--- title: 'Creative Hospitality at Galileo' canonical: 'https://feeny.ai/job/creative-hospitality-galileo-united-states-xdjvpz01q2jy' type: 'job' last_seen: '2026-11-08' --- # Creative Hospitality at Galileo - **Company:** Galileo - **Location:** United States - **Work type:** remote - **Posted:** 2026-11-03 - **Last confirmed live:** 2026-11-08 - **Apply:** https://job-boards.greenhouse.io/galileo/jobs/8927811002 ## Job description ## About Us Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer. Discover a Fulfilling Career with Galileo Are you a hospitality professional yearning for a meaningful role that offers a better schedule and a chance to make a real impact? At Galileo, we're transforming healthcare, and we invite you to bring your exceptional customer service skills to our mission. Join Us as a Creative Hospitalitarian At Galileo, we believe healthcare is more than appointments and prescriptions—it's about creating personalized experiences that empower people on their health journey. We're looking for individuals who are passionate about making others feel cared for and are eager to be part of a team that's changing the face of healthcare. What You'll Do: - Provide Personalized Support: Understand each person you assist, recognize their unique circumstances, and offer exceptional service that goes beyond expectations. - Facilitate Connections: Guide individuals to the appropriate Galileo services and teams, including clinical and administrative support. This may involve tasks like processing insurance authorizations and collecting medical records. - Enhance Experiences: Build strong relationships, pay attention to the details, and continually seek ways to improve our processes and the experiences of those we serve. Why You'll Love Working with Us: - Meaningful Impact: Use your skills to make a tangible difference in people's lives. - Balanced Schedule: Enjoy a work schedule that gives you flexibility and eliminates late-night or early-morning shifts. - Growth Opportunities: Be part of a forward-thinking company with a clear path for advancement. - Collaborative Environment: Work alongside like-minded individuals passionate about transforming healthcare. About You: - You're driven by a genuine desire to help people and believe in providing personalized solutions. - Navigating complex systems energizes you, and you're excited to assist others in this journey. - You thrive in a fast-paced environment, delivering high-quality support consistently. - Your communication skills are top-notch, and you pay meticulous attention to detail. - You're excited to spend some time in our office collaborating with your team. - You may not have a healthcare background, but you're eager to learn and contribute. - Being bilingual in English and Spanish is a plus! Location: This is a fully remote position. Compensation: $20-22 per hour based on experience, location, and market dynamics Benefits: - Health Coverage: Medical, Dental, and Vision insurance - Financial Wellness: Flexible Spending Account, Health Savings Account, and 401K with employer match - Security: Company-paid Short-Term Disability, Long-Term Disability, AD&D, and Life Insurance - Family Support: Up to 12 weeks of paid parental leave - Paid Time Off: Generous PTO to support your work-life balance ## How We Hire Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds. We have recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. We will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments or access to any financial accounts; and/or conduct text-only interviews. If you suspect you are being scammed or have been scammed online, you may report the crime to the [Federal Bureau of Investigation](http://www.ic3.gov/) and obtain more information regarding online scams at the [Federal Trade Commission](https://www.consumer.ftc.gov/). ## About Galileo ## Company Overview - **One-liner**: Galileo is a team-based, technology-driven medical practice that delivers affordable, high-quality primary and multi-specialty care via a digital app and in-person clinics, with a focus on value-based care. - **Entity Type**: Private (multi-stage funded; Series A, C, D completed) - **Headquarters**: New York, New York, United States (also remote-first with hubs in Portland ME, Greenville NC, Seattle, Albuquerque, Atlanta) - **Founded**: Year not explicitly stated; operational since at least 2019 (Series A) - **Founders**: Dr. Tom X. Lee (founder of One Medical and Epocrates) ## Core Business - **Primary industry**: Healthcare delivery (primary care, urgent care, chronic care, multi-specialty) - **Target customers**: B2C (individual memberships), B2B (employers, health plans, Fortune 500 organizations), and government (Medicare/Medicaid populations) - **Mission/purpose**: “Redesign healthcare to be accessible, affordable, and human.” ## Products & Services - **Galileo Virtual Care (App)**: 24/7 on-demand urgent, primary, and chronic care via voice, video, and chat; powered by a clinical intelligence platform for consistent, data-driven diagnoses. *(SaaS / Digital Health Platform)* - **In-Person Care Delivery**: Full-spectrum care delivered through Galileo clinics, home-based care teams, and mobile clinics (“last mile” community