--- title: 'Country Manager (US) at fonio' canonical: 'https://feeny.ai/job/country-manager-us-fonio-new-york-gz6qy2815qp3' type: 'job' last_seen: '2026-10-29' --- # Country Manager (US) at fonio - **Company:** fonio - **Location:** New York, NY - **Employment:** full-time - **Posted:** 2026-10-22 - **Last confirmed live:** 2026-10-29 - **Apply:** https://jobs.ashbyhq.com/fonio/b8a4cfd6-13f5-4bef-ba1e-a513cb1b24a0 ## Job description Country Manager, US New York · Full-time · Reports to CCO ## About fonio fonio builds AI phone agents, plus WhatsApp, chat and email assistants, for small and medium-sized businesses. We have 10,000+ customers and grew from $1M to $10M ARR in under 12 months. We’re now expanding across Europe, Brazil and the US. We work with ownership, direct feedback, few meetings and no politics. You run your area like it’s your company. ## The role The US is our next big market, and you’ll lead it. As Country Manager, you own the commercial P&L for the US. You’ll build the sales team, set the go-to-market strategy and turn fonio into a market leader for SMBs across the country. You’ll start with a clean slate in a huge market, backed by a product with proven traction in Europe. You’ll build the team from the first hires and scale it quickly as the market takes off. Most of your time goes to sales. You’ll also own marketing and demand generation for the US, so you need to be strong across both. ## What you’ll do - Own the US commercial P&L: revenue, margins and growth targets. - Define and run the US go-to-market strategy, from positioning and pricing to channels and sales motion. - Hire, lead and develop a high-performing sales team, and scale it quickly through 2027 and beyond. - Build a repeatable sales engine for the SMB segment, with clear processes, targets and rhythms. - Lead US marketing and demand generation, working with sales to drive pipeline. - Work with Product to adapt the offering to the needs of US customers. - Work with our central teams on partnerships, sales enablement and onboarding for the US team. - Report on performance and represent the US market in leadership decisions. ## What you bring - You’ve led a sales organisation of around 40 people, and you’re ready to lead a bigger one. - You’re an expert in selling SaaS to SMBs and know what a high-velocity sales motion takes. - You have a strong understanding of marketing and demand generation, and how they work with sales. - You’ve owned a P&L, or a commercial target at a comparable level. - You act like a founder. You take ownership, move fast, solve problems yourself and keep going when it’s hard. - You’re a strong leader who attracts and develops talented people. - You’re fluent in English and comfortable with regular travel to Vienna. ## Nice to have - You’ve launched a European SaaS product in the US. - You’ve founded a company before. ## What you get - Full ownership of a market with huge potential. - A direct line to our leadership team. - A team of ambitious people, many of them former founders. - Salary: $300k - $350k base, plus equity. Process - 30 min Intro Call with TA - 60 min Skill Interview with CCO - 30 min Interview with CEO - 20 min Culture Interview ## About fonio ## Company Overview - **One-liner**: fonio is a European AI platform that provides AI phone assistants and omnichannel customer communication solutions for small and medium-sized businesses. - **Entity Type**: Private (Seed stage) - **Headquarters**: Vienna, Austria - **Founded**: 2024 - **Founders**: Daniel Keinrath (CEO) and Matthias Gruber (CTO) ## Core Business - **Primary industry**: AI-powered customer communication / Telecommunications - **Target customers**: B2B, primarily small and medium-sized businesses (SMBs) with high volumes of customer calls - **Mission or purpose statement**: To ensure no lead, customer, or opportunity is missed by providing 24/7 AI-powered communication across phone, WhatsApp, email, and chat. ## Products & Services - **AI Phone Assistant**: An AI agent that handles inbound and outbound calls, capable of scheduling appointments, answering inquiries, processing orders, and transcribing conversations. It features speech recognition for difficult dialects, turn-detection for natural conversation flow, and real-time emotion recognition. It can be set up in under 10 minutes with no coding required. - **Omnichannel Platform**: Expanding beyond voice to include WhatsApp (already live), with email and chatbot support to follow. The platform integrates with CRMs, calendar tools, and databases via native integrations and APIs. - **Proprietary Calendar**: An AI-native calendar tool that is already live as part of the platform. - **Proprietary CRM**: A CRM purpose-built for AI-driven customer interactions, expected to launch by the end of Q3 2026. ## Market Standing - **Valuation/Market Cap**: $140 million valuation (as of June 2026, per seed round) - **Key Metric**: Total funding of over $20 million, including a $17 million seed round led by 20VC (June 2026) and a €3 million angel round (December 2025). - **Notable Investors/Partners**: 20VC (lead), with participation from founders and executives of Synthesia, HubSpot, and Revolut. Previous angel investors include early backers of Facebook and Airbnb. - **Growth Signals**: - Over 7,000 customers across nine markets (Austria, Germany, Switzerland, France, Italy, Poland, Brazil, UK, USA) - Automates over 2 million calls per month - Growing at roughly 40% month-over-month - Acquired competitor fluently in September 2025 - Added $1 million in ARR in April 2026 alone, targeting a 5x increase by year-end - Opening offices in New York, Munich, Milan, Paris, London, Warsaw, and Barcelona ## Competitive Advantages - **Proprietary European Infrastructure**: Develops its own orchestration layer and models (speech recognition, turn-detection, emotion recognition), ensuring all data remains in the EU on servers in Nuremberg, Germany. This differentiates them from competitors who white-label US services. - **High End-to-End Resolution Rate**: In roughly 90% of cases, the AI agent conducts a fully human-like conversation and resolves the inquiry without needing to route it to a human. - **Builder-Heavy Team**: Over half the team are former founders, operations leaders, or people who have scaled products at companies like Canva. ## Strategic Focus - **Omnichannel Expansion**: Moving beyond voice to become a full omnichannel platform (WhatsApp, email, chat). - **International Expansion**: Establishing physical offices in key markets (New York, Munich, Milan, Paris, London, Warsaw, Barcelona) after recent launches in the UK and US. - **Building an AI-Native Tool Ecosystem**: Developing a proprietary calendar and CRM to create a complete, integrated platform for customer communication. ## Why Work Here - **Rapid Growth & Impact**: The company is in a phase of hypergrowth (40% MoM), and employees are "still early enough that your work will genuinely shape the culture, the product, and the company." [fonio.ai/en/careers](https://www.fonio.ai/en/careers) - **Culture**: Described as fast, committed, and in-office by default. The team emphasizes moving fast and having fun. Most roles are Vienna-based, with the expectation of being in the office most days. - **Remote Options**: Engineering roles are fully remote (within ±3 hours of CET). For other roles, there is a temporary relocation to Vienna for onboarding (1-3 months), followed by relocation to the target market. - **Relocation Support**: The company sponsors travel and accommodation in Vienna for the onboarding period and offers full relocation support for moving to target markets. - **Team Size**: Around 40-50 people, with plans to double by the end of the year. - **Hiring Process**: A 3-4 step process: 15-minute intro call, 30-45 minute skills interview (sometimes with a case study), potentially a deeper skills or leadership interview, and a final 20-minute culture call with both founders. [fonio.ai/en/careers](https://www.fonio.ai/en/careers) ## Sources 1. [fonio.ai - Product Page](https://www.fonio.ai/en) 2. [fonio.ai - Careers Page](https://www.fonio.ai/en/careers) 3. [fonio.ai - Press Section](https://www.fonio.ai/en/press) 4. [fonio.ai - Seed Funding Press Release](https://www.fonio.ai/en/news-cool-stuff/pr-14mio-seed-funding-20vc) 5. [LinkedIn - fonio.ai](https://at.linkedin.com/company/fonio-ai) ## Other roles at fonio - [Onboarding Specialist](https://feeny.ai/job/onboarding-specialist-fonio-vienna-951c4tjyggpd) — Vienna, Austria - [Sales Lead (US)](https://feeny.ai/job/sales-lead-us-fonio-new-york-hqnbsm9dhknv) — New York, NY - [Account Executive (US)](https://feeny.ai/job/account-executive-us-fonio-new-york-y1ay5cbepgy8) — New York, NY - [Product Designer](https://feeny.ai/job/product-designer-fonio-vienna-1eg2f1jmxgyg) — Vienna, Austria - [People Operations Manager (US)](https://feeny.ai/job/people-operations-manager-us-fonio-new-york-6bjy1qms30fv) — New York, NY - [Forward Deployed Engineer - Spanish](https://feeny.ai/job/forward-deployed-engineer-spanish-fonio-europe-pcf13sx43zn5) — Europe - [Forward Deployed Engineer - Italian](https://feeny.ai/job/forward-deployed-engineer-italian-fonio-europe-b7z9gdqtgb2h) — Europe - [Forward Deployed Engineer - French](https://feeny.ai/job/forward-deployed-engineer-french-fonio-europe-4t590an6qmyb) — Europe - [Forward Deployed Engineer - UK](https://feeny.ai/job/forward-deployed-engineer-uk-fonio-london-javwvp38789v) — London, United Kingdom - [Growth Influencer Marketing (m/w/d)](https://feeny.ai/job/growth-influencer-marketing-m-w-d-fonio-vienna-m27gfk98c9mb) — Vienna, Austria