---
title: 'Customer Service Representative Full time (Wedding Services) at Wing Assistant'
canonical: 'https://feeny.ai/job/customer-service-representative-full-time-wedding-services-wing-assistant-jse2g27xb9ja'
type: 'job'
last_seen: '2026-10-13'
---

# Customer Service Representative Full time (Wedding Services) at Wing Assistant

- **Company:** Wing Assistant
- **Location:** Philippines
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-06-24
- **Last confirmed live:** 2026-10-13
- **Apply:** https://jobs.lever.co/getwingapp/0dd1563c-6f4f-4281-8943-251dc76bc64b

## Job description

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we’re looking for a Customer Service Representative  to start immediately!

Client business Overview: A Large bridal service business with high volume of brides daily. Heavily women-employed company. Currently producing custom software system. In scale mode expecting significant growth. Goal: Hire a bridal coordinator to manage client workflows, bookings, emails, customer service, and project management for brides throughout their journey with the company. Key Specific Tasks VA will do: Managing workflows and tasks in CRM (Dubsado) Email communication and customer service Invoicing and bookings management Tools/Software to use: Dubsado (CRM system) - must have experience or ability to learn quickly Slack - for communication Asana - for task management Qualifications:

- At least 3 years of proven experience as Customer Service Representative assisting international clients
- Excellent English communication skills, both written and verbal
- Impeccable interpersonal skills
- Familiarities with current technologies, like desktop sharing, cloud services, CRMs, and VoIP
- Experience with word-processing software and spreadsheets (e.g. MS Office)
- Knowledge of online calendars and scheduling (e.g. Google Calendar)
- Excellent phone, email, and instant messaging communication skills
- Tech Savvy
- Proactive attitude
- Able to work on a graveyard shift

Technical Requirements:

- USB Headset with Noise Cancellation feature
- Working Webcam
- Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
- Main Internet Service Speed: at least 25 Mbps wired connection
- Backup Internet Service Speed: at least 10 Mbps

Benefits:

- Job Security and Stability
- Paid Training
- Inclusive Culture
- Upskilling Opportunities
- 100% Work-From-Home
- Exceptionally Supportive Team
- Opportunities for Career Growth
- Fun Work Environment
- Holiday & Overtime Pay

Schedule: 9am-6pm EST (full time) Location: This is a remote, PH-based job

Salary Package: PHP 38,000/month

Please note:

- Only qualified candidates will be invited to take the assessment & scheduled for an interview.

## About Wing Assistant

## Company Overview
- **One-liner**: Wing Assistant provides fully managed, vetted virtual assistants from the top 1% of global talent to handle recurring business tasks for small businesses, startups, executives, and enterprises.
- **Entity Type**: Private (funded: Seed & Pre-Seed)
- **Headquarters**: Berkeley, California, United States
- **Founded**: 2018
- **Founders**: Not explicitly listed in available sources; co-founders include Sai G. (Co-Founder & CTO) per LinkedIn.

## Core Business
- **Primary industry**: Internet Marketplace Platforms / Virtual Assistant Services
- **Target customers**: B2B – small businesses, startups, executives, and enterprises across multiple verticals (e.g., healthcare, real estate, sales, marketing)
- **Mission or purpose statement**: "Reinventing the future of work for companies worldwide" by providing elite virtual assistants so clients can focus on core business activities.

## Products & Services
- **General Virtual Assistant (GVA) Full-Time**: Dedicated assistant, 160 hours/month, $999/month – includes free training, onboarding, free replacement, Customer Success Manager, quality control, Wing Workspace app, month-to-month.
- **General Virtual Assistant (GVA) Part-Time**: 80 hours/month, $699/month – same features with limited file storage.
- **Healthcare Assistant**: Specialized VA for patient intake, EHR updates, insurance verification (HIPAA compliant).
- **Other Specialty Roles**: Executive Assistant, Sales Development Representative, Digital Marketing Assistant, Bookkeeper, Real Estate VA, and more – sourced and managed by Wing.
- **Enterprise Services**: SOC 2 certified, HIPAA compliant, managed devices/VDI support, access controls and auditability for regulated industries.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company)
- **Key Metric**: Annual revenue estimated $5M–$25M (based on employee count of 445 and industry benchmarks); Total funding $2.2M.
- **Notable Investors/Partners**: Surface Ventures (led Seed round of $2.1M in March 2022), SkyDeck Berkeley (Pre-Seed $105k in March 2020).
- **Growth Signals**: 445 employees (+20.7% YoY, +209 people), 177,516 LinkedIn followers (+34.9% yearly), 10,000+ companies supported, 2M+ applicants screened annually (hires <1%), active job postings across multiple roles.

