---
title: 'Customer Enablement AI Builder at monday.com'
canonical: 'https://feeny.ai/job/customer-enablement-ai-builder-monday-com-tel-aviv-961326ps1vsd'
type: 'job'
last_seen: '2026-09-03'
---

# Customer Enablement AI Builder at monday.com

- **Company:** [monday.com](https://feeny.ai/companies/monday-com)
- **Location:** Tel Aviv, Israel
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-01
- **Last confirmed live:** 2026-09-03
- **Apply:** https://jobs.ashbyhq.com/monday.com/848f8d63-e680-433b-b266-c2bae8119931

## Job description

monday.com http://monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition.

Enabling our teams in this new era requires a genuinely different approach. We're setting out to pioneer enablement that's innovative, hands-on, and deep enough to actually change how teams work, not just add another course to the pile. Come help us define and build it.

monday.com http://monday.com is becoming an AI Work Platform, and our mission is to lead that shift through how people learn, consume knowledge, and become true platform and business experts. This role builds the AI-first solutions that make that possible.

## About The Role

- Build enablement solutions through innovative, engaging, AI-first tools and content.
- Think about how teams consume knowledge and learn, and build smart solutions that help them learn effectively in the AI era.
- Build engaging AI content that addresses key product and business knowledge — agents, pricing, and beyond.
- Move at build speed — turn a business problem into a working prototype in days, then iterate from real usage.
- Go deep on monday's product and the business mindset behind each problem, so what you build is grounded in what's actually true, not just what's documented.
- Ship everything as a product — real users, a feedback loop, a next iteration. Nothing built once and abandoned.
- Lead and deliver sessions yourself on what you build. This is a hands-on role — you don't hand delivery off to someone else.
- Work constantly across stakeholders to bridge business and product gaps — Product and Engineering, Client-Facing teams, and the wider CCO.

## Requirements

- 3+ years of experience in Customer Success, Technical Enablement, Solution Engineering, Technical Account Management (TAM), or Customer Engineering within a fast-paced B2B software environment
- Strong customer-facing and business understanding — you know how to diagnose what's actually blocking a team or customer, not just take a content request at face value.
- Strong AI fluency — proven, hands-on experience building AI solutions (Claude, LLMs, agents, no-code tooling, monday's own AI products) that reduced manual effort, improved consistency, or otherwise addressed a real business need.
- Builder mindset — highly proactive and action-oriented, quick to ship rather than wait for a spec or a green light.
- Strong communication skills, written and spoken — you can explain what you built clearly to technical and non-technical audiences alike.
- A genuine passion for enabling people and sharing knowledge. Instructional design experience is a bonus, not a requirement.
- Comfort working project-based — dropping into an unfamiliar business problem, ramping fast, and moving on once it's solved.
- A hungry, high-ownership drive to make visible impact — motivated by building things that matter and move the needle.

What monday.com http://monday.com can offer you:

- Join a customer-obsessed team where transparency and ownership are how we actually operate - not just things we put on a wall
- Work on a multi-product suite powered by advanced AI, where what you ship reaches hundreds of thousands of customers worldwide
- Competitive salary, benefits, bonus potential, and equity eligibility for many roles — we believe people should share in our success
- Grow fast through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons - the industry moves quick and so do we
- A collaborative, global culture backed by Employee Resource Groups and workplace teams across New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, and more

## #LI-DNI

## About monday.com

## Company Overview
- **One-liner**: monday.com is a global software company that develops a browser-based AI work platform to help teams manage their work, automate processes, and achieve more together.
- **Entity Type**: Public (Nasdaq: MNDY)
- **Headquarters**: Tel Aviv, Israel (with major offices in New York, London, Warsaw, Tokyo, Singapore, Melbourne, and Munich)
- **Founded**: February 2012 (originally as dapulse, rebranded to monday.com in 2017)
- **Founders**: Roy Mann and Eran Zinman

## Core Business
- **Primary industry/industries**: Process management, project management software, productivity software, team management, customer relationship management (CRM), collaborative software
- **Target customers**: B2B - serving over 250,000 customers globally, including over 60% of the Fortune 500
- **Mission or purpose statement**: "Shape how the world works" - helping teams get more work done with AI-powered tools that automate, build, and scale impact end-to-end.

## Products & Services
- **monday.com Work OS**: The core platform, a customizable, no-code work operating system for managing projects, workflows, and processes across teams and departments.
- **monday AI Platform**: An enterprise-grade AI infrastructure that allows users to build and deploy AI agents to automate tasks, with features like simulation mode, full user control, and a guarantee that customer data is never used to train AI models.
- **monday CRM**: A customer relationship management solution built on the Work OS.
- **monday Dev**: A product management tool tailored for software development teams.
- **monday Sales CRM**: A dedicated CRM for sales teams.
- **monday Marketer**: A work management solution for marketing teams.
- **Open API & Integrations**: An open platform allowing third-party developers to build custom views, dashboard widgets, automations, and integrations with other work apps.

