---
title: 'Customer Service Operations Representative (Ventura) at Curri'
canonical: 'https://feeny.ai/job/customer-service-operations-representative-ventura-curri-ventura-7fs0pd8bj5n4'
type: 'job'
last_seen: '2026-09-09'
---

# Customer Service Operations Representative (Ventura) at Curri

- **Company:** Curri
- **Location:** Ventura, CA
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-08
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.ashbyhq.com/curri/c1d459cf-e1b1-49c7-ae31-134698c0eac6

## Job description

## THE ROLE:

Curri is seeking a Service Operations Representative to join our Customer Operations Team. Your goal: make every delivery Curri fulfills a home run. This is an exciting role in a fast-paced environments. We are looking for a passionate, driver, self-starters who are ready to tackle problems from a first-principles perspective; and who are eager to learn and contribute to the company's growth and shape its operational strategies.

## WHAT YOU WILL DO:

- Facilitate deliveries from booking to successful drop-off and everything in between
- Provide best-in-class support for our customers and drivers via chat and phone
- Communicate with pickup and drop-off contacts to ensure deliveries are completed successfully and smoothly
- Provide operational feedback and identify pain points for the team to optimize logistics

WHAT YOU WILL NEED TO HAVE:

- Fun personality, positive attitude, eagerness to learn
- Strong critical thinking and problem solving acumen
- Excellent written and verbal communication skills
- Top-notch customer service skills
- Proficient in G-Suite (Google Docs, Google Sheets)

## WHAT'S IN IT FOR YOU:

- You will have the opportunity to work for a dynamic and successful start-up on a diverse team where you can make a huge impact by doing meaningful work.
- There is no work/life—there is only life and want your time at Curri to be life-giving and foster the best version of you. We care about family and your own personal development and don't expect you to be always engaged with work.
- We offer a competitive salary, and benefits including, but not limited to, health, dental, vision, 401K, and an equity compensation grant.

Who are we?

We are Curri, and our mission is to be the way the world delivers construction and industrial supplies. Curri provides on-demand, last-mile logistics for construction and adjacent industries with our nationwide fleet of cars, trucks, and flatbeds. Founded in 2018 and part of the YC S19 Batch, we’re solving the massive inefficiencies that exist in the construction industry. Our headquarters are in Ventura, CA. Learn more at curri.com http://curri.com.

Curri is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment. We don't discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

## About Curri

## Company Overview
- **One-liner**: Curri provides a modern logistics platform for on-demand, last-mile delivery of construction and industrial materials.
- **Entity Type**: Private (Series B)
- **Headquarters**: Ventura, California, United States
- **Founded**: 2018
- **Founders**: Brian Gonzalez and Matthew Lafferty

## Core Business
- **Primary industry/industries**: Logistics, Supply Chain, Construction Technology
- **Target customers**: B2B; construction companies, industrial suppliers, tradespeople (plumbers, electricians, etc.), and any business needing same-day or scheduled delivery of heavy or bulky materials.
- **Mission or purpose statement**: "Be the way the world delivers construction and industrial materials."

## Products & Services
- **Curri Platform**: A unified logistics platform for booking, managing, and tracking deliveries. Offers a full spectrum of vehicle types (cars, trucks, flatbeds) for both on-demand "hotshots" and recurring dedicated fleets.
- **Curri API**: Allows businesses to connect and automate deliveries directly from their own systems.
- **Route Planner**: A tool for planning and optimizing smarter routing for multiple deliveries.
- **Carrier Management**: A service to rate, onboard, and oversee third-party carriers within the platform.
- **LTL (Less Than Truckload)**: Nationwide freight service for smaller shipments.
- **Core Intelligence**: An AI-powered fabric that includes features like smart vehicle matching, live tracking, and a "Payload Decorator" that uses an LLM and OEM database to automatically assign weights and dimensions to parts.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Key Metric**: Total Funding of **$48.3M** (as of mid-2024) [linkedin.com]. Annual Revenue is estimated at **$9.0M** [linkedin.com].
- **Notable Investors/Partners**: Bessemer Venture Partners (led Series B), Y Combinator (S19 batch), Initialized Capital, Brick & Mortar Ventures, Applico Capital [linkedin.com].
- **Growth Signals**: Headcount grew **41.1% year-over-year** to 161 employees [linkedin.com]. The company has 27 active job postings, with a 92.9% increase in postings year-over-year [linkedin.com]. It has expanded from a simple hotshot service to a full platform including API, route planning, and carrier management.

