--- title: 'Customer Service / Data Entry – Apparel Industry at DNAM Brands' canonical: 'https://feeny.ai/job/customer-service-data-entry-apparel-industry-dnam-brands-beverly-hills-8hkf7dxyjdbh' type: 'job' last_seen: '2026-11-05' --- # Customer Service / Data Entry – Apparel Industry at DNAM Brands - **Company:** DNAM Brands - **Location:** Beverly Hills, CA - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-09-30 - **Last confirmed live:** 2026-11-05 - **Apply:** https://jobs.lever.co/silhouette/83c1177c-cd8f-4c14-ac13-e55b61bc8ac1 ## Job description DNAM Brands is a family-owned and operated company that owns and licenses a portfolio of globally recognized fashion and lifestyle brands, including Von Dutch, Ed Hardy, Valentino Orlandi, Allbirds, Badgley Mischka, and more. We are seeking a dependable, detail-oriented Customer Service / Data Entry professional with 2–3 years of experience, preferably within the apparel, fashion, wholesale, or consumer products industry. This position will support our customers and internal teams by processing orders, maintaining accurate account information, responding to customer inquiries, and assisting with day-to-day order management. The ideal candidate is organized, accurate, comfortable working in a fast-paced environment, and able to communicate professionally with customers and coworkers. ## Key Responsibilities - Enter and process customer purchase orders accurately and efficiently - Review orders for pricing, quantities, styles, colors, sizes, and shipping information - Maintain and update customer accounts, order details, and product information - Respond to customer inquiries regarding orders, availability, shipping, backorders, and general account questions - Provide customers with order confirmations and status updates - Coordinate with Sales, Production, Warehouse, Shipping, and Accounting departments - Monitor open orders and follow up on pending or delayed shipments - Assist with order changes, cancellations, returns, credits, and other customer service requests - Verify data accuracy and correct discrepancies when needed - Maintain organized customer records and documentation - Communicate professionally with customers by phone and email - Assist the Customer Service and Sales teams with additional administrative duties as needed ## Qualifications - 2–3 years of Customer Service and/or Data Entry experience - Apparel, fashion, wholesale, or consumer products experience strongly preferred - Strong data-entry skills with excellent accuracy and attention to detail - ## Experience processing customer purchase orders - Proficient in Microsoft Excel, Outlook, and general computer applications - Strong written and verbal communication skills - Excellent organizational and time-management skills - Ability to prioritize multiple orders and deadlines - Comfortable working in a fast-paced, team-oriented environment - Dependable, professional, and able to follow through on customer requests ## About DNAM Brands ## Company Overview - **One-liner**: DNAM Brands is a global fashion group specializing in end-to-end manufacturing, brand licensing, e-commerce, and distribution for a portfolio of premium apparel and accessories. - **Entity Type**: Private (family-owned) - **Headquarters**: Beverly Hills, California, United States - **Founded**: 2001 - **Founders**: Not publicly available ## Core Business - **Primary industry**: Retail Apparel and Fashion - **Target customers**: B2B (wholesale accounts, major department stores, independent retailers), B2C (direct-to-consumer e-commerce), and brand licensing partners - **Mission**: To combine global reach with boutique-level service, delivering elevated collections with precision and consistency across design, production, and distribution. ## Products & Services DNAM Brands offers a vertically integrated suite of services and manages a portfolio of owned and licensed brands. - **Creative & Design**: In-house team delivering brand identity, visual direction, and concept-to-collection development for apparel, accessories, and lifestyle products. - **Sampling & Production**: Global sampling and full production runs across categories, managed from prototype to final delivery. - **Licensing**: Strategic licensing programs that amplify brand reach while protecting commercial integrity and creative control. - **Fulfillment & Logistics**: Global logistics infrastructure managing inventory, warehousing, freight, and tracking for