--- title: 'Corporate Trainer at Wing Assistant' canonical: 'https://feeny.ai/job/corporate-trainer-wing-assistant-makati-jphmc8xaa60z' type: 'job' last_seen: '2026-09-08' --- # Corporate Trainer at Wing Assistant - **Company:** Wing Assistant - **Location:** Makati, Philippines - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-08-28 - **Last confirmed live:** 2026-09-08 - **Apply:** https://jobs.lever.co/getwingapp/023d2e83-28ed-414a-bdf0-fb6c649223df ## Job description About the Role: The Corporate Trainer is responsible for designing, delivering, and continuously improving training programs that build employee skills, support onboarding, and strengthen organizational performance. In addition to core training functions, this role also owns new hire onboarding administration, employee engagement initiatives, recognition programs, surveys, and culture-building activities, delivering a seamless and engaging employee experience from pre-employment through onboarding and throughout the employee lifecycle. The Corporate Trainer plans and facilitates learning sessions across technical, functional, and soft-skills topics, partners with department leaders to identify training needs, coordinates onboarding and engagement programs, and evaluates program effectiveness to ensure learning and employee experience initiatives align with business goals. This role works closely with HR, hiring managers, department leaders, and subject matter experts to build a culture of continuous learning, strong onboarding, and organizational engagement, while ensuring compliance with company policies and HR processes. ## Key Responsibilities 1. Training Design & Development - Design, update, and maintain training curricula, modules, and materials for onboarding, technical skills, compliance, and soft-skills programs. - Develop training aids such as manuals, presentations, job aids, e-learning content, and assessment tools. - Partner with subject matter experts and department leaders to translate business and role requirements into effective learning content. - Keep training content current with company policies, industry best practices, and evolving business needs. 1. Training Delivery & Facilitation - Facilitate engaging classroom, virtual, and on-the-job training sessions for new hires and existing employees. - Deliver onboarding and orientation training in coordination with HR Operations. - Conduct skills training, leadership development, compliance training, and refresher courses as needed. - Adapt facilitation style and content delivery to different learning styles and audience levels. - Serve as the primary point of contact for participants during training programs. 1. Training Needs Analysis - Conduct training needs assessments in partnership with department leaders and HR to identify skill gaps. - Analyze performance data, feedback, and business objectives to recommend relevant training interventions. - Prioritize training initiatives based on organizational impact and urgency. 1. Evaluation & Continuous Improvement - Administer post-training assessments, evaluations, and feedback surveys to measure training effectiveness. - Analyze evaluation results to identify trends, gaps, and opportunities for improvement. - Track training completion rates, competency outcomes, and program ROI. - Prepare reports and recommendations for HR and business leadership. - Continuously refine training content and delivery methods based on feedback and results. 1. Learning Administration - Maintain accurate training records, attendance, and completion status within the LMS or HRIS. - Schedule training sessions, coordinate venues/logistics, and manage training calendars. - Monitor compliance with mandatory training requirements and certification renewals. - Assist in maintaining and updating training guides, resources, and the training content library. 1. Internal Communications - Prepare announcements and communications related to upcoming training programs, learning initiatives, onboarding, holidays, and employee programs. - Develop newsletters, employee communications, and HR/training campaigns. - Maintain training and onboarding content within the LMS or HRIS. - Promote participation in training and HR initiatives through various communication channels. - Coordinate with hiring managers and department leaders on training schedules and role-specific learning paths. 1. New Hire Onboarding - Manage the end-to-end onboarding process for all new hires. - Coordinate pre-employment requirements, onboarding schedules, and documentation. - Conduct or facilitate new hire orientation sessions. - Ensure timely completion of onboarding tasks, system access, equipment coordination, and HRIS enrollment. - Monitor completion of mandatory onboarding courses, handbook acknowledgment, company policies, and compliance requirements. - Serve as the primary HR contact for new hires during their onboarding period. - Continuously improve the onboarding experience based on survey results and feedback. 1. Employee Engagement - Plan, organize, and execute employee engagement programs, celebrations, wellness activities, and company events. - Develop initiatives that promote company culture, collaboration, and employee morale. - Coordinate recognition and appreciation programs including service awards, employee appreciation activities, and incentive programs. - Partner with department leaders to implement engagement strategies across teams. - Monitor participation and recommend improvements to increase employee involvement. 1. Employee Surveys & Feedback - Administer onboarding surveys, engagement surveys, pulse surveys, and employee satisfaction surveys. - Analyze survey results and identify trends, concerns, and opportunities for improvement. - Prepare reports and recommendations for HR leadership. - Track action plans resulting from survey feedback. 1. Employee Experience - Support initiatives that improve the overall employee journey from onboarding to offboarding. - Coordinate welcome kits, onboarding materials, and employee communications. - Assist in implementing culture-building initiatives aligned with company values. - Promote HR programs, policies, and benefits through effective communication. 