________________ ResQ strongly believes that diversity of experience, perspectives, and background will result in a better environment for our employees and a better product for our users. ResQ is an equal opportunity employer. We do not discriminate against applicants based on race, colour, religion, sex, national origin, or disability, or any other status or condition protected by Ontario or local law. ResQ is committed to workplace diversity and will provide accommodation to applicants with disabilities throughout the hiring process. Not Sure You Meet all the Requirements? We know the confidence gap https://www.theatlantic.com/magazine/archive/2014/05/the-confidence-gap/359815/can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you! ## About ResQ ## Company Overview - **One-liner**: ResQ is an all-in-one platform for the hospitality and trades industries that automates repair, maintenance, and facilities management by connecting operators with service providers. - **Entity Type**: Private (Series A) - **Headquarters**: Toronto, Ontario, Canada - **Founded**: 2018 - **Founders**: Kuljeev Singh (CEO) ## Core Business - **Primary industry**: Facilities management software / Hospitality technology / Trades marketplace - **Target customers**: B2B – Restaurants, hospitality brands, and trades/service businesses (SMB to enterprise) - **Mission or purpose**: Built for the people who keep our communities running and people thriving — helping facility operators and trades businesses spend more time on what they love, providing great customer experiences and growing their businesses. ## Products & Services - **[ResQ Platform]**: End-to-end repair and maintenance software for restaurants and facilities. Allows users to request, track, manage, and pay for repair and maintenance services in one place. Provides data and insights for better decision-making. Type: SaaS + Marketplace. ## Market Standing - **Valuation/Market Cap**: Not publicly available - **Key Metric**: Over 10,000 fast-growing hospitality brands and trades businesses trust ResQ, including major chains like KFC, Taco Bell, Pizza Hut, Wendy’s, A&W, Burger King, Tim Hortons, The Keg, Fogo de Chão, Marugame Udon, and Cactus Club Cafe. - **Notable Investors/Partners**: Investors include FJ Labs and Stanley Tang (co-founder of DoorDash). Last funding round: Series A on August 18, 2022 (amount undisclosed). Also has 33 total investors per Crunchbase. - **Growth Signals**: Headcount between 51–200 employees (growing); expanding U.S. presence; launched a "Tradesgiving" promotion in November 2024 to honor facility management vendors; trusted by 10,000+ brands. ## Competitive Advantages - **End-to-end marketplace**: Combines software for request management, vendor coordination, and payment in one platform — solving a fragmented, manual industry problem. - **Deep industry roots**: Founded by a restaurant owner (KJ Singh) who experienced the pain firsthand when a fridge failure caused $40,000 in food spoilage. - **Trusted by major enterprise brands**: Partnerships with top QSR and casual dining chains (KFC, Taco Bell, Wendy’s, etc.) provide strong credibility and network effects. - **Data-driven insights**: Provides operators with analytics to make better maintenance and vendor decisions. ## Strategic Focus - **Scaling the U.S. market**: Co-founder Mazdak Rezvani leads U.S. Business & Product Development, signaling a push into the American hospitality sector. - **Automation and intelligence**: Building automation and AI into the platform to help service-driven businesses operate more smoothly. - **Vendor ecosystem growth**: Strengthening relationships with trades businesses and service providers to expand the supply side of the marketplace. ## Why Work Here - **Remote-friendly**: Work anywhere in the world for up to 60 days per year. - **Culture values**: "Deliver WOW Experiences," "Take Extreme Ownership," "Break Through Walls to Win," "Keep your ego at the door." Emphasis on bias for action, founder-level intensity, and compassion. - **Benefits**: Comprehensive health plans starting day 1, competitive salary and stock options (everyone is an owner), scheduled slow down days for additional downtime, quarterly company outings, parental leave. - **Team size**: 51–200 employees; fast-growing startup environment with impactful work. - **Leadership**: Head of People & Talent is Amanda Francis (10+ years HR experience at tech companies). Transparent hiring process. - **Office/Hybrid**: Toronto, ON headquarters; remote flexibility available. ## Sources 1. [getresq.com](https://www.getresq.com/) 2. [getresq.com/careers](https://www.getresq.com/careers) 3. [getresq.com/about-us](https://www.getresq.com/about-us) 4. [crunchbase.com](https://www.crunchbase.com/organization/resq) 5. 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