--- title: 'CRM & Lifecycle Marketing Coordinator at Topstep' canonical: 'https://feeny.ai/job/crm-lifecycle-marketing-coordinator-topstep-chicago-x0ydykmc0c85' type: 'job' last_seen: '2026-10-16' --- # CRM & Lifecycle Marketing Coordinator at Topstep - **Company:** Topstep - **Location:** Chicago, IL - **Posted:** 2026-09-29 - **Last confirmed live:** 2026-10-16 - **Apply:** https://job-boards.greenhouse.io/topsteptrader/jobs/8008748003 ## Job description Summary The CRM & Lifecycle Marketing Coordinator will keep Topstep's CRM instance clean, organized, and running smoothly. This role owns the day-to-day operational health of the CRM: database hygiene, subscription management, folder and file organization, campaign setup and tracking, and QA, and will provide hands-on execution support for lifecycle and evergreen email programs. The ideal candidate is highly organized, detail-obsessed, and comfortable owning recurring, process-driven work. You're curious about marketing technology and enjoy exploring and standing up new tools, and you take pride in a well-maintained system that others can rely on. You will work closely with the Sr. Lifecycle & CRM Marketing Lead and collaborate with Creative and QA partners to keep lifecycle communications running without a hitch ## Key Responsibilities CRM Platform & Database Management - Keep contact lists clean and healthy: merge duplicate records, process unsubscribes/unbounce requests, and audit subscription and preference center settings to ensure they work as intended. - Maintain the folder structures and naming conventions for content, creative, and file assets within HubSpot so teams can find what they need. - Explore and evaluate new HubSpot tools and features as they roll out (e.g., AI features, surveys, HubDB, ASO) and lead hands-on setup and configuration. - Serve as the go-to owner for day-to-day CRM hygiene and platform upkeep. Campaign & Lifecycle Execution Support - Support lifecycle and evergreen email programs by monitoring for breaks or errors, tracking send volume, and flagging opportunities for improvement. - Set up and configure campaigns in the CRM to ensure proper tracking and attribution of email performance. - Partner with QA teams to run pre-send testing (rendering, links, personalization tokens, deliverability) across lifecycle and campaign emails. Cross-Functional Collaboration - Work closely with Engineering, Marketing Operations and Analytics teams. - Coordinate with Creative and Brand partners on asset intake, organization, and file handoffs. - Support QA and testing partners to ensure every send meets quality standards before launch. Required Qualifications and Key Competencies - 3+ years of experience in email marketing operations, CRM administration, or marketing operations. - Highly detail-oriented and organized, with a strong sense of ownership over recurring, process-driven work. - Experience with database hygiene practices such as deduplication, list segmentation, and subscription/preference management. - Familiarity with QA and testing processes for email campaigns. - Basic email building and scheduling experience. - Experience in Google slides for process document creation. - Must have basic HTML knowledge (CSS and Handlebar (Or equivalent) is a plus). - Curiosity and comfort exploring and adopting new marketing technology and tools. - Strong communication skills and the ability to collaborate cross-functionally with Creative, QA, and Marketing partners. ## Preferred Qualifications and Key Competencies - Hands-on HubSpot experience. Company Culture & Perks - Topstep is an engaging working environment which ranges from fully remote to hybrid. We foster a culture of collaboration with cameras on during meetings and a robust Slack environment for communication. - Seven Company-paid Holidays and generous Family Leave. Paid time off is front-loaded. - Competitive 401(k) matching, health, dental, and vision insurance is offered for full time employees. - Vacations are encouraged with a bonus for taking 5 consecutive days. Employee referrals are bonused. Topstep offers a food and groceries budget and contributes towards health and wellness. New Hire Base Salary Range - $33.65 - $40.87 hourly. - Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents. - The compensation offered will take into account internal compensation structure and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. ## Equal Opportunity Employer Topstep is an Equal Opportunity Employer. We are committed to fostering an inclusive environment where all employees and applicants are valued. All qualified candidates will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status, in compliance with applicable federal, state, and local laws. Interested in the role? Apply today with your resume! The collection, use, and handling of your data provided in response to this job posting is described further in our Privacy Policy. If you are a California resident, please review our California Notice at Collection. Notice of Use of Artificial Intelligence in Recruitment and Hiring: Notice Pursuant to 775 ILCS 5/2-102(L). Topstep LLC uses artificial intelligence ("AI") in connection with its recruitment and hiring process. Examples include, but are not limited to, AI tools used to improve job descriptions, generate interview questions, draft communications, assist with scheduling, and source candidates, as well as AI features built into third-party platforms such as LinkedIn, Indeed, and Glassdoor. Topstep will not use AI that has the effect of subjecting employees or applicants to discrimination on the basis of any protected class under the Illinois Human Rights Act. The collection, use, and handling of your data provided in response to this job posting is described further in our [Privacy Policy](https://www.topstep.com/job-candidate-privacy-notice). If you are a California resident, please review our [California Notice at