1. Continuous Improvement - Recommend improvements to onboarding processes, training programs, and employee engagement initiatives. - Benchmark HR and learning best practices, and introduce innovative employee experience and training initiatives (e.g., blended learning, microlearning, gamification). - Assist in HR projects related to culture, employer branding, employee development, and retention. ## Qualifications Education - Bachelor's degree in Human Resources, Education, Organizational Development, Business Administration, or a related field. ## Experience - At least 2 years of experience in corporate training, learning and development, instructional design, HR Operations, employee engagement, onboarding, or a related HR function. - Experience facilitating training sessions, workshops, orientation programs, or employee events. - Experience using LMS and HRIS platforms is preferred. Knowledge & Skills - Strong presentation, facilitation, and public speaking skills. - Instructional design and curriculum development skills. - Excellent verbal and written communication. - Strong organizational and project coordination skills. - Event planning and coordination skills. - Data analysis and reporting for training effectiveness and engagement metrics. - Strong interpersonal and relationship-building abilities. - Knowledge of adult learning principles, training best practices, and employee engagement strategies. - Familiarity with Philippine labor laws and HR compliance requirements. - Proficiency in Microsoft Office, Google Workspace, LMS/HRIS platforms, and survey tools. Core Competencies - Customer Service Orientation - Communication Skills - Facilitation and Presentation Skills - Organization and Planning - Attention to Detail - Collaboration and Teamwork - Initiative and Proactiveness - Problem Solving - Adaptability - Creativity and Innovation - Confidentiality and Professionalism ## About Wing Assistant ## Company Overview - **One-liner**: Wing Assistant provides fully managed, vetted virtual assistants from the top 1% of global talent to handle recurring business tasks for small businesses, startups, executives, and enterprises. - **Entity Type**: Private (funded: Seed & Pre-Seed) - **Headquarters**: Berkeley, California, United States - **Founded**: 2018 - **Founders**: Not explicitly listed in available sources; co-founders include Sai G. (Co-Founder & CTO) per LinkedIn. ## Core Business - **Primary industry**: Internet Marketplace Platforms / Virtual Assistant Services - **Target customers**: B2B – small businesses, startups, executives, and enterprises across multiple verticals (e.g., healthcare, real estate, sales, marketing) - **Mission or purpose statement**: "Reinventing the future of work for companies worldwide" by providing elite virtual assistants so clients can focus on core business activities. ## Products & Services - **General Virtual Assistant (GVA) Full-Time**: Dedicated assistant, 160 hours/month, $999/month – includes free training, onboarding, free replacement, Customer Success Manager, quality control, Wing Workspace app, month-to-month. - **General Virtual Assistant (GVA) Part-Time**: 80 hours/month, $699/month – same features with limited file storage. - **Healthcare Assistant**: Specialized VA for patient intake, EHR updates, insurance verification (HIPAA compliant). - **Other Specialty Roles**: Executive Assistant, Sales Development Representative, Digital Marketing Assistant, Bookkeeper, Real Estate VA, and more – sourced and managed by Wing. - **Enterprise Services**: SOC 2 certified, HIPAA compliant, managed devices/VDI support, access controls and auditability for regulated industries. ## Market Standing - **Valuation/Market Cap**: Not publicly available (private company) - **Key Metric**: Annual revenue estimated $5M–$25M (based on employee count of 445 and industry benchmarks); Total funding $2.2M. - **Notable Investors/Partners**: Surface Ventures (led Seed round of $2.1M in March 2022), SkyDeck Berkeley (Pre-Seed $105k in March 2020). - **Growth Signals**: 445 employees (+20.7% YoY, +209 people), 177,516 LinkedIn followers (+34.9% yearly), 10,000+ companies supported, 2M+ applicants screened annually (hires <1%), active job postings across multiple roles. ## Competitive Advantages - **Top 1% talent pool**: Vetted, trained, and managed assistants from a global applicant base of 2M+ annually. - **Free replacement guarantee**: If an assistant isn’t a fit, Wing replaces them at no cost, monitored by a Customer Success Manager. - **Managed service model**: Wing handles training, supervision, quality control, and security compliance (SOC 2, HIPAA) – reducing client hiring overhead. - **Month-to-month contracts**: No long-term commitment, with plans starting at $699/month for part-time support. - **Security-first**: SOC 2 certified, HIPAA compliant, managed devices, and VDI support for regulated workflows. ## Strategic Focus - **Current priorities**: Expanding AI solutions (e.g., hiring a Product Manager, AI Solutions) and deepening specialization (healthcare, real estate, sales enablement). - **Growth direction**: Scaling global talent pool across 23+ countries (Philippines, India, Mexico, US, Nigeria, etc.) and increasing enterprise adoption through compliance certifications. - **Operational efficiency**: Automating vetting, training, and quality processes to maintain high service consistency while growing headcount. ## Why Work Here - **Culture**: Inclusive, fun work environment with opportunities for career growth, upskilling, and paid training. Rated 3.7/5.0 on employer reviews (356 reviews) with work-life balance at 3.9, culture at 3.8. - **Remote/hybrid policy**: Fully remote (100% work-from-home) with US work hours for most roles; positions available across multiple time zones (e.g., US, Philippines, India, Latin America). - **Notable perks**: Performance incentives, job security and stability, holiday & overtime pay, supportive team, opportunities for advancement. - **Engineering culture**: Mobile and engineering leaders are present (e.g., Mobile Engineer Leader, Head of Engineering); React Native Developer roles indicate modern tech stack. ## Sources 1. [linkedin.com](https://linkedin.com/company/wingassistant) 2. [get.wingassistant.com](https://get.wingassistant.com/) 3. [leadiq.com](https://leadiq.com/c/wing-assistant/5a1daaf52300005b009fbca2) 4. [wingassistant.com](https://wingassistant.com/careers/us/executive-assistant-us-columbus/) 5. 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