---
title: 'Critical Operations Coordinator (Japan) at STACK Infrastructure APAC'
canonical: 'https://feeny.ai/job/critical-operations-coordinator-japan-stack-infrastructure-apac-keihanna-zf1ecg2rwh93'
type: 'job'
last_seen: '2026-10-29'
---

# Critical Operations Coordinator (Japan) at STACK Infrastructure APAC

- **Company:** STACK Infrastructure APAC
- **Location:** Keihanna, Japan
- **Employment:** full-time
- **Posted:** 2026-10-21
- **Last confirmed live:** 2026-10-29
- **Apply:** https://jobs.ashbyhq.com/stack-infrastructure-apac-pte-ltd/c6f88e84-b18d-4b08-9752-c2cc2801a4e1/application

**Skills:** Microsoft Office, Standard business applications, Site management systems, CMS dashboards, BMS dashboards

> Supports the Critical Operations Manager in ensuring the smooth operation of a hyperscale data center by coordinating third-party facility management, tracking maintenance tasks, and assisting with administrative and vendor processes.

## Job description

Company Overview STACK Infrastructure builds, owns, and operates hyperscale and colocation data centers that power the world’s most ambitious technology companies. With a rapidly expanding footprint across APAC, STACK combines deep development expertise, flexible capital, and operational discipline to deliver critical digital infrastructure at scale. Our clients include the largest hyperscale cloud platforms. We are building a regional platform defined by speed of delivery, power reliability, and long-term partnership — and we are assembling the team to lead that effort.

Summary/Objective As a member of STACK’s Operations team, the Critical Operations Coordinator supports the Critical Operations Manager in ensuring the smooth and efficient operation of a hyperscale data center. This role coordinates third-party facility management services, assists with administrative and vendor processes, and helps track budgets, maintenance tasks, and site improvement projects.

## Responsibilities

- Promote a consistent culture of safety across all STACK data centers.
- Support the day-to-day coordination of facility operations and vendor activities.
- Assist with scheduling and tracking preventative and corrective maintenance tasks.
- Monitor and report general site conditions, escalating abnormalities to senior staff when needed.
- Support implementation of site improvement and efficiency initiatives.
- Maintain accurate records for preventative and predictive maintenance programs.
- Coordinate training logistics and documentation for staff and vendors.
- Assist with managing vendor relationships, service contracts, and performance tracking.
- Support procurement activities, including obtaining quotes and processing purchase requests.
- Track and verify invoices related to facility services.
- Assist with site budgeting and forecasting by preparing supporting data and documentation.
- Help draft and maintain standard operating procedures and checklists for soft services.
- Coordinate with project and engineering teams to ensure construction and commissioning activities
- Align with ongoing operations.
- Maintain training records and competency documentation for on-site personnel.
- Provide administrative and communication support for facility-related customer requests.
- Assist with incident reporting and post-incident documentation.
- Support internal and external audit activities by preparing and organizing records.
- Coordinate soft services such as cleaning, landscaping, waste management, and office support.
- Maintain inventory of office and facility supplies.
- Use site management systems (e.g., CMS or BMS dashboards) to log and track operational data as directed.
- Support after-hours or emergency response activities as needed.
- Perform other duties as assigned. Competencies
- Strong organizational skills and attention to detail.
- Clear written and verbal communication skills.
- Positive and proactive attitude toward safety, teamwork, and customer service.
- Basic understanding of facility systems (electrical, mechanical, and life safety) with a willingness to learn.
- Ability to work collaboratively with vendors, contractors, and internal teams.
- Reliable, punctual, and able to work independently once trained.
- Adaptable to changing priorities and business needs.
- Eager to participate in ongoing learning and development.
- Commitment to upholding STACK’s standards for safety, operational excellence. Travel Required
- Minimal travel is required for this role. Required Education and Experience
- 1-3 years of experience supporting operations, facilities, or vendor management in a data center or similar environment.
- Familiarity with data center, telecommunications, or other technical or mission critical environment is a plus.
- Experience administering and managing facility preventive maintenance programs.
- Experience supporting vendor coordination and basic project administration.
- Intermediate English communication skills (written and verbal).
- Proficiency with Microsoft Office and standard business applications.

## Preferred Education and Experience

- Technical or vocational training in electrical, mechanical, or building services disciplines.
- Bachelor’s Degree or equivalent work experience
- Business-level English communication skills Additional Eligibility Requirements Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support.

## Equal Opportunity Employer

STACK provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

## About STACK Infrastructure APAC

## Company Overview
- **One-liner**: STACK Infrastructure APAC is the Asia-Pacific arm of STACK Infrastructure, a global developer and operator of wholesale, colocation, and cloud data centers, providing scalable digital infrastructure for hyperscale and enterprise companies.
- **Entity Type**: Private (Subsidiary of STACK Infrastructure; registered as a Private Company Limited by Shares in Singapore)
- **Headquarters**: Singapore (18 Robinson Road, #24-02 18 Robinson, Singapore 048547)
- **Founded**: 2021 (incorporated on 1 November 2021)
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Data centers / digital infrastructure
- **Target customers**: Hyperscale cloud providers and global enterprise companies (B2B)
- **Mission or purpose**: “Providing digital infrastructure to scale the world’s most innovative companies” – delivering tailored solutions at any scale across the APAC region.

