---
title: 'CRM Associate Independent Contractor at Encoura'
canonical: 'https://feeny.ai/job/crm-associate-independent-contractor-encoura-united-states-688f5esn4zgt'
type: 'job'
last_seen: '2026-09-14'
---

# CRM Associate Independent Contractor at Encoura

- **Company:** Encoura
- **Location:** United States
- **Work type:** remote
- **Posted:** 2026-06-15
- **Last confirmed live:** 2026-09-14
- **Apply:** https://job-boards.greenhouse.io/encoura/jobs/4286765009

## Job description

## Role Overview

Encoura is accepting resumes for this independent contractor opportunity on a rolling basis. Due to the volume of interest, submission of a resume does not guarantee follow-up or notification regarding application status and priority consideration will be given to candidates with experience in higher education and proficiency with Slate or Salesforce CRM systems. The Encoura CRM Associate independent contractor will work with partner institutions on a variety of Slate-related consulting services. This position focuses on delivering high-quality and innovative solutions to Encoura campus partners to help those campuses better utilize their own admissions/enrollment Technolutions Slate CRM to achieve communications and enrollment goals. Client success if the primary outcome.

The CRM Associate independent contractor will spend large periods of time engaging virtually with campus partners. Trouble-shooting and problem-solving are typically a large component in providing value to Encoura clients. The CRM Associate independent contractor must be able to manage multiple projects and responsibilities at once while devoting sufficient time for each project to successfully complete deliverables by agreed upon timelines.

This is a project-based independent contractor opportunity focused primarily on delivering Encoura services directly to campus partners. Current Encoura employees are not eligible for consideration.

A Day in the Life

- Provide specific CRM-related services to assigned campus partners, most typically CRM Consulting (either project or hours-based), Slate system implementations, or Slate-hosted communications development
- Be a positive representative of Encoura and our brand in the marketplace, conducting all activities with the highest degree of professionalism and integrity
- Engage virtually with Encoura CRM Solutions campus partners using several web-calling services such as Zoom, etc. with a high level of comfortability leading conversations while demonstrating concepts
- Manage and work with sensitive and legally protected student data on behalf of Encoura campus partners; maintain knowledge on requirements for handling sensitive student data
- Provide feedback to the VP, CRM Solutions on ways to accelerate the sales cycle, enhance sales, and improve company brand and reputation
- Provide feedback to VP, CRM Solutions on market trends, competitive threats, unmet needs, and opportunities to deliver greater value to clients by extending company offerings

## About You

- Significant experience in higher education admissions including 5-7 years of admissions experience and at least 3+ years’ experience as a campus-based Slate Captain or CRM administrator for another admissions CRM platform
- Flexibility in your current full-time or part-time employment to accommodate scheduling remote calls (Zoom) with assigned campus partners and respond quickly (usually within 24 hours but potentially sooner depending on the urgency of the request) to campus requests
- Strong demonstrated ability to problem-solve process and technical issues to provide recommendations and implement solutions in a timely manner
- Ability to maintain discretion and confidentiality while working with large amounts of sensitive information and student records
- Capacity to develop strategies to build CRM functionality and resolve campus partner issues

## About  Us

Encoura’s mission is to empower students and institutions to create meaningful connections so everyone can make the most informed decisions to achieve their goals. Since 1972, the Company has evolved its products and services to better represent the link between students and higher education institutions and to create the highest probability of student success.

Encoura’s expertise now spans enrollment, research, marketing, student success, and advancement and provides an unmatched combination of higher education experience and innovative solutions for colleges and universities. The Company also offers Encourage® — the nation’s largest free college and career planning program used by millions of high school students and educators nationwide.

It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. All applicants must be eligible to work in the U.S.

Encoura endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require reasonable accommodation to complete any part of the application process or are limited in the ability and need an alternative method for applying, please contact the Talent Team.

Applicants from California, please review the [CA HR Privacy Notice](https://nrccua-my.sharepoint.com/:b:/g/personal/jordan_skiles_encoura_org/ERJJTDfdLixBrrbeKNcBuI8BDfeXRGhUfWi1xA1hWbaxcQ?e=QTTFDw).

