---
title: 'Customer Impact Engineer (f/m/d) at Manex AI GmbH'
canonical: 'https://feeny.ai/job/customer-impact-engineer-f-m-d-manex-ai-gmbh-munich-dfn42sg8fgh0'
type: 'job'
last_seen: '2026-10-18'
---

# Customer Impact Engineer (f/m/d) at Manex AI GmbH

- **Company:** Manex AI GmbH
- **Location:** Munich, Germany
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2025-11-05
- **Last confirmed live:** 2026-10-18
- **Apply:** https://jobs.ashbyhq.com/manex/89cbb14b-c987-4053-8ee6-915c78233913/application

**Skills:** Data science, AI, Project management, German, English

> The Customer Impact Engineer takes ownership of complex customer projects, combining project management with deep understanding of production and data to deliver scalable AI solutions. The role involves solving customer problems by translating production processes into AI solutions and building strategic collaborati...

## Job description

Customer Impact Engineer (f/m/d)

## About Us

Manex AI is on a mission to enable autonomy for the world’s leading organizations and is currently building autonomous factories. After raising our Seed Round from Lightspeed and BlueYard and winning leading enterprise manufacturing customers, we are now focused on scaling operations across all departments. With our world-class team, we are looking for the key individuals who will help take us to the next level and build a truly outstanding organization.

## Your Role

As a Customer Impact Engineer, you’ll take ownership of complex customer projects and make sure our platform delivers real results in our customer organizations. You combine excellent project management with a deep understanding of production and data to create measurable impact. Industry leaders such as BMW, Audi, BSH, Stellantis, Liebherr, Still, TDK Electronics, and Henkel already rely on our Kosmos. You will work with majors client since Day 1, take decisions that shape the product and company, and built up autonomous manufacturing operations with us.

This is a high-impact, full-time position based in Munich within an exceptional team. It requires a high-level of personal responsibility, strategic and analytical mindset, strong drive, high motivation, and a shared ambition to win together.

## Your Responsibilities

- You will get to build a company together within an exceptional team, working on technology that is shaping what's possible today while working on the biggest problems of our time
- You will solve customer problems, by understanding manufacturing operations and translate them into scalable AI solutions
- Own project management and coordination of customer integrations across industries, working directly with major clients from Day 1
- You will act on behalf of the entire company and build up strategic collaboration with stakeholders in large industrial organizations, from shop floor to C-level

## Your Profile

- Degree in Industrial Engineering, Mechanical Engineering, Data Science, Management, or similar
- 3+ years of professional experience in automotive, tech, manufacturing, or consulting
- Solid knowledge of data science and AI in industrial contexts
- Excellent communication and stakeholder management skills
- Business-fluent in German and English
- Based in Munich or willing to relocate, ready to go all-in with us

## What We Offer

- Unique opportunity to become part of a top-tier team with hands-on responsibility and learn how to build lasting collaborations with leading customers
- Mentorship & fast learning curve in a high-impact AI-Startup environment, incl. flat hierarchy, direct access to founders, and fast decisions
- Top-of-market compensation with equity package
- Develop a best-in-class network (funding, industry, and talent) in Europe and the US
- A fast-paced environment backed by the world's best investors with the world's leading organizations as customers

Are you willing to start contributing to European autonomy at scale? Apply now!

## About Manex AI GmbH

## Company Overview
- **One-liner**: Manex AI is a Munich-based startup building an Autonomous Enterprise AI Platform (Kosmos) with three manufacturing suites (Blackbelt, Takt, Gemba) to enable autonomous factories for leading industrial organizations.
- **Entity Type**: Private (Seed stage)
- **Headquarters**: Munich, Germany
- **Founded**: 2023
- **Founders**: Nathan Gruber (CEO), Dr. Andreas Schoch (MD), Fabian Gruber (CPTO)

## Core Business
- **Primary industry/industries**: Industrial AI, Manufacturing Optimization, Quality Management
- **Target customers**: Enterprise manufacturing organizations (B2B), including automotive OEMs and suppliers (BMW, Audi, BSH, Stellantis, TDK, Henkel, Resrg Automotive)
- **Mission or purpose statement**: "Enable autonomous factories powered by AI"

