---
title: 'Customer Migration & Onboarding Interns at Sign In Solutions'
canonical: 'https://feeny.ai/job/customer-migration-onboarding-interns-sign-in-solutions-denver-qmt90mn96rfa'
type: 'job'
last_seen: '2026-09-07'
---

# Customer Migration & Onboarding Interns at Sign In Solutions

- **Company:** Sign In Solutions
- **Location:** Denver, CO
- **Compensation:** $20/hr
- **Employment:** internship
- **Work type:** hybrid
- **Posted:** 2026-07-30
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/signinsolutions/e9c7a2fe-e905-498d-8e64-f252f575bd91

## Job description

We are looking for four enthusiastic interns to join our Customer Migration & Onboarding team. These fixed-term internships run until 31 December 2026 and offer up to 30 hours per week. This is an exciting opportunity to gain real-world experience in a fast-growing global SaaS company. You’ll work alongside experienced professionals, helping customers successfully transition to our platform while developing valuable skills in customer success, project coordination, technology, and business operations. As part of the team, you’ll have the chance to work directly with customers, learn how SaaS businesses operate, and contribute to projects that have a genuine impact on the customer experience. You’ll gain exposure to a variety of systems and processes while building practical skills that will support your future career. We’re looking for people who are curious, detail-oriented, organised, and eager to learn. You’ll be comfortable communicating with customers via Zoom, chat, and email, and enjoy solving problems and helping others succeed. Whether you’re studying, recently graduated, or looking to build experience in the technology sector, this role offers a fantastic opportunity to learn, grow, and make meaningful contributions within a supportive and collaborative team. These are hybrid roles based in our Denver office, with team members working from the office two to three days per week.

What You Will Be Doing:

- Support customer migrations from the acquired platform to our core platform, following defined playbooks and processes
- Assist with customer onboarding post-migration, ensuring users are set up correctly and confident using the platform
- Facilitate customer-facing product knowledge sessions to drive adoption, scale the onboarding process, and ensure success with the product
- Respond to basic support questions via chat, phone, email, or ticketing system, escalating more complex issues as needed
- Troubleshoot common issues and help customers navigate workflows and features
- Partner with Customer Success, Support, and Implementation teams to ensure a seamless customer experience
- Help document common questions, edge cases, and feedback to improve onboarding and migration processes
- Contribute to internal documentation, FAQs, and customer-facing guides as you learn the platform

## What We’re Looking For

- Strong communication skills — comfortable working with customers over Zoom, chat, and email
- High empathy and a customer-first mindset
- Organized and detail-oriented; able to follow processes while handling multiple customers at once
- Comfortable learning new software tools and explaining them clearly to others
- Strong working knowledge of Google Workspace and confidence using Apple MacBook devices
- Proactive problem-solver who isn’t afraid to ask questions
- Experience creating, maintaining, and updating documentation
- Knowing when to escalate vs. continuing attempts to solve independently
- Interest in SaaS, customer success, onboarding, support, or operations
- Prior customer-facing experience (retail, hospitality, support, tutoring, etc.) is a plus but not required

## What You’ll Learn

- How SaaS customer onboarding and migrations work in a real-world environment
- How to support customers through change management and platform transitions
- How customer success, support, and implementation teams collaborate
- How to run effective platform trainings and drive product adoption
- Exposure to post-acquisition integration and scaling operations

What Success Looks Like

- Customers experience smooth, low-friction migrations
- Users feel confident and supported on the new platform
- High-quality customer interactions and positive feedback
- Growing independence in handling onboarding and basic support workflows
- Clear documentation and insights that help improve future migrations

This isn’t just about us getting to know you. We believe you need to dive in to get to know us. We encourage you to research and read up on our company news and articles. Throughout the recruitment process, you will be given the opportunity to ask lots of questions, meet different members of our team, and get hands on to showcase your skills. As you get to know what we’re all about, we hope you’ll become increasingly confident and excited that we could be your next big move. Once your application is received and reviewed, qualified candidates will move on to our next steps.

## About Sign In Solutions

## Company Overview
- **One-liner**: Sign In Solutions provides an integrated visitor management and enterprise-grade security platform that enhances safety, compliance, and visitor experiences for organizations of all sizes.
- **Entity Type**: Private (backed by PSG)
- **Headquarters**: St. Petersburg, Florida, United States
- **Founded**: 2021
- **Founders**: Not publicly available (formed through the acquisition of Sign In App and subsequent roll-up of multiple companies)

## Core Business
- **Primary industry**: Visitor Management, Physical Security, Compliance, Workplace Orchestration
- **Target customers**: B2B, serving enterprises, SMBs, government agencies, schools, and manufacturers across 100+ countries
- **Mission / purpose statement**: "Making every entry safer, smoother, and fully under control" and transforming traditional visitor management into a proactive, risk-adaptive security solution.

