---
title: 'Customer Growth Sales Account Executive at Toast'
canonical: 'https://feeny.ai/job/customer-growth-sales-account-executive-toast-dublin-6vtmkbw801mj'
type: 'job'
last_seen: '2026-09-08'
---

# Customer Growth Sales Account Executive at Toast

- **Company:** Toast
- **Location:** Dublin, Ireland
- **Compensation:** $115k–$185k
- **Work type:** remote
- **Posted:** 2026-08-21
- **Last confirmed live:** 2026-09-08
- **Apply:** https://careers.toasttab.com/jobs?gh_jid=8147379

## Job description

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Join Toast's rapidly expanding Customer Growth (Upsell) Sales team! We empower existing SMB Toast POS customers to maximize their success by expanding their product offerings. As a Growth Account Executive, you’ll manage a book of existing SMB customers with a goal of driving revenue through expansion and product adoption. This is a full-cycle role where you’ll partner with cross-functional teams to deliver value across the Toast platform. Our sales culture is a dynamic blend of competitive drive and collaborative spirit, where winning as a team is paramount.

Note: this is a role where you will be primarily remote, working at home, but also spending occasional time in the field in your assigned territory(s).

What you'll do (Responsibilities):

As a Customer Growth Account Executive, you will drive revenue growth by:

- Managing the full sales cycle for customer expansion, identifying and closing upsell opportunities within your assigned territory of existing Toast SMB POS customers, from outbound prospecting to contract negotiation and close.
- Utilizing consultative selling and discovery, conducting deep discovery to uncover customer pain points and business goals, leveraging consultative sales techniques to position Toast's expanded product offerings.
- Achieving quota attainment, consistently meeting and exceeding monthly sales revenue and unit booking targets.
- Executing pipeline management, maintaining a highly organized sales pipeline and activity records within Salesforce CRM and other essential tools.
- Demonstrating market and product expertise, developing a strong understanding of the competitive landscape to effectively position Toast solutions and articulate their unique value.
- Engaging in cross-functional collaboration, partnering seamlessly with New Business, Services, and Implementation teams to ensure successful customer onboarding and satisfaction.
- Applying strategic sales methodology, using proven sales methodologies (ex. Sandler) to uncover urgency, drive value, and create compelling propositions.

What you'll need to thrive (Requirements):

We're looking for a driven and adaptable sales professional with:

- Proven sales acumen, including 2+ years of quota-carrying sales experience in a closing role (ex. Business Development Representative, Account Executive), with a consistent track record of meeting and exceeding monthly sales performance goals.
- A track record of success in a high-velocity or high-volume, transactional B2B SaaS sales environment.
- Expertise in full-cycle sales skills, including deep discovery, compelling storytelling, persuasive negotiation, and effective closing techniques.
- A consultative approach, with the ability to act as a strategic consultant, challenging prospects' perspectives and driving new ways of thinking about their business.
- A growth and ownership mindset, being highly self-motivated, competitive, resilient, and taking strong ownership of results.
- Exceptional communication skills, including excellent written and verbal communication, coupled with strong time management and organizational abilities.
- The ability to adapt, with a proven capacity to thrive and adjust in a dynamic, rapidly evolving sales environment.

What will help you stand out (Nonessential Skills/Nice to Haves):

- Familiarity with Salesforce CRM.
- Experience with Sandler Sales Training or similar structured sales methodologies.
- Prior B2B sales experience within the SMB, restaurant, hospitality, or retail sectors.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. In addition to cash compensation, our total rewards components include benefits and equity (if eligible). You can learn more about how we align pay with local labor markets in our [Geographic Pay Zone Philosophy](https://careers.toasttab.com/us-pay-zones).

Total Targeted Cash $115,000—$185,000 USD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

People Are the Secret Ingredient in Our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

## About Toast

## Company Overview
- **One-liner**: Toast provides a cloud-based, all-in-one digital technology platform of SaaS and fintech solutions purpose-built for the restaurant and hospitality industry.
- **Entity Type**: Public (ticker: TOST)
- **Headquarters**: Boston, Massachusetts, United States
- **Founded**: 2012
- **Founders**: Not listed in provided sources

## Core Business
- **Primary industry**: Restaurant technology / hospitality technology
- **Target customers**: Restaurants of all sizes (independent, chain, enterprise), other hospitality businesses (B2B)
- **Mission or purpose statement**: "To empower the restaurant community to delight guests, do what they love, and thrive."

## Products & Services
- **Toast POS**: Cloud-based point-of-sale system for dine-in, takeout, delivery, catering, and retail operations.
- **Toast Payments**: Integrated financial technology solutions for card processing, tipping, and payouts.
- **Toast Digital Ordering & Delivery**: Online ordering platform, website integration, and third-party delivery management.
- **Toast Marketing & Loyalty**: Tools for email/SMS marketing, guest loyalty programs, and gift cards.
- **Toast Team Management**: Scheduling, payroll, and labor management features integrated with POS.
- **Toast Operations**: Inventory management, vendor ordering, and back-of-house tools.

## Market Standing
- **Valuation/Market Cap**: Not publicly available from provided sources
- **Key Metric**: Headcount – over 5,000 employees globally (as of May 2026); 4,503 US-based employees (May 2026)
- **Notable Investors/Partners**: Not listed in provided sources
- **Growth Signals**: Expanded to 11 locations across US, Canada, Ireland, UK, India, Australia, and Taiwan; approximately 20% of open roles filled internally; hybrid work model with strong onboarding and development programs; ranked #62 on Fortune 100 Best Companies to Work For 2025 and multiple other Great Place to Work awards (Best Workplaces for Parents, Women, Millennials, Technology).

## Competitive Advantages
- **Deep domain expertise**: Roughly two-thirds of employees have firsthand restaurant industry experience, giving unique insight into customer needs.
- **Purpose-built platform**: All-in-one system connecting front and back of house, unlike generic POS or ERP solutions.
- **Customer obsession**: Strong focus on understanding and earning customer trust, with 84% of employees rating the company a great place to work (compared to 57% at typical US firms).
- **Data-informed innovation**: Dedicated teams researching "what's next" to stay ahead of restaurant industry trends.

## Strategic Focus
- Continue empowering the restaurant community with data-informed solutions and cutting-edge technology.
- Maintain and expand geographic presence while preserving hybrid work culture.
- Invest in social impact through Toast.org, employee volunteer campaigns, and ESG initiatives.

## Why Work Here
- **Culture**: Described as driven, collaborative, inclusive, and fun; 84% of employees say it's a great place to work (Great Place to Work certified).
- **Work model**: Hybrid model with in-person collaboration supported by remote/office flexibility; 90-day onboarding program includes live sessions, social events, and online courses.
- **Growth**: Professional development programs, peer and company recognition, and significant internal mobility (20% of roles filled internally).
- **Perks**: Paid time off, mental health/well-being support, computer equipment provided, regular volunteer events via Toast.org.
- **DEI**: Inclusive design, equitable practices, and diversity encouraged to reflect the diverse restaurant community.

## Sources
1. [careers.toasttab.com](https://careers.toasttab.com/) – Life at Toast, culture, values, hybrid policy
2. [careers.toasttab.com/faq](https://careers.toasttab.com/frequently-asked-questions) – Headcount, internal fill rate, onboarding, DEI
3. [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Toast-Inc-EI_IE989964.11,20.htm) – Company type, headquarters, founded year, mission
4. [greatplacetowork.com](https://www.greatplacetowork.com/en/certified-company/7011573) – Headcount, employee survey scores, award lists

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