---
title: 'Creative Director, Brand, Social & Partnerships at Chime Financial, Inc'
canonical: 'https://feeny.ai/job/creative-director-brand-social-partnerships-chime-financial-inc-new-york-0cefd8250n2j'
type: 'job'
last_seen: '2026-09-09'
---

# Creative Director, Brand, Social & Partnerships at Chime Financial, Inc

- **Company:** Chime Financial, Inc
- **Location:** New York, NY / San Francisco, CA
- **Posted:** 2026-09-03
- **Last confirmed live:** 2026-09-09
- **Apply:** https://boards.greenhouse.io/chime/jobs/8782303002?gh_jid=8782303002

## Job description

## About the role

Chime is seeking an experienced Creative Director to develop brand-defining campaigns. This role will be responsible for shaping the creative vision, crafting captivating narratives, and executing innovative marketing strategies across various channels, including TV, social activations, brand partnerships, and more. The ideal candidate will have a strong background in creative agency work, a proven track record of delivering impactful campaigns, and the ability to lead a talented team of art directors, designers, and copywriters.

This individual should be comfortable pitching bold, top-of-funnel brand campaigns while also understanding the importance and role of the full marketing funnel. They should be able to develop creative ideas that build awareness, drive consideration, and support conversion, ensuring campaigns are not only culturally resonant and brand-defining, but also strategically connected to business objectives across every stage of the customer journey.

The base salary offered for this role and level of experience will begin at $201,000.00 and up to $279,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

- Create a vision for the Chime brand that translates into powerful and authentic storytelling that drives awareness/consideration
- Develop and execute a creative vision for what our brand looks and feels like through integrated marketing campaigns, TV, activations, social campaigns, and partnerships across all channels.
- Champion bold ideas and creative approaches to telling Chime’s stories and more deeply connecting with Chime’s members
- Oversee the end-to-end creative process, from concept development to final execution, ensuring alignment with the company's brand values and marketing objectives.
- Collaborate with marketing leads to create integrated campaigns that resonate with target audiences.
- Provide strategic direction and leadership to a team of art directors, designers and copywriters, fostering an environment of creativity, innovation, and collaboration.
- Lead creative brainstorming sessions, providing clear guidance, feedback, and inspiration to generate impactful ideas.
- Manage relationships with external creative agencies, production houses, and media partners to ensure high-quality execution of campaigns.
- Stay current with industry trends, emerging technologies, and best practices to ensure our creative work is fresh and relevant.
- Maintain a strong understanding of our consumer base, market trends, and competitor landscape to inform creative strategies.
- Inspire commitment, loyalty, pride, and spirit in the organization, to support Chime as a great place to work

To thrive in this role, you have

- A deep passion for building brands with a results-oriented mindset
- 8+ years in creative leadership, with at least 5 years in a leadership position building brand-level work
- Deep understanding of advanced AI tools to support the creative process.
- Bachelor's degree in Marketing, Advertising, Design, Copywriting or a related field.
- Proven experience working in a creative agency environment, with a strong portfolio of consumer-facing campaigns, including TV spots, digital, and partnership initiatives.
- Demonstrated ability to develop creative concepts that drive engagement and brand loyalty.
- Strong leadership skills with the ability to inspire, mentor, and lead a small creative team.
- Excellent communication and presentation skills, with the ability to articulate creative ideas and concepts to stakeholders.
- Experience managing cross-functional teams and collaborating with external partners.

#LI-Hybrid #LI-AM1 A little about us

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.

We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.

We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.

We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we don't—who will?

*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

What we offer for our full-time, regular employees

- 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
- 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
- ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
- 🏝 Generous vacation policy and company-wide paid days off
- 🫂 1% of your time off to support local community organizations of your choice
- 👟 Annual wellness stipend to use towards eligible wellness related expenses
- 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
- 👪 Access to family planning reimbursement
- 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com.

To learn more about how Chime collects and uses your personal information during the application process, please see the [Chime Applicant Privacy Notice.](https://www.chime.com/careers/chime-applicant-privacy-notice/)

## About Chime Financial, Inc

## Company Overview
- **One-liner**: Chime is a financial technology company that provides fee-free banking services—including checking, savings, credit building, and early wage access—designed to help everyday people spend, save, and build credit.
- **Entity Type**: Private (venture-backed)
- **Headquarters**: San Francisco, California, USA (with additional offices in Chicago, New York, Seattle, and Washington, D.C.)
- **Founded**: 2012
- **Founders**: Chris Britt and Ryan King

## Core Business
- **Primary industry**: Fintech / Consumer Digital Banking
- **Target customers**: Primarily B2C (everyday consumers in the U.S.), with a recent B2B offering for employers (Chime Workplace)
- **Mission statement**: “Unite everyday people to Unlock Financial Progress™” by delivering banking services that are helpful, easy, and free.

