--- title: 'Customer Service & Administration Officer at Beaver Process Equipment' canonical: 'https://feeny.ai/job/customer-service-administration-officer-beaver-process-equipment-embleton-6h885ctavt7g' type: 'job' last_seen: '2026-09-14' --- # Customer Service & Administration Officer at Beaver Process Equipment - **Company:** Beaver Process Equipment - **Location:** Embleton, WA - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-09-02 - **Last confirmed live:** 2026-09-14 - **Apply:** https://jobs.lever.co/beaverprocess/9161e6c0-f226-4ae2-a625-4d0e250d980a ## Job description The Opportunity Are you organised, quick to learn and good at getting things done? We’re looking for a switched-on Customer Service & Administration Officer who enjoys working at pace, helping customers and keeping lots of moving parts organised. This isn’t a typical general administration role. You’ll manage customer enquiries and orders from start to finish, preparing quotes, sourcing products, liaising with suppliers, coordinating deliveries and making sure everything is accurately recorded in our systems. You don’t need experience in mining, industrial supply or procurement. We’ll teach you our products, systems and processes. What we’re looking for is someone who learns quickly, has a strong work ethic, takes pride in getting the details right and genuinely enjoys being productive. If you’re someone who likes being busy, solving problems and getting things done, you’ll fit in well here. ## About Beaver Global Beaver Global is a single-source procurement business specialising in supplying remote overseas mine sites from Australia. Our customers rely on us to source and procure the spare parts, equipment and consumables they need to keep their operations running. That means the work is varied, one enquiry might be straightforward, while the next could involve tracking down a specialised product from a new supplier. The business has been operating for more than 30 years and is part of the larger Beaver Group. We’re based in Perth and supply customers around the world. ## The Role You’ll be part of a small, experienced and supportive team, managing customer requirements from their first enquiry through to delivery. Key responsibilities will include: 📬 Handling inbound customer enquiries promptly and professionally 📑 Preparing quotes and processing orders accurately from receipt through to completion 📦 Sourcing products from Australian and international suppliers, comparing supplier pricing, specifications and lead times. 🚚 Liaising with suppliers to keep orders progressing, coordinating deliveries, expediting and documentation ⚙️ Working closely with our warehouse and other internal teams 🔄 Accurately entering and maintaining customer, supplier and order information in our systems You’ll often have multiple quotes and orders underway at once, so being organised, accurate and comfortable working at a fast pace is important. ## About You We’re more interested in your capability and attitude than the industry you’ve worked in. You may currently work in administration, customer service, sales support, order processing, logistics, purchasing or another busy office environment. We’re looking for someone who: 🏆 Has a strong work ethic and genuinely enjoys being productive 💻 Learns quickly and is confident picking up new systems and processes ⚡ Can work at a fast pace without sacrificing accuracy, has strong attention to detail and accurate data-entry skills 📋 Is organised and comfortable managing multiple priorities at once 🧠 Has good problem-solving skills and practical common sense, takes ownership and follows tasks through to completion 📞 Communicates confidently and professionally with customers and suppliers 🤝  Enjoys being part of a small, hands-on team ❤️ Is reliable, positive and willing to pitch in when needed Once trained, you’ll be trusted to manage your responsibilities confidently and work without constant supervision. Why Join Us? At Beaver, you’ll join a friendly, down-to-earth team where people work hard, help each other and take pride in doing a good job. Key reasons why you should join us: 👩‍💼 Great supportive manager + structured training from day one. 📈 Stable role in a well-run, growing business with modern systems. 🤝 Friendly team culture, supportive, professional colleagues who back each other. 🌱 Real pathways to learn, develop and progress in the business. 📍 Convenient location, bright, professional Embleton office with onsite parking, free coffee & snacks. How to Apply Apply via the link with your resume and a short cover letter answering: 👉 Why are you interested in this role? 👉 What makes you a great fit for this position? We look forward to hearing from you. ## About Beaver Process Equipment ## Company Overview - **One-liner**: Beaver Process Equipment designs and manufactures high-performance slurry transfer systems – including pipes, hoses, and valves – for mineral process plants and pipelines globally. - **Entity Type**: Private (bootstrapped; no external funding rounds disclosed) - **Headquarters**: Perth, Western Australia (with major operations in Embleton, WA and Salisbury, QLD) - **Founded**: Year not publicly disclosed - **Founders**: Not publicly disclosed ## Core Business - **Primary industries**: Mining, Minerals & Metals; Manufacturing; Engineering - **Target customers**: B2B – engineers, maintenance planners, project managers in mineral processing plants and slurry pipelines worldwide. - **Mission/purpose**: “We help you make good decisions and choose the right products to design, build, run, and maintain the plants and pipelines that drive our economy.” [beaverprocess.com.au/about](https://www.beaverprocess.com.au/about/) ## Products & Services - **Slurry Pipelines**: Design and supply of lined pipe systems using a proprietary polymer liner, backed by real-world wear data and simulation tools. Service includes specification reviews