--- title: 'Coordinator, Retail Operations at Bubble Skincare' canonical: 'https://feeny.ai/job/coordinator-retail-operations-bubble-skincare-new-york-ykyegthn2x2e' type: 'job' last_seen: '2026-09-07' --- # Coordinator, Retail Operations at Bubble Skincare - **Company:** Bubble Skincare - **Location:** New York, NY - **Posted:** 2026-08-11 - **Last confirmed live:** 2026-09-07 - **Apply:** https://job-boards.greenhouse.io/bubbleskincare/jobs/5209849007 ## Job description Reporting to: Sr. Manager, Retail Operations Compensation: $30-$33/hour (Non-Exempt, Hourly) Department: Operations Location: New York, NY (4 days in office) Position: Hybrid, Full-Time Position Overview: We're looking for a highly organized and detail-oriented Coordinator to support the day-to-day execution of our retail operations. This role is responsible for coordinating retail order fulfillment, supporting supply chain operations through internal transfers and work orders, and overseeing our company gratis program. Working closely with our Retail Operations & Supply Chain Manager, an ideal candidate thrives in a fast-paced environment, enjoys solving problems, can effectively manage multiple priorities simultaneously, and is comfortable adapting quickly as business needs evolve. Success in this role comes from exceptional organization + attention to detail, and a proactive approach to ensuring orders move efficiently from placement through delivery. Key Responsibilities: Retail Order Management & Fulfillment - Coordinate the execution of outbound wholesale orders from purchase order through successful delivery. - Monitor retailer purchase orders, shipping schedules, and fulfillment timelines to ensure on-time delivery. - Partner closely with third-party logistics (3PL) providers to prioritize shipments, resolve issues, and follow supplier guidelines. - Communicate proactively with retailers regarding shipment status, routing requirements, delivery appointments, and order exceptions. - Monitor retailer compliance requirements and help minimize chargebacks through accurate execution. Supply Chain Operations - Create and manage internal inventory transfers and work orders to support inventory availability. - Partner with Supply Chain to ensure inventory is positioned appropriately to support retailer demand. - Support continuous improvements to operational workflows and fulfillment processes. Gratis Program Management - Manage the day-to-day execution of the company's gratis program. - Coordinate order approval, processing, and shipment of gratis requests. - Support larger requests for conferences, influencer events, etc. Systems & Operational Support - Utilize business systems to process and monitor orders, inventory, and operational activities. - Support day-to-day activities within ERP (NetSuite), EDI, retailer portals, and transportation management systems where necessary. - Assist with troubleshooting order exceptions, EDI issues, and operational discrepancies. Qualifications: - Bachelor's degree preferred. - 1–3+ years of experience in retail operations, supply chain, logistics, customer operations, or a related field. - Exceptional organizational skills with outstanding attention to detail. - Strong written and verbal communication skills with the ability to work effectively across internal and external partners. - Ability to manage multiple priorities while maintaining accuracy in a fast-paced environment. - Self-motivated, resourceful, and adaptable with a proactive problem-solving mindset. - Proficient in Microsoft Excel and Microsoft Office Suite. - Experience working with retail/B2B order fulfillment via 3PL providers is preferred. - Experience with ERP systems (NetSuite preferred), EDI platforms (TrueCommerce), retailer vendor portals, and/or transportation management systems are all a plus! - A basic understanding of international shipping logistics and required transportation documents is a plus! ## About Bubble Skincare ## Company Overview - **One-liner**: A dermatologist-developed, community-co-created skincare brand offering clinical-grade, affordable products for sensitive skin. - **Entity Type**: Private (funding stage not disclosed) - **Headquarters**: New York City, NY, USA - **Founded**: 2020 - **Founders**: Shai Eisenman ## Core Business - **Primary industry**: Consumer skincare / personal care - **Target customers**: B2C – Gen Z and millennials, especially those with sensitive, eczema-prone, or rosacea-prone skin. - **Mission or purpose statement**: To make evidence-based, dermatologist-developed skincare accessible and joyful, with a price cap of under $20 per product. ## Products & Services Bubble Skincare offers a full range of face and body care products, including cleansers, moisturizers, serums, and treatments. All formulas are: - **Clinically tested** with published results on each product page. - **Dermatologist-developed** in-house by chemists and board-certified dermatologists. - **Certified** by the National Eczema Association, National Rosacea Society, and SkinSafe. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Total funding not publicly available; revenue not disclosed. Products are priced under $20. - **Notable Investors/Partners**: Not publicly listed - **Growth Signals**: Inc. Best in Business 2025 honoree; community of over 100,000 members actively shaping product launches; constant new product introductions. ## Competitive Advantages - **Community-first product development**: Requires 90% community approval before any product launch. - **In-house formulation**: Every product built from scratch by its own chemists and dermatologists, not sourced from generic formulas. - **Clinical rigor**: Independent clinical testing on every product, with results shared transparently. - **Price accessibility**: All products under $20, challenging the “luxury” pricing of clinical skincare. ## Strategic Focus - Deepening community engagement and advocacy (hiring Director of Consumer Engagement & Advocacy). - Expanding marketing channels (paid media, social commerce, influencer marketing). - Scaling brand awareness through director-level roles in brand marketing and influencer marketing. ## Why Work Here - **Culture**: Mission-driven, transparency-first, and community-obsessed. Work at the intersection of dermatology and joyful daily skincare. - **Workplace**: In-office at NYC headquarters (offices in New York, NY). Roles are on-site, not remote/hybrid. - **Perks**: Retirement benefits (401(k) plan) and financial planning support. - **Engineering/creative culture**: Emphasis on data-backed marketing, high creative standards (Social Media Art Director roles), and cross-functional collaboration between science and brand. ## Sources 1. [Greenhouse Jobs](https://job-boards.greenhouse.io/bubbleskincare/jobs/5025179007) – Job listings and roles. 2. [hellobubble.com - About](https://hellobubble.com/pages/about) – Brand mission, community co-creation, clinical credentials. 3. [hellobubble.com - Home](https://hellobubble.com/) – Product examples, price promise, clinical study claims. 4. [Built In](https://builtin.com/company/bubble-skincare) – Office location, perks (401k), culture notes, job postings. 5. [Inc.com](https://www.inc.com/profile/bubble-skare) – Year founded (2020), founder (Shai Eisenman), Inc. Best in Business 2025, industry classification. ## Other roles at Bubble Skincare - [Recruitment Scheduler & Administrative Specialist](https://feeny.ai/job/recruitment-scheduler-administrative-specialist-bubble-skincare-new-york-6mhycm6bhgx4) — New York, NY - [Social Media Engagement Agent](https://feeny.ai/job/social-media-engagement-agent-bubble-skincare-texas-arkansas-north-carolina-hab2t3e10k96) — Texas Arkansas North Carolina, SC - [Senior Copywriter](https://feeny.ai/job/senior-copywriter-bubble-skincare-new-york-g0vedy0mpryj) — New York, NY - [Community Manager](https://feeny.ai/job/community-manager-bubble-skincare-new-york-kjqrwmembkwa) — New York, NY - [Influencer Marketing Manager](https://feeny.ai/job/influencer-marketing-manager-bubble-skincare-new-york-k12snmyfqd6t) — New York, NY