---
title: 'Customer Account Executive at Ironclad'
canonical: 'https://feeny.ai/job/customer-account-executive-ironclad-new-york-eebqnkwdth1c'
type: 'job'
last_seen: '2026-09-10'
---

# Customer Account Executive at Ironclad

- **Company:** Ironclad
- **Location:** New York, NY
- **Compensation:** $144k–$200k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-02
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.ashbyhq.com/ironcladhq/e1a2ef4b-0659-42dd-818e-3433b707a01b/application

**Skills:** B2B SaaS Sales, Sales Cycle Management, Forecasting, Pipeline Management, Commercial Negotiation

> The Customer Account Executive manages a book of business to drive expansion and retention by identifying customer needs and positioning Ironclad's AI contracting platform. This role involves executing a strategic sales process across the full customer lifecycle, collaborating with cross-functional teams, and mainta...

## Job description

Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.

We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit [www.ironcladapp.com](http://www.ironcladapp.com) or follow us on LinkedIn.

This is a hybrid role based out of our New York office or our Chicago hub. In New York, attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events.

Interested in being a key sales team hire at a category-defining company, backed by some of the best investors in Silicon Valley? Ironclad is looking for a Customer Account Executive to help support our rapid scale and make an impact on our revenue goals.

Responsibilities:

- Manage a book of business to drive expansion and retention by proactively identifying customer needs, uncovering growth opportunities, and positioning solutions to maximize customer value.
- Execute a consistent and strategic sales process across the full customer lifecycle, including discovery, value articulation, negotiation, and close.
- Collaborate cross-functionally with Customer Success, Implementation, Support and Product teams to ensure seamless execution, customer satisfaction, and long-term partnership success.
- Maintain accurate forecasting and pipeline hygiene in sales tools, and regularly report on progress toward individual and team targets.
- Continuously sharpen your sales skills and deepen your product knowledge by staying current on Ironclad’s capabilities and developing a strong understanding of the outcomes our customers are striving to achieve.

Key Skills and Requirements:

- At least 2-5 years of new business sales or account management experience, ideally in B2B SaaS.
- You’ve sourced and sold deals in the $25k-$250k ARR range and have experience running a full sales cycle on your own.
- Comfort with basic sales tools and ability to utilize internal systems to surface upsell and cross sell opportunities within your book of business.
- Excellent communication skills, and persistent follow through on commitments to our customers.
- Works well with other teams and wants to own projects outside of just closing deals.
- Self-sufficient with a strong internal sense of urgency.
- Comfortable with commercial negotiation and willingness to iterate selling style as needed.

OTE Range: $144,000 - $200,000 The OTE range represents the minimum and maximum of the OTE range for this position based at our San Francisco headquarters. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.

US Full-Time Employee Benefits at Ironclad:

- 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
- Market-leading leave policies, including gender-neutral parental leave and compassionate leave
- Family forming support through Maven for you and your partner
- Paid time off - take the time you need, when you need it
- Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
- Mental health support through Modern Health, including therapy, coaching, and digital tools
- Pre-tax commuter benefits (US Employees)
- 401(k) plan with Fidelity with employer match (US Employees)
- Regular team events to connect, recharge, and have fun
- And most importantly: the opportunity to help build the company you want to work at

**UK Employee-specific benefits are included on our UK job postings

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

## About Ironclad

## Company Overview
- **One-liner**: Ironclad provides an AI-powered contract lifecycle management (CLM) platform that helps legal and business teams draft, negotiate, manage, and analyze contracts.
- **Entity Type**: Private (funding stage: Series E)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2014
- **Founders**: Jason Boehmig (CEO) and Cai Wangwilt (engineer)

## Core Business
- **Primary industry/industries**: Legal Technology, Contract Lifecycle Management (CLM), Enterprise Software
- **Target customers**: B2B, primarily legal departments and business teams within mid-market to large enterprises
- **Mission or purpose statement**: "Keep Contracts Moving, and Business Growing."

## Products & Services
For each major offering:
- **Ironclad AI Platform**: The core SaaS platform for creating, reviewing, negotiating, signing (with native eSignature), and managing contracts. Includes AI-powered features for automation, data extraction, and analytics.
- **Jurist (AI Assistant)**: An agentic AI assistant designed for legal work that can draft, edit, summarize, translate, and explain contracts with transparent reasoning.
- **AI Assist**: A GPT-4-powered tool for contract negotiation that flags risk, drafts clauses, and performs first-pass redlining.
- **Smart Import**: An AI tool to upload, tag, and index existing contracts, making them searchable and surfacing key insights.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (Series E raised in 2024, total funding of $334.1M).
- **Key Metric**: Total funding of $334.1M across 10 rounds; over 2 billion contracts processed on the platform.
- **Notable Investors/Partners**: Accel (led Series A), Sequoia Capital (led Series B), Y Combinator (led Series C), and others. Integrates with Salesforce, Coupa, Ramp, and many other tools.
- **Growth Signals**: Named a Leader in the 2025 Gartner Magic Quadrant for CLM; named a Leader in The Forrester Wave™: CLM Platforms, Q1 2025; named a Digital World Class CLM Provider by The Hackett Group; employee headcount grew by 32% YoY (632 employees); operates in 8 countries (US, UK, Canada, Brazil, Australia, Mexico, and more); named Fast Company's Most Innovative Companies in 2026.

## Competitive Advantages
- Specific moats or differentiators that make them hard to compete with: Strong industry analyst recognition (Gartner, Forrester, Hackett Group Leaders); purpose-built AI (Jurist) with agentic capabilities for legal work; native eSignature integrated into the CLM; strong ecosystem of integrations with major enterprise tools; processed 2 billion+ contracts, providing a massive data advantage for AI training.

## Strategic Focus
- Current priorities and direction for growth: Deepening AI capabilities across the entire contract lifecycle (from drafting to analysis); expanding its agentic AI assistant, Jurist; growing its enterprise customer base globally (especially EMEA from London office); leveraging its scale (billions of contracts) to improve AI accuracy and value.

## Why Work Here
- Culture highlights relevant to job seekers: Core values of Empathy, Intent, Drive, and Integrity. Recognized as an award-winning workplace by Fast Company ("Best Workplace for Innovators" in 2024, "Most Innovative Companies" in 2026), Fortune ("Best Place to Work Bay Area" 2023, 2024), and Business Insider ("Start-ups to Bet Your Career On" 2023).
- Remote/hybrid/office policy: Hybrid company with offices in San Francisco (HQ in Financial District), New York (Flatiron), and London. They hire remotely for select roles but prioritize in-person collaboration around hubs.
- Notable perks or engineering culture: 100% health insurance coverage for employees (medical, dental, vision), monthly stipends for wellness/mental health (Modern Health) and hybrid work/cell phone, family-forming support (Maven) and generous gender-neutral parental leave, flexible PTO, 401(k) plan with Fidelity.

## Sources
1. [Ironclad Website](https://ironcladapp.com/)
2. [Ironclad Careers Page](https://ironcladapp.com/careers)
3. [Ironclad About Us](https://ironcladapp.com/about-us)
4. [Ironclad LinkedIn](https://www.linkedin.com/company/ironclad-inc-)
5. [Built In Profile](https://builtin.com/company/ironclad)

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