---
title: 'Court Support Specialist at ABC Legal Services'
canonical: 'https://feeny.ai/job/court-support-specialist-abc-legal-services-phoenix-444t7e8jcrx0'
type: 'job'
last_seen: '2026-10-19'
---

# Court Support Specialist at ABC Legal Services

- **Company:** ABC Legal Services
- **Location:** Phoenix, AZ
- **Posted:** 2026-10-12
- **Last confirmed live:** 2026-10-19
- **Apply:** https://www.abclegal.com/job-openings/job?id=8028254003&gh_jid=8028254003

## Job description

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.

Job Overview:

The Court Support Specialist is a Phoenix-based, in-office role focused exclusively on supporting Arizona court operations. This position partners closely with Arizona courts and legal court runners to ensure court filings are received, processed, and accurately uploaded into our proprietary system in a timely manner.

This role requires frequent professional communication with court personnel and internal teams, requiring strong attention to detail when preparing legal paperwork, tracking document retrievals, and processing court records. The ideal candidate is organized, proactive, and comfortable managing high-volume court tasks in a fast-paced environment. This is a 100% onsite role in our Phoenix office.

Key Responsibilities:

- Court Liaison: Contact Arizona courts for individual orders and status updates, resolving issues related to legal filings and retrievals.
- Legal Documentation: Prepare paperwork and ensure proper court fees are included for document retrieval and submissions.
- Document Lifecycle Management: Process, review, and organize retrieved copies from court, ensuring accurate data entry into internal systems.
- Internal Team Coordination: Work directly with court runners to navigate court timeframes, requirements, and troubleshoot delays.
- Court Website Navigation: Navigate and interpret Arizona court dockets and websites to locate case documents and filing information.
- Professional Outreach: Communicate accurately via phone, email, and Microsoft Teams with court personnel, runners, and attorneys.
- System Management: Utilize Skye (in-house application) to track document progress, add detailed case notes, and maintain high accuracy.
- Volume Handling: Manage incoming/outgoing calls related to document statuses and relay updates to internal teams
- Process Improvement: Collaborate with the team to identify and resolve bottlenecks in the court document lifecycle
- Perform other job-related duties as assigned.

Qualifications:

- High school diploma / GED required (Legal experience preferred).
- Prefer 1+ years of customer support / call-center / retail experience in a service-oriented position.
- Strong communication skills, both written and verbal, with a focus on professional phone etiquette.
- Tech Savvy: Comfortable using Teams/Zoom for outbound calls and chats, and Outlook for emails.
- Proficient in Microsoft Office suite (Outlook, Teams, Excel, Word) and online fax
- Document Manipulation: Experience working with and editing PDFs.
- Detail-Oriented: Ability to perform repetitive data-entry tasks with a high degree of accuracy.
- Ability to read, write and speak English fluently.
- Quick learner and willing to learn and grow within the legal support field

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

- Health, Dental, Vision insurance
- 401(k) with company matching
- Paid time off
- 7 Paid company holidays
- 4 Floating holidays per-year
- Life Insurance and AD&D Insurance
- Long Term Disability
- Health Care Reimbursement Flexible Spending Account
- Dependent Care Flexible Spending Account
- EAP (Employee Assistance Program)
- Pet Insurance

Starting Pay: $17.00 to $17.00 per hour

Job Type: Full-time, Monday through Friday, in-office in the Camelback Mountain area, 8:00 AM–5:00 PM

## About ABC Legal Services

## Core Business
- **Primary industry**: Legal Services (specifically service of process and legal document delivery)
- **Target customers**: Law firms, corporations, government agencies (including the U.S. Department of Justice), legal professionals, and individuals
- **Mission or purpose**: “Making service of process simple” – streamlining and modernizing the delivery of legal documents through technology and a nationwide network.

## Products & Services
- **Service of Process (core offering)**: End-to-end legal document delivery with GPS and photo evidence, real‑time updates, and court‑ready proof of service. Covers every ZIP code in the U.S. and 88 countries.
- **Docketly (subsidiary)**: Connects law firms with experienced appearance counsel for reliable courtroom coverage.
- **Mobile App for Process Servers**: Provides GPS‑tracked evidence and photo documentation for every service attempt.
- **Case Management Integrations**: Seamless integration with existing legal software to streamline workflow.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Annual Revenue of approximately **$124M** (latest available); total headcount of **700+ employees** (up from 451 with 26% YoY growth)
- **Notable Investors/Partners**: 
  - **Gridiron Capital** (private equity owner since August 2025)
  - **U.S. Department of Justice** (exclusive contract since 2003)
  - **Wolters Kluwer / CT Corp** (preferred partner)
- **Growth Signals**: 
  - Expanded to 10 offices nationwide and operates in 9 countries (including India, Mexico, Portugal, Netherlands)
  - SOC 2 certification achieved in December 2024, reinforcing data security
  - Over 50,000 legal professionals served; network of 10,000+ process servers
  - 12M+ service attempts per year

## Competitive Advantages
- **Nationwide reach**: Only provider with coverage in every U.S. ZIP code and 88 countries via a proprietary network of 10,000+ process servers.
- **Exclusive government contract**: Sole process server for the U.S. Department of Justice since 2003 – a trust signal unmatched by competitors.
- **Technology‑first platform**: GPS/photo evidence, real‑time tracking, and integrations with case management systems reduce errors and improve transparency.
- **Scale and experience**: 50+ years in operation, 700+ employees, and a track record of serving over 50,000 legal professionals.

## Strategic Focus
- **Expansion of technology**: Continue investing in proprietary software to further automate and simplify service of process.
- **International growth**: Deepening presence in 88 countries and expanding the subsidiary Docketly for appearance counsel.
- **Data security**: Maintaining SOC 2 compliance and enhancing cybersecurity to protect sensitive legal documents.
- **Talent acquisition**: Scaling the remote workforce across the U.S. and territories, with emphasis on operations, product, sales, and engineering.

## Why Work Here
- **Remote‑first culture**: Work from anywhere in the U.S. and its territories; company provides tools and resources for remote success.
- **Culture of innovation**: Encourages curiosity, initiative, and continuous learning; employees have autonomy and trust to make an impact.
- **Collaborative environment**: Supportive teams, open communication, regular check‑ins, and mentorship opportunities.
- **Great benefits**: Medical, dental, vision insurance with affordable family plans; retirement plan with company matching; paid holidays and accrued PTO.
- **Community involvement**: Paid time off for volunteering, blood donation, voting, jury duty, and civic activities.
- **Growth opportunities**: Clear paths for advancement, recognition, and career development in a company that is expanding rapidly.
- **Employee rating**: 3.0/5.0 on Glassdoor (419 reviews); work‑life balance scores higher (3.4) than compensation (2.9) and culture (2.8).

## Sources
1. [ABC Legal – About Page](https://www.abclegal.com/about)
2. [ABC Legal – Careers Page](https://www.abclegal.com/careers)
3. [ABC Legal – Homepage](https://www.abclegal.com/)
4. [LinkedIn – ABC Legal Services Company Page](https://www.linkedin.com/company/abc-legal-services)

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