---
title: 'Creative Operations Associate Manager at HelloFresh'
canonical: 'https://feeny.ai/job/creative-operations-associate-manager-hellofresh-new-york-ftm2rgw64a8v'
type: 'job'
last_seen: '2026-11-03'
---

# Creative Operations Associate Manager at HelloFresh

- **Company:** HelloFresh
- **Location:** New York, NY
- **Compensation:** $76k–$93k
- **Posted:** 2026-11-02
- **Last confirmed live:** 2026-11-03
- **Apply:** https://careers.hellofresh.com/global/en/job/8346959?gh_jid=8346959

## Job description

HelloFresh is looking for a Creative Operations Associate Manager to join our Global Creative Operations team in New York City. This role will support the operational management of creative development across the HelloFresh portfolio of brands, partnering closely with Marketing, Creative, Production, and cross-functional stakeholders to deliver integrated campaigns, product launches, and always-on marketing initiatives.

Reporting to the Creative Operations Lead, North America, this role will manage day-to-day creative operations across multiple brands and markets, ensuring projects move efficiently from briefing through final asset delivery. The ideal candidate is a highly organized, proactive problem-solver who thrives in a fast-paced environment, can independently manage multiple concurrent projects, and is passionate about improving creative workflows and operational efficiency.

## What You'll Do

Manage End-to-End Creative Operations

Manage end-to-end operational coordination across integrated marketing initiatives, supporting project planning, execution, and delivery from intake through final asset release across digital, print, packaging, video, photography, CRM, and lifecycle marketing.

Support Key Marketing Initiatives

Coordinate creative execution for major business priorities including Peak campaigns, product launches, refreshed meal photography, strategic partnerships, packaging initiatives, brand campaigns, and cross-channel marketing programs, ensuring milestones are met and deliverables are executed on time.

Cross-Functional Partnership

Serve as the day-to-day Creative Operations partner for Marketing teams across the HelloFresh portfolio of brands, Creative, Production, Lifecycle Marketing, Product Marketing, Packaging, and external agency partners, ensuring alignment on priorities, timelines, deliverables, and business objectives.

Resource & Capacity Coordination

Partner with the Creative Resource Manager and Creative Operations Lead to monitor workloads, forecast upcoming work, identify capacity constraints, and escalate resourcing risks as business needs evolve.

Support Operational Excellence

Manage the end-to-end creative lifecycle across multiple concurrent initiatives while contributing to improvements in workflows, intake processes, project governance, and ways of working to increase speed-to-market and operational efficiency.

Project & Production Execution

Develop and manage integrated project plans, coordinating cross-functional teams through creative development, production, reviews, approvals, and final asset delivery while proactively identifying risks and removing blockers.

Workflow & Systems Optimization

Support best practices across project management systems and operational tools, ensuring adherence to standardized processes while identifying opportunities for automation and scalable operational improvements.

Project Reporting & Visibility

Maintain reporting that provides visibility into project health, team capacity, delivery performance, and operational metrics, supporting informed decision-making across Creative Operations and Marketing teams.

Continuous Improvement

Participate in retrospectives following major campaigns, productions, and launches, documenting learnings and supporting the implementation of scalable process improvements that strengthen creative operations across the organization.

## What You'll Bring

- 3–5 years of experience in Creative Operations, Creative Project Management, or a closely related field, ideally within an in-house creative team or agency environment
- Bachelor's degree or equivalent professional experience
- Demonstrated experience managing creative projects from briefing through final delivery
- Strong understanding of integrated creative workflows across multiple channels, including digital, CRM, print, packaging, photography, and video production
- Experience managing multiple concurrent projects, timelines, and cross-functional stakeholders in a fast-paced environment
- Strong organizational, project planning, prioritization, and problem-solving skills
- Ability to proactively identify risks, manage competing deadlines, and communicate effectively with stakeholders
- Experience working within project management platforms such as Airtable, Jira, Asana, Monday.com, Workfront, or similar tools
- Familiarity with creative resource planning, project reporting, and workflow optimization
- Excellent communication, collaboration, and relationship-building skills
- A proactive mindset with a passion for process improvement, operational efficiency, and supporting creative teams

Hybrid Work Environment

This is a hybrid role based in our New York City office, requiring three days per week in-office beginning January 2027.

## What We Offer

- Competitive salary & 401(k) company match that vests immediately upon participation
- Generous parental leave of 16 weeks & PTO policy
- $0 monthly premium and other flexible health plans effective first day of employment
- 85% discount on your subscription to HelloFresh (as well as other product initiatives)
- Snacks, cold brew on tap & monthly catered lunches
- Company-sponsored outings & Employee Resource Groups
- Collaborative, dynamic work environment within a fast-paced, mission-driven company

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors. New York Pay Range $75,750—$92,583 USD

## About HelloFresh

## Company Overview
- **One-liner**: HelloFresh is a global meal-kit and food solutions company that delivers pre-portioned ingredients and recipes directly to consumers, aiming to revolutionize the way people eat by making home cooking accessible, convenient, and sustainable.
- **Entity Type**: Public (Ticker: HFG on the Frankfurt Stock Exchange)
- **Headquarters**: Berlin, Germany
- **Founded**: 2011
- **Founders**: Dominik Richter, Thomas Griesel, Jessica Nilsson

## Core Business
- **Primary Industry**: Meal Kit Delivery / Integrated Food Solutions
- **Target Customers**: B2C – primarily busy households, couples, and individuals looking for convenient, high-quality meal options. Also serves the ready-to-eat and pet food markets.
- **Mission Statement**: "Democratizing access to high-quality food" by allowing everyone to enjoy a varied, tasty diet while helping consumers save money and reduce food waste.

