---
title: 'CRM Campaign Managers (Talent Pool) at DEPT®'
canonical: 'https://feeny.ai/job/crm-campaign-managers-talent-pool-dept-toronto-527x6mq49t4t'
type: 'job'
last_seen: '2026-09-13'
---

# CRM Campaign Managers (Talent Pool) at DEPT®

- **Company:** DEPT®
- **Location:** Toronto, Canada
- **Posted:** 2026-08-28
- **Last confirmed live:** 2026-09-13
- **Apply:** https://job-boards.greenhouse.io/dept/jobs/8164275

## Job description

Please note, this is a talent pool advertisement, not a live role. If you would like to be considered for any future CRM Campaign Manager / Marketing Manager positions at DEPT®, please submit an application and we will be in touch when a suitable opportunity arises.

## JOB PURPOSE

We are always on the lookout for new talent. Whether you're looking to kick-start your campaign management career, are a hands-on CRM specialist, or a seasoned Marketing Manager with campaign strategy and leadership experience, we would love to hear from you.

As part of our embedded inhouse model, you will be employed by DEPT® but embedded within our Client’s team. From your day-to-day responsibilities, collaborations and deliverables, you’ll operate directly within the client team, allowing for the best of both worlds: the close-knit feel and impact of working inhouse, alongside access to the benefits, opportunities and support that DEPT® offers.

You will bridge the gap between marketing strategy, end-to-end multichannel campaign delivery, and AI innovation. Sitting at the intersection of campaign strategy, CRM execution, marketing technology, and creative production, you will be responsible for how the client presents itself to customers across owned channels (email, push, onsite, in-app, landing pages). Depending on your level, you will manage campaign plans, build and QA CRM workflows, optimise cross-channel engagement, and leverage cutting-edge AI tools to scale personalisation and elevate performance.

## WHAT YOU’LL DO

- Translate business propositions and consumer insights into inspiring, end-to-end multi-channel campaign plans across owned channels (onsite, web, app, email, push).
- Manage, build, and deploy CRM campaigns from briefing and creative development to QA, execution, and post-campaign analysis.
- Actively explore and apply AI tools and prompt workflows to accelerate content generation, creative ideation, dynamic personalisation, and campaign testing.
- Lead creative asset development across channels, ensuring brand consistency, high-quality execution, and rapid iteration for A/B testing.
- Liaise with internal stakeholders and cross-functional teams to clarify questions, manage expectations, and maintain briefing deadlines.
- Optimise campaign personalisation, audience targeting, and segmentation to maximise engagement and commercial performance across customer segments.
- Design, test, and analyse A/B testing frameworks and real-time channel metrics to deliver actionable post-campaign insights.
- Troubleshoot technical campaign setups (data accuracy, dynamic tags, targeting logic, link rendering) to ensure high-quality, on-time delivery.
- Maintain an understanding ofClient brand, strategies, and customer segments to act as a trusted creative adviser and brand guardian.
- Ensure responsible AI usage across workflows, prioritising data privacy, output validation, and continuous process optimisation.

## WHAT YOU BRING

- We're open to seeing different levels of experience across CRM, digital marketing, and campaign management.
- Experience delivering a broad range of multi-channel marketing communications, including email, push notifications, onsite banners, and in-app channels.
- Strong interest or hands-on experience with AI tools (e.g. ChatGPT/GPTs, automation platforms, generative tools) and prompt workflows.
- Understanding of B2C marketing execution, dynamic content, customer segmentation, and campaign tracking logic.
- Extremely organised, with the ability to manage multiple projects, timelines, and priorities in a fast-paced environment.
- Data-driven mindset with experience conducting campaign QA, performance optimisation, or post-campaign analysis.
- Highly motivated to learn, grow, and continuously improve processes through innovative tactics.
- Personable, approachable demenor and strong collaborator across global, matrixed teams.
- Excellent written and oral communication skills, with the ability to engage and present to stakeholders.
- Basic understanding of HTML/CSS for email template rendering and troubleshooting is a plus.

## WE OFFER

- A flexible hybrid working policy to enjoy the best of both worlds.
- Early Finish Fridays, kickstart your weekend early with alternating early-finish Fridays.
- 15 days paid holiday annually, increasing with length of service (plus Public Holidays).
- Birthday Leave, a paid day-off each year.
- Access to dedicated mental health resources including enhanced sick pay scheme, employee assistance programme and trained Mental Health First Aiders.
- Dept Allowance, a dedicated company contribution to spend on either your professional development or personal wellbeing.
- Refreshments are provided in the office all week.
- Enhanced family friendly policies to support parents.
- Learning and Development, continuous growth opportunities through internal training, and "inspirational talks” guest speakers.
- Buddy Program, you will be paired with a ‘Buddy’ to help you navigate your first weeks’ at DEPT®.
- A Certified BCorp Agency and is multi-award winning “Agency of the Year”.
- Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
- Global [DEPT® Cares Month](https://www.deptagency.com/dept-cares-day-2023/), an annual initiative where our teams donate their professional skills and time to support local charities and pr-bono projects.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

## DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts [here](https://www.deptagency.com/the-good-company/).

## About DEPT®

## Company Overview
- **One-liner**: DEPT® is a global digital agency that combines technology and marketing to help ambitious brands grow faster.
- **Entity Type**: Private (backed by The Carlyle Group)
- **Headquarters**: Amsterdam, Netherlands (global HQ; 30+ offices across 5 continents)
- **Founded**: 1996 (founded as TamTam; rebranded to DEPT® in 2019)
- **Founders**: Paul Manuel and Bart Manuel (founded TamTam, the predecessor agency)

## Core Business
- **Primary industry/industries**: Digital Agency, Technology, Marketing, Commerce, AI
- **Target customers**: B2B, Enterprise (clients include Google Store, KFC, Beats by Dre, Patagonia, Lego, YouTube, National Geographic, Meta, Adidas, Microsoft, Hulu, Supercell, Tomorrowland)
- **Mission or purpose statement**: To be the best agency for the world, not just in the world. A certified B Corporation, they aim to pioneer tech and marketing while balancing purpose and profit.

