---
title: 'Customer Service – Booking Travel | Work Online at Aisles & Abroad'
canonical: 'https://feeny.ai/job/customer-service-booking-travel-work-online-aisles-abroad-mexico-y7xjksy7g1n3'
type: 'job'
last_seen: '2026-10-15'
---

# Customer Service – Booking Travel | Work Online at Aisles & Abroad

- **Company:** Aisles & Abroad
- **Location:** Mexico
- **Compensation:** $45k–$75k
- **Work type:** remote
- **Posted:** 2026-09-29
- **Last confirmed live:** 2026-10-15
- **Apply:** https://jobs.lever.co/aisle_and_abroad/86b56cf4-0b6c-4852-b73c-2aaaae6cf502

## Job description

Job Title: Remote Customer Service Representative – Travel Booking Job Type: Flexible Schedule | Remote

## About Us

We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. Our mission is to deliver exceptional customer service while helping clients create memorable travel experiences worldwide.

Position Overview We are seeking friendly, detail-oriented individuals to join our team as Remote Customer Service Representatives focused on cruise & hotel bookings. In this role, you will assist clients with researching, planning, and securing hotel accommodations that align with their needs and preferences. This opportunity is ideal for individuals who enjoy helping others, have an interest in travel, and are comfortable working in a remote environment. Comprehensive training and ongoing support are provided.

## Key Responsibilities

- Assist clients with selecting and booking hotel accommodations
- Provide accurate information on hotel options, amenities, pricing, and availability
- Respond to client inquiries via phone, email, and online platforms in a timely and professional manner
- Maintain accurate records of client interactions and bookings
- Collaborate with team members to ensure a smooth client experience
- Stay informed on travel trends and hotel offerings
- Participate in virtual training sessions and team meetings

Qualifications:

- Strong communication and customer service skills
- Professional, positive, and client-focused attitude
- Ability to work independently and manage time effectively
- Basic computer proficiency and reliable internet access
- Interest in travel and hospitality

Previous experience in customer service, hospitality, or sales is beneficial but not required.

What We Offer:

- Remote work with flexible scheduling
- Training and access to industry tools and resources
- Supportive team environment and mentorship
- Performance-based earning potential
- Access to travel-related discounts and perks
- Opportunities for personal and professional growth

Título del Puesto: Representante de Servicio al Cliente Remoto – Reservaciones de Viajes Tipo de Empleo: Horario Flexible | Trabajo Remoto

Sobre Nosotros Somos una empresa confiable de planificación de viajes especializada en vacaciones personalizadas, alojamientos en hoteles, cruceros y viajes en grupo. Nuestra misión es brindar un servicio al cliente excepcional mientras ayudamos a nuestros clientes a crear experiencias de viaje inolvidables en todo el mundo.

Descripción del Puesto Estamos buscando personas amables, organizadas y orientadas a los detalles para unirse a nuestro equipo como Representantes de Servicio al Cliente Remotos enfocados en reservas de hoteles y cruceros. En este rol, ayudarás a los clientes a investigar, planificar y asegurar alojamientos que se ajusten a sus necesidades y preferencias. Esta oportunidad es ideal para personas que disfrutan ayudar a otros, tienen interés en los viajes y se sienten cómodas trabajando desde casa. Se ofrece capacitación completa y apoyo continuo.

Responsabilidades Principales Asistir a los clientes en la selección y reserva de hoteles Proporcionar información precisa sobre opciones de hoteles, amenidades, precios y disponibilidad Responder a consultas de clientes por teléfono, correo electrónico y plataformas en línea de manera profesional y oportuna Mantener registros organizados y actualizados de interacciones y reservaciones Colaborar con el equipo para asegurar una excelente experiencia para el cliente Mantenerse informado sobre tendencias de viaje y ofertas de hoteles Participar en capacitaciones virtuales y reuniones de equipo

Requisitos Excelentes habilidades de comunicación y servicio al cliente Actitud profesional, positiva y enfocada en el cliente Capacidad para trabajar de forma independiente y gestionar el tiempo eficazmente Conocimientos básicos de computadora y acceso confiable a internet Interés en la industria de viajes y hospitalidad Experiencia previa en servicio al cliente, hospitalidad o ventas es una ventaja, pero no es requerida

