--- title: 'Creator Success Coordinator at LTK USA' canonical: 'https://feeny.ai/job/creator-success-coordinator-ltk-usa-united-states-eg5xm4ean581' type: 'job' last_seen: '2026-09-10' --- # Creator Success Coordinator at LTK USA - **Company:** LTK USA - **Location:** United States - **Posted:** 2026-07-28 - **Last confirmed live:** 2026-09-10 - **Apply:** https://job-boards.greenhouse.io/shopltk/jobs/7818322003 ## Job description LTK’s mission is to empower the world’s premium lifestyle Creators to achieve maximum economic success. We have a huge opportunity ahead of us and we’re looking for team members who want to create, innovate and disrupt an industry. We empower our team members to drive innovation, create value, and continue to spearhead the creation of this industry — a game changer when it comes to career growth. Position Title: Creator Success Coordinator Reports to: Team Lead, Creator Success Location: Remote Role Type: Full-Time ## About the role The Creator Success Coordinator is the first point of contact for creators and plays a critical role in delivering an exceptional creator experience. This role manages creator communications across multiple channels, responds to inbound support inquiries, moderates creator communities, and supports the execution of Creator Success programs and events. The ideal candidate is highly organized, customer-focused, and thrives wearing many hats. They are an exceptional communicator, passionate about the creator economy, and enjoy balancing day-to-day execution with creative projects and operational support. ## How you will make an impact - Serve as the first line of support by managing creator tickets and inquiries with exceptional customer service and timely follow-up. - Moderate creator communities and social media channels, fostering positive engagement and escalating issues when appropriate. - Manage creator communications across email, social platforms, blogs, and other creator-facing channels. - Write blog posts, announcements, newsletters, and educational content that keeps creators informed and engaged. - Build polished presentations, spreadsheets, reports, and executive-ready decks to support team initiatives and creator communications. - Coordinate Zoom webinars, virtual events, meetings, and creator engagement sessions. - Assist with creator events, webinars, and community programming through communications, logistics, and operational support. - Partner with cross-functional teams to support Creator Success initiatives, improve processes, and enhance the creator experience. - Stay informed on creator economy trends, social media platforms, and best practices to better support creators. - Balance multiple projects and priorities while maintaining exceptional attention to detail in a fast-paced environment. ## What you will bring to LTK - 2+ years of experience in customer support, creator success, community management, customer experience, marketing, or a related field. - Exceptional customer service experience with a passion for helping people succeed. - Experience managing social media communities or online engagement. - Strong writing, editing, and proofreading skills with experience creating blogs, communications, or educational content. - Experience creating presentations in Google Slides or PowerPoint and working in Google Sheets or Excel. - Experience coordinating Zoom meetings, webinars, or virtual events. - Strong organizational skills with the ability to manage multiple projects simultaneously. - Familiarity with social media platforms and an interest in the creator economy. - Experience with Zendesk, HubSpot, Google Workspace, or similar CRM and support tools is preferred. - A mindset focused on seizing opportunities and moving with urgency - Dedication to fierce prioritization and operational excellence - Adaptability to a dynamic, fast-moving environment - A growth mindset and openness to feedback Professional Characteristics - Passionate about delivering an exceptional customer experience. - Outstanding written and verbal communication skills. - Strong organizational skills with the ability to manage multiple priorities. - Comfortable wearing many hats and adapting to changing business needs. - Detail-oriented with excellent follow-through and execution. - Creative thinker with strong writing and content development skills. - Experience building professional presentations, spreadsheets, and documentation. - Comfortable facilitating Zoom meetings and virtual experiences. - Curious about the creator economy, influencer marketing, and social media trends. - Collaborative, proactive, and eager to learn. ## #LI-AJ1 ## What we offer for full-time salaried employees - The opportunity to be part of the leading global company in creator commerce - A remote-first, productivity-first environment - Competitive compensation and benefits package to meet the needs of you and your family - 401(k) with LTK company matching - Medical Insurance, Vision Insurance, Dental Insurance - Paid Maternity Leave and Paid Paternity Leave - Summer Fridays and Flexible PTO - For temporary full-time employees, benefits eligibility may vary ## About LTK Founded in 2011, LTK is the global technology platform purpose-built to empower lifestyle creators to monetize their content. The full-service platform connects brands, creators, and shoppers with a world-class shopping app and trusted tools and technology that make content instantly shoppable. Today, premium lifestyle creators in 160+ countries drive more than $5 billion+ in annual retail sales through their LTK Shop profiles. More than 40 million consumers turn to LTK Shops in the LTK shopping platform each month to find