---
title: 'CSA - Billing Officer at Weploy'
canonical: 'https://feeny.ai/job/csa-billing-officer-weploy-dandenong-south-w1f49tj32ea5'
type: 'job'
last_seen: '2026-09-09'
---

# CSA - Billing Officer at Weploy

- **Company:** Weploy
- **Location:** Dandenong South, Australia
- **Posted:** 2026-08-20
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/weploy/jobs/8732023002

## Job description

We’re looking for a highly organised and detail-focused Billings Officer to join the CSA & Argus team. This is a hands-on role where you’ll be responsible for processing high-volume billing, reconciling data, and working closely with operations, sales, clients, and field teams.You’ll be working with a wide range of stakeholders and playing an important role in ensuring large client accounts are billed accurately.

No formal finance qualification is required — we’re looking for someone who enjoys hands-on billing and wants to be part of a busy, collaborative team. If you’re confident with Excel, comfortable working across multiple systems and aren’t afraid to pick up the phone and chase answers, this could be a great fit.

## What you’ll be doing

- Review job and truck timing data to ensure hours, quantities and charges are billed correctly.
- Verify completed jobs, waste quantities and service types before invoicing clients.
- Review automated billing through Connexion and manually check for errors or discrepancies.
- Manage client-specific billing requirements, rates and exceptions.
- Upload and maintain billing information across multiple client portals.
- Cross-check client approvals, Excel data and invoices to ensure everything matches.
- Work closely with Operations, Sales and Account Managers to resolve billing queries.
- Speak directly with operators, drivers and field staff to clarify job details.
- Process client payments over the phone and via internet banking where required.
- Maintain and reconcile high-volume Excel spreadsheets and reporting data.
- Use PowerBI reports and Excel to support reconciliation and reporting.
- Manage a high volume of queries while working across multiple systems and screens.
- Support the shared team inbox and allocated client accounts.
- Provide cover and support to the Senior Billings Officer and Finance Team Leader when required.

## What we’re looking for

- Previous experience in billing, invoicing, accounts or similar high-volume finance administration.
- Strong Excel skills - pivot table experience is highly regarded.
- Exceptional attention to detail. Accuracy is essential in this role.
- Comfortable learning and switching between multiple systems, portals and screens.
- Confident communicator who is comfortable picking up the phone and speaking with clients, operations and field staff.
- Proactive approach - you ask questions, investigate discrepancies and raise issues early.
- Strong organisational skills and the ability to manage competing priorities under pressure.
- Resilient and comfortable working in a fast-paced construction and waste industry environment.

## About Weploy

## Company Overview
- **One-liner**: Weploy is a tech-enabled hiring platform that connects businesses with pre-vetted contact centre and customer service staff on demand.
- **Entity Type**: Private (Series A; total funding $5.75M as of March 2023)
- **Headquarters**: Collingwood, Victoria, Australia (also a development centre in Vietnam)
- **Founded**: 2016
- **Founders**: Tony Wu (Co-Founder & CEO), Nick La (Co-Founder), Vince Luong (Co-Founder)

## Core Business
- **Primary Industry**: Contact centre and customer service staffing / recruitment technology
- **Target Customers**: B2B – enterprises and SMBs needing temporary, permanent, or temp-to-perm contact centre staff (e.g., Medibank, Super Retail Group, Bupa, Ovo Energy, PwC, Slack, Nando’s)
- **Mission/Purpose**: “To change the way the world looks at employment” – enabling fast, flexible hiring so businesses can “work to live, not live to work.”

## Products & Services
- **Weploy Platform**: An award-winning tech platform that provides real-time connection to a community of 1,500+ pre-vetted contact centre professionals. Hiring managers can post roles, approve timesheets, and manage compliance directly. Supports temporary, permanent, and fixed-term placements across onsite, hybrid, and remote settings.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric** (Private): Annual revenue ~$2.0M; total funding $5.75M (latest round $5M led by Skymind Global Ventures in March 2023)
- **Notable Investors/Partners**: Skymind Global Ventures, Van Luong. Key clients include Medibank, Super Retail Group, Bupa, Ovo Energy, PwC, Slack, Nando’s, VICE, Lonely Planet, Asana, Volkswagen.
- **Growth Signals**: <10% attrition rate for placed talent; high temp-to-perm conversion rate; weekly onboarding of 50 new contact centre reps; expansion into a global development centre in Vietnam; hyper-growth phase declared by leadership.

