---
title: 'CSA - Administration & Approvals Officer at Weploy'
canonical: 'https://feeny.ai/job/csa-administration-approvals-officer-weploy-dandenong-south-jaq8tnm01kgq'
type: 'job'
last_seen: '2026-09-10'
---

# CSA - Administration & Approvals Officer at Weploy

- **Company:** Weploy
- **Location:** Dandenong South
- **Posted:** 2026-08-21
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.greenhouse.io/weploy/jobs/8735456002

## Job description

We’re looking for a highly organised and detail-focused Administration & Approvals Officer to join the team. This is a hands-on, process-driven role where you’ll be responsible for reviewing job documentation, verifying waste and billing information, and approving jobs once all details have been checked.

You’ll work closely with Operations, field teams and the wider Billings team to investigate discrepancies, update job records and ensure information is accurate before jobs are approved. We’re looking for someone with strong attention to detail who enjoys working through information, following processes and picking up the phone to get answers.

## What you’ll be doing

- Review waste dockets and weighbridge tickets to ensure job numbers, dates, quantities and waste types match system records.
- Check the EPA portal to determine whether waste is classified as hazardous and download the relevant certificates.
- Apply client-specific billing rules, including quantities, rates and third-party account requirements, before approving jobs.
- Approve waste disposal jobs once all information has been verified.
- Update job statuses in Connexion, cross-checking information submitted by field teams and client portals.
- Identify, investigate and escalate discrepancies between docket information and system data.
- Communicate with Operations, drivers and field staff to clarify unclear or missing information.
- Complete data entry, status updates and other overflow administration tasks to support the wider Billings team.
- Manage a high volume of records and queries while working across multiple systems and screens.
- Maintain accurate job records and ensure all required documentation is attached and up to date.

## What we’re looking for

- Previous experience in administration, data entry, billing, invoicing, operations support or a similar process-driven role.
- Exceptional attention to detail and a strong focus on accuracy.
- Comfortable working with high volumes of information and following established processes.
- Confident communicator who is comfortable picking up the phone and following up with Operations and field staff.
- Proactive approach - you’re comfortable investigating discrepancies, asking questions and escalating issues when required.
- Strong organisational skills and the ability to manage competing priorities in a fast-paced environment.
- Comfortable learning and switching between multiple systems, portals and screens.
- Construction or waste industry experience is beneficial

## About Weploy

## Company Overview
- **One-liner**: Weploy is a tech-enabled hiring platform that connects businesses with pre-vetted contact centre and customer service staff on demand.
- **Entity Type**: Private (Series A; total funding $5.75M as of March 2023)
- **Headquarters**: Collingwood, Victoria, Australia (also a development centre in Vietnam)
- **Founded**: 2016
- **Founders**: Tony Wu (Co-Founder & CEO), Nick La (Co-Founder), Vince Luong (Co-Founder)

## Core Business
- **Primary Industry**: Contact centre and customer service staffing / recruitment technology
- **Target Customers**: B2B – enterprises and SMBs needing temporary, permanent, or temp-to-perm contact centre staff (e.g., Medibank, Super Retail Group, Bupa, Ovo Energy, PwC, Slack, Nando’s)
- **Mission/Purpose**: “To change the way the world looks at employment” – enabling fast, flexible hiring so businesses can “work to live, not live to work.”

## Products & Services
- **Weploy Platform**: An award-winning tech platform that provides real-time connection to a community of 1,500+ pre-vetted contact centre professionals. Hiring managers can post roles, approve timesheets, and manage compliance directly. Supports temporary, permanent, and fixed-term placements across onsite, hybrid, and remote settings.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric** (Private): Annual revenue ~$2.0M; total funding $5.75M (latest round $5M led by Skymind Global Ventures in March 2023)
- **Notable Investors/Partners**: Skymind Global Ventures, Van Luong. Key clients include Medibank, Super Retail Group, Bupa, Ovo Energy, PwC, Slack, Nando’s, VICE, Lonely Planet, Asana, Volkswagen.
- **Growth Signals**: <10% attrition rate for placed talent; high temp-to-perm conversion rate; weekly onboarding of 50 new contact centre reps; expansion into a global development centre in Vietnam; hyper-growth phase declared by leadership.

