--- title: 'CSA - Billing Officer at Weploy' canonical: 'https://feeny.ai/job/csa-billing-officer-weploy-melbourne-bcpsbkvpfj68' type: 'job' last_seen: '2026-10-15' --- # CSA - Billing Officer at Weploy - **Company:** Weploy - **Location:** Melbourne, Australia - **Posted:** 2026-10-15 - **Last confirmed live:** 2026-10-15 - **Apply:** https://job-boards.greenhouse.io/weploy/jobs/8890485002 ## Job description ## About the Opportunity We are seeking an experienced and motivated Billing Officer to join the team at CSA Specialised Services (CSA), part of Waste Services Group (WSG), based in Dandenong South. This is a full-time, office-based position, with standard working hours of 9:00am to 5:00pm, paying $37.59 an hour + Super. This position is ideal for someone who enjoys working with numbers, solving problems, and managing competing priorities in a fast-paced operational environment. You will need to be comfortable working independently, making informed decisions and communicating confidently with stakeholders at all levels.  You will play an important role in ensuring accurate and timely customer billing while working closely with internal teams across the business. ## Key Responsibilities - Prepare, process and distribute high volumes of customer invoices accurately and within required timeframes. - Review billing information, customer rates, quotes and supporting documentation to ensure invoice accuracy. - Use Microsoft Excel to analyse data, check pricing and support billing activities, including pivot tables and VLOOKUPs. - Manage customer enquiries, investigate billing discrepancies and resolve invoicing issues in a timely and professional manner. - Work closely with Sales, Accounts Payable, Operations and Credit teams to ensure accurate billing outcomes. - Monitor and respond to enquiries received through the billing email inbox. - Maintain accurate, organised and confidential billing records. - Assist with ad hoc reporting and other accounts-related tasks as required. - Manage fluctuating workloads and competing priorities while meeting month-end deadlines. - Identify opportunities to improve billing processes and operational efficiency. ## About You - Approximately 3–5 years of experience in billing, accounts receivable or a similar finance-related role. - Strong Microsoft Excel skills, including practical experience with pivot tables and VLOOKUPs. - A sound understanding of billing principles, invoice calculations and GST. - Strong numerical skills and exceptional attention to detail. - The ability to analyse information, solve problems and make independent decisions. - Excellent written and verbal communication skills, with the confidence to liaise with stakeholders across different levels of the business. - Strong organisation and time management skills, with the ability to work under pressure and meet deadlines. - A positive, adaptable attitude and the ability to learn new systems and processes quickly. - A collaborative mindset and a willingness to support other accounts team activities when required. - Experience with accounts receivable systems, customer billing portals or project-based billing will be highly regarded. ## What We Offer - The opportunity to join an established organisation within the waste services industry. - A varied and hands-on role with direct involvement in business operations. - Ongoing training and support to help you learn the company's billing systems and processes. - The opportunity to collaborate with a range of internal stakeholders and contribute to continuous improvement. - A temporary assignment with an initial commitment of at least three months and no confirmed end date. If you are an experienced Billing Officer who takes pride in accuracy, enjoys problem-solving and thrives in a fast-paced environment, we’d love to hear from you - submit your resume today to be considered for this opportunity! ## About Weploy ## Company Overview - **One-liner**: Weploy is a tech-enabled hiring platform that connects businesses with pre-vetted contact centre and customer service staff on demand. - **Entity Type**: Private (Series A; total funding $5.75M as of March 2023) - **Headquarters**: Collingwood, Victoria, Australia (also a development centre in Vietnam) - **Founded**: 2016 - **Founders**: Tony Wu (Co-Founder & CEO), Nick La (Co-Founder), Vince Luong (Co-Founder) ## Core Business - **Primary Industry**: Contact centre and customer service staffing / recruitment technology - **Target Customers**: B2B – enterprises and SMBs needing temporary, permanent, or temp-to-perm contact centre staff (e.g., Medibank, Super Retail Group, Bupa, Ovo Energy, PwC, Slack, Nando’s) - **Mission/Purpose**: “To change the way the world looks at employment” – enabling fast, flexible hiring so businesses can “work to live, not live to work.” ## Products & Services - **Weploy Platform**: An award-winning tech platform that provides real-time connection to a community of 1,500+ pre-vetted contact centre professionals. Hiring managers can post roles, approve timesheets, and manage compliance directly. Supports temporary, permanent, and fixed-term placements across onsite, hybrid, and remote settings. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric** (Private): Annual revenue ~$2.0M; total funding $5.75M (latest round $5M led by Skymind Global Ventures in March 2023) - **Notable Investors/Partners**: Skymind Global Ventures, Van Luong. Key clients include Medibank, Super Retail Group, Bupa, Ovo Energy, PwC, Slack, Nando’s, VICE, Lonely Planet, Asana, Volkswagen. - **Growth Signals**: <10% attrition rate for placed talent; high temp-to-perm conversion rate; weekly onboarding of 50 new contact centre reps; expansion into a global development centre in Vietnam; hyper-growth phase declared by leadership. ## Competitive Advantages - **Always‑on Talent Pool**: Unlike traditional agencies, Weploy continuously sources and screens candidates, reducing time‑to‑hire from weeks to hours. - **Pre‑vetted Quality**: Rigorous screening for soft skills (EQ, adaptability) and experience, with a “48‑hour free replacement” guarantee. - **Tech‑First Platform**: Automated compliance, payroll, and timesheet management; transparent pay‑as‑you‑go pricing. - **Specialisation**: Deep focus on contact centre and customer service roles, giving clients access to talent that understands the specific demands of high‑volume, surge‑prone environments. ## Strategic Focus - **Hyper‑Growth Scaling**: Expanding headcount and market presence in Australia and globally, with a new development centre in Vietnam to build engineering and operations capabilities. - **Platform Enhancement**: Continuing to improve the hiring platform for speed, compliance, and client self‑service. - **Client Expansion**: Deepening relationships with enterprise clients and entering new verticals that rely on seasonal or surge staffing. ## Why Work Here - **Culture**: “Fearless and empowered” – trust‑based, collaborative environment where egos are left at the door. Emphasis on work‑life balance and making work rewarding. - **Remote/Hybrid/Office**: Internal team roles are likely hybrid/flexible, based in Collingwood, Melbourne, or the Vietnam development centre (Ho Chi Minh City area). - **Notable Perks & Engineering Culture**: In Vietnam, benefits include accident and private health insurance, yearly medical checkups, paid sick leave without a medical certificate, and working with industry veterans from REA, Redbubble, and Deliveroo. Globally, the company is led by experienced tech leaders from top AU/UK companies. - **Growth Opportunity**: As a startup in hyper‑growth, employees can have high impact, shape processes, and grow with the company. No current openings listed on the careers page, but job alerts are available. ## Sources 1. [Weploy Official Site](https://www.weployapp.com/) 2. [Weploy – LinkedIn](https://au.linkedin.com/company/weploy) 3. [Weploy – CB Insights](https://www.cbinsights.com/company/weploy) 4. [Weploy Careers (Greenhouse)](https://job-boards.greenhouse.io/weployhq) 5. [Weploy Development Centre in Vietnam](https://www.weployapp.com/vietnam) ## Other roles at Weploy - [Customer Solutions Consultant](https://feeny.ai/job/customer-solutions-consultant-weploy-victoria-7vp0hqr787ta) — Victoria - [Billing Officer](https://feeny.ai/job/billing-officer-weploy-brisbane-9dj5m4yqf6hh) — Brisbane - [Sales Administrator](https://feeny.ai/job/sales-administrator-weploy-melbourne-r719prdcshhj) — Melbourne, Australia - [Outbound Sales Agent](https://feeny.ai/job/outbound-sales-agent-weploy-burnley-n5dvt5phyw0e) — Burnley, Victoria - [New Business Consultant - Outbound](https://feeny.ai/job/new-business-consultant-outbound-weploy-sydney-xr9cnjtrnq62) — Sydney, Australia - [Account Manager](https://feeny.ai/job/account-manager-weploy-sydney-ckyv00dzj2vm) — Sydney, Australia - [Case Specialist](https://feeny.ai/job/case-specialist-weploy-parramatta-vtdwv3qprf95) — Parramatta - [Account Executive](https://feeny.ai/job/account-executive-weploy-melbourne-8m4tf72xjpx9) — Melbourne, Australia - [Finance Business Partner](https://feeny.ai/job/finance-business-partner-weploy-melbourne-qs2qbp9ywhdb) — Melbourne, Australia - [Sales Consultant](https://feeny.ai/job/sales-consultant-weploy-brisbane-axp5t4sjwpx1) — Brisbane