outreach). *(Service)* - **Population Health Solutions for Employers & Health Plans**: Value-based partnerships that reduce total cost of care (11.5% reduction within 6 months) and improve patient satisfaction and engagement. *(Service / B2B solution)* ## Market Standing - **Valuation**: Not publicly disclosed - **Key Metric (Private)**: Total funding – multiple rounds including Series A ($2019, led by Oak HC/FT), Series C (2021, 2 investors), Series D (2022, 5 investors), and a later venture round (2023). Exact total undisclosed but well‑funded (per careers page). - **Notable Investors/Partners**: Oak HC/FT (lead Series A), plus other top-tier investors in healthcare/tech. Partners include health plans and Fortune 500 employers. - **Growth Signals**: - 469 employees (LinkedIn, 2026), growing 0.6% monthly. - Active job postings across product, engineering, clinical, operations, sales, and people teams. - Expanded to multiple U.S. locations and remote nationwide; operates across all 50 states. - Proven cost reduction (11.5% in total cost of care) driving enterprise adoption. ## Competitive Advantages - **Founder pedigree**: Dr. Tom X. Lee previously built One Medical (IPO) and Epocrates, giving deep domain expertise and credibility. - **Value‑based model**: Aligns incentives to reduce costs and improve outcomes, not fee‑for‑service volume. - **Integrated technology**: Proprietary clinical intelligence platform that centralizes patient data, supports diagnostic consistency, and ensures security (HIPAA/compliance). - **Omnichannel delivery**: App, clinics, home visits, and mobile units – reaching both convenience‑first and underserved populations (“first mile and last mile”). - **Cultural differentiation**: Emphasizes hospitality, human‑centered design, and a doctor‑patient relationship at scale. ## Strategic Focus - **Deepening enterprise relationships**: Growing partnerships with employers, health plans, and government programs (Medicare/Medicaid). - **Expanding clinical scope**: Hiring multi‑specialty clinicians (e.g., clinical psychologist, nurse midwife) and adding specialty care capabilities. - **Scaling the hybrid model**: Continuing to open new clinics (e.g., Greenville, NC) and mobile units while strengthening the remote digital experience. - **Data‑driven performance**: Using clinical and claims data to demonstrate cost savings and quality improvements to partners. ## Why Work Here - **Mission‑driven work**: Opportunity to directly improve healthcare affordability and access for a diverse patient population, including those historically underserved. - **Culture & team**: Describes itself as “curious, team‑oriented talent from a diverse set of backgrounds.” Values collaboration between clinicians, engineers, and support staff. - **Work flexibility**: Many roles are remote/hybrid (“New York City or Remote”), with specific local positions for clinics and field operations. - **Purpose & impact**: Employees cite redesigning healthcare “from the inside out” and building the future of care. - **Well‑funded stability**: Backed by top investors and growing, reducing risk of early‑stage volatility. - **Diverse openings**: Roles range from software engineering and product management to clinical (physicians, nurse midwives, psychologists) and operations (practice managers, health advocates). ## Sources 1. [galileo.io](https://galileo.io/) – Company overview, products, impact 2. [galileo.io/about](https://galileo.io/about) – Team, founder story, values 3. [galileo.io/careers](https://galileo.io/careers) – Job listings, culture page 4. [Greenhouse job board](http://job-boards.greenhouse.io/galileo) – Current openings, company description 5. [LinkedIn](https://www.linkedin.com/company/galileo) – Funding timeline (Series A–D), headcount, employee trends ## Other roles at Galileo - [Per Diem Digital Clinician | MD/DO (MO License)](https://feeny.ai/job/per-diem-digital-clinician-md-do-mo-license-galileo-united-states-mjnc40wbfszn) — United States - [Digital Nurse Practitioner (Remote, NY License)](https://feeny.ai/job/digital-nurse-practitioner-remote-ny-license-galileo-united-states-p54nahze82b6) — United States - [Digital Nurse Practitioner (Remote, MA License)](https://feeny.ai/job/digital-nurse-practitioner-remote-ma-license-galileo-united-states-0q8whshfv1dw) — United States - [Digital Primary Care Physician (Pacific Time Zone, Evenings)](https://feeny.ai/job/digital-primary-care-physician-pacific-time-zone-evenings-galileo-united-states-j3r89z4yb1mz) — United States - [Pediatrician (Part-Time)](https://feeny.ai/job/pediatrician-part-time-galileo-starbase-r9j4k2mk9qd6) — Starbase, TX - [Dermatologist (Part-Time)](https://feeny.ai/job/dermatologist-part-time-galileo-starbase-nt648bwmam86) — Starbase, TX - [Primary Care Physician (Part-Time)](https://feeny.ai/job/primary-care-physician-part-time-galileo-starbase-y1xbm8vjm39a) — Starbase, TX - [Pediatrician](https://feeny.ai/job/pediatrician-galileo-starbase-fe5dztz4x2xn) — Starbase, TX - [Primary Care Physician](https://feeny.ai/job/primary-care-physician-galileo-starbase-zypb9efjmer7) — Starbase, TX - [VP, Commercial Sales - Employers](https://feeny.ai/job/vp-commercial-sales-employers-galileo-united-states-w5tqepkyve2d) — United States