To review our privacy policy, please click this link: https://encoura.org/privacy-policy/

## About Encoura

## Company Overview
- **One-liner**: Encoura provides data, research, and technology solutions to help higher education institutions attract, enroll, retain, and advance students across the full lifecycle.
- **Entity Type**: Private (subsidiary of ACT, acquired in 2018)
- **Headquarters**: Austin, Texas, United States
- **Founded**: 1972
- **Founders**: Not publicly available (originally founded as NRCCUA)

## Core Business
- **Primary industry**: Higher education technology and services (enrollment management, student success, advancement)
- **Target customers**: Colleges and universities (B2B, primarily mid-to-large institutions in the U.S.)
- **Mission or purpose**: "Empower students and institutions to create meaningful connections so everyone can make the most informed decisions to achieve their goals." [encoura.org](https://encoura.org/about-encoura/)

## Products & Services
- **Encoura Platform**: Comprehensive enrollment management SaaS that provides funnel reporting, competitive benchmarking, and predictive analytics.
- **Eduventures Research**: Research and advisory division offering market intelligence, demand forecasts, and program innovation insights.
- **Encourage (app)**: Free college and career planning program for high school students, including career exploration, college matching, scholarship matching, and application guidance.
- **Strategic Enrollment Consulting**: Custom consulting services from former enrollment leaders to develop recruitment and communication strategies.
- **Data & Data Science**: Proprietary combined data set (ACT data + Encourage student data) plus AI-driven predictive models for financial aid optimization, yield improvement, and retention.
- **Marketing Services**: Digital and traditional marketing solutions, parent/guardian personas, and institutional website consulting.
- **Alumni Relations & Advancement**: CRM and donor giving management platform.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (privately held; acquired by ACT in 2018)
- **Key Metric**: Serves over 2,000 educational institutions [encoura.org](https://encoura.org/)
- **Notable Investors/Partners**: ACT (parent company); long-standing partnerships with high schools (7,000+ participating in Encourage program)
- **Growth Signals**: 200+ employees working remotely across 35+ states; over 50 years of operating history; continuous expansion of AI-driven tools and research offerings

## Competitive Advantages
- **Largest sole-source proprietary database**: Combined data from ACT and the Encourage program, providing unique student and parent insights not available elsewhere.
- **Full-lifecycle approach**: Covers the entire student journey from prospect to alumni, unlike many competitors focused on only one stage.
- **Deep domain expertise**: Over 50 years of experience in higher education enrollment and research, with a dedicated research division (Eduventures) providing forward-looking market intelligence.
- **AI-driven predictive models**: Proprietary algorithms to optimize financial aid awards, improve yield, and strengthen retention.

## Strategic Focus
- **Expand data and AI capabilities**: Continue developing predictive models and advanced analytics to help institutions make data-informed decisions.
- **Deepen the student engagement platform**: Enhance the Encourage app and its integration with institutional systems to improve student outcomes.
- **Grow the research and advisory arm**: Leverage Eduventures to influence institutional strategy and program innovation.
- **Support remote-first operations**: Maintain a distributed workforce to attract top talent nationwide while retaining a strong culture.

## Why Work Here
- **Remote-first culture**: 200+ employees work remotely across 35+ states; no central office requirement.
- **Generous time off**: Unlimited PTO (immediately eligible), 3 weeks of paid company holidays, and up to 16 weeks of Paid Family Leave.
- **Competitive compensation**: Competitive salaries, bonus incentives, 401(k) with immediate 100% vesting match, and fully paid life/disability insurance.
- **Health & wellness**: Medical, dental, vision insurance with employer-paid premiums up to 93%; FSA/HSA with employer contribution.
- **Professional development**: Annual tuition reimbursement program and the Barbra Stocker Scholarship for employees’ children.
- **Mission-driven work**: Opportunity to directly impact students’ educational journeys and institutional success.
- **Values-based environment**: Emphasis on opportunity, integrity, connectedness, innovation, and empowerment.

## Sources
1. [encoura.org](https://encoura.org/)
2. [encoura.org/about-encoura](https://encoura.org/about-encoura/)
3. [encoura.org/about-encoura/join-us](https://encoura.org/about-encoura/join-us/)
4. [cbinsights.com](https://www.cbinsights.com/company/encoura)
5. [greenhouse.io](http://job-boards.greenhouse.io/encoura)

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