---
title: 'CPSD Agent - AETC GTIMS at Data Systems Analysts, Inc.'
canonical: 'https://feeny.ai/job/cpsd-agent-aetc-gtims-data-systems-analysts-inc-remote-jppcjrtv3mzf'
type: 'job'
last_seen: '2026-10-16'
---

# CPSD Agent - AETC GTIMS at Data Systems Analysts, Inc.

- **Company:** Data Systems Analysts, Inc.
- **Location:** Remote
- **Compensation:** $60k–$61k
- **Work type:** remote
- **Posted:** 2026-09-30
- **Last confirmed live:** 2026-10-16
- **Apply:** https://job-boards.greenhouse.io/datasystemsanalystsinc/jobs/5436620008

## Job description

All hired employees are expected to have experience with Microsoft Copilot and / or an approved equivalent AI solution.

Description DSA Inc. is seeking a qualified Graduate Training Information Management System (G/TIMS) CPSD Agent in a remote role.  The selected candidate will join DSA's G/TIMS support team; the team supports G/TIMS users across all G/TIMS supported MAJCOMS. Responsibilities of this position include supporting remove G/TIMS users at all supported sites, provide subject matter expertise to the on-site technical team and assist with activities supporting G/TIMS end users. Position requires weekend and nighttime hours (estimate <10% time)

Required Qualifications

- G/TIMS operational experience
- Worked as either Military Aircrew or other Ops Experience in one of the Major Commands (MAJCOM): AMC, AETC, ACC or similar Service e.g. Marines, Army, Navy
- Service Desk experience (customer contact experience)
- Current Knowledge of Air Force Network environments
- Security + CE certification

Clearance Required

- Must hold at hire and maintain an active DoD Secret Clearance

Desired Qualifications

- Subject Matter Expertise in G/TIMS modules and AMC application configurations
- Experience performing software testing of the G/TIMS system

## Key Responsibilities

- Provide Tier 1 product support for G/TIMS users
- Provide timely response to resolve user requests via email, phone or other methods
- Train users in current or upcoming new functionality, and assist on-site team members with activities that resolve user issues (i.e. troubleshooting software)
- Gather help desk metrics and reports
- Attend/provide briefing content and respond to requests for subject matter expertise from local team, other service desk representatives and end users
- Track and respond to user issues with both functional and common service applications, scheduling functions, and provide information for the effective use of G/TIMS capabilities
- Responsible for initial entry and updating of work tickets (in Redmine)

#DSA209

## #LI-KE1

The posted salary range is a good-faith estimate. Actual compensation will be based on the selected candidate’s qualifications, experience, skills, and other job-related factors.

DSA - Salary Pay Range $60,000—$61,000 USD

Many of DSA's positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. DSA is proud to be an Equal Opportunity Employer. DSA is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. DSA requires background checks , where permitted , by law. DSA is an E-Verify Employer.

## About Data Systems Analysts, Inc.

## Company Overview
- **One-liner**: Data Systems Analysts, Inc. (DSA) delivers secure, innovative IT and critical infrastructure protection solutions to defense, intelligence, civilian, state, and commercial customers.
- **Entity Type**: Private (100% employee-owned via ESOP)
- **Headquarters**: Trevose, Pennsylvania, United States
- **Founded**: 1963
- **Founders**: Not publicly available

## Core Business
- **Primary industries**: IT System Operations and Maintenance, Critical Infrastructure Protection, Cybersecurity, Artificial Intelligence / Machine Learning, Data Science, Cloud Solutions, DevSecOps, Software Development
- **Target customers**: B2G (U.S. Department of Defense, Federal Civilian agencies, state/local governments), B2B (academia, commercial entities), and critical infrastructure operators
- **Mission**: “To provide resilient, sustainable solutions for our clients” and “to be a recognized leader of secure, innovative technology and information management solutions that enable our customers to serve the public and safeguard our nation.”

## Products & Services
For each major offering:
- **Artificial Intelligence / Machine Learning (AI/ML)**: Solutions to narrow the gap between human learning and machine learning, enabling greater efficiencies
- **Cybersecurity**: Full-spectrum cyber operations, security, and compliance (CMMC Level 2, ISO/IEC 27001:2013 certified)
- **Data Science**: Advanced analytics, data aggregation, and operational insight for critical infrastructure
- **System Engineering & Technical Assistance (SETA)**: Technical integration and support for mission-critical programs
- **DevSecOps**: Secure software development lifecycle integration
- **Software Development**: Custom application development and modernization
- **Cloud Solutions**: Cloud migration, management, and secure cloud architectures
- **Analytics**: Business and operational analytics for decision support
- **Critical Infrastructure Intelligence Systems**: Monitoring and protection for energy, transportation, and other essential assets

## Market Standing
- **Valuation**: Not disclosed (private, employee-owned company)
- **Key Metric**: Annual Revenue of **$174.7M** (per LinkedIn data)
- **Notable Investors/Partners**: 100% employee-owned; no external investors. Key certifications include CMMC Level 2 (C3PAO), ISO 9001:2015, ISO/IEC 27001:2013, and CMMI Maturity Level 3 for Services and Development.
- **Growth Signals**: Headcount of 306 employees (+26.1% YoY); 15 active job postings as of mid-2026; recent award of an Enterprise Task Order (undisclosed agency); operations in 18 countries.

## Competitive Advantages
- **100% Employee-Owned (ESOP)**: Every employee has a direct stake in the company’s success, fostering a high-performance, mission-focused culture.
- **Deep Government Credentials**: Over 60 years of experience supporting U.S. defense and civilian agencies with top-tier security clearances and compliance certifications.
- **Comprehensive Certification Portfolio**: Holds CMMC Level 2, ISO 9001, ISO 27001, and CMMI ML3 – a rare combination that opens doors to sensitive, high-value contracts.
- **Proven Track Record**: Foundational role in providing secure messaging for the DoD; now a trusted partner for critical infrastructure monitoring and national security.

## Strategic Focus
- Continued expansion in Artificial Intelligence, Machine Learning, and Data Science to drive operational efficiencies for clients.
- Deepening capabilities in DevSecOps and Cloud Solutions to support federal modernization initiatives.
- Broadening reach into commercial critical infrastructure (energy, transportation, universities) while strengthening core defense and civilian programs.
- Maintaining and growing certification portfolio to remain competitive in the government contracting space.

## Why Work Here
- **100% Employee-Owned**: All employees receive company stock at no cost, creating direct ownership and long-term wealth-building opportunities.
- **Competitive Benefits**: Customizable medical/dental/vision, 20% 401(k) match (through ESOP), paid leave, life insurance, pet insurance, identity theft protection, and wellness programs.
- **Career Development**: DSA University funds degree programs, certifications, and professional memberships; culture encourages lifelong learning (Fundamental #2: “Be a Lifelong Learner”).
- **Mission-Driven Culture**: Clear focus on national security and critical infrastructure protection; strong ethics and “DSA Way” fundamentals.
- **Military-Friendly**: Actively recruits veterans and values prior military experience; many employees come from Air Force, Army, and defense contractors.
- **Work Environment**: Hybrid/office presence across 60+ locations in the U.S. and internationally; roles include remote opportunities depending on contract requirements.

## Sources
1. [dsainc.com](https://www.dsainc.com/)
2. [dsainc.com/who-we-are](https://www.dsainc.com/who-we-are/)
3. [dsainc.com/join-our-team](https://www.dsainc.com/join-our-team/)
4. [dsainc.com/leadership](https://www.dsainc.com/leadership/)
5. [LinkedIn – DSA](https://www.linkedin.com/company/dsa)

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