## Competitive Advantages
- **Vertical Focus**: Deep specialization in the construction and industrial supply chain, a massive but underserved market for modern logistics technology.
- **Core Intelligence (AI)**: A proprietary AI layer that automates complex logistics tasks like vehicle matching and payload specification, creating a significant efficiency moat.
- **Full-Spectrum Service**: Offers everything from a single rush delivery (hotshot) to dedicated fleets and national LTL freight, all on one platform.
- **Y Combinator Backing**: As an S19 YC company, it has a strong pedigree and access to a vast network.

## Strategic Focus
- **Platform Expansion**: Moving beyond simple on-demand delivery to become a comprehensive logistics operating system with API, route planning, and carrier management tools.
- **AI Integration**: Deepening its "Core Intelligence" AI layer to automate logistics, reduce exceptions, and improve driver and customer support experiences.
- **Market Growth**: Actively hiring for Strategy and Operations Managers in new markets (e.g., Charlotte, Washington D.C., New York) to expand its geographic footprint.
- **Enterprise Sales**: Building out dedicated sales teams for specific verticals like Aerospace, Medical & Healthcare, and Oil & Gas/Energy.

## Why Work Here
- **Culture**: Described as an "iron-sharpens-iron" culture that values curiosity and mastery. The company emphasizes a "no work/life balance—just life" philosophy, meaning they support employees in both work and personal life [curri.com/careers].
- **Remote/Hybrid/Office**: Offers a mix of remote (US-based), onsite (Ventura, CA), and hybrid roles depending on the position [ycombinator.com].
- **Notable Perks**:
    - Unlimited vacation time for salaried employees.
    - 14 paid holidays per year.
    - 2.5 months of family leave for new parents.
    - $200 home office stipend.
    - A free book every month.
    - Monthly Curri delivery credits.
    - Unlimited Curri swag.
    - 401(k) retirement plan (no matching currently).
    - Health, dental, and vision coverage via Anthem BCBS / Kaiser / Guardian.
- **Engineering Culture**: The company is building a proprietary "Core Intelligence" AI layer, suggesting a strong focus on solving hard technical problems in logistics. They are hiring for Senior Software Engineers with 5+ years of experience, offering a salary range of $180K - $221K [ycombinator.com].

## Sources
1. [curri.com](https://www.curri.com/)
2. [curri.com/careers](https://www.curri.com/careers)
3. [curri.com/about-us](https://www.curri.com/about-us)
4. [linkedin.com](https://www.linkedin.com/company/curri)
5. [ycombinator.com](https://www.ycombinator.com/companies/curri/jobs)

## Other roles at Curri

- [Enterprise Sales Director, Medical and Healthcare](https://feeny.ai/job/enterprise-sales-director-medical-and-healthcare-curri-ventura-9m1rwe76enwc) — Ventura, CA
- [Supervisor, Service Operations](https://feeny.ai/job/supervisor-service-operations-curri-ventura-1gb7k07b2e56) — Ventura, CA
- [Outside Sales Representative (New Jersey)](https://feeny.ai/job/outside-sales-representative-new-jersey-curri-newark-4r8s9kz2h53w) — Newark, NJ
- [Outside Sales Representative (Charleston, SC)](https://feeny.ai/job/outside-sales-representative-charleston-sc-curri-charleston-zgme7g7areq8) — Charleston, SC
- [Outside Sales Representative (Vermont)](https://feeny.ai/job/outside-sales-representative-vermont-curri-burlington-0qwz368arvw6) — Burlington, VT
- [Outside Sales Representative (Houston, TX)](https://feeny.ai/job/outside-sales-representative-houston-tx-curri-houston-85txbpggxyqc) — Houston, TX
- [Outside Sales Representative (Phoenix, AZ)](https://feeny.ai/job/outside-sales-representative-phoenix-az-curri-phoenix-sapn2mvs5c9k) — Phoenix, AZ
- [Outside Sales Representative (Honolulu, HI)](https://feeny.ai/job/outside-sales-representative-honolulu-hi-curri-honolulu-wb0jyj3hw832) — Honolulu, HI
- [Outside Sales Representative (Miami, FL)](https://feeny.ai/job/outside-sales-representative-miami-fl-curri-miami-3kpyadmfp18x) — Miami, FL
- [Account Manager - East](https://feeny.ai/job/account-manager-east-curri-chicago-h0sk13t1hcbz) — Chicago, IL