## Competitive Advantages
- **Always‑on Talent Pool**: Unlike traditional agencies, Weploy continuously sources and screens candidates, reducing time‑to‑hire from weeks to hours.
- **Pre‑vetted Quality**: Rigorous screening for soft skills (EQ, adaptability) and experience, with a “48‑hour free replacement” guarantee.
- **Tech‑First Platform**: Automated compliance, payroll, and timesheet management; transparent pay‑as‑you‑go pricing.
- **Specialisation**: Deep focus on contact centre and customer service roles, giving clients access to talent that understands the specific demands of high‑volume, surge‑prone environments.

## Strategic Focus
- **Hyper‑Growth Scaling**: Expanding headcount and market presence in Australia and globally, with a new development centre in Vietnam to build engineering and operations capabilities.
- **Platform Enhancement**: Continuing to improve the hiring platform for speed, compliance, and client self‑service.
- **Client Expansion**: Deepening relationships with enterprise clients and entering new verticals that rely on seasonal or surge staffing.

## Why Work Here
- **Culture**: “Fearless and empowered” – trust‑based, collaborative environment where egos are left at the door. Emphasis on work‑life balance and making work rewarding.
- **Remote/Hybrid/Office**: Internal team roles are likely hybrid/flexible, based in Collingwood, Melbourne, or the Vietnam development centre (Ho Chi Minh City area).
- **Notable Perks & Engineering Culture**: In Vietnam, benefits include accident and private health insurance, yearly medical checkups, paid sick leave without a medical certificate, and working with industry veterans from REA, Redbubble, and Deliveroo. Globally, the company is led by experienced tech leaders from top AU/UK companies.
- **Growth Opportunity**: As a startup in hyper‑growth, employees can have high impact, shape processes, and grow with the company. No current openings listed on the careers page, but job alerts are available.

## Sources
1. [Weploy Official Site](https://www.weployapp.com/)
2. [Weploy – LinkedIn](https://au.linkedin.com/company/weploy)
3. [Weploy – CB Insights](https://www.cbinsights.com/company/weploy)
4. [Weploy Careers (Greenhouse)](https://job-boards.greenhouse.io/weployhq)
5. [Weploy Development Centre in Vietnam](https://www.weployapp.com/vietnam)

## Other roles at Weploy

- [Customer Support Officer](https://feeny.ai/job/customer-support-officer-weploy-victoria-4b49xg9agpc6) — Victoria
- [Group Finance Manager](https://feeny.ai/job/group-finance-manager-weploy-melbourne-1cb20vyw3jhy) — Melbourne, Australia
- [Invoicing Agent](https://feeny.ai/job/invoicing-agent-weploy-clayton-bq39vjeskpgh) — Clayton, Australia
- [Recruitment Consultant](https://feeny.ai/job/recruitment-consultant-weploy-melbourne-kh62jnqhsvdb) — Melbourne, Australia
- [CSA - Administration & Approvals Officer](https://feeny.ai/job/csa-administration-approvals-officer-weploy-dandenong-south-jaq8tnm01kgq) — Dandenong South, Australia
- [Account Executive](https://feeny.ai/job/account-executive-weploy-melbourne-8m4tf72xjpx9) — Melbourne, Australia
- [Finance Business Partner](https://feeny.ai/job/finance-business-partner-weploy-melbourne-qs2qbp9ywhdb) — Melbourne, Australia
- [Customer Success Representative](https://feeny.ai/job/customer-success-representative-weploy-sydney-zq2n483hzpc7) — Sydney, Australia
- [Sales Consultant](https://feeny.ai/job/sales-consultant-weploy-brisbane-axp5t4sjwpx1) — Brisbane, Australia
- [Sales Consultant](https://feeny.ai/job/sales-consultant-weploy-sydney-bpef9pzy44h1) — Sydney, Australia