---
title: 'Country Manager - Merchant at Satispay'
canonical: 'https://feeny.ai/job/country-manager-merchant-satispay-milan-d3kkcv7s9d96'
type: 'job'
last_seen: '2026-11-04'
---

# Country Manager - Merchant at Satispay

- **Company:** Satispay
- **Location:** Milan, Italy
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-11-02
- **Last confirmed live:** 2026-11-04
- **Apply:** https://jobs.ashbyhq.com/satispay/d5165e4a-9e7d-4ddc-92ec-9a8fa464d7b5

## Job description

## About us

Traditional banking has never really given you control over your financial life. Satispay exists to change that: to empower people through finance. That means making financial services easy and accessible for over 6.5M users. We started with payments, then benefits, investing, cards... and we’re not done. Not even close. We follow the same logic every time: find a real problem, solve it properly, then look for the next one. The destination? To build the most loved financial platform in the world. If you own outcomes rather than tasks, stay close to what users need, and refuse to wait for someone else to fix what's broken — you'll find people here who work exactly in the same way. And together, you'll build something worth being proud of.

## What you'll be doing

As our Country Manager - Merchant, you’ll play a key role in driving sales and profitable growth across Satispay’s core merchant business. You will hold the strategic and operational responsibility, including the P&L (profit and loss), for our core merchant ecosystem, the most iconic and foundational business we have. Your mission is to maximize sales, find new ways to monetize, lead our commercial teams, and be the strongest advocate for merchants’ needs and market trends. This is a permanent role based in Milan, with a flexible hybrid working policy. This is an opportunity to lead within a high-growth, constantly evolving environment – a challenge perfectly suited for an executive ready to navigate and shape change at scale and contribute to something bigger. Here's what your day-to-day will look like:

- Own the Merchant P&L and strategy - Define, drive, and execute the commercial strategy for the Merchant business, delivering sustainable revenue growth and profitability.
- Lead and scale the sales teams - Directly manage and mentor the sales organization. Sharpen commercial processes, targets, and performance to maximize market penetration.
- Be the voice of the merchant - Dig into merchants’ needs, pain points, and industry trends, and turn them into clear, actionable feedback for our product and growth strategies.
- Spot monetization opportunities - Keep analyzing the merchant landscape to identify, test, and launch new feature-driven or service-driven ways to monetize.
- Thrive in a matrix structure - Work closely with cross-functional teams, such as Product and Growth, among others, to align the product roadmap with merchant expectations and make execution seamless.

You will lead and mentor high-performing teams, collaborate closely with peers with structured communication and transparency, demonstrating a commitment to integrity and ownership.

Who we're looking for This role needs a proven leader with a distinguished track record of success in driving strategic initiatives and achieving significant business growth within relevant sectors. You will lead by example, combining ambition with purpose, drive impactful results, and cultivate ownership and continuous improvement in our dynamic environment.

- Business acumen and P&L ownership - 5-8+ years in senior leadership roles (General Manager, Head of Business or VP of Sales) with full accountability for a business line’s P&L, ideally scaling merchant-facing or business-to-business-to-consumer (B2B2C) business lines.
- Sales leadership - Proven experience directly managing, structuring, and motivating high-performing sales teams, preferably in Fintech, Payments, Retail Tech, or Marketplace, backed by a strong commercial drive. Experience and expertise in acquiring, payment acceptance, and point-of-sale (POS) solutions is a plus.
- Monetization and growth mindset - A sharp eye for untapped revenue streams, upselling opportunities, and strategic partnerships within a merchant ecosystem.
- Matrix organization expertise - Strong ability to navigate and influence in a matrix environment, bridging the gap between field sales and central product and growth teams.
- Customer-centric, trend-driven approach - Genuine passion for understanding merchant dynamics, physical and digital retail trends, and shifting consumer behaviors.

Don't worry if you don't tick every box. We believe in the power of different viewpoints and strengths. Your unique perspective is important as we build something special: if you're passionate and can make a difference, we truly encourage you to apply.

CareAbout: how we support your impact We move fast, and evolution never stops. It’s a fun ride, but it can be challenging. To make sure our people truly thrive, we’re committed to making their lives easier, both in the office and out in the world. That’s why we created CareAbout:

- ❤️ Health: private insurance for you and your family, psychological support with Serenis, mental health workshops.
- 💰 Financial resources: Stock Option Plan, meal vouchers, relocation support if you’re moving countries.
- ⚙️ Growth and development: professional development programs, internal mobility, language courses with Preply.
- 🌱 Flexibility: unlimited PTO, hybrid working policy*, flexible working hours.
- 👨‍👩‍👧 Family: enhanced parental leave, additional leave for child sickness.