## Products & Services
- **Data Center Solutions**: A comprehensive suite including campus development, build-to-suit, colocation, and powered shell solutions. Facilities are designed for high reliability, efficiency, and sustainability.
- **Key APAC Locations** (with reported power capacity):
  - Melbourne, Australia – 2 sites, 432 MW
  - Sydney, Australia – 1 site, 360 MW
  - Tokyo, Japan – 1 site, 36 MW (plus additional capacity in Kansai area)
  - Osaka, Japan – 1 site, 78 MW
  - Johor Bahru, Malaysia – 1 site, 216 MW
- **Service Type**: Wholesale data center infrastructure (physical, not SaaS/API)

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private entity)
- **Key Metric**: Total IT capacity across APAC campuses exceeds 1,100 MW (sum of listed sites); currently operating 4 campuses with significant expansion underway.
- **Notable Investors/Partners**: Not publicly disclosed; STACK Infrastructure global is backed by institutional investors (e.g., IPI Partners, though not confirmed for APAC entity specifically).
- **Growth Signals**: Active expansion in Japan, Australia, South Korea, and Malaysia; headcount has grown from ~7 to ~14 employees (per Singapore registry filings); multiple open positions listed on careers page.

## Competitive Advantages
- **Global platform**: Leverages STACK Infrastructure’s proven design, operational expertise, and supply chain across North America, EMEA, and APAC.
- **Scale and speed**: Ability to deliver large-scale campuses (e.g., 432 MW in Melbourne) with “unprecedented speed and scale” tailored to hyperscale requirements.
- **Client-first approach**: Offers flexible solutions (campus, build-to-suit, colocation, powered shell) to meet diverse needs.
- **Award-winning**: Recognized as an industry leader in building, owning, and operating data centers.

## Strategic Focus
- **APAC expansion**: Prioritizing large-scale projects in key markets (Japan, Australia, Malaysia, South Korea) to meet surging demand for digital infrastructure.
- **Sustainability**: Building facilities to “the highest standards of reliability, efficiency, and sustainability.”
- **Talent growth**: Actively hiring across technical, legal, and marketing roles to support regional growth.

## Why Work Here
- **Culture**: Emphasizes inclusivity, growth, and dynamic collaboration; “diverse perspectives are celebrated, and career development is central.”
- **Impact**: Work directly supports the digital foundation for innovative global companies.
- **Benefits**: “Exceptional benefits” offered (specifics not detailed on public pages).
- **Work policy**: Not explicitly stated; likely hybrid/on-site at data center campuses or the Singapore regional HQ.
- **Engineering culture**: Opportunities for systems administrators, digital controls leads, and other technical roles in a high-growth industry.

## Sources
1. [careers-page.com](https://www.careers-page.com/stack-infrastructure) – Career page overview
2. [stackinfra.com](https://www.stackinfra.com/about/careers/) – Company values and benefits
3. [stackinfra.com](https://www.stackinfra.com/locations/asia-pacific/) – APAC locations and capacity details
4. [stackinfra.com](https://www.stackinfra.com/japan-en/) – Japan-specific overview and mission
5. [recordowl.com](https://recordowl.com/company/stack-infrastructure-apac-pte-ltd) – Singapore company registration, employee count, and industry classification

## Other roles at STACK Infrastructure APAC

- [•	Cost & Procurement Assistant Manager (Japan)](https://feeny.ai/job/cost-procurement-assistant-manager-japan-stack-infrastructure-apac-tokyo-xngf8msek053) — Tokyo, Japan
- [Construction Engineer (Japan)](https://feeny.ai/job/construction-engineer-japan-stack-infrastructure-apac-tokyo-en927ejg98kq) — Tokyo, Japan
- [Project Director (Japan)](https://feeny.ai/job/project-director-japan-stack-infrastructure-apac-tokyo-rnc29vrmwxq9) — Tokyo, Japan
- [Senior Electrical Commissioning Manager (Australia)](https://feeny.ai/job/senior-electrical-commissioning-manager-australia-stack-infrastructure-apac-ggyy4ys4dq7b) — Truganina, Australia
- [People & Culture Business Partner - Operations (Australia)](https://feeny.ai/job/people-culture-business-partner-operations-australia-stack-infrastructure-apac-ff2yd1bq2fkq) — Truganina, Australia
- [Vice President Security Risk and Resilience (APAC)](https://feeny.ai/job/vice-president-security-risk-and-resilience-apac-stack-infrastructure-apac-t3vacp4thfng) — Truganina, Australia
- [Customer Success Manager (Japan)](https://feeny.ai/job/customer-success-manager-japan-stack-infrastructure-apac-osaka-9254kwqfytpw) — Osaka, Japan
- [Project Manager – HV Infrastructure](https://feeny.ai/job/project-manager-hv-infrastructure-stack-infrastructure-apac-melbourne-awxmxqn635k8) — Melbourne, Australia
- [Project Engineer – HV Infrastructure](https://feeny.ai/job/project-engineer-hv-infrastructure-stack-infrastructure-apac-melbourne-xwtr3cdn8y6h) — Melbourne, Australia
- [Commissioning Manager (Japan)](https://feeny.ai/job/commissioning-manager-japan-stack-infrastructure-apac-inzai-e3wfrm7040zw) — Inzai, Japan