--- title: 'Customer Development Representative (Health Care Providers) at PrescriberPoint' canonical: 'https://feeny.ai/job/customer-development-representative-health-care-providers-prescriberpoint-v321f6e8pqah' type: 'job' last_seen: '2026-11-03' --- # Customer Development Representative (Health Care Providers) at PrescriberPoint - **Company:** PrescriberPoint - **Location:** United States - **Work type:** remote - **Posted:** 2026-11-02 - **Last confirmed live:** 2026-11-03 - **Apply:** https://job-boards.greenhouse.io/prescriberpoint/jobs/5462153008 ## Job description Hello! Please give this job description a thorough perusal before you decide to apply. There are aspects that will immediately knock you out of contention and we don’t like raising hopes unnecessarily. For example: if getting past gatekeepers sounds like a grind instead of a puzzle, or recording interactions in our CRM comes off a chore vs. an opportunity to grow our knowledge base, you’re sadly not the human we’re looking for. And note the difference between Tablestakes requirements and What Makes You Shine! Cover letters are welcomed, appreciated, and reviewed (by a human). Applicants must reside in the States. We cannot facilitate VISAs. Location: 100% Remote w/ occasional in-person meetups Reports to: Director of HCP Customer Success Compensation: Base + Performance Bonus Who is PrescriberPoint? PrescriberPoint, a Series A startup incubated by BCG Digital Ventures and funded by Lilly, Pfizer, MasterCard, and Adobe, is modernizing how U.S. healthcare professionals (HCPs) get patients on therapy. Our platform streamlines prescribing by bringing together trusted drug information, coverage and prior authorization requirements, patient affordability options, and practice tools—while enabling compliant collaboration with pharmaceutical brand teams. PriorAuth is our flagship AI-powered workflow automation platform, transforming healthcare case management from manual processes to intelligent, automated conversations. Position Overview: The Customer Development Representative (CDR) at PrescriberPoint is a strategic role focused on maximizing engagement, education, and utilization of our Samples product with HCPs on behalf of our pharmaceutical sponsors. With a strong background in HCP engagement and workflows, the CDR enables and drives sample pull-through, deepens provider relationships, and contributes to quantifiable script lift. Key Responsibilities: - Engage, educate, and activate targeted HCPs with our Samples functionality. - Guide providers through the sample request process and identify reorder opportunities proactively. - Consult HCPs and office staff to improve access and adherence. - Deliver high-touch service via phone, Zoom, and email, using a strategic, consultative approach to maximize utilization. - Analyze utilization data to identify opportunities for follow-up, expanded service use, and retention. - Partner with internal cross-functional teams to refine scripts, outreach cadences, and follow-up workflows. - Document all activities in CRM with a focus on call outcomes, follow-ups, and value attribution. - Provide real-time product feedback to internal functions Tablestakes: - 5+ years of HCP-facing sales or account management experience in healthcare, pharmaceuticals, or specialty services. - Proven success in driving prescription growth and service utilization. - Excellent communication, problem-solving, and organizational skills. - Highly proficient with CRMs and virtual engagement tools (e.g., HubSpot, Zoom). - Self-starter with a passion for improving the provider and patient experience. What Will Make You Shine: - Experience with sample facilitation - Experience facilitating prior authorizations. Compensation: $70 to $85k base + performance bonus So, why (on earth!) would you want to leave what you’re doing and join us? - We have a really good shot at denting a critical shared universe and improving the lives, and careers, of millions of HCPs, patients, and their families (...and even their pets!) by getting fellow humans on medications faster. - We hire adults with a Trust-first/It's All Life philosophy - We have some great benefits for a firm at our stage: 401(k) w/matching, commute from your kitchen (or camper van), Open PTO (which leaders use!), remote stipend, yearly education budget, fertility and family building support, caregiving assistance, and enhanced primary care coverage, and of course, health insurance. We pay 90% of premiums and fully fund the HSA option deductible. - Work and learn from some of the smartest yet humblest and respectful people in the business - We’re (objectively) way better looking than our competitors  :-) Beliefs: PrescriberPoint is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. ## About PrescriberPoint ## Company Overview - **One-liner**: PrescriberPoint provides an AI-enabled medication access platform that saves healthcare providers time by streamlining prior authorization, coverage checks, savings, and patient education. - **Entity Type**: Private (Seed round in 2023) - **Headquarters**: Boston, Massachusetts, United States - **Founded**: 2021 - **Founders**: Not publicly identified; the company was born out of BCG (Boston Consulting Group) and is led by a team including CTO Ryan Norris, COO Pete Robinson, and Head of Product Engineering John Harbison. ## Core Business - **Industry**: Healthcare technology / medication access software - **Target Customers**: B2B — healthcare providers (HCPs), including physicians, clinicians, and their staff at hospitals, clinics, and practices; also partners with pharmaceutical companies and payers. - **Mission**: “To reduce the pain points and friction for healthcare providers to get patients the medications they need by providing a one stop platform to access prescribing support on their terms.” ## Products & Services - **Prior Authorization Tool (AI-enabled)**: Automates and simplifies the prior authorization process, helping clinicians get approvals faster. - **Coverage & Savings Lookup**: Enables HCPs to check patient coverage, find cost‑saving options, and compare medications. - **Sample Eligibility & Ordering**: Allows clinicians to check sample availability and order samples directly through the platform. - **Medication Dashboard**: Centralized view of FDA label data, drug interactions, patient education materials, and status of prescribed medications. - **Practice-Level Toolkit**: Additional administrative tools to reduce burden at the office level (covering 18 therapeutic areas and 35,000+ branded, generic, and OTC drugs). ## Market Standing - **Valuation/Revenue**: Estimated annual revenue of $700K (based on LinkedIn data) – not officially disclosed. - **Total Funding**: Seed round (January 2023) with 4 undisclosed investors. - **Notable Investors/Partners**: Born out of BCG and “backed by industry leaders” (specific names not disclosed). The platform is used by over 500,000 U.S. clinicians from major institutions such as [not specified in the provided sources]. - **Growth Signals**: - Headcount of 32 employees (though down 14% YoY). - Active job postings increased 100% month-over-month and 300% quarter-over-quarter (4 open roles as of mid‑2026). - Public goal: assist 1 million clinicians with more than 100 million prescriptions by end of 2028. ## Competitive Advantages - **Integrated, AI‑Enabled Platform**: Combines prior authorization, coverage lookups, savings, samples, and patient education in one place, reducing administrative burden compared to fragmented point solutions. - **Unbiased, Accurate Information**: Stresses integrity and provides data based on FDA sources, earning trust with HCPs. - **Human + AI Support**: Offers both AI‑powered automation and human support to handle complex cases. - **Free Access for Clinicians**: Basic account gives unlimited searches and lookups, encouraging adoption. ## Strategic Focus - Scale user base from 500K to 1M clinicians by 2028, while expanding therapeutic areas and prescription volume. - Continue to build out AI capabilities to further automate medication access workflows. - Strengthen partnerships with pharmaceutical companies and health systems to drive adoption and patient outcomes. ## Why Work Here - **Remote/Hybrid**: Fully remote work with a Bring Your Own Device (BYOD) stipend. - **Benefits**: 401(k) matching, health/vision/dental/disability insurance, open PTO plus holidays, equitable bonus plan. - **Culture**: Values innovation, perseverance, inclusivity, and trust. The company emphasizes authenticity, “solutions not barriers,” and acts with integrity. They also state they review every application manually and commit to responding within five business days. - **Impact**: Opportunity to directly help millions of patients get on therapy faster while working with “AMAZING colleagues” (as stated on their careers page). - **Stage**: Early commercial stage (commercial since April 2023), offering autonomy and a chance to shape processes. ## Sources 1. [prescriberpoint.com/about](https://prescriberpoint.com/about) 2. [prescriberpoint.com/careers](https://prescriberpoint.com/careers) 3. [prescriberpoint.com/](https://prescriberpoint.com/) 4. [job-boards.greenhouse.io/prescriberpoint](http://job-boards.greenhouse.io/prescriberpoint) 5. [linkedin.com/company/prescriberpoint](https://www.linkedin.com/company/prescriberpoint) ## Other roles at PrescriberPoint - [Sr. Customer Success Director - Pharmaceutical Brands](https://feeny.ai/job/sr-customer-success-director-pharmaceutical-brands-prescriberpoint-united-states-jetxfdkwsng4) — United States