*We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time.

Initial salary: Starting from €120,000.00 gross per annum This baseline is set using objective, gender-neutral criteria for the role's core requirements. However, we do not believe in putting a ceiling on talent. The final compensation package is tailored according to your unique experience and expertise. If your skills go beyond the standard profile, apply anyway so we can discuss a package that reflects your true value.

## Equal opportunity employer

At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs!

Learn more about us Curious what it's actually like here? Our values and pillars shape how we work every day: [explore them here](https://www.satispay.com/en-it/work-at-satispay/).

## #LI-VR1

## #LI-HYBRID

By submitting this application, I acknowledge that I have read and understood the content of the [Privacy Policy](https://www.satispay.com/en-it/legal-hub/privacy-policy/candidates/)

## About Satispay

## Company Overview
- **One-liner**: Satispay is a mobile payment app and welfare platform that enables individuals to pay in shops and online, exchange money, and save, while providing businesses with digital benefit solutions.
- **Entity Type**: Private (late-stage, offers stock options to all permanent employees)
- **Headquarters**: Milan, Italy
- **Founded**: 2013
- **Founders**: Not publicly available from provided sources

## Core Business
- **Primary industry**: Financial technology (Fintech) – mobile payments, digital welfare/benefits
- **Target customers**: B2C (individuals), B2B (shops and businesses of all sizes), B2E (employee benefits)
- **Mission / purpose statement**: “We are the payment app that puts people at the center: individuals, shops, and businesses. For us, paying is a bit like saying ‘nice to meet you.’”

## Products & Services
- **[Satispay App]**: Mobile payment application for consumers – pay in physical shops and online, send money to contacts, create money boxes for saving. Type: Mobile app / digital wallet.
- **[Satispay Business]**: Payment acceptance solution for merchants with low fees, designed to expand customer reach. Type: Payment gateway / POS solution.
- **[Satispay Welfare]**: Digital benefits platform for companies – offers meal vouchers, flexible benefits budget, and other employee perks. Type: SaaS / welfare administration.

## Market Standing
- **Valuation / Market Cap**: Not publicly available in provided materials
- **Key Metric**: Over 6 million users and 450,000 shops on the platform; headcount >750 across 25 nationalities and 4 offices (Milan, Naples, Luxembourg, Barcelona).
- **Notable Investors / Partners**: Not specified in provided sources (known from industry reports: Tencent, Square, etc. – cannot confirm from given search results)
- **Growth Signals**: Expanding internationally (office in Spain and Luxembourg), strong user and merchant growth, continuous hiring across multiple departments.

## Competitive Advantages
- Large, loyal user base in Italy (6M+ users, 450K shops) creating strong network effects.
- Integrated welfare platform that differentiates from pure payment apps, offering stickiness with businesses and employees.
- Focus on simplicity, low fees, and ethical, people-centered design.
- “Act like owners” culture supported by stock options for all permanent employees.

## Strategic Focus
- Expanding merchant acceptance and user adoption across Europe.
- Deepening the welfare/benefits offering to serve businesses of all sizes.
- Scaling the engineering and product teams to maintain platform reliability and introduce new features.
- Cultivating an inclusive, transparent, and high-ownership internal culture to attract top talent.

## Why Work Here
- **Culture & Values**: “Act like owners” – responsibility, bravery, transparency, putting users first. Monthly company updates and quarterly anonymous surveys ensure open communication.
- **Work Policy**: Hybrid model – 3 days in office, 2 remote (flexible based on role). Offices in Milan, Naples, Luxembourg, Barcelona.
- **Perks & Benefits**:
  - Stock options for all permanent employees
  - Unlimited paid time off
  - Health insurance (employee and family), psychological support via Serenis
  - Enhanced parental leave, additional leave for child sickness
  - Relocation support, meal vouchers, flexible benefits budget
  - Professional development programs, internal mobility, language courses with Preply, Satischool internal training platform
  - Leadership program for managers
- **Inclusive Environment**: Gender-neutral toilets, Balance Room, strong focus on female representation in tech, partnerships with diversity initiatives.
- **Growth Opportunities**: Internal mobility prioritized, learning resources, and regular performance-based stock top-ups.

## Sources
1. [satispay.com - Work at Satispay](https://www.satispay.com/en-it/work-at-satispay/)
2. [satispay.com - Benefits](https://www.satispay.com/en-it/company/benefits/)
3. [satispay.com - Main site](https://www.satispay.com/en)
4. [satispay.com - Open Positions](https://www.satispay.com/en-it/work-at-satispay/open-positions/)
5. [satispay.com - Culture & Values](https://www.satispay.com/en-it/company/values/)

## Other roles at Satispay

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