---
title: 'CRM Executive at Montu UK'
canonical: 'https://feeny.ai/job/crm-executive-montu-uk-london-5641f1mybt24'
type: 'job'
last_seen: '2026-10-30'
---

# CRM Executive at Montu UK

- **Company:** Montu UK
- **Location:** London, United Kingdom
- **Compensation:** £30k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-16
- **Last confirmed live:** 2026-10-30
- **Apply:** https://jobs.ashbyhq.com/montu-uk/a330d4c1-8c6d-4e40-8884-6f33f7424be4

## Job description

CRM Executive Montu is a leading cannabis company with operations in Europe and Asia-Pacific. We facilitate access to cannabis through locally integrated ecosystems that streamline the patient experience from end-to-end and set new standards in Cannabis Care. Our mission: improve the lives of millions of people through cannabis therapies. Medical cannabis has already been legalised in more than 50 countries across the world over recent years, unlocking a huge potential for medical, wellness, and ultimately recreational markets. As one of the fastest growing businesses in the industry, Montu is now actively looking to expand the team to take the company to the next level in the UK.

What's the job?

- Build, schedule and QA email and SMS campaigns across clinic and pharmacy, from newsletters and service updates to other recurring patient journey sends.
- Drive impact through timely, personalised messaging to support positive patient outcomes and revenue goals.
- Work closely with the wider marketing team to refresh content for recurring BAU campaigns, keeping messaging engaging and on brand.
- Make copy and content updates across existing Braze canvases, campaigns and other key aspects of the patient journeys.
- Work with our creative team to bring new designs into existing and new templates, keeping branding and formatting consistent throughout.
- Lead on a range of A/B tests, helping with setup and tracking results.
- Assist with managing suppression and exclusion logic across a range of initiatives.
- Assist on basic troubleshooting and investigation when issues arise, working with Patient Support, Governance and Engineering to resolve them.
- Support the CRM team on wider strategic and testing initiatives, getting hands-on with new projects as they develop.

What we are looking for:

- 1-2 years of experience in CRM or email marketing.
- Hands-on experience with a CRM or customer engagement platform (Braze is advantageous).
- Strong attention to detail, with a careful approach to checking work before it goes live.
- A good eye for strong copy, with an understanding of what makes messaging clear and effective in an email and SMS context.
- Comfortable reading campaign performance and spotting what's working.
- Strong organisational and time management skills to handle a regular send schedule alongside ad hoc requests.
- A strong eye for great email design, confident building and editing templates, with a solid standard for visual quality.
- Ability to work independently or with a team to meet deadlines.
- Strong communication skills.

What we offer:

- Generous Leave: 25 days holiday (rising to 27 after year one and 30 after year three) + 8 bank holidays.
- Pension Matching: Up to 5% employer matching contributions.
- Flexibility and Wellness: Work-from-home options, cycle-to-work scheme, private healthcare and more.
- Growth Opportunities: Collaborate across teams with support to grow your skills and impact.
- Enhanced Maternity & Paternity Leave.

## About Us

Montu is a leading digital health company specialising in cannabis-based medicines (CBPM), dedicated to improving patient access to safe and effective treatments. Our mission is to transform lives by combining innovative technology with high-quality clinical care, ensuring patients receive the support they need at every step of their journey. As a fast-growing organisation, we offer a collaborative and supportive environment where talented people can develop their careers while contributing to meaningful change in healthcare. At Montu UK, your work has a direct impact on improving patients’ lives and expanding access to modern medical treatments.

## About Montu UK

## Company Overview
- **One-liner**: Montu UK is a leading medical cannabis company building an integrated ecosystem to streamline patient access to high-quality cannabis therapy in the UK.
- **Entity Type**: Private (subsidiary of Montu Group)
- **Headquarters**: London, United Kingdom (Registered office: 140 Wharfedale Road, Winnersh Triangle, Wokingham, Berkshire, RG41 5RB)
- **Founded**: 2022
- **Founders**: Not publicly available (parent company Montu Group was founded in Australia)

## Core Business
- **Primary industry**: Medical Cannabis / Healthcare
- **Target customers**: B2C (patients with qualifying medical conditions seeking cannabis therapy), B2B (medical professionals and clinics)
- **Mission or purpose statement**: "To make medical cannabis care more accessible" and "enhancing the lives of millions of people through cannabis therapy"