## Products & Services
- **Visitor Management Platform**: A cloud-based, low-code platform that automates check-ins, visitor screening, pre-registration, and badge printing, with customizable compliance workflows and audit-ready reporting.
- **Sign In App**: A simple, scalable visitor management solution for growing businesses (merging into a unified platform with SwipedOn).
- **SwipedOn**: A visitor management brand acquired in 2024, serving mid-size customers with ease of use and speed.
- **Traction Guest**: An enterprise-level visitor management system acquired for complex, large-scale requirements, now integrated with identity verification and compliance capabilities.
- **ThreatSwitch**: A security and compliance add-on that provides real-time risk insights, automated threat alerts, and incident reporting.
- **Pronestor**: Meeting management and resource scheduling software integrated into the platform (acquired as part of SmartSpace).
- **10to8**: Scheduling and appointment coordination tool with AI and optimization features (acquired 2023).
- **SCR Tracker**: Safeguarding and recruitment compliance solution for schools and organizations with strict vetting requirements (acquired 2023).

## Market Standing
- **Valuation / Market Cap**: Not disclosed (privately held)
- **Key Metric**: Annual revenue of approximately $7.5M (estimated); total funding amount not disclosed but backed by PSG, a growth equity firm with $17B+ raised since 2014 and over 130 portfolio companies.
- **Notable Investors / Partners**: PSG (lead investor and majority partner)
- **Growth Signals**: Headcount grew 42.7% YoY to 124 employees (as of 2026). Serves 22,000+ organizations across 100 countries. Completed multiple strategic acquisitions (10to8, SCR Tracker, SmartSpace/SwipedOn, Pronestor, Traction Guest, Sign In App) to build an integrated platform. Expanding into hybrid workplace orchestration and compliance verticals.

## Competitive Advantages
- **Integrated platform** combining visitor management, physical security compliance, scheduling, and workplace orchestration – reducing the need for multiple vendors.
- **Low-code, enterprise-grade capabilities** that appeal to both IT and security teams, while remaining simple for end users.
- **Acquisition strategy** under PSG backing allows rapid product expansion and market consolidation.
- **Risk-adaptive approach** with real-time threat insights, automated screening, and audit-ready reporting differentiates from basic sign-in apps.
- **Global reach** with presence in 8 countries (United States, United Kingdom, Canada, New Zealand, Denmark, and more) and multi-language support.

## Strategic Focus
- **Platform unification**: Merging acquired brands (Sign In App, SwipedOn, Traction Guest, etc.) into a single, cohesive solution.
- **Expansion into hybrid workplace orchestration**: Adding meeting room booking, space optimization, and employee scheduling.
- **Deepening security & compliance**: Enhancing capabilities for industries like aerospace, pharma, government, and schools.
- **Continued M&A**: Leveraging PSG capital to acquire complementary technologies and expand into adjacent verticals.

## Why Work Here
- Culture described as "enthusiastic about using technology to innovate and build solutions" with a focus on collaboration and impact.
- Headquarters in St. Petersburg, FL with a hybrid work policy (e.g., Account Executive role listed as hybrid). Also has offices in Vancouver, Canada, and Northampton, UK.
- Employer rating on LinkedIn: 3.1/5.0 (134 reviews) – Work-Life balance scores higher (3.6) than compensation (3.1) and culture (3.2). Opportunities for growth given rapid headcount expansion and acquisitions.
- Backed by PSG provides financial stability and resources for career development.
- Notable perks: Intern roles available, structured teams across engineering, customer migration, and sales.

## Sources
1. [signinsolutions.com/about-us](https://signinsolutions.com/about-us)
2. [signinsolutions.com/about-us/company-history](https://signinsolutions.com/about-us/company-history)
3. [linkedin.com/company/signinsolutions](https://linkedin.com/company/signinsolutions)
4. [signinsolutions.com/careers](https://signinsolutions.com/careers)
5. [jobs.lever.co/signinsolutions](https://jobs.lever.co/signinsolutions)

## Other roles at Sign In Solutions

- [Marketing Operations Manager](https://feeny.ai/job/marketing-operations-manager-sign-in-solutions-st-petersburg-xtgwzdqd6132) — St Petersburg, FL
- [Customer Migration & Onboarding Interns](https://feeny.ai/job/customer-migration-onboarding-interns-sign-in-solutions-st-petersburg-s6tffy0jqm0s) — St Petersburg, FL