---
title: 'Credit and Collections Analyst (6-month Contract) at DigiCert'
canonical: 'https://feeny.ai/job/credit-and-collections-analyst-6-month-contract-digicert-cape-town-mmkvkrffb3zj'
type: 'job'
last_seen: '2026-09-10'
---

# Credit and Collections Analyst (6-month Contract) at DigiCert

- **Company:** DigiCert
- **Location:** Cape Town, South Africa
- **Posted:** 2026-07-24
- **Last confirmed live:** 2026-09-10
- **Apply:** https://www.digicert.com/careers/?gh_jid=8634144002

## Job description

## Who we are

DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at [www.digicert.com](http://www.digicert.com/)

Job summary

We are looking for an experienced and highly motivated Credit and Collections Analyst who will take on the challenges of developing the Company's accounts receivable collection process and implementing best practices. This member of our team will take responsibility for and work to improve the collection effort by working with our customers and other departments to achieve success. This is a 6-month fixed term contract.

## What you will do

- Collections - ownership of AR aging: managing collections efficiency metrics to target, acting as a first point of contact to obtain full resolution on customer disputes or billing inquiries.
- Meet defined department goals and activity metrics.
- Participates in process improvement projects as assigned.
- Recommend accounts for suspension after proper collection activities.
- Communicate the status of designated accounts to the Collections Manager.
- Cash management: effectively analyzes and resolves open cash (unapplied) amounts promptly.
- Process and review account adjustments.
- Reconcile customer disputes as they pertain to payment of outstanding balances due.
- Monitor and maintain assigned accounts – customer calls, account adjustments, small balance write off, customer reconciliations, and processing credit memos.
- Reduce delinquency for assigned accounts.
- Perform other assigned tasks and duties necessary to support the Collections Department.
- Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
- Must communicate and follow up effectively with Sales and Sales Operations departments regarding customer accounts on a timely basis.
- Establish and maintain effective and cooperative working relationships with customers and sales.
- Ensures compliance with all company policies.
- Ad-Hoc projects.

## What you will have

- Currently pursuing a University degree in Business, Finance, Accounting or a related field (advantageous)
- Must have experience in an accounting, budgeting or a finance role.
- 3+ years of experience in B2B customer collections
- Experience in reviewing company financials and establishing appropriate credit limits to mitigate company risk.
- NetSuite ERP experience preferred.
- Excellent account reconciliation skills.
- Excellent communications skills, both telephone and written.
- Proficient with MS Excel, MS Word, and/or any other products within the Microsoft Suite.
- Strong organizational skills.
- Attention to detail.
- Ability to work and communicate among multiple teams and functions.

## Benefits

- Competitive compensation and comprehensive benefits package
- Generous paid time off, including holidays and additional leave options
- Family-friendly leave policies, including maternity, paternity, and other supportive leave programs
- Health and wellness support, including medical cover (where applicable), gym reimbursements, and mental well-being resources
- Pension, life insurance, and income protection benefits (location dependent)
- Employee Assistance Program with 24/7 confidential support for employees and their families
- Education assistance and professional development opportunities
- Access to LinkedIn Learning and continuous learning resources
- Employee referral bonus program and additional company perks and discounts
- Business travel insurance and global employee support programs

To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered.

## __PRESENT

## __PRESENT

## __PRESENT

## About DigiCert

## Company Overview
- **One-liner**: DigiCert is a global leader in intelligent digital trust, securing people, data, and devices with AI-powered PKI, DNS, and certificate lifecycle management solutions.
- **Entity Type**: Private (later stage, total funding $9.3M reported but likely outdated)
- **Headquarters**: Lehi, Utah, USA
- **Founded**: 2003
- **Founders**: Not publicly available in provided sources

## Core Business
- Primary industry/industries: Cybersecurity, Digital Trust, Public Key Infrastructure (PKI), Certificate Lifecycle Management, DNS Security
- Target customers: B2B, primarily large enterprises (90%+ of Fortune 500), government, and service providers; over 125,000 customers in 180+ countries
- Mission or purpose statement: "Make digital trust endure" – built to secure identities, communications, and integrity across infrastructure, applications, devices, and AI agents.

