---
title: 'Core Client Advocate, Southeast at Peregrine Technologies'
canonical: 'https://feeny.ai/job/core-client-advocate-southeast-peregrine-technologies-atlanta-ev8emxf2swzp'
type: 'job'
last_seen: '2026-09-12'
---

# Core Client Advocate, Southeast at Peregrine Technologies

- **Company:** Peregrine Technologies
- **Location:** Atlanta, GA
- **Compensation:** $110k–$130k
- **Work type:** remote
- **Posted:** 2026-08-07
- **Last confirmed live:** 2026-09-12
- **Apply:** https://job-boards.greenhouse.io/peregrinetechnologies/jobs/4720996005

## Job description

Backed by leading Silicon Valley investors, Peregrine helps public safety organizations, state and local and governments, federal agencies, and private-sector institutions address society’s challenges with unprecedented speed and accuracy. Our AI-enabled platform turns siloed and disconnected data into operational intelligence — instantly surfacing mission-critical information to empower better, faster decisions that improve outcomes at every touchpoint. Today Peregrine supports hundreds of customers across 30+ states and two countries, serving more than 125 million people — and we’re amplifying our impact as we expand into the enterprise and internationally.

We are looking for a Customer Advocate to own all customer relationships throughout the contract. You’ll be the primary interface between our customers and our team, representing the voice of the customer to our engineers and supporting the customer with new updates, workflows, and features to the platform. This involves interpreting multiple and complex data sources to ensure all users are working in Peregrine to the best of their ability, including dashboards, metrics, and onsite visits to build deep relationships with all agency stakeholders.

## The Role

Full user adoption and long-term relationships are your top priority in this role. You lend an empathetic ear to solve our customer’s challenging problems and unlock new ways that provide value to their work. It’s important to find creative ways to work through internal roadblocks so Peregrine can create success throughout the entire agency. You’ll also partner with other teams to develop case studies and success stories for Peregrine’s outsized value. This role is critical to customer retention and growth and the right candidate needs to be an active and empathetic listener, a creative value-panhandler, and a proactive problem solver.

The position is based remotely in Atlanta, GA with weekly onsite visits/travel required across that region and surrounding areas. Location is subject to change to align with business need.

## About You

- You place a high value on maintaining positive customer relationships; you care about their needs and how we can give the best solution in an empathetic way
- You are energized when working directly with customers and crave a role at the intersection of user engagement and product adoption
- You have a passion for uncovering and addressing roadblocks so every user is always satisfied
- You are creative & have adept critical thinking skills to problem-solve barriers at customer agencies
- You have incredible attention to detail, are highly organized, and can manage multiple projects at once
- You bring a curious and humble mindset to collaboratively solving difficult customer challenges with other team members

## What We Look For

- 3-7+ years of direct experience supporting customers to adopt technical software solutions
- Previous work directly or in a vendor relationship with law enforcement, public safety, or the military is strongly preferred, not required
- Significant experience in the enterprise software space, startup experience also a plus
- Ability to listen to synthesize user feedback and be the first line of support throughout the contract
- Successful track record of zero churn and positive net revenue retention
- Excellent relationship-building skills with the ability to communicate technical and non-technical concepts to a diverse audience
- Ability to travel ~60% of the time

Annual Salary + Benefits + Equity (if applicable) + Bonus (if applicable) $110,000—$130,000 USD

Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, certifications or licenses, and specific work location. Information on the benefits offered is [here](https://peregrine.io/careers/).

Peregrine Technologies is committed to creating an inclusive environment for all employees. We celebrate diversity and are a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

## About Peregrine Technologies

## Company Overview
- **One-liner**: Peregrine Technologies provides a full-stack AI platform that unifies fragmented data from disparate systems into a single, permission-aware operational intelligence layer for high-stakes government and enterprise organizations.
- **Entity Type**: Private (Series D, $6.8B valuation)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2018
- **Founders**: Nick Noone (CEO) and Ben Rudolph (CTO)

## Core Business
- **Primary industry/industries**: Public Safety, Government Technology (GovTech), Enterprise Data & AI Software
- **Target customers**: B2G (state and local government, federal agencies, public safety), B2B (financial services, travel, enterprise)
- **Mission or purpose statement**: To help the world’s most critical organizations solve their hardest problems — the ones that shape the safety, stability, and strength of entire communities [peregrine.io](https://peregrine.io/careers).