## Products & Services
- **Integrated Agency Services**: A 50-50 blend of technology and marketing services, including strategy, creative, data, and media.
- **DEPT®/AI**: A dedicated AI practice launched in 2023, with 50% of revenue now AI-enabled.
- **Commerce Services**: Recognized by Forrester as a top 10 Commerce Services Provider.
- **Specialized Studios**: Includes BASIC/DEPT®, Hello Monday/DEPT®, STUDIO DUMBAR/DEPT®, and Dogstudio/DEPT®—each with unique creative and technical specialties.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed; backed by The Carlyle Group (partnership announced in 2023).
- **Key Metric**: Over 4,000 employees (Depsters) across 30+ offices in 5 continents.
- **Notable Investors/Partners**: The Carlyle Group (strategic partner), Waterland Private Equity (historical partner). Key clients include Google, Meta, Microsoft, Lego, Adidas, Patagonia, and KFC.
- **Growth Signals**: 30 acquisitions since 2015; named Webby Agency of the Year 2022, 2023, 2024; Campaign Digital Innovation Agency of the Year 2023; launched Asia Pacific operations in 2021; 50% AI-enabled revenue; 85+ nationalities and 50+ languages spoken in-house.

## Competitive Advantages
- **Partner-led model**: 200+ owners with "skin in the game," ensuring entrepreneurial accountability and long-term client relationships.
- **Global scale with craft depth**: 4,000+ digital specialists available as one integrated team across all time zones.
- **B Corp & Climate Label certified**: First global agency to become a Certified B Corporation, with a strong focus on sustainability and social impact.
- **Award-winning track record**: Consistently recognized as Agency of the Year by Webby and Lovie Awards.
- **50-50 tech/marketing split**: Rarer in the industry, enabling full 360-degree client solutions.

## Strategic Focus
- **AI integration**: Deep investment in DEPT®/AI to embed AI into all service lines (50% of revenue already AI-enabled).
- **Global expansion**: Continued growth through acquisitions and new market entries (e.g., Asia Pacific, Americas).
- **Sustainability & Impact**: Active impact strategy focused on four pillars: Impactful Work, Diversity Equity & Inclusion, Community, and Climate.
- **Talent development**: Heavy investment in learning ("DEPT®/YOU" curated learning experiences) and internal mobility.

## Why Work Here
- **Culture**: Described as "inclusive, supportive, open" with a strong emphasis on diversity (85+ nationalities), equity, and inclusion. Certified B Corporation with a clear purpose.
- **Flexibility**: Open to discussing flexible and hybrid working arrangements to achieve work/life balance.
- **Benefits**: Health and wellness benefits, DEPT®/CARES (annual day of giving), DEPT® Festival (all-expenses-paid global gathering), and DEPT®/YOU (curated learning experiences for personal and professional growth).
- **Global opportunities**: Ability to work from offices across 5 continents, with a strong internal mobility ethos.
- **Engineering culture**: Emphasis on pioneering, innovation, and craft; 50-50 tech/marketing split means engineers and technologists are core to the business.
- **Notable perks**: Climate Label company (100% climate neutral, 37% renewable energy), strong sustainability focus, and community impact programs.

## Sources
1. [DEPT® Careers Page](https://www.deptagency.com/careers/)
2. [DEPT® Homepage](https://www.deptagency.com/)
3. [DEPT® About Us](https://www.deptagency.com/about-us/)
4. [DEPT® Culture Page](https://www.deptagency.com/en-in/culture/)
5. [DEPT® Job Board (Greenhouse)](https://job-boards.greenhouse.io/dept)

## Other roles at DEPT®

- [Manager, Paid Social](https://feeny.ai/job/manager-paid-social-dept-united-states-r25v6667qwfy) — United States
- [Data Analyst/BI Engineer](https://feeny.ai/job/data-analyst-bi-engineer-dept-gran-buenos-aires-qqfzg2s5rpme) — Gran Buenos Aires, Argentina / Capital Federal, Argentina
- [Project Manager - Creative - US Remote](https://feeny.ai/job/project-manager-creative-us-remote-dept-united-states-bhcns3cnyejt) — United States
- [Senior Digital Content Consultant](https://feeny.ai/job/senior-digital-content-consultant-dept-london-c2j2mqp145a7) — London, United Kingdom
- [AEP Enterprise Architect](https://feeny.ai/job/aep-enterprise-architect-dept-london-7brvtt5xazvg) — London, United Kingdom
- [Senior Adobe Project Manager](https://feeny.ai/job/senior-adobe-project-manager-dept-london-c7cetdjnxzh6) — London, United Kingdom
- [Office Experience Coordinator (FTC)](https://feeny.ai/job/office-experience-coordinator-ftc-dept-toronto-j8tc2d5nvw8m) — Toronto, Canada
- [Manager, SEO Strategy](https://feeny.ai/job/manager-seo-strategy-dept-capital-federal-or-gran-buenos-aires-fzx3rqh27cx9) — Capital Federal OR Gran Buenos Aires, Argentina / Mar Del Plata Buenos Aires, Argentina
- [Social Producer Intern](https://feeny.ai/job/social-producer-intern-dept-amsterdam-49hxjmzcmfmr) — Amsterdam, Netherlands
- [Influencer Manager - Creative - US Remote](https://feeny.ai/job/influencer-manager-creative-us-remote-dept-united-states-23t0yr6jqjd6) — United States