## Products & Services
- **Chime Checking Account**: No monthly fees, fee-free overdraft via SpotMe, early direct deposit (up to 2 days early).
- **SpotMe®**: Fee-free overdraft coverage up to $200 (no interest, no credit check).
- **MyPay®**: Early access to up to $500 of earned wages (including government benefits) before payday, with no interest, no credit check, and no mandatory fees.
- **Chime Savings Account**: High-yield savings (up to 3.75% APY with Chime Prime) with automatic savings features.
- **Credit Builder**: A secured credit card that helps build credit history with no credit check and no annual fee, reporting to major credit bureaus.
- **Chime Card™**: Debit/credit card that offers up to 5% cash back on a chosen category and helps build credit safely, with no interest or annual fees.
- **Chime Prime**: Premium membership tier offering 5% cash back, 3.75% APY on savings, travel perks, 24/7 priority support (requires $3,000/month direct deposit).
- **Chime Plus**: Additional membership tier with higher savings rates and exclusive benefits (requires qualifying direct deposit).
- **Chime Workplace™**: Employer financial wellness suite (launched 2025) that combines Chime’s tools with workforce insights, at no cost to the employer.
- **Banking partners**: The Bancorp Bank, N.A. and Stride Bank, N.A. (both FDIC-insured). Chime is the technology layer, not a bank.

## Market Standing
- **Valuation**: Not publicly available from current search results (Chime was previously valued at $25B in a 2021 round; no updated figure provided).
- **Key Metric**: Total headcount of approximately 1,500 employees (as of 2026), with ~750 in product and tech roles.
- **Notable Investors/Partners**: Not explicitly listed in the provided sources; however, Chime is a well-known venture-backed fintech with backing from firms such as Sequoia, DST Global, etc. (Not confirmed from cited materials; treat as “Not publicly available in this search.”)
- **Growth Signals**: 
  - Expanded from core consumer products into employer wellness (Chime Workplace) and premium tiers (Prime, Plus).
  - Continued product launches (e.g., Chime Card, MyPay, Credit Builder) that address underserved needs.
  - Hybrid work model with three primary offices and a growing remote workforce.
  - Over 10 million people targeted for financial education by 2027 through Chime Scholars Foundation.

## Competitive Advantages
- **Fee-free model**: Doesn’t rely on overdraft or monthly fees; revenue comes primarily from interchange fees (merchant card acceptance). This aligns incentives with members.
- **Regulatory compliance**: Operates within a highly regulated environment, partnering with FDIC-insured banks; maintains strong in-house risk, compliance, and legal infrastructure.
- **Innovation in credit & lending**: Pioneer in fee-free overdraft (SpotMe) and no-credit-check credit building (Credit Builder), forcing industry-wide changes.
- **Member-first design**: Products built on direct member feedback; no minimum balance requirements, no hidden fees.
- **Large user base & brand recognition**: One of the largest U.S. neobanks, with millions of members.

## Strategic Focus
- **Deepening the product ecosystem**: Expanding premium memberships (Prime, Plus) and launching employer-facing solutions (Workplace) to increase revenue per member and loyalty.
- **Financial inclusion**: Continuing to offer tools that help people with limited credit history or low balances access banking services without punitive fees.
- **Regulatory leadership**: Investing in compliance and risk management to maintain strong relationships with regulators and partner banks.
- **Artificial intelligence**: Active hiring in AI/ML roles (e.g., AI/ML Engineer) to improve personalization, fraud detection, and member support.

## Why Work Here
- **Culture**: Grounded in core values of member-first, civic-minded innovation, and diversity, equity, and belonging. Chime emphasizes inclusivity and a welcoming environment for all perspectives.
- **Work environment**: Hybrid work policy—employees typically spend 4 days on-site per week (with offices in San Francisco, Chicago, New York, Seattle, Washington, D.C.). Remote roles also available.
- **Perks**: As a Pledge 1% member, Chime has committed 1% of its equity to the Chime Scholars Foundation (scholarships for college, apprenticeship, trade school). Financial education outreach is a core part of the company’s impact.
- **Engineering culture**: Significant engineering presence (750 product+tech employees) with roles in data science, machine learning/AI, and software engineering. Focus on building scalable, compliant financial services.
- **Mission-driven**: Employees describe working on products that “unlock financial progress” and directly improve the lives of millions.

## Sources
1. [chime.com](https://www.chime.com/) – Company overview and products
2. [chime.com/about](https://www.chime.com/chime-financial/) – About Us, leadership, history, and mission
3. [careers.chime.com](https://careers.chime.com/) – Careers page, culture, and locations
4. [careers.chime.com/en](https://careers.chime.com/en/) – Careers page with job listings and diversity info
5. [builtin.com/company/chime](https://builtin.com/company/chime) – Company profile, offices, headcount, and work policy

## Other roles at Chime Financial, Inc

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