and project management. [beaverprocess.com.au](https://www.beaverprocess.com.au/) - **Custom Slurry Hoses (Slurryflex)**: Premium hand-built hoses manufactured in Australia with custom materials and fittings for extreme wear applications. Assembly and testing included. [beaverprocess.com.au](https://www.beaverprocess.com.au/) - **Valves & Automation**: Selection, assembly, automation, repair, and testing of valves for slurry control, delivered ready for site installation. [beaverprocess.com.au](https://www.beaverprocess.com.au/) - **Technical Consulting & Project Support**: In-house design and engineering, project management, and on-site support for large-scale mineral processing projects. [beaverprocess.com.au/about](https://www.beaverprocess.com.au/about/) ## Market Standing - **Valuation**: Not disclosed (private company) - **Key Metric**: Annual revenue not publicly available; estimated headcount 101–1,000 employees. [au.seek.com](https://au.seek.com/companies/beaver-process-equipment-834407) - **Notable Investors/Partners**: No external investment disclosed – company appears to be bootstrapped. - **Growth Signals**: - Company states it is “experiencing rapid growth” (employee reviews). [au.seek.com](https://au.seek.com/companies/beaver-process-equipment-834407) - Operates 16,000 m² of facilities including warehouses and workshops. [beaverprocess.com.au/about](https://www.beaverprocess.com.au/about/) - Claims “largest hose and lined pipe manufacturing in Australia.” [beaverprocess.com.au/about](https://www.beaverprocess.com.au/about/) - Active hiring across multiple roles (Production Manager, Sales Director, Technical Sales Engineer, People & Performance Leader, etc.). [jobs.lever.co/beaverprocess](https://jobs.lever.co/beaverprocess) ## Competitive Advantages - **Proprietary technology**: World-leading slurry pipeline technology and a proprietary polymer liner system that extends wear life. - **Data-driven design**: Pipeline designs based on real, slurry-specific wear data – not generic assumptions. - **Vertical integration**: In-house design, engineering, manufacturing, testing, and project management under one roof. - **Scale and capacity**: 16,000 m² facilities and the largest hose/pipe manufacturing capability in Australia, enabling end-to-end project delivery worldwide. ## Strategic Focus - Continue to dominate the niche of high-performance slurry transfer systems globally. - Expand aftermarket sales and capital project support, as evidenced by dedicated roles for Site Support Manager and Regional Sales Manager. [jobs.lever.co/beaverprocess](https://jobs.lever.co/beaverprocess) - Strengthen operational efficiency across multiple sites (Perth and Brisbane) while maintaining a high-growth, autonomous work culture. ## Why Work Here - **Culture**: Emphasises ingenuity, tenacity, teamwork, open communication, continuous improvement, and integrity. Described by employees as “supportive and friendly,” with approachable management. [beaverprocess.com.au/careers](https://www.beaverprocess.com.au/careers/) - **Autonomy & Growth**: Employees enjoy “greater autonomy, ideas heard, and work ethic recognised and rewarded.” The company actively seeks “driven, curious, resourceful” individuals. [beaverprocess.com.au/careers](https://www.beaverprocess.com.au/careers/) - **Work environment**: On-site roles (e.g., Salisbury, QLD and Embleton, WA). Modern office amenities include complementary coffee, chocolate, and fruit. [au.seek.com](https://au.seek.com/companies/beaver-process-equipment-834407) - **Potential challenges**: Limited nearby cafes/amenities at some office locations; occasional disconnect between Brisbane and Perth offices; environment can become hectic when new opportunities arise. [au.seek.com](https://au.seek.com/companies/beaver-process-equipment-834407) ## Sources 1. [Beaver Process Equipment – Home](https://www.beaverprocess.com.au/) 2. [Beaver Process Equipment – About Us](https://www.beaverprocess.com.au/about/) 3. [Beaver Process Equipment – Careers](https://www.beaverprocess.com.au/careers/) 4. [Beaver Process Equipment – Lever Job Board](https://jobs.lever.co/beaverprocess) 5. [SEEK Company Profile – Beaver Process Equipment](https://au.seek.com/companies/beaver-process-equipment-834407) ## Other roles at Beaver Process Equipment - [Mechanical & Piping Engineer](https://feeny.ai/job/mechanical-piping-engineer-beaver-process-equipment-salisbury-z9z2yaebb5kk) — Salisbury, Australia - [Regional Sales Manager – Capital Projects – APAC East](https://feeny.ai/job/regional-sales-manager-capital-projects-apac-east-beaver-process-equipment-zwt2sre4331x) — Beaver Process Equipment - [Site Support Manager - Aftermarket Sales - SW Western Australia & South Australia (Perth or Adelaide Based)](https://feeny.ai/job/site-support-manager-aftermarket-sales-sw-western-australia-south-australia-vcxyn6h8j9ss) — Beaver Process Equipment - [Site Support Manager - Aftermarket Sales - Goldfields (Perth or Kalgoorlie Based)](https://feeny.ai/job/site-support-manager-aftermarket-sales-goldfields-perth-or-kalgoorlie-based-fmp5apzw80ek) — Beaver Process Equipment - [Site Support Manager - Aftermarket Sales - Pilbara (Perth Based)](https://feeny.ai/job/site-support-manager-aftermarket-sales-pilbara-perth-based-beaver-process-bczdgbrescf5) — Beaver Process Equipment - [Site Support Manager - Aftermarket Sales - East Coast & PNG (Brisbane Based)](https://feeny.ai/job/site-support-manager-aftermarket-sales-east-coast-png-brisbane-based-beaver-btfdtvqp31ty) — Beaver Process Equipment - [Technical Sales Engineer / Technical Sales Specialist](https://feeny.ai/job/technical-sales-engineer-technical-sales-specialist-beaver-process-equipment-qfp3akp1ey35) — Beaver Process Equipment - [Regional Sales Manager – Capital Projects – APAC West](https://feeny.ai/job/regional-sales-manager-capital-projects-apac-west-beaver-process-equipment-bs1yan5dwfa3) — Beaver Process Equipment