---
title: 'Customer & Development Operations at Furo'
canonical: 'https://feeny.ai/job/customer-development-operations-furo-munich-ech5a2xn7xk3'
type: 'job'
last_seen: '2026-09-08'
---

# Customer & Development Operations at Furo

- **Company:** Furo
- **Location:** Munich, Germany
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-14
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.ashbyhq.com/furo/a8c92641-17f0-4fec-a6f0-4b5e76440772

## Job description

You'll stay close to our customer base, spot which projects are moving toward deployment, and make sure Furo is there when they do: turning our planning platform into a gateway for the next stage of our product. You'll work directly with the founders and help build a new function from the ground up.

## YOU'LL HAVE FUN IF YOU ARE

Founder at Heart

- You get energy from building something that doesn't exist yet — no templates, no playbook
- You thrive wearing multiple hats across sales, customer success, product, and business development

Commercially Sharp

- You genuinely love talking to customers and are curious about their world
- People want to say yes to you — whether you're building trust or closing the next step

Data-Driven and Structured

- You're as comfortable in data (e.g., Supabase or Hubspot) as you are on a customer call
- You don't just track things, you build systems: scalable processes, automated workflows, dashboards that tell you what to do next
- You believe that the best commercial instinct is backed by data

## YOU WON'T HAVE FUN IF YOU

- Are scared of hardware: You’ll build a solid understanding of the energy system on site and stay on top of our integration landscape to get our battery projects running
- Can't spend half your day talking to customers: this role lives and dies on relationships
- Feel uncomfortable digging into databases, user stats, or platform analytics
- Expect top-down instructions: we trust you to figure it out
- Prefer a typical 9–5: we move fast and take full ownership
- Don't enjoy being close to customers and partners — we visit sites across Germany

## QUALIFICATIONS

- Fast-paced environment in your past: top-tier consulting, a hypergrowth startup, or a commercial role in energy or infrastructure
- Experience in operations-focused roles and managing a large customer portfolio with structured processes
- C1 German or higher — most of our customers are German-speaking
- Bonus: Familiarity with energy project development, storage, or grid-connected assets

## PERKS

- Super small team, super early → you're not only part of our culture, you will shape it
- Responsibility from day one → the best idea wins, regardless of who it comes from
- All the tools you need → Claude, n8n or any other AI subscriptions, whatever helps you build faster
- Direct customer access → build what matters, see impact immediately
- Munich-based → work alongside founders solving hard problems together

## About Furo

## Company Overview
- **One-liner**: Furo provides a hardware‑agnostic AI software platform that plans, operates, and commercialises industrial battery storage systems from a single interface.
- **Entity Type**: Private (startup; formerly Lumera Energy)
- **Headquarters**: Munich, Germany
- **Founded**: 2025
- **Founders**: Simon Wittner, Leonie Wagner, Lena Sophia Voss

## Core Business
Furo is an energy software company focused on the commercial and industrial (C&I) battery storage segment. The platform covers the entire lifecycle of a storage system – from sizing and profitability simulation (virtual battery/digital twin) through real‑time optimisation and automated energy trading.  
- **Primary industry**: Energy software / Battery storage / Cleantech  
- **Target customers**: B2B – project developers, installers, energy suppliers, municipal utilities, and industrial operators  
- **Mission**: Turn energy volatility into a competitive advantage for European industry by making every battery storage system operate at maximum economic potential.

## Products & Services
- **Design Software**: Sizes the optimal storage configuration and calculates profitability in minutes using load profiles and location data. Generates customer‑ready documents.
- **Virtual Battery & EMS (Energy Management System)**: A digital twin of the storage project that simulates expected revenues before installation and seamlessly transitions to live operation after commissioning.
- **Flexibility Marketing**: Automatically detects unused capacity and markets it on wholesale energy markets (spot market arbitrage, atypical grid usage, dynamic tariffs) – even for systems below 1 MW.
- **Multi‑Use Optimisation**: Combines self‑consumption maximisation, peak shaving, spot trading, and grid services in a continuously learning AI that adapts to weather, prices, and consumption patterns.

## Market Standing
- **Valuation / Funding**: Not publicly disclosed (private startup with paying customers).
- **Key Metric**: Over 3,500 industrial sites are already being planned or optimised on the platform; ~100 paying customers and >600 companies registered.
- **Notable Partners**: Enpal, Sonnen (Shell), Fenecon, BayWa, Segen, IBC Solar, badenova.
- **Growth Signals**: Launched the first complete operational solution combining planning and real‑time operation (May 2026). Active in Germany, Austria, Switzerland, and Spain. Claims to reduce payback periods from 15 years to 5 years and increase economic potential by up to 40%.

## Competitive Advantages
- **Hardware‑agnostic**: Compatible with all common battery technologies – vendor lock‑in avoided.
- **First to unify planning and real‑time operation**: No other system on the market combines sizing, forecasting, multi‑use optimisation, and automated trading in one platform for C&I storage from 150 kW.
- **AI‑driven forecasting & learning**: Uses price, weather, and consumption predictions that continuously improve – replaces static, rule‑based controls.
- **Virtual Battery**: Enables operators to model revenue before any hardware is installed, reducing investment risk.

## Strategic Focus
- Become the central energy flexibility platform for European industry by coordinating all stakeholders (OEMs, project developers, industrial customers, utilities) on one system.
- Expand geographic presence beyond DACH and Spain into additional European markets.
- Continue product development to serve both small industrial sites (≥100 kW behind‑the‑meter) and larger facilities (>3 MW).

## Why Work Here
- **Mission‑driven team**: Founded by engineers and consultants from Apple, Google X, Stanford, UC Berkeley, and BCG who returned to Europe to tackle the energy transition.
- **High growth trajectory**: Young company (founded 2025) already with hundreds of customers and rapid product expansion – opportunity to shape the future of industrial energy.
- **Cutting‑edge tech stack**: AI, digital twins, real‑time optimisation, and energy trading – work on a platform that directly impacts carbon reduction and industrial competitiveness.
- **Collaborative culture**: Small, focused team with backgrounds in top tech and consulting firms; offices in Munich (remote/hybrid policy not specified – check careers page for current openings).

## Sources
1. [furoenergy.com](https://www.furoenergy.com/en/)  
2. [PES EU – Press Release](https://pes.eu.com/press-releases/furo-launches-first-software-solution-to-combine-planning-and-real-time-operation-in-industrial-storage?hs_amp=true)  
3. [Munich Startup – Interview](https://www.munich-startup.de/en/121199/furo-7-questions/)  
4. [Compare the Cloud – News Article](https://www.comparethecloud.net/news/furo-says-battery-storage-has-become-a-commodity-the-software-to-operate-it-hasnt)  
5. [Furo Careers Page](https://jobs.ashbyhq.com/furo)

## Other roles at Furo

- [Wizard](https://feeny.ai/job/wizard-furo-munich-jadvzky6442z) — Munich, Germany
- [Member of Commercial Staff](https://feeny.ai/job/member-of-commercial-staff-furo-munich-wtdkvdta6pka) — Munich, Germany
- [Special Projects](https://feeny.ai/job/special-projects-furo-munich-b3xxhpxrgpe9) — Munich, Germany
- [Founding Engineer](https://feeny.ai/job/founding-engineer-furo-munich-0wk18g95t4eh) — Munich, Germany