inspiration and instantly shop the styles recommended by their favorite creators. More than 8,000 retailers and 1M brands partner with LTK to gain access to its global creator network for content that converts against performance-driven, cross-channel KPIs. LTK is headquartered in Dallas, TX, and currently operates on five continents. ## Our mission To empower the world’s premium lifestyle Creators to achieve maximum economic success. ## Our values - Here to win - Commit to the journey - Work well Commitment to diversity LTK believes diversity, equity, and inclusion are fundamental obligations that strengthen our team. We employ a diverse, multi-disciplinary team to build a meaningful company and culture. For US-Based Roles:  We are not offering new sponsorships opportunities at this time for persons requiring employment visas, such as an H-1B;  authorization to work in the U.S. is a precondition of employment. Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of LTK are considered the property of LTK and are not subject to payment of agency fees. LTK is an Equal Opportunity Employer. #LI-Remote ## About LTK USA ## Company Overview - **One-liner**: LTK (formerly rewardStyle and LIKEtoKNOW.it) operates the largest global influencer marketing platform, powering a three-sided marketplace connecting creators, brands, and shoppers to monetize lifestyle content. - **Entity Type**: Private (Bootstrapped/Profitable) - **Headquarters**: Dallas, Texas, United States - **Founded**: 2011 - **Founders**: Amber Venz Box and Baxter Box ## Core Business - **Primary industry/industries**: Influencer Marketing & Creator Commerce, Software Development, Advertising & Marketing Technology (AdTech) - **Target customers**: B2B (Brands and Retailers) and B2C (Creators and Shoppers). Serves over 8,000 retailers and 1 million brands, alongside top-tier lifestyle Creators. - **Mission or purpose statement**: “Empower the world’s premium lifestyle Creators to achieve maximum economic success.” ## Products & Services - **[LTK Platform (Brand Platform)]**: A performance-driven marketing platform for retailers and brands to launch influencer campaigns, manage paid collaborations, and access AI-enriched data and end-to-end reporting. - **[LTK App (Shopper Platform)]**: A consumer mobile app where over 44 million monthly shoppers discover and purchase products curated by lifestyle creators. - **[LTK Creator Shops™]**: A universal, business-enablement tool that allows creators to build their own storefronts, linking product recommendations directly to shoppable content. - **[Creator Tools & Analytics]**: AI-powered data insights for creators to track performance, optimize content, and manage affiliate payouts and commissions. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (privately held). - **Key Metric**: Annual consumer sales of over **$6 billion** on the platform; brands and retailers have collectively invested **$3 billion+** in creators via the LTK platform. - **Notable Investors/Partners**: The company appears to be bootstrapped and profitable, with no major external venture capital funding rounds publicly reported. Key partners include over 8,000 integrated retailers and 1 million brands globally. - **Growth Signals**: Headcount growth from ~500 to over 800 team members across 7 countries (USA, UK, Brazil, South Korea, Germany, China, Australia). Serving clients in over 165 countries. Officially certified as a Great Place to Work®. The platform has generated nearly 1,100 LTK millionaires across creators and brands. ## Competitive Advantages - **First-Mover & Industry Definition**: Founded by a creator in 2011, LTK invented the “Creator Commerce” category, giving it deep credibility and a decade-plus head start. - **Three-Sided Marketplace Moat**: Its network effects are strong; as more creators join, they attract more brands and shoppers, which in turn attracts more creators, creating a self-reinforcing ecosystem. - **Global Scale & Data**: With 44 million monthly shoppers and $6 billion in annual sales, LTK possesses vast, proprietary purchasing and influencer performance data that competitors cannot easily replicate. ## Strategic Focus - **Creator Economic Success**: Continuing to build tools and infrastructure that maximize earning potential for creators (e.g., Creator Shops, AI analytics). - **Global Expansion**: Deepening presence in existing international markets (Brazil, Germany, South Korea, China, Australia, UK). - **AI-Enriched Platform**: Leveraging AI to enhance data analytics, shopper targeting, and campaign effectiveness for both brands and creators. ## Why Work Here - **Culture**: Officially certified as a Great Place to Work®. Values include optimism, innovation, collaboration, and a drive to win. Described as a team of professionals motivated by meaningful impact. - **Remote Work & Flexibility**: All roles in the USA are eligible for remote work. The company has a global, distributed team across 7 countries. - **Perks & Benefits**: Described as exceeding the needs of today’s workforce, with an emphasis on a supportive environment for growth and innovation. - **Engineering & Product**: Active hiring for Senior Software Engineers, Engineering Managers (Data Science), Product Managers, and Product Designers, indicating a strong engineering-driven culture. ## Sources 1. [company.shopltk.com - Careers](https://company.shopltk.com/careers) 2. [company.shopltk.com - Company Overview](https://company.shopltk.com/en/company) 3. [LinkedIn - LTK Company Profile](https://www.linkedin.com/company/shopltk) 4. [Greenhouse - LTK USA Job Board](https://job-boards.greenhouse.io/shopltk) 5. 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