---
title: 'Customer-Facing Software Engineer at Namespace'
canonical: 'https://feeny.ai/job/customer-facing-software-engineer-namespace-switzerland-47pzvwfx7xh3'
type: 'job'
last_seen: '2026-09-08'
---

# Customer-Facing Software Engineer at Namespace

- **Company:** Namespace
- **Location:** Switzerland
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-27
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.ashbyhq.com/namespace/9c5f438c-0692-47ed-8df8-6dfe75570c7d

## Job description

## JOIN OUR MISSION

We're proud to work with many incredible companies, accelerating their ability to build their products.

We've spent years watching talented engineering teams lose momentum to the same frustrating bottleneck: waiting. Waiting for CI to finish. Waiting for builds to complete. Waiting for tests to run.

After experiencing this pain firsthand at companies of every size, we set out to build the developer infrastructure platform we'd always wanted to use. Something that would seamlessly integrate with our workflows and the tools teams already love—but make everything dramatically faster and more cost-effective.

Today, we're already accelerating hundreds of companies around the world, helping them ship features instead of waiting for infrastructure. We've built something that feels almost magical in its simplicity: change your runs-on line, mount your toolchain cache directory and suddenly your builds are 5x faster.

## About the role

At Namespace, Customer-Facing Software Engineers work directly with customer engineering teams to solve complex infrastructure and developer workflow challenges. You'll serve as a technical partner and trusted advisor to customers, embedding within a wide variety of engineering organizations to understand how they build and ship software and help them improve, scale, and modernize those workflows. As an extension of our customers' engineering teams, you'll navigate complex systems, troubleshoot technical issues, and translate real-world challenges into product and platform improvements.

This is a highly technical, highly autonomous, and customer-facing role. You'll work across CI/CD pipelines, cloud infrastructure, developer tooling, build systems, and application environments, often requiring you to quickly understand unfamiliar technologies and workflows. Success depends on your ability to rapidly develop an understanding of complex systems, uncover high-leverage opportunities for improvement, and drive both tactical fixes and longer-term engineering outcomes. You'll work with a global customer base across the US, EU, Asia and Australia – primarily async via Slack and email, with on-site visits being the exception rather than the norm.

## OUR CULTURE

We're looking for people with grit—people who push through ambiguity, take ownership, and keep going when things get hard. You're deeply curious, driven to understand how things work and how they can be improved. Most importantly, you have a strong bias to execution: you don't wait for perfect conditions, you ship, learn, and iterate quickly. If you care about building, moving fast, and making real impact, you'll fit right in.

## What you’ll do

- Work directly with customers to understand their workflows, infrastructure setups, operational and technical challenges
- Quickly develop an understanding of new technical environments and independently drive issues and improvements opportunities from investigation through resolution
- Reverse engineer customer systems and resolve issues spanning CI/CD pipelines, cloud infrastructure, developer tooling, build systems, and application environments
- Act as an extension of our customers' engineering teams, helping them solve complex technical challenges and improve how they build and ship software
- Build product improvements, tooling, integrations, and fixes that unblock customer teams, improve developer productivity, and streamline software delivery workflows
- Identify recurring patterns across customer engagements and collaborate with product and engineering teams to translate them into platform improvements
- Drive adoption through deep technical partnership, helping customers expand Namespace across additional workflows, teams, and infrastructure use cases
- Develop deep expertise in modern developer workflows, infrastructure systems, and software delivery practices

## What we’re looking for

- Strong engineering fundamentals and the ability to navigate unfamiliar systems quickly
- Comfort debugging across modern infrastructure, developer tooling, and application environments
- High curiosity and a systematic approach to problem-solving
- Strong communication skills and the ability to work directly with technical teams and users
- Bias toward execution and comfort operating in fast-moving, ambiguous environments
- Customer-oriented mindset with a strong sense of ownership and urgency

You can expect:

- Competitive salary and stock options
- Flexible working hours
- Market-leading parental leave

Life at Namespace Labs:

- We pride ourselves in being a small team of experts that can achieve a lot.
- We balance our long-term vision with short-term pragmatism.
- We believe in being fully transparent internally on how decisions are made, on how the company is doing, and we use that information to drive our decisions.

## About Namespace

## Company Overview
- **One-liner**: Namespace provides high-performance cloud compute and developer infrastructure that accelerates CI/CD, builds, tests, and development environments for engineering teams.
- **Entity Type**: Private (funded – Seed and Series A)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2021–2022 (first seed round in 2022)
- **Founders**: Hugo (co‑founder & CEO); co‑founded by other former Google engineers (full names not publicly disclosed)

## Core Business
- **Primary industry**: Developer infrastructure / Cloud compute for CI/CD and development workflows
- **Target customers**: B2B; fast‑moving engineering teams at companies of all sizes (SMB to enterprise)
- **Mission**: “Transform how great software is built — making development simple, lean, and focused on teams and applications.”