## Products & Services
- **Peregrine Platform (Full-Stack AI)**: A SaaS platform that ingests, enriches, and connects data from siloed legacy systems into a unified operational view. It includes:
  - **Data Governance**: Granular, role-based access controls and full auditability to ensure privacy and civil liberties protections.
  - **Semantic Ontology**: Understands an organization’s unique terminology, data relationships, and rules.
  - **AI & Intuitive Interfaces**: Surfaces actionable intelligence to both leadership and frontline operators via natural language queries and dashboards.
  - **Forward Deployed Engineering**: Peregrine deploys engineers directly with customer teams to understand workflows and tailor the platform on-site.

## Market Standing
- **Valuation/Market Cap**: $6.8 billion (as of Series D, June 22, 2026) [peregrine.io](https://peregrine.io/resources/peregrine-technologies-raises-250-million-series-d-at-68-billion-valuation)
- **Key Metric**: Total funding of $250 million in its latest Series D round. Estimated annual revenue of $25M–$50M [LinkedIn](https://www.linkedin.com/company/peregrine-technologies).
- **Notable Investors/Partners**: Fifth Down Capital, Sequoia Capital, OG Venture Partners, Goldcrest Capital, XYZ Ventures, Godfrey Capital [peregrine.io](https://peregrine.io/resources/peregrine-technologies-raises-250-million-series-d-at-68-billion-valuation)
- **Growth Signals**:
  - Doubled customer base in the past year, now supporting 400+ agencies across North America serving 125M+ people.
  - Expanded to federal, enterprise, and international markets with offices in Toronto and London.
  - Headcount grew 106.7% YoY to 298 employees [LinkedIn](https://www.linkedin.com/company/peregrine-technologies).
  - Used for high-profile events: Super Bowl, Grammys, World Series, Kentucky Derby, Academy Awards, and eight of eleven World Cup host cities in 2026.
  - In Fairfax County, VA, helped identify a child abduction suspect in 13 minutes.

## Competitive Advantages
- **Deep vertical integration**: The platform is not a generic AI tool; it is purpose-built for high-stakes, mission-critical operations with built-in privacy, security, and governance from day one.
- **Forward Deployed Engineering model**: Engineers embed directly with customers to tailor the platform to their specific workflows, creating deep switching costs and high customer stickiness.
- **Trust and compliance focus**: Designed for transparency and security, giving customers full ownership and control over their data with role-based access and clear AI oversight.
- **Proven real-world impact**: Track record of quantifiable outcomes (e.g., crime reduction, faster emergency response) builds credibility and a strong reference base.

## Strategic Focus
- **Product Development**: Continued investment in AI capabilities and platform depth.
- **Market Expansion**: Scaling from state/local government into federal agencies, enterprise sectors (financial services, travel), and international markets (Canada, UK).
- **Team Growth**: Expanding engineering and implementation teams to support rapid customer acquisition and deployment.
- **Liquidity for employees**: The Series D included a liquidity opportunity for employees, signaling a mature approach to talent retention.

## Why Work Here
- **Mission-driven work**: Employees directly contribute to public safety and community well-being. The company emphasizes that the impact is "visible, tangible, and often life-changing" [peregrine.io](https://peregrine.io/careers).
- **High autonomy and ownership**: The company seeks "entrepreneurial thinkers" and promises extreme agency and cross-functional collaboration, allowing employees to shape the work and company [peregrine.io](https://peregrine.io/careers).
- **Exceptional growth velocity**: Headcount doubled in the last year, and the company states that an employee’s career trajectory will match the company’s speed [peregrine.io](https://peregrine.io/careers).
- **Culture**: Values include integrity, service, empathy, a beginner’s mindset, and diversity as an imperative for better decision-making [peregrine.io](https://peregrine.io/careers).
- **Work model**: Hybrid/office-based presence in San Francisco, Washington DC, New York City, Toronto, and London. Daily team lunches are provided to foster collaboration [peregrine.io](https://peregrine.io/careers).
- **Key Benefits (US-based)**:
  - Health, dental, and vision insurance
  - Mental health support and services
  - 401k
  - Unlimited PTO
  - Commuting benefits
  - Paid parental leave
  - Life and disability insurance
  - Fertility and family planning support [peregrine.io](https://peregrine.io/careers)
- **Engineering culture**: Hands-on experience, autonomy, educational resources, and cross-team collaboration are highlighted as key career accelerators [peregrine.io](https://peregrine.io/careers).

## Sources
1. [Peregrine.io - Homepage](https://peregrine.io/)
2. [Peregrine.io - Careers](https://peregrine.io/careers)
3. [Greenhouse - Jobs at Peregrine](https://job-boards.greenhouse.io/peregrinetechnologies)
4. [LinkedIn - Peregrine Technologies](https://www.linkedin.com/company/peregrine-technologies)
5. [Peregrine.io - Series D Announcement](https://peregrine.io/resources/peregrine-technologies-raises-250-million-series-d-at-68-billion-valuation)

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