both DTC and wholesale models. - **Sales & Distribution**: Direct connection to a global retail network, including high-visibility department stores and independent retailers, with dedicated account management. - **Brand Portfolio**: Includes Clergerie Paris, Ed Hardy, Von Dutch, Valentino Orlandi, Kendall + Kylie, Badgley Mischka, Trina Turk, Gilda Paris, Natasia Swim, West Coast Blends, Forever USA, Spyzone Exchange, and J. Dawt. ## Market Standing - **Valuation**: Not disclosed (private, family-owned) - **Key Metric**: Employee headcount ~7 (LinkedIn, 2026), with +44.4% year-over-year growth; LinkedIn followers ~334 with +307.3% yearly growth - **Notable Partners**: 15 international distributors; major department stores and independent retailers globally. Recent addition of Von Dutch brand. - **Growth Signals**: Expansion into new brand licensing (Von Dutch), headcount growth, increase in social following, and global office presence (Beverly Hills, Madrid, Paris, London, Dongguan, New York). ## Competitive Advantages - **Vertically integrated model**: Owns the full supply chain from design and production to fulfillment and sales, ensuring quality control and speed to market. - **Diverse brand portfolio**: Manages both owned legacy brands (Ed Hardy, Von Dutch) and licensed collaborations (Kendall + Kylie, Badgley Mischka), reducing reliance on any single brand. - **Global infrastructure**: Offices and distribution in the U.S., Europe, and Asia enable seamless cross-border operations and rapid scaling. ## Strategic Focus - Scaling wholesale and direct-to-consumer channels, particularly through the reintroduction of Von Dutch for a new generation. - Strengthening operational infrastructure (as evidenced by Director of Operations hiring) to support growth across e-commerce, wholesale, and international supply chain. - Expanding licensing partnerships and leveraging existing brand equity to enter new categories. ## Why Work Here - **Culture**: Family-owned and operated environment emphasizing collaboration, high-touch service, and cross-functional teamwork. Job postings highlight partnership with executive leadership and cross-departmental alignment. - **Work Policy**: Not explicitly stated, but roles in Beverly Hills and New York suggest a hybrid/in-office expectation. Travel required for sales roles (1 week/month to NYC). - **Perks & Engineering Culture**: Exposure to multiple globally recognized fashion brands; opportunity to work across the entire fashion supply chain from design to logistics. Emphasis on innovation, quality, and growth. ## Sources 1. [dnambrands.com](https://dnambrands.com) 2. [linkedin.com/company/dnambrands](https://linkedin.com/company/dnambrands) 3. [jobs.lever.co/silhouette - Director of Operations](https://jobs.lever.co/silhouette/96d75b8f-9b7a-40c2-b0c4-7543acf7fbb0) 4. [jobs.lever.co/silhouette - Sales Account Executive](https://jobs.lever.co/silhouette/33736919-0329-4317-b8ab-4e45faebf145) 5. [jobs.lever.co/silhouette - Company Landing Page](https://jobs.lever.co/silhouette) ## Other roles at DNAM Brands - [Technical Designer](https://feeny.ai/job/technical-designer-dnam-brands-beverly-hills-anbdn0j92veg) — Beverly Hills, CA - [Footwear Designer](https://feeny.ai/job/footwear-designer-dnam-brands-beverly-hills-5ksxknnknrzc) — Beverly Hills, CA - [Associate Handbag Designer](https://feeny.ai/job/associate-handbag-designer-dnam-brands-beverly-hills-wh410qbdc2q5) — Beverly Hills, CA - [Wholesale - Sales Assistant](https://feeny.ai/job/wholesale-sales-assistant-dnam-brands-beverly-hills-jhdypwek8x0q) — Beverly Hills, CA - [Graphic/Technical Designer](https://feeny.ai/job/graphic-technical-designer-dnam-brands-beverly-hills-290qrej0nbkw) — Beverly Hills, CA - [International Wholesale Assistant](https://feeny.ai/job/international-wholesale-assistant-dnam-brands-beverly-hills-m35jx46pgash) — Beverly Hills, CA - [Customer Service Associate](https://feeny.ai/job/customer-service-associate-dnam-brands-beverly-hills-82b6j09y535n) — Beverly Hills, CA - [Data Entry Associate - Excel](https://feeny.ai/job/data-entry-associate-excel-dnam-brands-beverly-hills-vqf80fdk36c7) — Beverly Hills, CA - [Wholesale - Sales Assistant](https://feeny.ai/job/wholesale-sales-assistant-dnam-brands-beverly-hills-xq50camwe0kf) — Beverly Hills, CA - [E-commerce Paid Media Associate (Fashion)](https://feeny.ai/job/e-commerce-paid-media-associate-fashion-dnam-brands-beverly-hills-7e4zq551ezck) — Beverly Hills, CA