## Competitive Advantages
- **Always‑on Talent Pool**: Unlike traditional agencies, Weploy continuously sources and screens candidates, reducing time‑to‑hire from weeks to hours.
- **Pre‑vetted Quality**: Rigorous screening for soft skills (EQ, adaptability) and experience, with a “48‑hour free replacement” guarantee.
- **Tech‑First Platform**: Automated compliance, payroll, and timesheet management; transparent pay‑as‑you‑go pricing.
- **Specialisation**: Deep focus on contact centre and customer service roles, giving clients access to talent that understands the specific demands of high‑volume, surge‑prone environments.

## Strategic Focus
- **Hyper‑Growth Scaling**: Expanding headcount and market presence in Australia and globally, with a new development centre in Vietnam to build engineering and operations capabilities.
- **Platform Enhancement**: Continuing to improve the hiring platform for speed, compliance, and client self‑service.
- **Client Expansion**: Deepening relationships with enterprise clients and entering new verticals that rely on seasonal or surge staffing.

## Why Work Here
- **Culture**: “Fearless and empowered” – trust‑based, collaborative environment where egos are left at the door. Emphasis on work‑life balance and making work rewarding.
- **Remote/Hybrid/Office**: Internal team roles are likely hybrid/flexible, based in Collingwood, Melbourne, or the Vietnam development centre (Ho Chi Minh City area).
- **Notable Perks & Engineering Culture**: In Vietnam, benefits include accident and private health insurance, yearly medical checkups, paid sick leave without a medical certificate, and working with industry veterans from REA, Redbubble, and Deliveroo. Globally, the company is led by experienced tech leaders from top AU/UK companies.
- **Growth Opportunity**: As a startup in hyper‑growth, employees can have high impact, shape processes, and grow with the company. No current openings listed on the careers page, but job alerts are available.

## Sources
1. [Weploy Official Site](https://www.weployapp.com/)
2. [Weploy – LinkedIn](https://au.linkedin.com/company/weploy)
3. [Weploy – CB Insights](https://www.cbinsights.com/company/weploy)
4. [Weploy Careers (Greenhouse)](https://job-boards.greenhouse.io/weployhq)
5. [Weploy Development Centre in Vietnam](https://www.weployapp.com/vietnam)

## Other roles at Weploy

- [Customer Service Consultant](https://feeny.ai/job/customer-service-consultant-weploy-brisbane-jwzxrtpdwxwd) — Brisbane
- [Customer Support Officer](https://feeny.ai/job/customer-support-officer-weploy-victoria-4b49xg9agpc6) — Victoria
- [Group Finance Manager](https://feeny.ai/job/group-finance-manager-weploy-melbourne-1cb20vyw3jhy) — Melbourne, Australia
- [Invoicing Agent](https://feeny.ai/job/invoicing-agent-weploy-clayton-bq39vjeskpgh) — Clayton
- [Recruitment Consultant](https://feeny.ai/job/recruitment-consultant-weploy-melbourne-kh62jnqhsvdb) — Melbourne, Australia
- [CSA - Billing Officer](https://feeny.ai/job/csa-billing-officer-weploy-dandenong-south-w1f49tj32ea5) — Dandenong South
- [Account Executive](https://feeny.ai/job/account-executive-weploy-melbourne-8m4tf72xjpx9) — Melbourne, Australia
- [Finance Business Partner](https://feeny.ai/job/finance-business-partner-weploy-melbourne-qs2qbp9ywhdb) — Melbourne, Australia
- [Customer Success Representative](https://feeny.ai/job/customer-success-representative-weploy-sydney-zq2n483hzpc7) — Sydney, Australia
- [Sales Consultant](https://feeny.ai/job/sales-consultant-weploy-brisbane-axp5t4sjwpx1) — Brisbane