## Competitive Advantages
- **Top 1% talent pool**: Vetted, trained, and managed assistants from a global applicant base of 2M+ annually.
- **Free replacement guarantee**: If an assistant isn’t a fit, Wing replaces them at no cost, monitored by a Customer Success Manager.
- **Managed service model**: Wing handles training, supervision, quality control, and security compliance (SOC 2, HIPAA) – reducing client hiring overhead.
- **Month-to-month contracts**: No long-term commitment, with plans starting at $699/month for part-time support.
- **Security-first**: SOC 2 certified, HIPAA compliant, managed devices, and VDI support for regulated workflows.

## Strategic Focus
- **Current priorities**: Expanding AI solutions (e.g., hiring a Product Manager, AI Solutions) and deepening specialization (healthcare, real estate, sales enablement).
- **Growth direction**: Scaling global talent pool across 23+ countries (Philippines, India, Mexico, US, Nigeria, etc.) and increasing enterprise adoption through compliance certifications.
- **Operational efficiency**: Automating vetting, training, and quality processes to maintain high service consistency while growing headcount.

## Why Work Here
- **Culture**: Inclusive, fun work environment with opportunities for career growth, upskilling, and paid training. Rated 3.7/5.0 on employer reviews (356 reviews) with work-life balance at 3.9, culture at 3.8.
- **Remote/hybrid policy**: Fully remote (100% work-from-home) with US work hours for most roles; positions available across multiple time zones (e.g., US, Philippines, India, Latin America).
- **Notable perks**: Performance incentives, job security and stability, holiday & overtime pay, supportive team, opportunities for advancement.
- **Engineering culture**: Mobile and engineering leaders are present (e.g., Mobile Engineer Leader, Head of Engineering); React Native Developer roles indicate modern tech stack.

## Sources
1. [linkedin.com](https://linkedin.com/company/wingassistant)
2. [get.wingassistant.com](https://get.wingassistant.com/)
3. [leadiq.com](https://leadiq.com/c/wing-assistant/5a1daaf52300005b009fbca2)
4. [wingassistant.com](https://wingassistant.com/careers/us/executive-assistant-us-columbus/)
5. [linkedin.com](https://linkedin.com/company/wing-india)

## Other roles at Wing Assistant

- [Recruitment Assistant (Latin America)](https://feeny.ai/job/recruitment-assistant-latin-america-wing-assistant-buenos-aires-nc2kda2jg55s) — Buenos Aires, Argentina
- [Digital Marketing Account Manager Full-time | 21091](https://feeny.ai/job/digital-marketing-account-manager-full-time-21091-wing-assistant-philippines-z8tkm9gr0tyt) — Philippines
- [Growth & Social Media Specialist Full-time | 21099](https://feeny.ai/job/growth-social-media-specialist-full-time-21099-wing-assistant-philippines-y6vf5m6b4etf) — Philippines
- [Outbound SDR Part-time | 21083](https://feeny.ai/job/outbound-sdr-part-time-21083-wing-assistant-philippines-vz080n1dyz44) — Philippines
- [Zapier Automation & Integration Developer Full-time | 21100](https://feeny.ai/job/zapier-automation-integration-developer-full-time-21100-wing-assistant-6vnazqg5dsa2) — Philippines
- [Property Management Assistant 20974](https://feeny.ai/job/property-management-assistant-20974-wing-assistant-argentina-n9cq1npn3ese) — Argentina
- [Dayshift Full-Cycle Outbound Sales Representative Full-time | 21031](https://feeny.ai/job/dayshift-full-cycle-outbound-sales-representative-full-time-21031-wing-rbg5q4ypr8f7) — Philippines
- [Aspiring Sales Development Representative](https://feeny.ai/job/aspiring-sales-development-representative-wing-assistant-makati-city-gx2axfktffwn) — Makati City, Metro Manila
- [Digital Marketing Project Coordinator Full-time | 21050](https://feeny.ai/job/digital-marketing-project-coordinator-full-time-21050-wing-assistant-philippines-kw4pnhma247e) — Philippines
- [Part-Time Sales Development Representative | 21010](https://feeny.ai/job/part-time-sales-development-representative-21010-wing-assistant-mexico-city-340gt1scnqgx) — Mexico City, Mexico