## Market Standing
- **Valuation/Market Cap**: As a public company, market cap fluctuates. During its last private round in 2019, it was valued at $1.9 billion. The company went public in June 2021.
- **Key Metric**: Over $1.232 billion in annual revenue (2025), with over $1 billion in ARR.
- **Notable Investors/Partners**: Insight Partners, Sapphire Ventures, Hamilton Lane, HarbourVest Partners, ION Crossover Partners, and Vintage Investment Partners were key investors in its growth rounds.
- **Growth Signals**: The company has grown to over 3,155 employees (2025), serves over 250,000 customers, and is trusted by over 60% of the Fortune 500. It is aggressively expanding its AI capabilities with its new AI work platform and agent features.

## Competitive Advantages
- **Platform Stickiness**: monday.com is a highly customizable, no-code platform that becomes deeply embedded in a customer's daily workflows, creating high switching costs.
- **Data Privacy & Trust**: The company explicitly states that customer data is never used to train AI models, a major differentiator for enterprise clients concerned with data security.
- **Enterprise-Grade Security**: Offers robust security, governance, permissions, and compliance features, making it a trusted partner for large organizations.
- **Strong Brand & Scale**: With over 1 billion in ARR and a massive customer base, the company has significant resources for R&D and market expansion.

## Strategic Focus
- **AI-First Platform**: monday.com is pivoting heavily to become "The AI Work Platform for People & Agents," allowing users to build, validate, and deploy AI agents to automate work. This is the company's primary growth vector.
- **Expanding Enterprise Footprint**: Deepening its penetration into large enterprises by offering a secure, scalable, and customizable platform.
- **Product Ecosystem Growth**: Continuously expanding its suite of specialized products (CRM, Dev, Marketer) to capture more of the enterprise software market.

## Why Work Here
- **Product-First Culture**: The company is deeply committed to building intuitive, powerful, and easy-to-use products that solve real customer problems.
- **Impact & Ownership**: Employees are given significant ownership over their work from start to finish, fostering a culture of personal investment and high impact.
- **Hybrid Work Model**: monday.com offers a hybrid work environment, with most teams spending three days a week in the office for collaboration and the rest working remotely.
- **Career Growth**: The company provides learning programs, mentorship, development opportunities, and an internal mobility process to support diverse career paths.
- **Global & Diverse Team**: With 3,000+ employees across 15+ locations and 17 teams, the company offers a truly international and diverse work environment. It is an equal opportunity employer committed to inclusion.
- **Strong Financial Health**: As a profitable, publicly-traded company with over $1B in ARR, monday.com offers stability and long-term growth potential for its employees.

## Sources
1. [monday.com Careers Page](https://monday.com/careers)
2. [monday.com Official Website](https://www.monday.com/)
3. [Built In - monday.com Company Profile](https://builtin.com/company/mondaycom)
4. [Wikipedia - Monday.com](https://en.wikipedia.org/wiki/monday.com)
5. [LinkedIn - monday.com](https://uk.linkedin.com/company/mondaydotcom)

## Other roles at monday.com

- [Forward Deployed Consultant](https://feeny.ai/job/forward-deployed-consultant-monday-com-paris-ck6fcbrzbfra) — Paris, France
- [Maintenance & Operations Technician](https://feeny.ai/job/maintenance-operations-technician-monday-com-tel-aviv-517xgz434kf4) — Tel Aviv, Israel
- [Forward Deployed Consultant](https://feeny.ai/job/forward-deployed-consultant-monday-com-london-r9nvq7eqmtzd) — London, United Kingdom
- [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-monday-com-atlanta-y2b7ry5x9ef5) — Atlanta, GA
- [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-monday-com-new-york-98p6fket7szp) — New York, NY
- [Deployment Architect](https://feeny.ai/job/deployment-architect-monday-com-new-york-ce90sckks9nj) — New York, NY
- [Forward Deployed Consultant](https://feeny.ai/job/forward-deployed-consultant-monday-com-tel-aviv-jg0kc3723ddt) — Tel Aviv, Israel
- [Executive Assistant - CEO's office](https://feeny.ai/job/executive-assistant-ceo-s-office-monday-com-tel-aviv-qfd8js7dz0vx) — Tel Aviv, Israel
- [Senior Engineering Manager (Resilience)](https://feeny.ai/job/senior-engineering-manager-resilience-monday-com-warsaw-dk1wwzzzdv99) — Warsaw, Poland
- [AI Research Scientist (Harmony)](https://feeny.ai/job/ai-research-scientist-harmony-monday-com-tel-aviv-98wb26hnbj01) — Tel Aviv, Israel