## Products & Services
- **DigiCert ONE Platform**: AI-powered platform that unifies PKI, DNS, and certificate lifecycle management to secure infrastructure, software, devices, messages, AI content, and agents. (Type: SaaS / Platform)
- **PKI (Public Key Infrastructure)**: Core digital certificate issuance, validation, and management for organizations. (Type: SaaS + Service)
- **DNS Security**: Protection against DNS-based threats; recognized by Frost & Sullivan 2026 Global DNS Security Competitive Strategy Leadership Award. (Type: SaaS)
- **IoT Device Security**: Securing device identity and communication for the Internet of Things. (Type: SaaS)
- **Software Trust / Content Provenance**: Ensuring integrity of software supply chains and digital content authenticity. (Type: SaaS)
- **Post-Quantum Security**: Preparing for quantum-safe cryptography readiness. (Type: Service / Platform capability)

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Annual revenue not publicly available; strongest fiscal year to date reported in 2025 under CEO Dr. Amit Sinha
- **Notable Investors/Partners**: Not listed in provided sources; customers include 90%+ of Fortune 500. DigiCert partners with industry standards bodies (CA/Browser Forum, IETF, ETSI).
- **Growth Signals**: 1,372 total employees (Built In, 2025); offices in Lehi (HQ), Bengaluru, London, Sunnyvale, Singapore; over 125,000 customers; recent awards include Frost & Sullivan 2026 Global DNS Security Award, IoT Evolution World 2025 Product of the Year and IoT Security Excellence Award, SiliconANGLE 2025 TechForward Award Finalist.

## Competitive Advantages
- **AI-powered platform** that provides end-to-end visibility, automation, and control for certificate and trust management.
- **Industry standards leadership** – DigiCert executives actively shape digital trust standards through CA/Browser Forum, IETF, and ETSI.
- **Unified PKI + DNS + certificate management** in a single platform, reducing complexity for large enterprises.
- **Quantum-ready** approach, preparing customers for post-quantum security transitions.
- **Trust ecosystem** – trusted by the world’s most security-conscious organizations (Fortune 500, critical infrastructure).

## Strategic Focus
- **AI and quantum readiness**: Building intelligent trust for the AI age and preparing for quantum-safe cryptography.
- **Automation and resilience**: Reducing manual certificate management via AI-driven lifecycle automation.
- **Platform expansion**: DigiCert ONE as the unified trust control plane for identity, devices, software, and content.
- **Global growth**: Expanding presence in key markets (EMEA, APAC) and deepening enterprise partnerships.

## Why Work Here
- **Culture**: "CARE" values – Customer Obsession, Amazing Innovation, Relentless Execution, Exceptional Collaboration. Emphasis on trust, collaboration, and impact.
- **Diversity & Inclusion**: Parity pledge (interview at least one qualified woman for every open role); active Women in Tech chapter with mentorship programs; diversity-based Employee Resource Groups.
- **Remote/Hybrid/Office**: Primarily in-office roles (HQ Lehi and Bengaluru offices); some positions may allow flexibility. Built In lists "Employees work from physical offices."
- **Benefits**: Performance bonuses, employee discounts, generous parental leave, family medical leave, dental insurance, health insurance, Flexible Spending Account (FSA), tuition assistance, apprenticeship programs, job training + conferences, free snacks and drinks.
- **Growth & Development**: Opportunities to work on cutting-edge security technology (AI, quantum, IoT); strong focus on professional development and internal mobility.
- **Community**: STEM education partnership with Thanksgiving Point in Utah, supporting real-world science and engineering challenges for local students.

## Sources
1. [DigiCert Careers](https://www.digicert.com/careers)
2. [DigiCert About](https://www.digicert.com/about)
3. [DigiCert CARE Commitment](https://www.digicert.com/about/care)
4. [Built In Profile](https://builtin.com/company/digicert)
5. [LinkedIn Company Page](https://www.linkedin.com/company/digicert-inc-)

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