---
title: 'CRM Manager at Mindly'
canonical: 'https://feeny.ai/job/crm-manager-mindly-ukraine-nndq356kqcb4'
type: 'job'
last_seen: '2026-10-18'
---

# CRM Manager at Mindly

- **Company:** Mindly
- **Location:** Ukraine
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-07
- **Last confirmed live:** 2026-10-18
- **Apply:** https://jobs.ashbyhq.com/mindly/ef152c17-8e10-4f5d-ab00-b2a6b94b7f3a

## Job description

## About Mindly

Mindly is an international product company — a marketplace for psychologists and their clients. We have over 1,000,000 clients in more than 40 countries worldwide, with a primary focus on Tier-1 markets. Mindly is one of the fastest-growing companies in the HealthTech sector globally. Our goal is to help people live healthy, happy, and fulfilling lives. We are growing extremely fast and are already profitable! This puts our company in the top 1% of the fastest-growing profitable tech companies in the world! You can read more about us in this [article](https://en.ain.ua/2024/01/16/mindly-raises-a-2m-seed-round-while-growing-rapidly/). We are looking for a CRM Manager to join our team and take full ownership of building and scaling the CRM function at Mindly.

Why is this role exciting?

- You’ll join a fast-growing, #1 product in its niche
- You’ll build and own the entire CRM function at Mindly from the ground up
- You’ll have a high level of freedom and ownership over your domain

About you:

- 2+ years of hands‑on experience in Email Marketing, push notifications, and in‑app messaging as core user communication channels in a product‑led environment
- Practical experience with ESP tools such as [Customer.io](http://Customer.io), Iterable, eSputnik, MailChimp, or others
- A proactive mindset and a high level of autonomy

Your responsibilities:

- Design, launch, and continuously optimize user communications across Email, Push, and In‑App messages
- Run daily performance analysis of CRM campaigns, communications, and promo mechanics, turning insights into clear hypotheses and experiments for improvement
- Own audience segmentation end‑to‑end: define targeting rules, build segments, and implement them in automated, trigger‑based journeys
- Monitor and improve core delivery and engagement metrics (Open Rate, CTR, Delivery Rate, Unsubscribe/Spam Rate), ensuring consistently high‑quality reach
- Plan, execute, and analyze A/B tests with a strong focus on business outcomes (Conversion, LTV, Retention, Churn, etc.)
- Work closely with product team to ensure CRM touchpoints form a cohesive, consistent user experience across the product

How do we work? We work remotely, but ideally, you are located in the CET or EET time zone.

How do we take care of our team? We provide a therapy budget for sessions with any of our psychologists, along with 20 days of paid vacation and unlimited sick leaves 🙂.

What we offer:

- A fast-growing product company where you are a true part of our success
- Competitive compensation
- A strong team of A-players

Hiring process:

- Screening interview
- Hiring Manager interview
- Test task
- Final interview with the CEO
- Offer 🎉

Our values:

- Honesty and openness: always speak the truth, no matter how hard it is
- Empathy and understanding: treat others the way you want to be treated

## About Mindly

## Company Overview
- **One-liner**: Mindly is an international product company and marketplace that connects clients with professional psychologists for online therapy.
- **Entity Type**: Private (Seed stage)
- **Headquarters**: Tallinn, Estonia (with a major office in Kyiv, Ukraine)
- **Founded**: 2022
- **Founders**: Dmytro Podoliev (Co-founder & CEO)

## Core Business
- **Primary Industry**: Mental Health Care / HealthTech
- **Target Customers**: B2C (clients seeking therapy) and B2B (psychologists using the platform's web cabinet)
- **Mission Statement**: To help people live healthy, happy, and fulfilling lives by making psychology accessible to all.

## Products & Services
- **Online Therapy Marketplace**: A platform where clients can find and book sessions with professional psychologists. The service operates in over 40 countries with a focus on Tier-1 markets.
- **Web Cabinet for Psychologists**: A dedicated tool for therapists to manage their practice, schedule sessions, and interact with clients.

## Market Standing
- **Total Funding**: $2.1M (Seed round of $2M led by Inovo VC in December 2023; prior non-equity assistance from Google for Startups)
- **Key Metric**: Over 1,000,000 clients in more than 40 countries worldwide. The company is already profitable.
- **Notable Investors/Partners**: Inovo Venture Partners (lead investor), Google for Startups.
- **Growth Signals**: Fast-growing HealthTech sector; headcount grew 26.7% YoY to 74 employees; operates in 16 countries including Ukraine, Poland, Germany, Argentina, and Ecuador; monthly website visits are 102,169 with strong traffic growth (+18.2% monthly, +35.9% yearly).

## Competitive Advantages
- **Profitability at Scale**: One of the top 1% fastest-growing profitable tech companies globally, a rare status for a startup at this stage.
- **Global Reach**: Operating in over 40 countries with a strong presence in Tier-1 markets (Germany, UK, Spain, etc.).
- **Compliance & Security**: Holds SOC 2 Type II and ISO certifications, and is GDPR compliant, building trust in a sensitive industry.

## Strategic Focus
- **Market Expansion**: Deepening presence in Tier-1 markets and expanding the network of psychologists.
- **Product & Tech Development**: Leveraging AI and data analytics (the company has roles for AI Creative Designer, Product Analyst, and Lead Data Scientist) to improve matching and the therapy experience.
- **Talent Growth**: Rapidly scaling the team across engineering, product, design, and marketing, with a focus on remote talent from Ukraine and Poland.

## Why Work Here
- **Culture & Mission**: Highly mission-driven with a clear goal to make psychology accessible and improve millions of lives.
- **Growth Trajectory**: Working at a profitable, fast-growing startup in the top 1% globally offers significant ownership and impact.
- **Remote-First**: The company supports remote work, with a major hub in Ukraine and a growing presence in Poland, Argentina, and Germany.
- **Engineering & Data Focus**: Strong technical team using a modern stack (React, TypeScript, Python, Node.js, OpenAI, Stripe) and data tools (Mixpanel, Looker, Tableau). The company is investing heavily in AI.
- **Diverse & International Team**: Employees from 10+ countries, providing a multicultural work environment.

## Sources
1. [LinkedIn - Mindly](https://ee.linkedin.com/company/mindlyspace)
2. [Built In - Mindly Careers](https://builtin.com/company/mindly)
3. [Tracxn - Mindly Profile](https://tracxn.com/d/companies/mindly/__Gx57isbLJjKUs55BpmmbQWSsCe-Dx277SHLv6jjRTMU)
4. [Nexus - Mindly](https://nexusplatform.ai/company/mindlyspace.com/mindly)

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