Collection](https://www.topstep.com/job-candidate-privacy-notice#info-for-california-residents). ## About Topstep ## Company Overview - **One-liner**: Topstep is a proprietary trading firm that provides simulated evaluation and funded trading programs, along with a futures brokerage and educational media, to help traders build discipline and earn capital. - **Entity Type**: Private (Bootstrapped) - **Headquarters**: Chicago, Illinois, United States - **Founded**: 2010 (as Patak Trading Partners); Topstep entity established 2012 - **Founders**: Michael Patak ## Core Business - **Primary industry/industries**: Financial Services – Proprietary Trading, Futures Brokerage, Trading Education - **Target customers**: B2C – individual retail traders and aspiring funded traders (B2B component for brokerage services) - **Mission or purpose statement**: “To turn market access into opportunity to learn, trade, and earn profits more safely whether you trade our money or your own.” ## Products & Services - **Topstep Trader (Prop Firm)**: A simulated evaluation program where traders prove their discipline and risk management to earn the opportunity to trade live futures markets with the firm’s capital. Traders keep up to 90% of profits and receive weekly payouts. - **Topstep Brokerage**: A registered futures introducing broker (NFA ID# 0567079, CFTC registered) that allows traders to trade live markets with their own capital, with the option to directly transfer prop earnings from the Topstep program. - **TopstepX**: A proprietary trading platform built for futures traders, featuring TradingView charts, real-time CME data, and customizable risk management tools. - **TopstepTV**: A digital media network delivering live market education, analysis, and entertainment to the global trading community. ## Market Standing - **Valuation/Market Cap**: Not publicly available (privately held) - **Key Metric**: $1.4B+ paid out to prop firm traders (cumulative); annual revenue reported as $4.0M by third-party data (conflicting – likely understated; actual revenue not disclosed) - **Notable Investors/Partners**: No external funding rounds disclosed; firm is bootstrapped. Key partners include TradingView (chart integration), CME Group (data feeds). - **Growth Signals**: 52.1% year-over-year headcount growth (2,125 employees); 174,000+ members on Discord; 27,533 LinkedIn followers (+58.8% YoY); acquired TS TFD Buyer, LLC (April 2026); 15 active job openings with +150% monthly posting growth. ## Competitive Advantages - **First-mover in the prop trading combine space** – Topstep claims to have created the retail funded‑trader model. - **Integrated ecosystem** – Combines evaluation, brokerage, trading platform, and education in one platform, enabling seamless progression from simulated to live trading. - **Trader-first philosophy** – Emphasis on discipline, accountability, and continuous improvement, supported by a strong community and 24/7 support. - **High retention and employee satisfaction** – Employer rating of 4.6/5 on Glassdoor (88 reviews), with culture scored 4.6 and work-life balance 4.7. ## Strategic Focus - **Expanding the brokerage business** – Topstep Brokerage aims to make futures trading more accessible and integrate seamlessly with the prop firm program. - **Deepening educational content** – TopstepTV and live coaching are central to building trader habits and loyalty. - **Technology enhancement** – Continued investment in the TopstepX platform and data infrastructure (e.g., hiring Senior Data Engineer, Staff Platform Engineer). - **International growth** – Operates in 95+ countries; headcount growth driven by remote and global hiring. ## Why Work Here - **Culture & Values**: People-first, accountability, continuous improvement, and diverse perspectives are core values. Rating 4.6/5 for culture. - **Remote/Hybrid Policy**: Not explicitly stated, but the workforce spans 95 countries with 1,238 employees in the US (Chicago headquarters). Likely a hybrid or remote-friendly model. - **Notable Perks**: Fast-paced, growth-oriented environment; opportunity to work in a fintech company that created its own market category. Recent job postings include roles in engineering, risk, compliance, and product. - **Engineering Culture**: High emphasis on technology – open roles for Senior Software Engineer, Staff Platform Engineer, Senior Mobile Engineer, and Senior Data Engineer. The tech stack is modern (TypeScript, full stack, data engineering). ## Sources 1. [topstep.com](https://www.topstep.com/about-us) 2. [topstep.com](https://www.topstep.com) 3. [LinkedIn](https://www.linkedin.com/company/topstep) 4. [Greenhouse Careers](http://job-boards.greenhouse.io/topsteptrader) ## Other roles at Topstep - [Senior Software Engineer, TRM](https://feeny.ai/job/senior-software-engineer-trm-topstep-canada-grhfdg0yaj1w) — Canada - [Accounts Payable (“AP”) Accountant](https://feeny.ai/job/accounts-payable-ap-accountant-topstep-chicago-vcz91navx61g) — Chicago, IL - [General Ledger Manager](https://feeny.ai/job/general-ledger-manager-topstep-chicago-bkn1ef5bec63) — Chicago, IL - [Senior Tax Analyst](https://feeny.ai/job/senior-tax-analyst-topstep-united-states-0d0b8gh518fa) — United States - [Senior Tax Analyst](https://feeny.ai/job/senior-tax-analyst-topstep-canada-8dc9f619yz6m) — Canada - [Senior Paid Media Manager](https://feeny.ai/job/senior-paid-media-manager-topstep-chicago-683x83entha0) — Chicago, IL - [Senior Software Engineer, TRM](https://feeny.ai/job/senior-software-engineer-trm-topstep-united-states-6j2cn8t709aq) — United States - [Senior Mobile Engineer](https://feeny.ai/job/senior-mobile-engineer-topstep-united-states-ac4qwda4b8nv) — United States - [Engineering Manager, TRM](https://feeny.ai/job/engineering-manager-trm-topstep-united-states-4kdeg96ae47a) — United States - [Senior Product Manager - Platform](https://feeny.ai/job/senior-product-manager-platform-topstep-united-states-jrzxe73bb4xq) — United States