## Products & Services
- **Kosmos (Autonomous Enterprise AI Platform)**: The foundational platform that models business domains and lets agents, workflows, and applications act on them like domain experts. Deployable cloud, on-premise, or any environment with no data lock-in.
- **Blackbelt (Quality Suite)**: AI-powered quality management that predicts defects, catches issues at the source, and reduces scrap, rework, and warranty exposure. Customers report 70%+ reduction in test capacities and 20% increase in defect detection rates.
- **Takt (Execution Suite)**: Production execution and process steering optimization.
- **Gemba (Shopfloor Suite)**: Real-time shopfloor visibility and operations management.
- **Horizon (Distribution Platform)**: Enables solutions built at one site to be instantly available across all sites, compounding local innovation into a single growing system.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (Seed-stage private company)
- **Key Metric**: Total Funding — $9.12M raised in 1 round (Seed round on June 4, 2025)
- **Notable Investors/Partners**: Lightspeed Venture Partners, BlueYard (institutional investors), plus 9 angel investors. Customers include BMW, Audi, BSH, Stellantis, TDK, Henkel, Resrg Automotive.
- **Growth Signals**: 23 total employees (as of mid-2026); 31 employees as of March 31, 2026 (Tracxn); receiving 1,000+ applications per role (indicating strong employer brand); already deployed with multiple global industry leaders; certified ISO 27001 and TISAX.

## Competitive Advantages
- **Proven enterprise traction**: Already deployed on production lines with automotive giants like BMW, Audi, and Stellantis — lines "that can't stop."
- **Verified impact**: Delivers measurable results: 3-5x productivity improvements, 20-35% reduction in response time, 10-15% output increase, 10-30% reduction in time-to-market, 10-15% reduction in cost of non-conformance.
- **Data sovereignty and compliance**: Built for European GDPR compliance, ISO 27001 and TISAX certified. "Made in Europe under the strictest regulations written for AI in critical industry."
- **No hardware required**: Software-only solution that integrates with existing systems and robotics via industry-standard integrations.
- **Flexible deployment**: Cloud, on-premise, or any environment — data stays where customers want it.

## Strategic Focus
- Scaling the autonomous factory vision by compounding local innovation across customer sites via the Horizon distribution platform
- Deepening AI agent capabilities on the Kosmos platform to connect siloed production data and replace fragmented point solutions
- Expanding customer base among leading manufacturing organizations while maintaining sovereign-by-default data practices
- Building out engineering and customer impact teams to support rapid deployment and product evolution

## Why Work Here
- **Engineering culture**: "Best-in-class engineering team" with a strong technology focus — the company is building at the frontier of industrial AI and autonomous systems
- **Impact-oriented**: Values "Impact instead of tasks" — the mission is to move engineers off repetitive work onto high-value problems
- **Work environment**: In-office at Munich HQ (Am Kartoffelgarten 14, 81671 München) — "Employees work from physical offices" (Built In)
- **Growth trajectory**: Seed-stage with top-tier VC backing (Lightspeed, BlueYard) and enterprise logos already onboard — early employee opportunity
- **Notable**: Receives 1,000+ applications per role, suggesting strong interest; company advises candidates to "make clear why you want to work with us" to stand out
- **Values**: Impact Orientation, Technology Focus, Autonomy as an operating model

## Sources
1. [manex.ai](https://manex.ai/en)
2. [manex.ai/jobs](https://www.manex.ai/en/jobs)
3. [manex.ai/imprint](https://www.manex.ai/en/imprint)
4. [builtin.com](https://builtin.com/company/manex-ai)
5. [tracxn.com](https://tracxn.com/d/companies/manexai/__7melWlQ5tZO_4S2-srjODQWPVjz6g6x7iHI-rvpq_kQ)

## Other roles at Manex AI GmbH

- [VP Customer Success (f/m/d)](https://feeny.ai/job/vp-customer-success-f-m-d-manex-ai-gmbh-munich-w4m759v6wppk) — Munich, Germany
- [Frontend Engineer (f/m/d)](https://feeny.ai/job/frontend-engineer-f-m-d-manex-ai-gmbh-munich-mgh3sdxcgzgb) — Munich, Germany
- [Line Impact Engineer - Internship (f/m/d)](https://feeny.ai/job/line-impact-engineer-internship-f-m-d-manex-ai-gmbh-munich-21r1epz135q5) — Munich, Germany
- [Forward Deployed Engineer - Internship (f/m/d)](https://feeny.ai/job/forward-deployed-engineer-internship-f-m-d-manex-ai-gmbh-munich-54ffdpkarf14) — Munich, Germany
- [Enterprise Lead (f/m/d)](https://feeny.ai/job/enterprise-lead-f-m-d-manex-ai-gmbh-munich-td4nmxpcfs2j) — Munich, Germany
- [Product Impact Engineer (f/m/d)](https://feeny.ai/job/product-impact-engineer-f-m-d-manex-ai-gmbh-munich-0wtbrygd1f34) — Munich, Germany