--- title: 'Customer Deployment Lead at gerra.com' canonical: 'https://feeny.ai/job/customer-deployment-lead-gerra-com-los-angeles-hj96szjj4vqy' type: 'job' last_seen: '2026-09-16' --- # Customer Deployment Lead at gerra.com - **Company:** gerra.com - **Location:** Los Angeles, CA - **Employment:** full-time - **Work type:** onsite - **Posted:** 2025-09-08 - **Last confirmed live:** 2026-09-16 - **Apply:** https://jobs.gem.com/gerra/am9icG9zdDpHcCq8_ogJ8hm9owBLC4lP ## Job description ## About Gerra We're deploying AI-powered robots that are transforming how businesses acquire and serve customers. Our robots deliver 5x sales increases and 10x reduction in customer acquisition costs. We've proven the model. Now we need someone to scale deployments from 10 to 100+ locations monthly. ## The Role You'll own the moment of truth - when a business transforms from traditional operations to AI-powered customer acquisition. You're not installing machines; you're implementing the future of how businesses operate. Think of yourself as the person who helped businesses actually use their first PCs, not just own them. Every deployment is a $250K+ annual revenue stream. Your job is to make Day 1 so successful that Day 30 becomes a 10-location expansion. ## What You'll Actually Do - Deploy 20+ robots monthly across retail stores, hotels, and trade shows - Travel 50-75% (Mon-Thu, home weekends) - Turn skeptical store managers into champions on Day 1 - Work with engineers but own the business outcome - Create the playbook for deploying at Walmart, Marriott, CES - Ensure every robot generates ROI within 30 days - Transform pilot programs into chain-wide rollouts ## Who You Are - You've rolled out technology that changed how businesses operate - You know the difference between installation and transformation - You can manage a stressed Fortune 500 client at 6am in their flagship store - You've done chain-wide rollouts (50+ locations) - You see travel as freedom, not burden - You can translate between engineers and executives - You know that Week 1 determines Month 12 What Success Looks Like Month 1: Deploy your first 5-unit rollout successfully Month 3: Own 50+ live deployments, 95% satisfaction Month 6: 100+ robots deployed, expansion at every account The Reality Check This isn't remote work. You'll be in stores at 5am, hotels at midnight, convention centers on weekends. But you'll also be the person who transformed how Target handles customers or how Marriott delivers service. Real impact, real travel, real equity in the outcome. ## Compensation $150-170K base + up to $50K performance bonus Meaningful equity in a profitable, growing company All travel expenses + keep all travel points/status Work from anywhere when not deploying ## Why This Role Matters Sales sells the vision. You deliver the transformation. Every successful deployment doesn't just generate revenue - it proves that AI robots are the future of business operations. You're not managing installations; you're launching the future at every location. We're profitable, funded by our own revenue, and growing fast. If you want to be on the ground transforming how America's biggest companies operate, let's talk. To Apply: Tell us about the most complex rollout you've managed. We want to hear about the 3am crisis you solved, the impossible timeline you hit, or the hostile location you turned into a success story. Include your phone number. We'll call within 24 hours. ## About gerra.com ## Company Overview - **One-liner**: Gerra builds the data infrastructure for Physical AI, originating, licensing, and developing proprietary datasets for quant funds, AI labs, and robotics teams. - **Entity Type**: Private (Early Stage; funding rounds not disclosed) - **Headquarters**: San Francisco, California, USA (with additional operations in Los Angeles, CA) - **Founded**: Not publicly available - **Founders**: Not publicly available ## Core Business - **Primary Industry**: Technology, Information and Internet; Data Infrastructure for Robotics and AI - **Target Customers**: B2B – quantitative hedge funds, AI research labs, humanoid robotics companies, and enterprises deploying robots at scale. - **Mission / Purpose**: “Build the data layer for physical AI” – enable embodied AI that can operate reliably in the real world by providing high-quality, multi-modal training data. ## Products & Services - **Market Intelligence**: Proprietary alternative-data signals for systematic funds – covering social, sports, and the compute markets behind AI. [gerra.com](https://www.gerra.com/) - **Software & Company Data**: Real workflow, codebase, and full-company data for training and evaluating models and agents, including runnable environments with verified reward signals. [gerra.com](https://www.gerra.com/) - **Physical AI Datasets**: Multi-modal robot data from Gerra’s own fleet – teleoperation demonstrations, human demonstration (first-person video + full-body 3D motion capture), and sensor recordings (vision, depth, proprioception, IMU, audio) across 15+ robot morphologies. [gerra.com](https://www.gerra.com/) ## Market Standing - **Valuation / Market Cap**: Not disclosed - **Key Metric**: Total funding not disclosed; internal metrics include 1B+ frames collected, 50K+ demo hours, 20+ robot morphologies. [gerra.com](https://www.gerra.com/) - **Notable Investors / Partners**: Not publicly listed; clients include “leading humanoid companies, research labs, and enterprises.” - **Growth Signals**: 12.5% YoY headcount growth (3 employees as of latest data); active hiring across engineering, operations, and go-to-market roles. [linkedin.com](https://linkedin.com/company/gerra) ## Competitive Advantages - **Proprietary Data Sources**: Operates its own robot fleet and holds exclusive multi-year licenses to private data platforms that no one else can sell. [gerra.com](https://www.gerra.com/) - **Hardware-Synchronized Sensor Fusion**: Sub-millisecond synchronization across all modalities, producing data ready for imitation learning, reinforcement learning, and foundation-model pre-training. [builtin.com](https://builtin.com/company/gerra) - **Expert-Verified Labels**: Success/failure annotations with detailed taxonomy, ensuring high-quality training signals. ## Strategic Focus - Scale data collection across more robot morphologies and real-world environments (retail, warehouses, public spaces). - Deepen partnerships with humanoid companies and AI labs to drive the next generation of physical AI systems. - Expand proprietary datasets for quant funds and enterprise AI use cases. ## Why Work Here - **Culture & Compensation**: “Pay top of market cash” with substantial equity grants (0.10%–0.45% for engineering roles) and regular refresh opportunities. [gerra.com/careers](https://www.gerra.com/careers) - **Benefits**: Comprehensive medical, dental, vision; unlimited PTO (genuinely expected to be used); top-tier equipment and home office budget. - **Work Environment**: Fully remote team (per Built In profile), with some roles based in San Francisco or Los Angeles. [builtin.com](https://builtin.com/company/gerra) - **Impact**: Early employees get meaningful ownership and the chance to build the data layer for a transformative industry (Physical AI). ## Sources 1. [gerra.com](https://www.gerra.com/) 2. [gerra.com/careers](https://www.gerra.com/careers) 3. [linkedin.com/company/gerra](https://linkedin.com/company/gerra) 4. [builtin.com/company/gerra](https://builtin.com/company/gerra) ## Other roles at gerra.com - [Founding Engineer](https://feeny.ai/job/founding-engineer-gerra-com-los-angeles-f09ejmswgaj5) — Los Angeles, CA - [Enterprise Sales Lead](https://feeny.ai/job/enterprise-sales-lead-gerra-com-los-angeles-68g1fnzhmg70) — Los Angeles, CA