Lo Que Ofrecemos Trabajo remoto con horario flexible Capacitación completa y acceso a herramientas de la industria Ambiente de equipo colaborativo con mentoría Potencial de ingresos basado en desempeño Acceso a descuentos y beneficios relacionados con viajes Oportunidades de crecimiento personal y profesional

## About Aisles & Abroad

## Company Overview
- **One-liner**: A modern wedding, event, and destination experience studio that curates beautifully planned celebrations and meaningful journeys for clients.
- **Entity Type**: Private (Bootstrapped – no disclosed funding)
- **Headquarters**: United States (remote-first; administrative presence in New Jersey)
- **Founded**: Not publicly available
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Travel & tourism, events & weddings, hospitality services
- **Target customers**: B2C (individuals planning weddings, honeymoons, destination events, anniversaries, and group travel)
- **Mission or purpose statement**: “Crafting seamless, memorable moments—whether it’s walking down the aisle, celebrating a milestone, or exploring a new destination.”

## Products & Services
- **Wedding Planning & Coordination**: Full-service and partial planning for local and destination weddings.
- **Destination Wedding & Honeymoon Consulting**: Personalized itineraries, vendor coordination, and travel logistics for couples.
- **Event & Travel Planning**: Local events, anniversary trips, and group celebrations.
- **Cruise & Hotel Booking**: Expert booking of cruises, hotels, vacation homes, and all-inclusive resorts (partnered with a host agency with 70+ years of experience).
- **Luxury Destination Specialist**: Premium concierge-level support for high-end travel itineraries and reservations.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Rapid hiring – currently listing over 730 active job openings across remote roles, indicating strong growth.
- **Notable Investors/Partners**: Partnered with an award-winning host agency (70+ years in travel industry). Specific partner names not publicly listed.
- **Growth Signals**: 733+ active jobs on bebee.com and 748 listings aggregated; continuous posting of new remote roles (Booking Assistant, Cruise Travel Rep, Luxury Specialist, etc.)

## Competitive Advantages
- **Remote-first, fully distributed team** – allows hiring talent across the U.S. without geographic constraints.
- **Structured onboarding and training** – provides access to reservation systems, travel resources, and supplier webinars.
- **Deep specialization in weddings and destination events** – a niche that combines event planning with travel expertise.
- **Personalized, high-touch service model** – focuses on bespoke experiences rather than volume.

## Strategic Focus
- Scaling the remote team to support a growing client base while maintaining a personalized service standard.
- Expanding service offerings: from weddings and honeymoons to broader destination experiences (anniversaries, group travel, luxury getaways).
- Investing in technology and training to ensure seamless remote coordination and client communication.

## Why Work Here
- **Fully remote, flexible work environment** – work from anywhere in the U.S. with reliable internet.
- **Competitive pay** – roles range from $45k to $75k per year (e.g., Cruise & Hotel Booking Specialist, Luxury Destination Specialist).
- **Benefits** – medical, dental, vision insurance, 401(k) matching, unlimited vacation, paid time off, company retreats, and home office budget (as listed on RemoteOK).
- **Training & development** – structured onboarding, supplier webinars, and ongoing professional development.
- **Collaborative, supportive culture** – described as a “collaborative and supportive team” with a warm, personalized approach.
- **Diverse role types** – from entry-level data entry to specialist travel coordinators, offering career paths for different skill sets.

## Sources
1. [Lever Careers Page – Aisles & Abroad](https://jobs.lever.co/aisle_and_abroad)
2. [BeeBee Company Profile – Aisle and Abroad](https://bebee.com/us/companies/aisle-and-abroad)
3. [RemoteOK – Aisle and Abroad](https://remoteok.com/company/aisle-and-abroad)
4. [Lever Job Posting – Cruise & Hotel Booking Specialist](https://jobs.lever.co/aisle_and_abroad/04a67b00-f2e9-4115-bfdc-2a143ad8a687)
5. [Lever Job Posting – Luxury Destination Specialist](https://jobs.lever.co/aisle_and_abroad/f88072d7-bf2b-4b2d-bb79-c8a630d29a6e)

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