## Products & Services
- **Medical Cannabis Clinic**: End-to-end patient pathway including consultations, prescriptions, and ongoing care for conditions such as anxiety, depression, chronic pain, PTSD, multiple sclerosis, epilepsy, and more.
- **Patient Portal & Pharmacy**: Online platform for patients to access consultations, manage prescriptions, and receive pharmaceutical-grade cannabis products (oils, dry flower for vaporisation).
- **Medical Professional Support**: Resources and education for UK medical community on cannabis therapy applications, regulatory updates, and product innovation.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company)
- **Key Metric**: Total Employees: 93 (as of mid-2025), growing 115.8% year-over-year
- **Notable Investors/Partners**: Not publicly disclosed; parent company Montu Group is backed by international investors
- **Growth Signals**:
  - Workforce grew from ~27 to 93 employees in one year (+115.8% YoY)
  - 68 active job postings (as of mid-2025), with job postings up 119.4% year-over-year
  - LinkedIn followers: 8,999 and growing
  - Monthly headcount growth of +9.8%

## Competitive Advantages
- **Integrated Ecosystem**: Montu UK controls the entire patient journey from consultation to dispensing, creating a seamless experience and data advantage.
- **First-Mover Scale**: One of the largest and fastest-growing medical cannabis operators in the UK, a rapidly expanding market.
- **Clinical Expertise**: Strong leadership team with medical doctors, pharmacists, and governance specialists (e.g., Head of Clinical Services, Medical Director, Lead Clinical Pharmacist).
- **Long-Term Horizon**: Company states it is "operating with a long-term time horizon in the UK market," suggesting patient-centric rather than short-term profit focus.

## Strategic Focus
- **Market Expansion**: Scaling patient access across the UK, including opening new clinic locations and expanding remote consultations.
- **Regulatory Advocacy**: Working to increase awareness and acceptance of medical cannabis within the NHS and broader healthcare system.
- **Product Innovation**: Staying on the cutting edge of product innovation, regulatory changes, and research in the UK medical cannabis market.
- **Talent Acquisition**: Aggressively hiring across clinical, operations, technology, and commercial functions to support rapid growth.

## Why Work Here
- **Mission-Driven**: Opportunity to work in a meaningful, fast-growing sector improving patient lives through cannabis therapy.
- **Rapid Growth Environment**: 115% YoY headcount growth means significant career progression opportunities and impact.
- **Remote & Hybrid Options**: Multiple roles listed as remote or hybrid (e.g., Senior Full Stack Engineer - Remote; E-Commerce Operations Lead - Hybrid in London).
- **Diverse Team**: Employees span medical, marketing, technical, operations, finance, HR, and customer service functions.
- **Strong Leadership**: Experienced management team with backgrounds in healthcare, pharmacy, and commercial operations.
- **London HQ**: Based in London with onsite workspace available for roles requiring physical presence.
- **High Hiring Volume**: 68 open positions across clinical, pharmacy, warehouse, IT, and management roles - strong signal of investment in talent.

## Sources
1. [montu.uk](https://www.montu.uk/)
2. [montu.uk/careers](https://www.montu.uk/careers)
3. [builtin.com](https://builtin.com/company/montu-uk)
4. [gov.uk](https://find-and-update.company-information.service.gov.uk/company/14043081)
5. [linkedin.com](https://uk.linkedin.com/company/montu-uk)

## Other roles at Montu UK

- [Financial Controller](https://feeny.ai/job/financial-controller-montu-uk-winnersh-jsn2gnayh26t) — Winnersh, United Kingdom
- [Prescriptions Support Coordinator](https://feeny.ai/job/prescriptions-support-coordinator-montu-uk-london-8rfqcm7xm1t2) — London, United Kingdom
- [Montu Pharmacy Assessment Centre](https://feeny.ai/job/montu-pharmacy-assessment-centre-montu-uk-winnersh-tk81ds6e8rxh) — Winnersh, United Kingdom
- [Prescriptions Coordinator](https://feeny.ai/job/prescriptions-coordinator-montu-uk-winnersh-9srjk8rg10k6) — Winnersh, United Kingdom
- [Medical Lead](https://feeny.ai/job/medical-lead-montu-uk-london-5waxqqkq63fe) — London, United Kingdom
- [Clinical Pharmacist](https://feeny.ai/job/clinical-pharmacist-montu-uk-london-skqh1ze7tpsx) — London, United Kingdom
- [Quality Assurance Officer](https://feeny.ai/job/quality-assurance-officer-montu-uk-winnersh-prc200shzdqn) — Winnersh, United Kingdom
- [Finance Assistant](https://feeny.ai/job/finance-assistant-montu-uk-winnersh-g5w5hq9b4pj2) — Winnersh, United Kingdom
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- [Superintendent Pharmacist](https://feeny.ai/job/superintendent-pharmacist-montu-uk-winnersh-1hbqv7q2j57r) — Winnersh, United Kingdom