## Products & Services
- **HelloFresh (Core Meal Kits)**: The flagship subscription service offering pre-portioned ingredients and step-by-step recipes for a wide variety of meals. Type: Subscription-based physical goods.
- **Factor_**: A ready-to-eat, chef-prepared meal delivery service (operates in the US, Canada, and Australia). Type: Subscription-based physical goods.
- **Youfoodz**: A ready-to-eat meal brand in Australia. Type: Subscription-based physical goods.
- **EveryPlate**: A budget-friendly meal kit brand in the US and Australia. Type: Subscription-based physical goods.
- **Chefs Plate**: A meal kit brand in Canada. Type: Subscription-based physical goods.
- **Green Chef**: An organic-focused meal kit brand in the US. Type: Subscription-based physical goods.
- **The Pet Food Brands**: Premium pet food delivery services (e.g., The Pets Table in the US). Type: Subscription-based physical goods.

## Market Standing
- **Valuation/Market Cap**: As a public company, market cap fluctuates. As of mid-2025, it is approximately €1.5-2.0 billion (based on public trading data).
- **Key Metric (Annual Revenue)**: €6.76 billion in net revenue in FY 2025.
- **Key Metric (Meals Delivered)**: ~850 million meals delivered in 2025.
- **Key Metric (Employees)**: +29,000 employees globally.
- **Notable Investors/Partners**: The company is publicly traded. Key institutional investors include major European and US asset managers. Strategic partnerships exist with various food suppliers and logistics providers.
- **Growth Signals**: The ready-to-eat segment (Factor, Youfoodz) is a major growth driver, now making up a quarter of total revenue. The company is expanding its ready-to-eat offerings into European markets, building on success in North America and Australia. The company operates in 17 countries with 8 different brands.

## Competitive Advantages
- **Scale & Data**: With over 18,000 recipes in its database and billions of meals delivered, HelloFresh has an immense dataset on consumer preferences, supply chain optimization, and recipe development, creating a significant moat in logistics and personalization.
- **Vertical Integration**: The direct-to-consumer model gives full control over the supply chain, from sourcing to delivery, enabling efficient operations, competitive pricing, and rapid response to customer needs.
- **Multi-Brand Strategy**: By operating a portfolio of brands (from budget-friendly EveryPlate to premium Factor), HelloFresh captures a wide range of customer segments and price points, reducing reliance on a single offering.
- **Global Footprint**: Presence in 16+ geographies provides diversification and allows for the cross-pollination of best practices and technologies across markets.

## Strategic Focus
- **Accelerating Ready-to-Eat**: The company is aggressively growing its ready-to-eat segment (Factor, Youfoodz) and expanding it into new European markets, seeing it as a high-growth, higher-margin opportunity.
- **Sustainability & Efficiency**: Continuous focus on reducing food waste, optimizing packaging, and improving supply chain sustainability. The company highlights its role in reducing household food waste compared to traditional grocery shopping.
- **Technology & Personalization**: Investing in data science and machine learning to improve menu personalization, demand forecasting, and operational efficiency.
- **International Expansion**: Leveraging success in core markets (US, Germany, Australia) to expand into adjacent geographies and product categories.

## Why Work Here
- **Culture**: Described as a "global tech company" with a "local start-up vibe." The company emphasizes a data-driven, entrepreneurial, and ownership-oriented culture. Core values include Ownership, Inclusivity, and Innovation.
- **Diversity & Inclusion**: HelloFresh has over 10 employee resource groups (ERGs) and is committed to fostering a sense of belonging. The careers page states, "Everyone is welcome at our table."
- **Work Environment**: The company operates in 17 countries with multiple offices and distribution centers. Roles range from warehouse operations and logistics to software engineering, marketing, and data science.
- **Perks**: The company offers competitive pay and benefits, though specifics vary by location. The culture is described as collaborative, with a focus on "achieving something delicious, every day."
- **Growth Trajectory**: As a rapidly growing public company with a strong focus on innovation and expansion, employees have opportunities to work on high-impact projects and grow their careers across different brands and geographies.

## Sources
1. [hellofreshgroup.com](https://hellofreshgroup.com/en/)
2. [careers.hellofresh.com](https://careers.hellofresh.com/global/en/)
3. [hellofresh.com](https://www.hellofresh.com/about/working-at-hellofresh)
4. [careers.hellofresh.com/leadership](https://careers.hellofresh.com/global/en/leadership-at-hellofresh)
5. [careers.hellofresh.com/locations](https://careers.hellofresh.com/global/en/locations)

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