## Products & Services
- **Namespace Actions**: Drop‑in replacement GitHub Actions runners that deliver 2x–10x faster workflows using purpose‑built compute, built‑in caching, snapshotting, and full observability.
- **Devboxes**: Isolated, ephemeral cloud environments for AI coding agents, debugging (remote SSH/VNC), and ad‑hoc development – spun up in seconds.
- **Build Acceleration**: Remote caching and high‑performance compute for popular toolchains (Bazel, Nix, Turbo, Docker) to speed up builds and tests incrementally.
- **Container Registry**: Integrated, high‑performance private container registry for ephemeral runs, tests, and production.

## Market Standing
- **Valuation / Market Cap**: Not publicly disclosed
- **Key Metrics**: Total disclosed funding ~$75,000 (Seed round, 2022); Series A led by New Enterprise Associates (amount undisclosed); Seed round (2024) led by Susa Ventures (amount undisclosed). Annual revenue not publicly available.
- **Notable Investors & Advisors**: New Enterprise Associates, Susa Ventures; advisors include Alex Schultz (CMO/VP Analytics @ Facebook), Jiten Vaidya (co‑founder Planetscale), Kevin Gibbs (CEO Terraton, ex‑CEO Quip), Spencer Kimball (CEO Cockroach Labs), Neha Narkhede (co‑founder Confluent), Bradley Horowitz, and others.
- **Growth Signals**: 21 employees (as of early 2025) with +15.4% monthly headcount growth; website traffic up 429% year‑over‑year; hundreds of companies already using the platform; 10 active job postings indicating expansion.

## Competitive Advantages
- **Purpose‑built infrastructure**: Designed and operated custom server racks and full‑stack compute/network/storage specifically for build and test workloads – not repurposed general‑purpose cloud. This yields measurably higher performance and cost efficiency.
- **Google‑level expertise**: Founded by engineers who built Boq, Google’s internal application platform used by Search, YouTube, Workspace, etc.
- **Seamless integration**: Works as a simple drop‑in replacement for GitHub Actions (change `runs-on`) without complex configuration.
- **Enterprise‑grade security**: SOC 2 Type 2 attested, SAML SSO, audit logs, SIEM integration, private endpoints, and fine‑grained access controls.

## Strategic Focus
- **Current priorities**: Accelerate adoption of Namespace Actions and Devboxes; expand enterprise sales; deepen capabilities for AI‑powered coding tools and multi‑platform development (macOS, Linux, ARM).
- **Direction for growth**: “Making building software seamless” – adding built‑in observability, workflow analytics, and advanced caching to eliminate waiting for builds and tests.

## Why Work Here
- **Culture**: “Love infrastructure and working with developers”; team of former Google engineers building the future of software development. Emphasis on shipping features instead of waiting for infrastructure.
- **Work model**: Offices in San Francisco (HQ) and Zurich, Switzerland; likely hybrid/remote‑friendly (job postings include US and remote locations like “US”).
- **Engineering & perks**: Small, fast‑growing team (21 people) with low hierarchy. Focus on high‑impact, low‑toil infrastructure work. Open positions span product engineering, infrastructure engineering, account executive roles.

## Sources
1. [namespace.so – Homepage](https://namespace.so/)
2. [namespace.so – Company](https://namespace.so/company)
3. [namespace.so – About](https://namespace.so/about)
4. [namespace.so – Careers](https://namespace.so/careers)
5. [linkedin.com – Namespace company page](https://www.linkedin.com/company/namespace)

## Other roles at Namespace

- [Customer-Facing Software Engineer](https://feeny.ai/job/customer-facing-software-engineer-namespace-san-francisco-s9721x700eac) — San Francisco, CA
- [Account Executive](https://feeny.ai/job/account-executive-namespace-san-francisco-73wsmvkqr0pv) — San Francisco, CA
- [Account Manager](https://feeny.ai/job/account-manager-namespace-san-francisco-g87783pty5nh) — San Francisco, CA
- [Account Manager](https://feeny.ai/job/account-manager-namespace-switzerland-tvxct4nq98r3) — Switzerland
- [Growth Engineer](https://feeny.ai/job/growth-engineer-namespace-san-francisco-1h9kv78jdn6w) — San Francisco, CA
- [Engineering Lead, US](https://feeny.ai/job/engineering-lead-us-namespace-san-francisco-bjb11ba8h7tv) — San Francisco, CA
- [Infrastructure Software Engineer](https://feeny.ai/job/infrastructure-software-engineer-namespace-switzerland-jze0a819cm7f) — Switzerland
- [Product Engineer](https://feeny.ai/job/product-engineer-namespace-san-francisco-8h32y551hdpf) — San Francisco, CA
- [Product Engineer](https://feeny.ai/job/product-engineer-namespace-switzerland-na9rvgj3tyaj) — Switzerland